connector strip 80a

Max 4 Connector Strip, 80A

Catalogue Number: BP6
connector strip 80a
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

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Product brand
Clipsal
Range of product
Blue Point
Distance between centers
hole: 15 mm
Cable cross section
25-25 mm² fine stranded without cable end sleeve
[In] rated current
110 A
Connector type
  • 1 screw terminals
  • 2 screw terminals
    • Number of poles
      6
      Mounting support
      panel
      Material
      bakelite: insulation
      Width
      40 mm grid pattern:
      Minimum mounting height
      25 mm
      Length
      110 mm
      Ambient air temperature for operation
      190 °C
      EU RoHS Directive
      Compliant
      Mercury free
      Yes
      RoHS exemption information
      Yes
      China RoHS Regulation
      Product out of China RoHS scope. Substance declaration for your information
      Circularity Profile
      N/A

      Frequently Asked Questions

      hide show

      What is a bPF fault on the ATS22 soft starter?

      Issue:
      What is a bPF fault on the ATS22 soft starter?

      Product Line:
      Altistart ATS22

      Environment:
      All

      Cause:
      Bypass contactor detected fault

      Resolution:
      Check for a welded bypass contactor or shorted SCR.
      If you find a shorted SCR or bypass contactor, you will need to replace the soft starter.
      Reference the manual BBV51330 of ATS22 installation guide.

      What is the part number for a BPA sign in the Medilec range?

       The part number for a BPA sign in the Medilec range is SIGN/BPA.

      Some of the key features are:

      • Made from sturdy laminex
      • Adhesive on each corner for easy installation
      • Supplied with “test and date” stickers

       

      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=SIGN/BPA

       

      Can BPH motors be used with the Lexiium 32 Servo drives?

      Yes, the BPH motors are compatible with Lexium 32 servo drives. They are to be characterized as third party motors.  If using a BPH motor with resolver, you will need to use a resolver option card P/N : VW3 M3 401. If using a BPH motor with encoder feedback, you will need to use an encoder option card.VW3 M3 403 (for hiperface encoder) along with a Lexum 32 modular drive (32M). The third party motor commissioning tool within SoMove helps calculate the offset to commutate the motor.

      Cystal Enterprise 10 Service Pack 6 Download (CE10 SP6)

      CE10 SP6 can be downloaded from the following location:
      Crystal Enterprise 10 SP6 Download


      Legacy KB System (APS) Data: RESL204588 V1.0, Originally authored by MaTh on 02/18/2011, Last Edited by MaTh on 02/18/2011
      Related ranges: SMS Add-on

      Somachine Gateway cannot start after install Vijeo Designer V6.2 SP6

      If your SoMachine Gateway stops and cannot start after installing Vijeo Designer V6.2 SP6, you will need to reinstall the Gateway service using the SoMachine install disc. This will revive the gateway.

      MHDA1056N00 servo drive replacement

      Question:
      Replacement for the MHDA1056N00 drive

      Product Line:
      MHDA

      Resolution:
      The MHDA1056N00 servo drive is obsolete.
      The closest match is the LXM32MC10N4 (11kW instead of 14kW)
      The BPH motor will also have to be replaced.

      Looking for servo motor BPH190AK5MA2CA1

      Issue:
      Looking for servo motor BPH190AK5MA2CA1

      Product:
      Lexium BPH motors

      Resolution:
      This family of motors is obsolete. 
      The best option is to contact our service department at:
      Toll Free: +800-468-5342 ext. Opt #2
      Fax: +978-975-9425, Attention Dave D.
      Email: service.sales@schneider-electric.com

      What is the IP protection class for the BPH motor power and feedback cables?

      The only available IP protection for the power and feedback cables is IP 67.


      Legacy KB System (APS) Data: RESL182113 V1.0, Originally authored by TVe on 02/13/2007, Last Edited by TVe on 02/13/2007
      Related ranges: Lexium 17D

      What does BP designate at the end of a 9013F part number?

      Issue:
      What does the form BP mean at the end of a pressure switch part number

      Product Line:
      All Schneider Electric products

      Environment:
      Products sold and used in the United States

      Cause: 
      Customer needs to know what BP stands for at the end of a class 9013 part number.
       
      Resolution:
      The BP at the end of part numbers such as 9013FSG2J20BP calls out for a blister pack, this will come in plastic to hang on a display.

      Keywords:
      9013, 9013 type F, type G 9013F, 9013G, blister pack, form BP, BP, bulk pack

      The clear button on the popup keypad does not work in Vijeo Designer V6.2 SP6

      Issue: When using the popup keypad in Vijeo Designer Runtime version 6.2.6, it is not possible to use the clear button to clear the data entered in the field.

      Cause: This issue is caused by a bug in the software that prevents the clear button from performing the correct operation.

      Environment: Vijeo Designer Runtime version 6.2.6 Build 39

      Resolution: This bug in the software has been resolved in Vijeo Designer V6.2 SP8 (version 6.2.8). Please update your software to this version or the latest to fix this issue.
       

      How to perform MSET on a BPH motor using Lexium 17/15 Servo Drive?



      Issue:  Although the BPH motors that are used with the Lexium 17 and 15 range of Servo drives are factory MSET, occasionally there may be a need to MSET this in the field due to commutation error being reported. 


      Product Line: Lexium BPH


      Environment:


      Cause: Due to an incorrect offset value set in the drive, the drive may report a F25, commutation error.


      Resolution: This resolution discusses the MSET procedure for a BPH motor with a Lexium 17/15 series drive.

       
      Proper commutation and position feedback are required to interface a particular servo drive and motor combination. When using Schneider Electric BPH motors and Lexium drives, this setup (or “characterization”) process has been completed and verified for the user at the factory. Occasionally there may be a need to MSET the BPH motor and this is detailed in this procedure.
       
      Perform the following steps, as described, and in the order presented, to complete the MSET procedure. 
       
      1.    Disconnect the Motor from the Mechanical Load
      2.    Electrical Connections
      A.   Verify that the required electrical connections for drive power, logic power, motor power and resolver are as described in the Lexium drive user manual.
      B.   Apply 24VDC logic and AC input power to confirm proper drive startup sequence and self-checks.
       
       Follow this MSET procedure only if the drive firmware is ver 5.51 and above.
       
       Connect to the drive using Hyperterm…
       
      1. Type OPMODE followed by Enter – note down the Opmode (xx) the drive is set to.
       
      1. Type OPMODE 2 followed by Enter – switch to digital torque mode
           C.     Type 'EN' followed by Enter.

           D.     Type "Zero" followed by ENTER - Motor shaft will jump to nearest pole. MPHASE value is automatically set.
       
        
      1. Type SAVE
       
      1. Type OPMODE xx followed by enter ( where xx is the default value that was originally set for the application.)
       
           G.    Type COLDSTART (the drive will reboot)
      This completes the MSET procedure.

      What features are lost by adding the LonWorks option card VW3A21212 to the Altivar ATV212 drive?

      Issue:
      What features are lost if the optional LonWorks card is added to the ATV212 drive?

      Product Line:
      Altivar ATV212 and ATV21

      Environment:
      All

      Cause:
      Updating to the LonWorks option card you will loose some features on the drive.

      Resolution:
      If the optional LonWorks card replaces the standard card, the following features are lost:

      • VIA 4 to 20mA input will be removed
      • FM analog output will be removed
      • RYA and RYC relay output will be removed.
      This is also option B06 on the S-Flex enclosed package drives.

      Where to change the communication port for Vijeo Design'Air to access from a Wide Area Network (WAN) using the router port forwarding?

      Issue:
      Where to change the communication port for Vijeo Design'Air to access from a Wide Area Network (WAN) using the router port forwarding?

