Clipsal Wiser Window/Door Smart Sensor White

Clipsal Wiser Window/Door Smart Sensor White

Clipsal Wiser Window/Door Smart Sensor White

Item Number: CLP591011

The Wiser Window/Door Smart Sensor detects opened and closed windows and doors, and reports the status to the Wiser Hub. When the sensor is connected to the Wiser Hub and the window/door is opened or closed, the sensor reports the change to the Wiser Hub.


Wiser Technical Catalogue

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Wiser Window/ Door Sensor Features on Door


  • Detects opened and closed windows and doors, and reports the status to the Wiser Hub
  • Provides the ability to trigger automation actions or send notification alerts when a door or window is opened
  • Install on  window and door frames, with screws or adhesive pads
  • Battery powered 3VDC
  • IP20



Product brand




Product or component type

window/door contact

Colour tint


Device application


Market segment


Sustainable offer status

Green Premium product


Range compatibility

Wiser hub


battery3 V / CR2450

Communication network type

wireless Zigbee (2.4-2.4 GHz), 2.5 mW at < 50="">

Operating distance

  • < 18="" mm="" on="" wood="" and="" plastic="">
  • < 10="" mm="" on="" metallic="">

Provided equipment

  • user manual
  • battery
  • adhesive tape
  • screws

Mounting mode

  • by screws
  • adhesive

Mounting support

  • window frame
  • door frame

Net weight

30 g


  • IEC 60669-2-5
  • EN 60669-2-5

Product certifications

  • CE
  • Zigbee 3.0
  • CB
  • RCM
  • EAC

IP degree of protection


Relative humidity

10...95 %

Ambient air temperature for operation

-10...50 °C

Environmental characteristic

indoor use

REACh Regulation

Reference contains Substances of Very High Concern above the threshold

EU RoHS Directive


Mercury free


RoHS exemption information


China RoHS Regulation


Environmental Disclosure


Circularity Profile



Device composition

  • sensor 50 mm x 33 mm x 16.3 mm
  • magnet 50 mm x 9 mm x 9 mm


Package 1 Bare Product Quantity


Concentrator compatibility

Wiser hub generation 1

Mobile App name

Wiser by SE

Main colour tint


Battery life

5 year(s)

Duty cycle


Operating altitude

<= 2000="">

Unit Type of Package 1


Number of Units in Package 1


Package 1 Height

7.5 cm

Package 1 Width

5.2 cm

Package 1 Length

7.5 cm

Package 1 Weight

84.0 g

Unit Type of Package 2


Number of Units in Package 2


Package 2 Height

15.0 cm

Package 2 Width

30.0 cm

Package 2 Length

40.0 cm

Package 2 Weight

3.675 kg

Unit Type of Package 3


Number of Units in Package 3


Package 3 Height

75.0 cm

Package 3 Width

60.0 cm

Package 3 Length

80.0 cm

Package 3 Weight

67.3 kg
Show all specifications

Frequently Asked Questions

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My Wiser battery device is showing the battery is almost flat, can I replace the battery and what do I replace it with?

All battery devices in the Wiser range have pictograms on how to change the battery in the instructions, which are available on the appropriate product page on our website (https://www.clipsal.com/products/wiser-smart-home-solutions). It also states the type of battery used for each unit. 

CLP591011/PDL591011 - Window/Door Sensor - CR2450 x 1
CLP595011/PDL595011 - Motion Sensor - LR03 AAA x 2 
CLP593011/PDL593011 - Temp/Humidity Sensor - CR2450 x 1
CLP592011/PDL592011 - Water Leakage Sensor - LR03 AAA x 2

My Wiser battery device is showing the battery is almost flat, but it hasn’t been 5 years?

The battery devices state Up to 5 years and that this may vary based on the default settings, usage, frequency of firmware updates and the environment its placed in. 
For example if the Temperature/Humidity sensor was placed where temperature fluctuation were happening frequently this would increase the number of reports it sends and therefore increase the battery usage when compared to one that is reporting less frequently.    

My Wiser switches are not responding to being pressed or control via Wiser by SE, what can I do to troubleshoot the issue?

Begin by taking note of the product/s that are not responding and are they doing anything else different from normal operation? For example, is the backlight flashing in a sequence, does the product respond to three presses and shows the pairing led colouring and what colours are seen. If what is suggested below does not resolve the switches not responding these details can assist the Tech Support team in diagnosing what is occurring.

Once this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)

If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.

Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.

If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support

Can I trigger a moment/scene from a Wiser wall switch?

Yes. When a number of Wiser switches/dimmers are paired with the Wiser Hub, this can be achieved with the use of an Automation and would consist of - Condition: Device status = On, Action = Enable or Disable Automation/Trigger Moment, Delay 1s, Run the device = Off.

Note: Only 1 moment can be used within an automation

Wiser products in kitchen


A Clipsal Wiser Smart Home enables you to personalise your home to fit your needs and manage it with one simple app. It’s a simple solution that can be easily integrated into any home, old or new.

All Wiser Smart Home products are also compatible with most of Clipsal’s existing wiring devices, including the Iconic switch range, making design and function upgrades simple and seamless.

With Google Home or Amazon Echo, you can also control your Clipsal Wiser Smart Home with voice commands.

With a Clipsal Wiser Smart Home, you can take control of your home the way that it suits you.