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Clipsal Wiser IR Converter 100-240 V AC, 50/60 Hz, IP20, Black/White

Clipsal Wiser IR Converter 100-240 V AC, 50/60 Hz, IP20, Black/White

Clipsal Wiser IR Converter 100-240 V AC, 50/60 Hz, IP20, Black/White

Item Number: CLP501401

The Wiser IR Converter controls TVs, split air conditioners and HiFi systems via the Wiser by SE app using infrared (IR) technology. It can be mounted on the ceiling or placed on a table top.

The Wiser IR Converter uses infrared technology to communicate with common household appliances such as TVs, heat pumps, split system air conditioners and Hi-Fi (stereo) systems. To check for compatibility with your appliances use our brand and device checklist below.
Whilst we have an extensive code library of models for each brand mentioned, there may be some device models that are not compatible. If you are unsure please check with our customer care team, your Wiser Approved Installer or request to have the model number added
here.
DEVICE TYPE
BRAND
COMPATIBLE
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Datasheet

Wiser Technical Catalogue

Download (PDF 7.4MB)

Specifications

Design

Range

Wiser

Product or component type

ZB/IR convertor

Sustainable offer status

Green Premium product

Physical

Range compatibility

  • Wiser hub
  • Wiser

Communication network type

radio frequencymesh conforming to IEEE 802.15.4

Connector type

connector(s)1 x micro USB port female for adaptor

Local signalling

indicator: 2 LEDs (green/red/orange)

Detection angle

  • 180° vertical position
  • 360° horizontal position

Height

32.5 mm

Ambient air temperature for operation

-10...45 °C

Relative humidity

10...90 %

Environmental characteristic

indoor use

IP degree of protection

IP20

Standards

  • EN 60950-1
  • IEC 60950-1

Product certifications

CE

REACh Regulation

Reference contains Substances of Very High Concern above the threshold

EU RoHS Directive

Compliant

Mercury free

Yes

RoHS exemption information

Yes

China RoHS Regulation

X

Environmental Disclosure

ENVPEP1902005EN

Circularity Profile

ENVEOLI1902005EN

Others

Battery type

4 AA alkaline

[Us] rated supply voltage

5 V DC, <1>

Battery life

1 year(s)

Diameter

100 mm

Maximum sensing distance

  • 1 m with extensions cable
  • 8 m infrared Wiser device

Unit Type of Package 1

PCE

Number of Units in Package 1

1

Package 1 Weight

383.0 g

Package 1 Height

6.9 cm

Package 1 width

13.4 cm

Package 1 Length

18.7 cm

Unit Type of Package 2

P12

Number of Units in Package 2

320

Package 2 Weight

145.94 kg

Package 2 Height

105.0 cm

Package 2 width

80.0 cm

Package 2 Length

120.0 cm

Unit Type of Package 3

CAR

Number of Units in Package 3

8

Package 3 Weight

3.471 kg

Package 3 Height

16.5 cm

Package 3 width

29.2 cm

Package 3 Length

40.3 cm
Show all specifications

Frequently Asked Questions

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My Wiser switches are not responding to being pressed or control via Wiser by SE, what can I do to troubleshoot the issue?

Begin by taking note of the product/s that are not responding and are they doing anything else different from normal operation? For example, is the backlight flashing in a sequence, does the product respond to three presses and shows the pairing led colouring and what colours are seen. If what is suggested below does not resolve the switches not responding these details can assist the Tech Support team in diagnosing what is occurring.

Once this has been taken note of begin by power cycling your Wiser Hub. This can be done by removing the micro-USB where it connects to the Hub or by turning off the power outlet that supplies power to the Hub. Leave it off for 10 – 15 seconds and then reconnect the Wiser Hub and wait until it completes its reboot procedure at the end of which only 2 LED indicators should be visible on the Wiser Hub. With LEDs at top of Hub - if connected with Ethernet cable (Right and Left Led will turn ON). If connect via WiFi (Middle and Right Led will turn ON)

If this fails to resolve the issue the product failing to respond may need to be power cycled itself. If confidant and able, access the switchboard that has the RCBO’s or Circuit breakers that supply power to the products. Turn the applicable supply off for 10 – 15 seconds and then turn this supply back on.

Note: If uncertain contact your installing electrician for the Wiser system who may advise what is supplying power to the Wiser products. If fuses are installed in your switchboard it is recommended to have your electrician remove the fuse and then re-fit after 10 – 15 seconds. Fuses can be extremely dangerous if not correctly handled by a qualified electrician.

If the switches are still unresponsive contact Tech Support via phone – Australia: 13 73 28 (13 SEAU) New Zealand 0800 652 999, email - techsupport.pz@se.com or via online chat through a link on our support page https://www.clipsal.com/clipsal-support/contact-us or https://www.pdl.co.nz/support
 

Can I trigger a moment/scene from a Wiser wall switch?

Yes. When a number of Wiser switches/dimmers are paired with the Wiser Hub, this can be achieved with the use of an Automation and would consist of - Condition: Device status = On, Action = Enable or Disable Automation/Trigger Moment, Delay 1s, Run the device = Off.
 

Note: Only 1 moment can be used within an automation

I have made name changes to my Wiser devices in Wiser by SE how can I get these changes to work with Google voice control?

When setting up Google home and voice control make sure that any changes that are made to devices in Wiser by SE in the naming of mechs or adding/removing items are done on the device that the speaker is linked within google home. Making sure to refresh the Google Home App after the changes are made in Wiser by SE.

The changes will not be recognized If they are done on a device that is not the creator of the Home within the Google Home App that is linked with the voice control speaker. This can be solved by having the creator refresh his Google Home.
Note: Only one Wiser by SE account should be linked with Google home per household. This person should then create the home within Google Home and add members to this home. If more than one Wiser by SE account in the same home is linked to Google Home this can create ‘doubles’ of the Wiser devices within the Google Home App.
 

Wiser Product Warranty

The Hub, IR converter and all Sensors have a warranty of 12 months.
The 2AX (41E2PBSWM), 10AX (41E10PBSWM), Dimmer (41EPBDWCLM), Micro module dimmer (CLP5010WDZ), Micro module switch (CLP5011WSZ), Micro module blinds (CLP5015WBZ) and the Connected Socket Outlet (3025CSG) all have a 2-year warranty.
This information can be found on the product installation instructions.
 
Wiser IR Converter on table

Features

  • Controls TVs, split system air conditioners and HiFi systems via the Wiser by SE app using infrared (IR) technology
  • Can be mounted on the ceiling or placed on a table top
  • Powered via either the Micro USB port (5 V DC, up to 1 A), or 4x AA Alkaline batteries
  • Includes 3 IR ports to connect extendable IR emitter cables and an upgradable IR database
  • 360 degree control range ≤8 m (from Wiser IR Converter to IR controlled device) 
  • IP20
Wiser products in kitchen

Range

A Clipsal Wiser Smart Home enables you to personalise your home to fit your needs and manage it with one simple app. It’s a simple solution that can be easily integrated into any home, old or new.

All Wiser Smart Home products are also compatible with most of Clipsal’s existing wiring devices, including the Iconic switch range, making design and function upgrades simple and seamless.

With Google Home or Amazon Echo, you can also control your Clipsal Wiser Smart Home with voice commands.

With a Clipsal Wiser Smart Home, you can take control of your home the way that it suits you.