      Product Line:
      VD'air, WAN, Vijeo Designer

      Resolution: 
      With Vijeo Designer v6.2 SP6 or higher, the port number for Vijeo Design'Air can be configured to any number but by default it is 6002.  Please set up the router port forwarding according to the port number configured in Vijeo Designer for the internal port and external port could be any value.  The port number on the Vijeo Design'Air app is under device settings and that has to match the value in the router's port forwarding external port.

      Where can I download Vijeo Designer v6.2 Service Pack 6?

      Issue
      Where can I download Vijeo Designer v6.2 Service Pack 6?

      Product Line
      Vijeo Designer v6.2

      Resolution
      Vijeo Designer V6.2 SP6 download links:

      1) Release Notes HTML page for the Service Pack:
      https://www.update.schneider-electric.com/download/HMI/VijeoDesigner/Vijeo_Designer_6.2_SP6_Release_Notes/Vijeo_Designer_6.2_SP6_ReleaseNotes.htm

      2) Just the patch to install on top of the existing Vijeo Designer v6.2 installed on your PC/laptop:
      https://www.update.schneider-electric.com/download/HMI/VijeoDesigner/Vijeo_Designer_6.2_SP6.exe

      3) Help files update to your Vijeo Designer v6.2 (Vijeo Designer HTML help files and PDF manuals):
      https://www.update.schneider-electric.com/download/HMI/VijeoDesigner/Vijeo_Designer_6.2_SP6_Docs_Package.exe

      4) iPC/Standard PC Runtime if you need to have an iPC/Standard PC running as an HMI by itself:
      https://www.update.schneider-electric.com/download/HMI/VijeoDesigner/Vijeo_Designer_6.2_SP6_Runtime_for_Windows.exe

      5) Data Manager for retrieving Logging/Recipe data from an HMI (this is installed on your laptop/PC on top of your existing Vijeo Designer v6.2):
      https://www.update.schneider-electric.com/download/HMI/VijeoDesigner/Vijeo_Designer_6.2_SP6_Data-Manager.exe

      6) Web Gate Client Files (this is for if you are connecting to the HMI and want to mirror the screen on a remote PC's browser):
      https://www.update.schneider-electric.com/download/HMI/VijeoDesigner/Web_Gate_Client_Files_6.2_SP6.exe

      What is the maximum number of variable that can be shared between Vijeo Designer projects?

      Both the number of variables you can share and the number of targets you can share variables with, are limited.
      The limits depend on target's reference code (derived from performance limitations).

      Runitme Limitation (extract)
        HMIG5U / HMIG5U2 / iPC /
      XBTGTW / HMIGTW
      HMIG3U / XBTGC / XBTGT / XBTGH / HMIGTO /
      HMISTO / HMISTU / HMISCU / HMIGK
      XBTGK
      Number of Variables you can share (recommended) 400 300 300


       


       



      The Maximum Number of Shared Variables is the recommended maximum number of variables that is shared at any one time NOT the maximum number of Sharing-enabled (Read-only or Read/Write) variables. In other words, the number of variables that you set to Read-Only or Read/Write has no limits; only the number of variables that are accessed by other targets is limited. Performance may become an issue if you exceed the recommended maximum

      (derived from VJD 6.2 SP6 Online Help)

      What is Enhanced Interactive Mode on XW systems ?

      Issue:

      ENHANCED INTERACTIVE MODE
      (XWs manufactured prior to 2010, Firmware upgrade will be required for this systems ? Please call Tech support for support and verification)


      Environment:

      XW6048 / XW4548 / XW4024 - Firmware Build 1.05 BN11 or newer
      MPPT60-150 - Firmware Build 1.05 BN6 or newer
      MPPT80 - Existing Maiden Firmware supports it

      GRID SUPPORT VOLTS (GSV) = Defined as the reference marker: Level to which the batteries will be discharged when the inverter is selling power to the grid or supporting the power grid by providing additional power to the loads.
      (Note reference marker is not a target voltage!)

      Resolution:

      Ensure GRID SUPPORT function and SELL both are both ENABLED.

      To enter this mode, set GSV at least 4V higher than the BULK voltage of the XW Inv/Chg
      As mentioned above, this does not mean the inverter will target the higher voltage, rather, it tells the inverter to follow the output of the controller.
      The XW MPPT should be set for 3stage charge cycle and the Inverter should be 2StageNoFloat charge cycle.

      UNDERSTANDING E.I. MODE
      The XW Inv/Chg will follow the output of the XW MPPT (must be networked) when selling, and does a better job of keeping the batteries full (exits approx 0.5V below MPPT Float voltage), only selling what is available above the fully charged battery bank.

      With the XW Inv/Chg in 2stageNoFloat and GSV at 64V
      During a sunny day, once your batteries are fully charged, all excess solar power will be re-directed to your inverter to support your loads and/or sell back to the grid.

      Once you go into low light conditions, the system will go into AC Pass Thru and the grid now takes over supporting the loads. It will not sell from your batteries as your battery voltage will always be way below the high GSV value.
       

      Cause:

      FIXED BATTERY VOLTAGE (STATIC) 
      SELL criteria - Battery Voltage must be higher that the GSV (Grid Support Volt) value.
      If the battery voltage drops about 1V below the GSV value, (example when you have low light conditions) - The system will exit SELL mode and go into AC PASS THRU mode.

      If you continue to use old firmware, or when using wind, or a different brand charge controller, it will be necessary to set GSV about 0 .5V lower than Float Voltage
      Note, if you go into low light conditions, it will sell from your batteries and this will continue until the battery voltage drop below the GSV value. (see sell criteria above)

      Additional Note
      Recharge Volts is temperature compensated, and increases when battery temperature drops (if using a Battery Temp Sensor), set Recharge Volts to 48V to prevent nuisance charge cycles from occurring during evening hours.

      How do I maximise the PV power without disabling the incoming grid power?

      Issue:
      XW systems with the grid support feature turned off will power loads from the grid, see solution 1118 for more information
      To overcome this, the Grid Support feature must be ENABLED

      Definition of Grid Support - "Assist the Grid"

      Product Line:
      Conext XW/XW+ Series Inverter/Chargers and MPPT Solar Charge Controllers

      Environment:
      Grid-tie battery backup systems

      Cause:
      System isn't using enough of the incoming PV power in a grid-tie setup

      Resolution:
      1. Firstly, please check and ensure most recent firmware. This is how:

      On the SCP (System Control Panel), SYSTEM STATUS (HOME) screen, press ENTER once.
      SELECT DEVICE - SYSTEM SETTINGS - VIEW DEVICE INFO
      Use the ARROW DOWN to scroll through the pages to view the firmware for all connected devices.

      Required: Ensure the MPPT60 is at 1.05.00 BN6 and the XW6048 / 4548 / 4024  is 1.07.00 BN3
      If the firmware is not as above, a firmware upgrade is required.
      If your firmware is up to date, proceed to step 2.

      2. Perform a Restore to Defaults so that we can set up the inverter as new.

      On the SCP, SYSTEM STATUS (HOME) screen, press ENTER once.
      SELECT DEVICE - XW6048 - ADVANCE SETTINGS - RESTORE DEFAULTS

      3. Ensure the following settings (If I do not mention a setting, it means it's a custom, default or not applicable value):

      BASIC settings
      Inverter - enabled
      Search Mode - disabled
      Grid Support - enabled (a must)
      Mode - operating

      ADVANCED settings

      CHARGER SETTINGS
      Ensure charge cycle is set for 2StgNoFlt; the rest of the settings are custom based on your battery

      GRID SUPPORT
      Grid Support Volts - 64 V
      Sell - Enabled
      Max Sell Amps - 0 A
      Load Shave - Disabled

      Note:
      Please see the "Enhanced Grid Support with Conext MPPT Solar Charge Controllers" section of the XW/XW+ Owner's Guide for a full understanding of the enhanced interactive mode and its association with the grid support function.
      Max sell amps are dependent on whether you have permission to sell to the grid. In this scenario, we assume that you are not allowed to sell; you could leave it at default if you have approval.
      When sell is disabled, a 1A buffer is drawn from the grid at all times to ensure no power is sent back to the grid.
      In this scenario, we've enabled sell at 0A to remove this 1A buffer, but sell should be disabled in installations with a strict "no power back" requirement.

