Frequently Asked Questions
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Does the ATS01 come with a shorting contactor?
Issue:
Does the ATS01 have an internal shorting contactor?
Product Line:
Altistat 01
Environment:
All
Cause:
N/A
Resolution:
All of the ALTISTART 01 models, except the ATS01N103FT and ATS01N106FT, have an internal shorting contactor as standard.
What are the adjustment ranges for the dials on an ATS01N2..LU/QN/RT?
For both the START TIME and STOP TIME dials, setpoint A is 1second and setpoint E is 10seconds. There is a linear relationship from A to E setpoints.
For the INITIAL VOLTAGE dial, setpoint A is 30% and setpoint E is 80% of full voltage. There is a linear relationship from A to E setpoints.
Is the LH4N still available?
Issue:
LH4N availability
Product Line:
LH4N
Environment:
All models and all serial numbers
Cause:
Customer was looking for purchasing the LH4N112RT7.
Resolution:
No, the LH4N soft starter is obsolete. Please replace with the appropriate ATS01 or ATS22 soft starter. Consider application needs and features of currently-offered products.
Are Softstarters acceptable for use in a Fire Pump applications?
Issue:
Softstarters for use in a Fire Pump applications
Product line:
Altistart 22 48 ATS22 ATS48
Environment:
all
Cause:
Fire pump systems typically require the motors to run until they fail, without faulting the controller
Resolution:
No. The softstarters are not rated for Fire pump requirements and does not meet the requirements.
How can ATS01N2...LU, QN, RT be started without control wires?
Issue:
Start ATS01N2...LU, QN, RT without control wires.
Product Line:
Altistart 01 Soft Starters with "LU", "QN", or "RT" at the end of the part number
Environment:
All
Cause:
Need to start the Soft Starter with power up
Resolution:
Add a jumper between terminals LI+ and LI2. This provides a continuous RUN command. When power is supplied to the ATS01, it will immediately begin to start the motor. Removing power will result in a freewheel stop.
What is the replacement for the High HP ATS01N softstarters?
Issue:
Part number for the replacement of the ATS01N High HP Soft Starters.
Product line:
ATS01, Altistart 01, High HP
Environment:
All models
Cause:
The launch of the ATS22 in 2011 caused the High HP units to become redundant.
Resolution:
The ATS01 High HP units were replaced with the ATS22 units. These are functional replacements only. The ATS01 had no overload protection, an internal power supply and simple dial adjustments. The ATS22 will require external 120V or 230V power. There are no dials to adjust, but the unit will need to be programmed. See the ATS22 User Maual, document BBV51300 to review the wiring, dimensions and programming.
ATS01N230LY - 32A rated. Replaced by ATS22D32S6U
ATS01N244LY - 44A rated. Replaced by ATS22D47S6U
ATS01N272LY - 72A rated. Replaced by ATS22D75S6U
ATS01N285LY - 85A rated. Replaced by ATS22D88S6U
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