The PowerChute Business Edition versions listed below are unable to support JRE 8 Update 91 or above due to JRE security changes made which impact how PowerChute Business Edition functions.
PowerChute Business Edition versions 9.0.3, 9.1.1, 9.2.0
Windows x64, Windows x86, Linux.
See attached compatibility list
The latest release of JRE 8 Update 91 (and greater) contains a security update which breaks PowerChute Business Edition functionality.
Upgrade to or install the attached PowerChute Business Edition upgrade (v9.2.1) & (9.0.4)which is shipped with JRE 8 Update 102. By upgrading to v9.2.1 or 9.0.4, the functional issues caused by the JRE 8 Update 91 changes are fixed. This upgrade is available for supported Windows and Linux operating systems.
Once you have upgraded to v9.2.1, or 9.0.4 the software will be fully functional. However, if you then decide to upgrade the JRE to a later version than Update 102 using the JRE Configuration Tool, then the additional manual changes specified in Answer ID #FA264735, FA264736 & FA253763 are still required for communications between the PowerChute Agent and PowerChute Console.
If your UPS is a SMT, SMX, SURTD, SRT, SMC PowerChute Agent 9.2.1 will be installed.
If your UPS is a SU, SC, SUA, SURT, SURTA, Matrix PowerChute Agent 9.0.4 will be installed.
Upgrade to or download v9.2.1 / 9.0.4 from:
5 Node for Windows
5 Node for Linux