      4. As for the MPPT60, best practice is again to start with a restore to defaults

      ADVANCED settings - CHARGER SETTINGS
      Ensure charge cycle is set for 3-stage, the rest of the settings are custom based on your battery

      Note: Do you have 240V loads? If not, consider conversion to 120V, as split-phase requires 75% balance to effectively limit current draw from the grid in grid support mode.

      Video: Why might my APC Back-UPS Product be beeping?

      Issue:

      UPSs are generally installed and placed in places not easily seen by a user (i.e., under a desk, in a wiring closet, etc). Therefore, in order to provide proactive warnings of changing UPS and power conditions to users, APC's UPSs have audible tones. An occasional single beep from the UPS is normal UPS operations. This means that the UPS is protecting the load. Below is a list of audible indicators and possible meanings. Please refer to your Back-UPS user manual for the complete list of which audible tones the unit you purchased has.

      Product Line: 

      All Back-UPS Families

      Cause:

      1.) The Back-UPS product is operating on battery power - This alarm indicates that the UPS has transferred from On Line operation to On Battery operation. The Battery Power Supplied outlets are now battery powered.

      2.) The Back-UPS product has entered a low battery condition - This alarm indicates that the UPS has reached a Low Battery condition and will soon shutdown. The UPS can only operate on battery for a limited amount of time. In order to protect the unit's batteries from discharging too much, the UPS will shutdown and turn off its output. To warn you that the unit will soon shutdown, the UPS will sound this alarm 2 minutes before actual shutdown. With optional APC management software, 2 minutes can be changed to give you more of a warning of impending shutdown. If you hear this tone, you should immediately gracefully shutdown your operating system to prevent data loss or corruption.

      3.) Capacity Overload - This alarm indicates that the UPS has detected an Overload condition. If this alarm is sounded, try removing non-essential equipment. The alarm will remain until the load is reduced. To determine if your UPS is capable of handling the equipment you want to protect, visit APC's UPS Selector.

      4.) Unit failed a self test - Most Back-UPS products perform an internal self-test every 14 days, checking the integrity of the battery. If the battery fails the self-test, the ""Replace Battery"" LED will illuminate. The Replace Battery LED is a WARNING that the battery may be near the end of its life, and replacement is typically recommended within 2-4 weeks.

      5.) Disabling UPS audible alarm tones  - When using the PowerChute Personal Edition software, the UPS audible alarm tones can be disabled. (Not available on all Back-UPS Models)


      Resolution:

      1.) The Back-UPS product is operating on battery power
      Tones:
      • 4 Beeps Every 30 Seconds (the amber On Battery LED will be illuminated)
      . 1 beep every 5 seconds

      - If the input voltage is determined to be unsafe for your computer equipment, the UPS will transfer to On Battery. The alarm will stop once the unit returns to On Line operation. Please refer to the technical specification section of your user manual for the acceptable voltage window. Occasional transfers to On Battery should not be a matter of concern, but rather, should be considered normal operation. The UPS is trying to provide clean, safe, and reliable power. If your unit shipped with APC management software it may be possible to change the default acceptable voltages that the unit shipped with. Please see the help section of the APC management software for instruction to do this.

      - If the Frequency deviates + or - 5 % this will also cause a Back-UPS product to transfer to battery power. Frequency distortions are most commonly caused by generators that are undersized. Always make sure a generator is 3 to 5 times the size of the total load attached to unsure it can maintain a steady output frequency. There is no way to change the +/- 5% deviation.

      - If the shape of the incoming power is considered ""too dirty"", some Back-UPS products may transfer to battery power. This is most likely the problem if you have already confirmed that the input voltage is within the acceptable limits. Most Back-UPS products have the ability to change their sensitivity to the shape of the input power from high to medium or even low. Please see your user manual for details as to how to adjust this setting.

      Note: If the power disturbance is brief, you may only hear the unit beep once or twice.




      2.) The Back-UPS product has entered a low battery condition
      • Continuous Beeping (the amber On Battery LED will be illuminated)

      Note: This graceful shutdown will occur automatically if the APC management software is being used.



      3.)Capacity Overload
      • Constant, Solid Tone (the red Overload LED will be illuminated)

      If the Back UPS emits a constant flat tone and reducing the load does not solve the problem please try the following steps:

      1) Turn the UPS off.
      2) Unplug all the equipment from the UPS
      3) Unplug the UPS from the wall outlet
      4) Push and hold the power on button (you will hear two beeps) release the button before the second beep ends.

      At this point, the UPS will either go into battery and work fine or it will continue to emit a constant flat tone. If the unit still emits this tone, it is an indicator that the UPS was permanently damaged due to the overload. Please contact APC Support for a replacement or visit APC's UPS Selector.


      4.) Unit failed a self test
      • Continuous Beeps for One Minute; Repeated Every 5 Hours (Replace Battery LED will be illuminated)

      Step 1:
      Confirm that the Back-UPS product's internal battery has been connected. The instructions on how to do this are in the user manual.

      Step 2:
      Verify that the UPS is not being overloaded (refer to the Back-UPS products User Manual for watt capacity of the battery outlets). APC recommends plugging only the computers and monitors in the battery powered outlets, other peripherals should be plugged into the ""Surge Only"" outlets labeled on the back of the UPS. Outlet strips or surge protectors should NEVER be plugged into any UPS. Remove any excessive load from the UPS. On the same note if the Back-UPS product is close to being fully loaded (>80% of the battery outlet’s watt capacity) it is not recommended that the Back-UPS product be used as a master on switch to turn on your equipment. Instead power the Back-UPS product on letting it complete its self-test before turning on the connected equipment. It is also acceptable to leave the Back-UPS product on and never turn it off.

      Step 3:
      Disconnect the external battery pack if one is in use. A self-test should be performed with the UPS fully charged (charging without interruption or transfer to battery for 5 hours) and normal load attached. To do this, making sure the Back-UPS product is plugged into the wall, push the On/Off button and hold it for approximately 4 seconds until a long tone is heard. The ""On Battery"" (yellow) LED will illuminate while the ""On Line"" (green) LED will flash. This test will last about 15 seconds and will yield one of 2 results: If the Replace Battery LED stays lit (the unit will beep/chirp for 1 full minute indicating a failed test) the battery should be replaced. If the replace battery LED turns off, then the battery does not need replacement.


      Step 4: (Proceed only if ""step 3"" does not clear the Replace Battery LED)
      The Back-UPS product comes with a 2 year warranty which includes the battery. If the Back-UPS product was purchased within 2 years, please contact APC Support and reference the steps performed in this document. Also include the exact part number and serial number found on the bottom of the Back-UPS RS/XS.

      If the Back-UPS product is outside of the factory warranty, use the UPS Replacement Battery and Upgrade Selector which will offer out-of-warranty options for replacing an exhausted battery pack or upgrading to a new APC Back-UPS.


      5.) Disabling UPS audible alarm tones.

      Managing UPS Audible Alarm Settings via On-Device Mute Feature (Back-UPS ES 'M' Series and Back-UPS Pro)

      Using Quick Mute on APC Back-UPS ES M-Series to temporarily silence alarms:


      Silencing Audible Alarms on APC Back-UPS Pro via Mute Button:


      Managing UPS Audible Alarm Settings via PowerChute Personal Edition
      Step 1:

      Connect the UPS's RJ45 to USB communications cable between the UPS and the computer. Ensure the USB cable is inserted directly into one of the host computer's native USB ports. Do not use a hub or after market USB cards to establish communications.

      Step 2:
      Once the computer has detected the "New Hardware Device", install the PowerChute Personal Edition software onto a currently supported operating system.

      Step 3:
      Once the software has been properly installed, the UPS's audible alarms can be disabled by accessing the ""Notifications Configuration"" section found under the ""Configurations"" Tab and altering the ""Battery Back-UPS Alarm"" section. Here the alarms can be enabled for all events, disabled for all events, disabled during specific UPS conditions or during customer specified time periods.

      Video: Why might my APC Back-UPS Product be beeping?

      Issue:

      UPSs are generally installed and placed in places not easily seen by a user (i.e., under a desk, in a wiring closet, etc). Therefore, in order to provide proactive warnings of changing UPS and power conditions to users, APC's UPSs have audible tones. An occasional single beep from the UPS is normal UPS operations. This means that the UPS is protecting the load. Below is a list of audible indicators and possible meanings. Please refer to your Back-UPS user manual for the complete list of which audible tones the unit you purchased has.

      Product Line: 

      All Back-UPS Families

      Cause:

      1.) The Back-UPS product is operating on battery power - This alarm indicates that the UPS has transferred from On Line operation to On Battery operation. The Battery Power Supplied outlets are now battery powered.

      2.) The Back-UPS product has entered a low battery condition - This alarm indicates that the UPS has reached a Low Battery condition and will soon shutdown. The UPS can only operate on battery for a limited amount of time. In order to protect the unit's batteries from discharging too much, the UPS will shutdown and turn off its output. To warn you that the unit will soon shutdown, the UPS will sound this alarm 2 minutes before actual shutdown. With optional APC management software, 2 minutes can be changed to give you more of a warning of impending shutdown. If you hear this tone, you should immediately gracefully shutdown your operating system to prevent data loss or corruption.

      3.) Capacity Overload - This alarm indicates that the UPS has detected an Overload condition. If this alarm is sounded, try removing non-essential equipment. The alarm will remain until the load is reduced. To determine if your UPS is capable of handling the equipment you want to protect, visit APC's UPS Selector.

      4.) Unit failed a self test - Most Back-UPS products perform an internal self-test every 14 days, checking the integrity of the battery. If the battery fails the self-test, the ""Replace Battery"" LED will illuminate. The Replace Battery LED is a WARNING that the battery may be near the end of its life, and replacement is typically recommended within 2-4 weeks.

      5.) Disabling UPS audible alarm tones  - When using the PowerChute Personal Edition software, the UPS audible alarm tones can be disabled. (Not available on all Back-UPS Models)


      Resolution:

      1.) The Back-UPS product is operating on battery power
      Tones:
      • 4 Beeps Every 30 Seconds (the amber On Battery LED will be illuminated)
      . 1 beep every 5 seconds

      - If the input voltage is determined to be unsafe for your computer equipment, the UPS will transfer to On Battery. The alarm will stop once the unit returns to On Line operation. Please refer to the technical specification section of your user manual for the acceptable voltage window. Occasional transfers to On Battery should not be a matter of concern, but rather, should be considered normal operation. The UPS is trying to provide clean, safe, and reliable power. If your unit shipped with APC management software it may be possible to change the default acceptable voltages that the unit shipped with. Please see the help section of the APC management software for instruction to do this.

      - If the Frequency deviates + or - 5 % this will also cause a Back-UPS product to transfer to battery power. Frequency distortions are most commonly caused by generators that are undersized. Always make sure a generator is 3 to 5 times the size of the total load attached to unsure it can maintain a steady output frequency. There is no way to change the +/- 5% deviation.

      - If the shape of the incoming power is considered ""too dirty"", some Back-UPS products may transfer to battery power. This is most likely the problem if you have already confirmed that the input voltage is within the acceptable limits. Most Back-UPS products have the ability to change their sensitivity to the shape of the input power from high to medium or even low. Please see your user manual for details as to how to adjust this setting.

      Note: If the power disturbance is brief, you may only hear the unit beep once or twice.




      2.) The Back-UPS product has entered a low battery condition
      • Continuous Beeping (the amber On Battery LED will be illuminated)

      Note: This graceful shutdown will occur automatically if the APC management software is being used.



      3.)Capacity Overload
      • Constant, Solid Tone (the red Overload LED will be illuminated)

      If the Back UPS emits a constant flat tone and reducing the load does not solve the problem please try the following steps:

      1) Turn the UPS off.
      2) Unplug all the equipment from the UPS
      3) Unplug the UPS from the wall outlet
      4) Push and hold the power on button (you will hear two beeps) release the button before the second beep ends.

      At this point, the UPS will either go into battery and work fine or it will continue to emit a constant flat tone. If the unit still emits this tone, it is an indicator that the UPS was permanently damaged due to the overload. Please contact APC Support for a replacement or visit APC's UPS Selector.


      4.) Unit failed a self test
      • Continuous Beeps for One Minute; Repeated Every 5 Hours (Replace Battery LED will be illuminated)

      Step 1:
      Confirm that the Back-UPS product's internal battery has been connected. The instructions on how to do this are in the user manual.

      Step 2:
      Verify that the UPS is not being overloaded (refer to the Back-UPS products User Manual for watt capacity of the battery outlets). APC recommends plugging only the computers and monitors in the battery powered outlets, other peripherals should be plugged into the ""Surge Only"" outlets labeled on the back of the UPS. Outlet strips or surge protectors should NEVER be plugged into any UPS. Remove any excessive load from the UPS. On the same note if the Back-UPS product is close to being fully loaded (>80% of the battery outlet’s watt capacity) it is not recommended that the Back-UPS product be used as a master on switch to turn on your equipment. Instead power the Back-UPS product on letting it complete its self-test before turning on the connected equipment. It is also acceptable to leave the Back-UPS product on and never turn it off.

      Step 3:
      Disconnect the external battery pack if one is in use. A self-test should be performed with the UPS fully charged (charging without interruption or transfer to battery for 5 hours) and normal load attached. To do this, making sure the Back-UPS product is plugged into the wall, push the On/Off button and hold it for approximately 4 seconds until a long tone is heard. The ""On Battery"" (yellow) LED will illuminate while the ""On Line"" (green) LED will flash. This test will last about 15 seconds and will yield one of 2 results: If the Replace Battery LED stays lit (the unit will beep/chirp for 1 full minute indicating a failed test) the battery should be replaced. If the replace battery LED turns off, then the battery does not need replacement.


      Step 4: (Proceed only if ""step 3"" does not clear the Replace Battery LED)
      The Back-UPS product comes with a 2 year warranty which includes the battery. If the Back-UPS product was purchased within 2 years, please contact APC Support and reference the steps performed in this document. Also include the exact part number and serial number found on the bottom of the Back-UPS RS/XS.

      If the Back-UPS product is outside of the factory warranty, use the UPS Replacement Battery and Upgrade Selector which will offer out-of-warranty options for replacing an exhausted battery pack or upgrading to a new APC Back-UPS.


      5.) Disabling UPS audible alarm tones.

      Managing UPS Audible Alarm Settings via On-Device Mute Feature (Back-UPS ES 'M' Series and Back-UPS Pro)

      Using Quick Mute on APC Back-UPS ES M-Series to temporarily silence alarms:


      Silencing Audible Alarms on APC Back-UPS Pro via Mute Button:


      Managing UPS Audible Alarm Settings via PowerChute Personal Edition
      Step 1:

      Connect the UPS's RJ45 to USB communications cable between the UPS and the computer. Ensure the USB cable is inserted directly into one of the host computer's native USB ports. Do not use a hub or after market USB cards to establish communications.

      Step 2:
      Once the computer has detected the "New Hardware Device", install the PowerChute Personal Edition software onto a currently supported operating system.

      Step 3:
      Once the software has been properly installed, the UPS's audible alarms can be disabled by accessing the ""Notifications Configuration"" section found under the ""Configurations"" Tab and altering the ""Battery Back-UPS Alarm"" section. Here the alarms can be enabled for all events, disabled for all events, disabled during specific UPS conditions or during customer specified time periods.

      Video: Network Management Card (NMC) Password Reset Procedure


      Issue

      Forgotten or lost Network Management Card (NMC) Password. This article applies to Network Management Card 1 and 2, as well as any devices that contain an embedded version of these cards such as a Rack Power Distribution Unit (PDU) or Rack Automatic Transfer Switch (ATS).


      Product Line
      • Web/SNMP Card - AP9606
      Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9312TH)
      • Network Management Card 1 - AP9617, AP9618, AP9619
      Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, Netbotz 200)
      • Network Management Card 2 - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/35CH
      Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).
       
      Environment
       
      • All firmware versions (unless otherwise noted)
      • All serial numbers
         
      Cause

      The Network Management Card's administrator username and/or password has been forgotten or lost and requires a special reset procedure in order to regain access.


      Resolution

      These steps will require local access to the device(s) and require you to directly connect to it with the APC serial configuration cable. Browse the steps below for your device model in order to reset the administrator's password.

      Note: Connecting a non-APC serial cable during the procedures below can cause unwanted erratic device behavior.


      Web/SNMP Card & Network Management Card 1 Procedure 

      In addition, if you are trying to reset a password on a UPS that has more than one SmartSlot accessory installed in it (i.e. AP9607 interface expander), it may be required to temporarily remove the other SmartSlot accessories to gain direct serial access to the NMC console interface. Please reference that accessory's user guide on how to do that. It is also important to make sure that the accessories are installed in the correct order, referencing this document.

      1.) Select a serial port at the local computer, and disable any service that uses that port.

      2.) Refer to the chart below and obtain the correct communication cable for the Network Management Card 1 enabled device:
       
      Device Configuration Cable Part Number
      Most UPSs with a DB-9 style serial port 940-0024 or 940-1524 (DB-9 to DB-9)
      Rack PDU (AP84XX*, AP86XX*, AP88XX*, AP89XX*, AP78XX, AP79XX) 940-0144 (RJ-12 to DB-9)
      1st Generation Rack Automatic Transfer Switch (AP7750, AP7701, AP7722) 940-1000 (DB-9 to DB-9)
      2nd Generation Rack Automatic Transfer Switch (AP77XX, excluding 1st Generation SKUs) 940-0144 (RJ-12 to DB-9)
      4th Generation Rack Automatic Transfer Switch (AP44XX) 940-0144 (RJ-12 to DB-9)
      Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320) 940-0103 (DB-9 to DB-9)
      Rack Air Removal Unit (ACF400, ACF402) 940-0103 (DB-9 to DB-9)
      * Indicates the device uses NMC2 password reset procedure.

      3.) Connect the serial cable to the selected port on the computer and to the configuration port at the UPS/Network Management Card Embedded device.


      4.) Run a terminal program (such as HyperTerminal®) and configure the selected port as follows, depending on your device model type (refer to the user's manual if the device is not listed below):

       
      Device COM Port Settings
       Most UPSs with a DB-9 style serial port 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control
       Rack PDU 1G and 2G** 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
      1st Generation Rack Automatic Transfer Switch (AP7750) 19,200 bps, 8 data bits, no parity, 1 stop bit, and no flow control for initial configuration, 2400 bps for NMC configuration - refer to user's manual for more information
      2nd Generation Rack Automatic Transfer Switch (AP77XX, except AP7750) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
      4th Generation Rack Automatic Transfer Switch (AP44XX) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
      Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
      Rack Air Removal Unit (ACF400, ACF402) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control

      **Indicates the device uses NMC2 password reset procedure.


      For three phase UPSs, it will be necessary to remove the communication cable from the port labeled "Display" that connects to the PowerView display prior to completing this reset procedure.

      5.) Press ENTER, repeatedly if necessary, to display the User Name prompt. If you are unable to display the User Name prompt, verify the following:
      • The serial port is not in use by another application.
      • SCROLL LOCK is off/disabled.
      • The terminal settings are correct as specified in step 3.
      • The correct cable is being used as specified in step 2.


      6.) Press the Reset button once. The Status LED will flash rapidly (almost immediately) while alternating between orange and green. (*If you are using an AP9606, proceed to step 7.) Press the Reset button again a second time immediately while the LED is rapidly flashing - which will cause the LED to then go off - in order to reset the User Name and Password to their defaults temporarily (the default User Name and password are both apc).
       
      7.) Press ENTER as many times as necessary to redisplay the User Name prompt, then use the default, apc, for the user name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must repeat step 5 and log on again.)
       
      8.) From the Control Console menu, select System, then User Manager.
       
      9.) Select Administrator, and change the User Name and Password settings, both of which are now apc

      10.) Press CTRL+C, log off, reconnect any serial cable you disconnected, and restart any service you disabled.



      Note: For Network Management Cards running lower than version 2.5 firmware (or models AP9606), step 6 (the second reset press) will not be necessary.


      Network Management Card 2 Procedure

      Please note: On v6.X.X firmware, the Super User or Administrator level accounts can reset other Administrator, Device, Read Only, and Network Only user passwords. This procedure may not be required if the Super User password or at least one set of Administrator credentials are known.

      You can use a local computer that connects to the Network Management Card through the serial port to access the command line interface. This port is labeled "Console" and is on the Network Management Card itself. You'll also need to press the pinhole reset button - access is located on the front of the Network Management Card to the right of the Ethernet jack.

      1.) Select a serial port at the local computer, and disable any service that uses that port.

      2.) Connect the provided serial cable (APC part number 940-0299) to the selected port on the computer and to the configuration port at the Network Management Card.

      3.) Run a terminal program (such as HyperTerminal®) and configure the selected port for 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
       
      4.) Press ENTER, repeatedly if necessary, to display the User Name prompt. If you are unable to display the User Name prompt, verify the following:
      • The serial port is not in use by another application.
      • SCROLL LOCK is on.
      • The terminal settings are correct as specified in step 3.
      • The correct cable is being used as specified in step 2.


      5.) Press the Reset button once (please note, sometimes aligning a paper clip or similar to the pinhole reset button can be difficult. It is suggested to hold the paper clip or similar device towards the top of the reset button hole and press gently until the alignment is made). Wait 5-7 seconds (the Status LED will be off while you wait) and then after that period of time, the Status LED will flash rapidly while alternating between orange and green. Press the Reset button a second time immediately while the LED is rapidly flashing - which will cause the LED to then go off - in order to reset the User Name and Password to their defaults temporarily (the default User Name and password are both apc).

      6.) Press ENTER, repeatedly if necessary, to display the User Name prompt again, then use the default, apc, for the User Name and password. (If you take longer than 30 seconds to log on after the User Name prompt is redisplayed, you must repeat step 5 and log on again.)

      7a.) For v5.X.X firmware only, at the command line interface, use the following commands to change the User Name and Password settings, both of which are now temporarily apc:
       
      user -an yourAdministratorName
      user -ap yourAdministratorPassword

      For example, to change the Administrator user name to Admin, type:

      user -an Admin
       
      7b.) For v6.X.X firmware only, at the command line interface, use the following commands to change the Password setting for the Super User account, for which the username is always apc, and the password is now temporarily apc:
      user -n apc -pw yourNewSuperUserPassword
       
      For example, to change the Super User's password to p@ssword, type:
       
      user -n apc -pw p@ssword


      Secondly, the Super User account can be disabled for security reasons. In addition to possibly neededing to reset its password, you may need to re-enable the account if no other administrative access is available or known. To do that, type:
       
      user -n apc -e enable
       
      Because the Super User can also reset the password for any account, you can reset other user's passwords as well. For example, to change the password for user upsadmin too, type:
       
      user -n upsadmin -pw p@ssword
       
       
       
      Note: Per the v6.X.X's firmware user's guide, please note that changing user name information is no longer supported via the command line interface. If a user's user name needs to be changed, it must be deleted and re-created. The Super User will also have access now to log in and adjust any other user's password.
       
       
      8.) Type quit or exit to log off, reconnect any serial cable you disconnected, and restart any service you disabled.
       
      The following video explains the password reset procedure for Network Management Card 2 with firmware revisions of v6.X.X.
       

      Video: How do I configure APC Network Management Card network settings?


      Issue

      An APC Network Management Card must be configured with network settings before it can communicate on the network. Once the cards have been configured with an IP address, Subnet Mask, and Default Gateway the cards can be accessed, managed, and controlled from other computers on the network. There are multiple configuration options available, outlined below, for each family of Network Management Cards or devices that have embedded versions of these products.
       

      Product Line
      • Web/SNMP Card - AP9606
      Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9312TH)
      •  Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
      Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, Netbotz 200)
      • Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
      Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).

      Environment 
      • All serial numbers
      • All firmware revisions (unless otherwise noted)
      • Unconfigured Network Management Card enabled Devices
      • Network Management Card devices requiring reconfiguration


      Cause

      A Network Management Card requires TCP/IP settings prior to being accessible accessible via a network.


      Resolution

      If you have a Network Management Card 1:

      In regards to Network Management Card 1 (AP9617, AP9618, AP9619) or devices with an embedded Network Management Card 1 (such as a AP78XX or AP79XX Rack PDU, Environmental Monitoring Unit, etc), there are three available options to configure the Network Management Card (NMC) with it's initial settings: the Wizard, terminal emulation (local/direct connection), and Address Resolution Protocol (ARP).

      Default boot mode: DHCP/BootP - With DHCP Option 43 Vendor Cookie required to accept DHCP Offer.

      By default, all of APC's Network Management Card 1 based devices are configured for a boot mode of DHCP/BOOTP. If using DHCP, a vendor cookie (DHCP Option 43) is required by default. If it is not configured on your DHCP server, the card will not accept an IP address. You can use the methods below to configure/access the card if you do not wish to use DHCP/BOOTP.

      If you have a Network Management Card 2:

      Default boot mode: DHCP Only - With DHCP Option 43 Vendor Cookie NOT required to accept DHCP Offer.

      By default, all of APC's Network Management Card 2 based devices (such as a AP8XXX Next Gen Rack PDU ) with AOS 5.1.1 or higher, are configured for DHCP Only with no vendor cookie required by default. They will obtain an IP address automatically so you may need to refer to your DHCP server to find out what IP address it obtained.

      All APC devices have a MAC address that begin with 00 C0 B7 which may help while reviewing your DHCP Client List.


      In order to configure your Network Management Card enabled device, please pick one of the available configuration methods listed below:

       



      Configuration Option 1 - Device IP Configuration Wizard - Network Configuration options

      The Device IP configuration wizard is included on the CD that comes with the cards (current v5.0.2) and the latest version is currently only available to download from APC's website (v5.0.2). The wizard must run on a Windows operating system. You can configure the card using the wizard over the network only with v5.0.0 and higher. Prior 3.x versions allow local configuration of the NMC with this program. With the Network Management Card 2 family, the Device IP Configuration Wizard v3.0.1 and below will not work via the local method inside the wizard. v3.0.3 is required or v5.0.0 or higher for network configuration.

      Please keep in mind that with certain firmware releases, the NMC can obtain a DHCP address and also prevent the wizard from working correctly. You may want to check your DHCP client list for any MAC addresses beginning with 00 C0 B7, which indicates an APC address. In addition, check the card you are trying to configure. Any card with valid IP settings will have a solid green status LED.

      If using the wizard over the network, please note, the previously unconfigured NMC must be on the same subnet as the computer running the wizard. An alternative method to using the wizard via the network method may be to use a direct network connection between a computer and the NMC you are trying to configure and running the wizard. Ultimately, your computer and the NMC will be on a peer to peer network which will allow for configuration as well.

      This wizard will also not work with either network management card family if the network management card was previously configured and not in DHCP or BOOTP boot mode. v5.0.0 and higher of the wizard, available from apc.com, will allow you to locate unconfigured cards or locate configured cards on the network by IP range.

      The Device IP configuration wizard is not able to assign the IP address, subnet mask and default gateway settings to network management cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6.


      Return to Top


      Configuration Option 2 - Terminal Emulation (Local/direct connection)

      Terminal Emulation is a built-in function on most operating systems (ex: HyperTerminal). Before using any terminal emulation program, any services using the COM ports must be stopped. For example, if you are running a serial version of APC's PowerChute software, the APC UPS service must be stopped prior to running the terminal program. Then, follow these instructions:
       
      **Please note that if you have the scroll lock on, HyperTerminal will not communicate properly with an APC UPS or accessory.**
      Connect to the UPS/device serial port using the correct APC configuration cable. Part numbers are below for common devices. Please refer to the user's manual if you are not sure or your device is not listed.
       
      !WARNING! - Connecting a non-APC serial cable to your device can cause unwanted, erratic device behavior. 
       Device  Configuration Cable Part Number
       Most UPSs that have a DB-9 serial port 940-0024 or 940-1524 (DB-9 to DB-9)
       Rack PDU (AP78XX, AP79XX, AP84XX**,AP86XX**, AP88XX**, AP89XX**) 940-0144 (RJ-12 to DB-9)
      1st Generation Rack Automatic Transfer Switch (AP7750 only) 940-1000 (DB-9 to DB-9)
      2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750) 940-0144 (RJ-12 to DB-9)
      4th Generation Rack Automatic Transfer Switch (AP44XX**) 940-0144 (RJ-12 to DB-9)
      Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320) 940-0103 (DB-9 to DB-9)
      Rack Air Removal Unit (ACF400, ACF402) 940-0103 (DB-9 to DB-9)

      **This device is NMC2 based so proceed to NMC2 configuration instructions.
      After connecting the correct cable, start the terminal emulation program of your choice. Configure port settings appropriately for the device you are attached to (reference the user manual for the particular device). Commonly used port settings are as follows:
       
       Device  COM Port Settings
      Most UPSs that have a DB9 serial port 2400 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
       Rack PDU 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
      1st Generation Rack Automatic Transfer Switch (AP7750) 19,200 bps, 8 data bits, no parity, 1 stop bit, and no flow control for initial configuration, 2400 bps for NMC configuration - refer to user's manual for more information
      2nd Generation Rack Automatic Transfer Switch (AP77XX, excludes AP7750) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control
      Netbotz 200/Environmental Monitoring (AP9319, AP9340, AP9320) 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
      Rack Air Removal Unit 9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
       
      • Apply the port settings to establish the connection.
      • Press <Enter> 3-5 times to display the username prompt.*
      • Use the default username and password of  "apc"

      You are now in the control console.
       
      • Choose "Network"
      • Choose "TCP/IP"
      • Choose "Boot mode"
      • Change Boot mode to "Manual"
      • Set the system IP, subnet mask, and default gateway.
      • Accept changes.
      • Press Ctrl-C to return to main menu.
      • Log out of console to save changes.

      Now, you can remotely log into the NMC using web access or Telnet.

      *Does not apply to 1st Generation Rack Automatic Transfer Switches for "out of the box" configuration. Refer to user's manual.



      Network Management Card 2 (AP9630, AP9631) and related accessories require different configuration settings in order to be configured locally.

      In order to connect to one of these cards, you must use the 940-0299 Tip, Ring Sleeve (TRS) to DB9 cable and connect it directly to the NMC2 into the 2.5mm jack labeled "console" rather than the UPS serial port.
      • Within a UPS, the NMC2 devices communicate with the following port settings:
      9600 bps, 8 data bits, no parity, 1 stop bit, and no flow control.
      • Apply the port settings to establish the connection.
      • Press enter 3-5 times to display the username prompt.
      • Use the default username and password of  "apc"
         
      You are now in the command line control console.
       
      • Type help or ? to display all available commands.
      • Use the tcpip command to configure manual network settings to assign manual IP settings. The tcpip command automatically changes your boot mode to manual once you submit it. It is necessary to issue a reboot command immediately after assigning your manual settings. Text in italics indicates a variable. For each variable, type a numeric value that has the format xxx.xxx.xxx.xxx.
       
      apc> tcpip -i yourIPaddress -s yourSubnetMask -g yourDefaultGateway
      apc> reboot



      Example:
      apc> tcpip -i 159.216.45.39 -s 255.255.254.0 -g 159.216.45.1
      apc> reboot


      Use the boot command to change the Network Management Card's boot mode ONLY if you are using DHCP or BootP.

      Usage: boot -- Configuration Options
      boot [-b dhcpBootp* | dhcp | bootp | manual>] (Boot Mode)
      [-a remainDhcpBootp | gotoDhcpOrBootp>] (After IP Assignment)
      [-o stop | prevSettings>] (On Retry Fail)
      [-c enable | disable>] (Require DHCP Cookie)
      [-s retry then stop #>] (Note: 0 = never)*
      [-f retry then fail #>] (Note: 0 = never)*
      [-v vendor class>]
      [-i client id>]
      [-u user class>]

      *DHCP/BootP and retry options are only available in NMC2 AOS 5.0.X. It is no longer an option in AOS versions > 5.0.X
      For a video representation of NMC2 configuration via terminal emulation, refer to the video below:


      Return to Top

      Configuration Option 3 - ARP (Address Resolution Protocol)
      Address resolution protocol (ARP) can also be used to configure the NMC. The MAC Address of the NMC is needed for this method of configuration. The MAC address is located on the quality assurance slip that shipped with the NMC, and is also located on a white sticker on the NMC itself. From a computer on the same subnet as the unconfigured NMC, follow these instructions:
       
      • Open a command prompt or terminal window and type the following (replacing <IP address> and <MAC Address> with actual values): 
        Note: On Windows Operating systems, you may need to run the command prompt as Administrator in order to use the arp command. To do this, right click on the Command Prompt shortcut and select "Run as Administrator."


      arp<space>-s<space><IP address><space><MAC Address>
      You must use the following format for the MAC Address: xx-xx-xx-xx-xx-xx
      • On Mac OS X specifically: sudo<space>arp<space>-s<space><IP address><space><MAC Address>
      • Next, use Ping with a size of 113 bytes to assign the IP address defined by the ARP command.
      For the IP address defined in the first step, use one of the following:
      • Windows command format: ping<space><IP address><space>-l<space>113
        • [To clarify, the -l option is the letter L but must be lowercase when executing the command, as noted above.]
      • Linux command format: ping<space><IP address><space>-s<space>113
      • Mac OS X command format: ping<space>-s<space>113<space><IP address>
         
      • Now, you can Telnet to the card by typing: telnet <IP address>
      • Use "apc" for username and password.
      • Configure/apply any additional changes based on the instructions above or in the user's manual.
      • Log out to save changes.

      Users will be unable to configure the IP address setting by using ARP on the network management cards running AOS 6.5.0 and 6.5.2. This is a known issue and has been resolved with AOS 6.5.6. 


      Return to Top
       
       Configuration Option 4 - DHCP Option 12 (NMC2 devices, AOS 5.1.5 or higher only)

      Beginning with the AOS 5.1.5 release, the NMC2 has implemented Option 12 (Host Name) as part of the DHCP request. DHCP option 12 uses the devices' host name. As of AOS 5.1.5, the default NMC host name will beapcXXYYZZ, where XXYYZZ represents the last six characters of the MAC Address (enclosed on a slip with the shipped product) of the NMC. It is also available on a sticker on the NMC2 itself.

      If your network is setup correctly (described below), you will be able to access "unconfigured" / just-out-of-the-box NMCs by referencing the NMC as follows:

      1. At a terminal (or DOS) prompt, ping the NMC using ping apcXXYYZZ

      2. In a web browser, access the NMC web interface using https://apcXXYYZZ


      NOTE: Tests have shown that even with the network properly configured, the ability to reference devices that support this option is not immediate. In APC tests, it took between 6 and 16 minutes before this functionality worked.  However, it worked every time (max wait 16 minutes).  Depending on your network setup, your experience may differ.


      Network Setup:

      In order for option 12 to work properly, the network segment must be configured with the "Dynamically update DNS A and PTR records for DHCP clients that do not request updates ..." (or equivalent) box selected.

      See below, as an example:



      Image
       

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      Configuration Method 5 - via Smart-UPS front panel LCD - (Supported SMT, SMX, and SRT* Models with UPS NMC2)

      *Note: This method can be used to configure the embedded UPS NMC2 or optional secondary NMC2 for SRT models.

      Some newer Smart-UPS models provide the capability to configure the Network Management Card 2 (NMC2) IP address, subnet mask, and gateway using the front panel LCD display menu. Before proceeding, make sure your NMC2 is installed in the UPS SmartSlot and is powered, indicated by the status LED on the NMC2.

      Your UPS display will look similar to one of the following types shown below. Press ESC to bring up the Menu, if not already displayed.
       



      In order to access the NMC2 configuration functionality through the UPS LCD, the LCD menu must be put into Advanced Mode. This is accomplished by going into the Configuration menu and changing the Menu Type from Standard to Advanced on the UPS's LCD menu. Upon changing this menu setting, you will be able to configure the UPS NMC2 by going back into the Configuration menu.

      NMC2 boot mode options available in Configuration Menu:
      • DHCP
      • DHCP & BOOTP
      • Manual

      If you choose Manual mode, enter the IP address, subnet mask, and default gateway. DHCP (the NMC2 default AOS v5.1.1 and higher) and DHCP & BOOTP models will not require any further configuration beyond accepting the setting. After you've finished, the Network Management Card will reboot within ~1 minute after settings are applied, and the current IP settings will be displayed under the UPS LCD's About menu.

      Note: If your UPS LCD menu doesn't have the Configure NMC: option after putting the UPS LCD menu in Advanced mode, you may have one or more of the following happening:
      • The NMC2 is not being recognized by the UPS/UPS SmartSlot.
      • The UPS firmware doesn't support this functionality

      Consult the user's guide that came with the UPS or contact your local technical support team with any concerns.


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      What is Modbus and How does it work?

      Issue:
      What is Modbus and How does it work? 

      Product line: 
      All Product lines 

      Environment: 
      All Serial Numbers   

      Cause:
      Install 

      Resolution:    

      What is Modbus? 

      Modbus is a serial communication protocol developed by Modicon published by Modicon® in 1979 for use with its programmable logic controllers (PLCs). In simple terms, it is a method used for transmitting information over serial lines between electronic devices. The device requesting the information is called the Modbus Master and the devices supplying information are Modbus Slaves. In a standard Modbus network, there is one Master and up to 247 Slaves, each with a unique Slave Address from 1 to 247. The Master can also write information to the Slaves.

      The official Modbus specification can be found at https://www.modbus.org/ 


      What is it used for?

      Modbus is an open protocol, meaning that it's free for manufacturers to build into their equipment without having to pay royalties. It has become a standard communications protocol in industry, and is now the most commonly available means of connecting industrial electronic devices. It is used widely by many manufacturers throughout many industries.Modbus is typically used to transmit signals from instrumentation and control devices back to a main controller or data gathering system, for example a system that measures temperature and humidity and communicates the results to a computer. Modbus is often used to connect a supervisory computer with a remote terminal unit (RTU) in supervisory control and data acquisition (SCADA) systems. Versions of the Modbus protocol exist for serial lines (Modbus RTU and Modbus ASCII) and for Ethernet (Modbus TCP).


      How does it work?

      Modbus is transmitted over serial lines between devices. The simplest setup would be a single serial cable connecting the serial ports on two devices, a Master and a Slave. 

       

      The data is sent as series of ones and zeroes called bits. Each bit is sent as a voltage. Zeroes are sent as positive voltages and a ones as negative. The bits are sent very quickly. A typical transmission speed is 9600 baud (bits per second).

       

      What is hexadecimal?

      When troubleshooting problems, it can be helpful to see the actual raw data being transmitted. Long strings of ones and zeroes are difficult to read, so the bits are combined and shown in hexadecimal. Each block of 4 bits is represented by one of the sixteen characters from 0 to F. 

        

      Each block of 8 bits (called a byte) is represented by one of the 256 character pairs from 00 to FF. 
       

      How is data stored in Standard Modbus?

      Information is stored in the Slave device in four different tables. Two tables store on/off discrete values (coils) and two store numerical values (registers). The coils and registers each have a read-only table and read-write table. Each table has 9999 values. Each coil or contact is 1 bit and assigned a data address between 0000 and 270E. Each register is 1 word = 16 bits = 2 bytes and also has data address between 0000 and 270E.
       

       

      Coil/Register Numbers can be thought of as location names since they do not appear in the actual messages. The Data Addresses are used in the messages. For example, the first Holding Register, number 40001, has the Data Address 0000. The difference between these two values is the offset. Each table has a different offset. 1, 10001, 30001 and 40001. 

      What is the Slave ID?

      Each slave in a network is assigned a unique unit address from 1 to 247. When the master requests data, the first byte it sends is the Slave address. This way each slave knows after the first byte whether or not to ignore the message. 

      What is a function code?

      The second byte sent by the Master is the Function code. This number tells the slave which table to access and whether to read from or write to the table.

       

      What is a CRC?

      CRC stands for Cyclic Redundancy check. It is two bytes added to the end of every modbus message for error detection. Every byte in the message is used to calculate the CRC. The receiving device also calculates the CRC and compares it to the CRC from the sending device. If even one bit in the message is received incorrectly, the CRCs will be different and an error will result. .

      What are the formats of Modbus commands and responses? 

       

      What are data types?

      The example for FC03 shows that register 40108 contains AE41 which converts to the 16 bits 1010 1110 0100 0001 Great! But what does it mean? Well, it could mean a few things. Register 40108 could be defined as any of these 16-bit data types:
       

      A 16-bit unsigned integer (a whole number between 0 and 65535) register 40108 contains AE41 = 44,609 (hex to decimal conversion) 

      A 16-bit signed integer (a whole number between -32768 and 32767) AE41 = -20,927 (hex to decimal conversion that wraps, if its over 32767 then subtract 65536) 

      A two character ASCII string (2 typed letters) AE41 = ® A 

      A discrete on/off value (this works the same as 16-bit integers with a value of 0 or 1. The hex data would be 0000 or 0001) Register 40108 could also be combined with

      40109 to form any of these 32-bit data types:
       

      A 32-bit unsigned integer (a number between 0 and 4,294,967,295) 40108,40109 = AE41 5652 = 2,923,517,522 

      A 32-bit signed integer (a number between -2,147,483,648 and 2,147,483,647) AE41 5652 = -1,371,449,774 

      A 32-bit double precision IEEE floating point number. This is a mathematical formula that allows any real number (a number with decimal points) to represented by 32 bits with an accuracy of about seven digits. AE41 5652 = -4.395978 E-11 Here is a spreadsheet IEEE float calculator for inputs of 4 bytes or 2 words. To download a copy, right click and select Save Target As... 

      A four character ASCII string (4 typed letters) AE41 5652 = ® A V R More registers can be combined to form longer ASCII strings. Each register being used to store two ASCII characters (two bytes). 

      What is byte and word ordering?

      The Modbus specification doesn't define exactly how the data is stored in the registers. Therefore, some manufacturers implemented modbus in their equipment to store and transmit the higher byte first followed by the lower byte. (AE before 41). Alternatively, others store and transmit the lower byte first (41 before AE). Similarly, when registers are combined to represent 32-bit data types, Some devices store the higher 16 bits (high word) in the first register and the remaining low word in the second (AE41 before 5652) while others do the opposite (5652 before AE41) It doesn't matter which order the bytes or words are sent in, as long as the receiving device knows which way to expect it. For example, if the number 29,235,175,522 was to be sent as a 32 bit unsigned integer, it could be arranged any of these four ways.

      AE41 5652 high byte first high word first

      5652 AE41 high byte first low word first

      41AE 5256 low byte first high word first

      5256 41AE low byte first low word first 

      What is a Modbus Map?

      A modbus map is simply a list for an individual slave device that defines - what the data is (eg. pressure or temperature readings)

      - where the data is stored (which tables and data addresses)

      - how the data is stored (data types, byte and word ordering)

      Some devices are built with a fixed map that is defined by the manufacturer. While other devices allow the operator to configure or program a custom map to fit their needs. 

      What is the difference between Modbus ASCII and Modbus RTU?

      Modbus RTU and Modbus ASCII talk the same protocol. The only difference is that the bytes being transmitted over the wire are presented as binary with RTU and as readable ASCII with Modbus RTU. important to note about RTU is that the RTU message does not have a Start_of_text indication. The receiving party  in the communications uses a "silent" time in order to determine the start of a new message. ASCII does have a start-of-text token. Binary messages are shorter than ASCII and therefore theoretically faster to transmit/receive. You may be happy to see update rates of about 100 ms in your HMI/SCADA and could choose either communication.

      Summary:
      - use RTU is possible
      - use ASCII in case RTU is giving timeout problems on WinNT or when using slow communications media
      like 300 bps or dialup modems Most OPC Servers for Modbus support ASCII as well as RTU communications.. 

      What are extended register addresses?

      Since the range of the analog output holding registers is 40001 to 49999, it implies that there cannot be more than 9999 registers. Although this is usually enough for most applications, there are cases where more registers would be beneficial. Registers 40001 to 49999 correspond to data addresses 0000 to 270E. If we utilize the remaining data addresses 270F to FFFF, over six times as many registers can be available, 65536 in total. This would correspond to register numbers from 40001 to 105536. Many modbus software drivers (for Master PCs) were written with the 40001 to 49999 limits and cannot access extended registers in slave devices. And many slave devices do not support maps using the extended registers. But on the other hand, some slave devices do support these registers and some Master software can access it, especially if custom software is written. 

      How does 2-byte slave addressing work?

      Since a single byte is normally used to define the slave address and each slave on a network requires a unique address, the number of slaves on a network is limited to 256. The limit defined in the modbus specification is even lower at 247. To get beyond this limit, a modification can be made to the protocol to use two bytes for the address. The master and the slaves would all be required to support this modification. Two byte addressing extends the limit on the number of slaves in a network to 65535. By default, the Simply Modbus software uses 1 byte addressing. When an address greater than 255 is entered, the software automatically switches to 2 byte addressing and stays in this mode for all addresses until the 2 byte addressing is manually turned off. 

      How can you send events and historical data?

      Enron Modbus includes commands for moving events and historical data.. 

      What is Enron Modbus?

      Enron Modbus is a modification to the standard Modicon modbus communication protocol developed by Enron Corporation.

      See Enron Modbus for details.