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UPS Network Management Card

UPS Network Management Card

UPS Network Management Card

Item Number: AP9631

Retail
$1,082.76
RRP (Inc. GST)

Product Dimensions

Width icon

Width12.1 cm

Height icon

Height3.8 cm

Depth icon

Depth11.4 cm

Datasheet

Barcode

Qty UoM EAN Colour
-
-
-

Specifications

Design

Warranty

2 years repair or replace

Physical

Circularity Profile

ENVEOLI1512011_V1

Environmental Disclosure

ENVPEP1512011_V1

Mercury free

Yes

EU RoHS Directive

Compliant

RoHS exemption information

Yes

Provided equipment

  • CD with software
  • temperature sensor
  • user manual
    • Depth

      11.4 cm

      Height

      3.8 cm

      Net weight

      0.09 kg

      Mounting mode

      not rack-mountable

      Width

      12.1 cm

      Standards

    • EN 55022 class A
    • EN 55024
    • FCC part 15 class A
    • ICES-003
      • Product certifications

      • AS/NZS 3548 (C-Tick) class A
      • GOST
      • VCCI class A
        • Ambient air temperature for operation

          0-45 °C

          Relative humidity

          0-95 %

          Ambient air temperature for storage

          -5-45 °C

          Others

          Halogen content performance

          Halogen free product

          Lead free

          Yes

          Lead time

          Usually in Stock

          Package 1 Height

          5.1 cm

          Package 1 Length

          15.9 cm

          Package 1 Weight

          0.34 kg

          Package 1 width

          23.5 cm

          WEEE

          The product must be disposed on European Union markets following specific waste collection and never end up in rubbish bins

          Additional specification

          UPS network management cards 2

          Power supply type

          self powered via SmartSlot

          Operating altitude

          0...10000 ft

          Storage altitude

          0-50000 ft

          Storage Relative Humidity

          0-95 %
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          Where can I get support for APC and MGE Products?

          For support on APC and MGE products please visit:  https://www.apc.com/support/

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          Why does PowerChute Network Shutdown not establish communications with Network Management Card when entering Radius user?

          Issue:
          PowerChute Network Shutdown will not establish communications with Network Management Card when Radius is enabled.

          Product Line/s:
          PowerChute Network Shutdown
          Network Management Cards (NMC) AP9617, AP9618, AP9619, AP9630, AP9631, AP9635CH, AP9635, AP9640, AP9641

          Environment:
          All support OS

          Cause:
          Radius authentication is not supported by PowerChute Network Shutdown

          Solution:
          For AP9630, AP9631, AP9635 that are running firmware 6.8 and above and all AP9640, AP9641 you should enter a PowerChute user that will only be used by PCNS and the NMC for communication. PCNS and the NMC will not utilize the Radius user. Go to Configuration - Shutdown and add the PowerChute user and authentication phrase. 
           


          For AP9630, AP9631, AP9635 running firmware  6.0 to 6.7.x PCNS and the NMC will not utilize the Radius user. Log into the NMC and verify the default apc user is enabled or create a new device or administrator user the PCNS and the NMC will use for communication. Then go to Configuration - Shutdown and select the PowerChute user from the User name dropdown menu. The PowerChute User Name dropdown menu is populated with local users that have Administrative or Device user privileges. 

           
          For AP9630, AP9631, AP9635 running firmware earlier than 6.0 and all AP9617, AP9618, AP9619 switch the Network Card from Radius to Local Authentication Only and the PowerChute user will be the NMC administrator.
           

          Which SmartSlot accessories are supported by the Galaxy 3500 (G3500) UPS?



          Issue

          Which SmartSlot accessories are supported by the Galaxy 3500 (G3500) UPS?


          Product Line
           
          • Data Center and Facility 3 Phase UPS
            • MGE Galaxy 3500 models

          Environment
           
          • All serial numbers
          • All firmware versions unless otherwise noted

          Cause

          The list below details what accessories are supported by the Galaxy 3500 UPS (G3500) and what measures must be taken to utilize them.


          Resolution


           
          • Network Management Card 2 - AP9630/30CH, AP9631/31CH


          The APC Network Management Card 2 SKUs AP9630/30CH and AP9631/31CH can be utilized with the G3500 UPS. The Network Management Card must be loaded with the sumx firmware application 5.0.3 or higher. The AP9631 ships with the G3500 UPS.

          The AP9810 Relay I/O dongle can also used with the AP9631 Network Management Card 2 to have dry contact functionality - (2) inputs, (1) output per AP9810 with a maximum of (2) AP9810 that can be attached.
           

          • Building Management Card (BMS) - AP9622


          The AP9622 BMS card is supported in the G3500 UPS. It can utilize some of the 3-phase Symmetra bit register/modbus map, which can be found on the AP9622 product page, but other registers may not report properly if you are not in a 3:3 configuration.

           

          • Dry Contact I/O SmartSlot Card - AP9610 or AP9613


          The AP9610 or AP9613 is supported in the G3500 UPS. For AP9610 (or AP9613 utilizing dip switch configurations only) you must use Configuration 2, as mentioned in knowledge base FA156152.  Alternatively, Configuration 4 and the onboard configuration utility can be utilized on the AP9613.

          Unfortunately, if you use the included APC accessory terminal screw board with the AP9610, the front panel/UPS door will not close correctly. In order to avoid this issue, there are a few options you can look into.

          1.) Purchase a right angle DB25 Male-Female interconnection

          2.) Utilize an APC AP9600 single slot SmartSlot expansion chassis and extend the cable to the AP9600 with a 940-1500 serial cable. This communication cable can be routed so that the chassis can sit on top of the UPS. If using an AP9600, the NMC AP9630 or AP9631 should be in the AP9600 expansion chassis and the AP9610 should be in the SmartSlot in the UPS frame. This is the proper installation order per knowledge base article ID FA156034. (Note: This required installation order also applies to AP9613.)

          3.) Use an AP9604 SmartSlot triple chassis which comes with a 10' cable. This communication cable can be routed so that the chassis can sit on top of the UPS. Also, if do not want to use the included accessory board, you can make your own cable, using the pinout in the AP9610 user's guide and avoid buying a right angle 25 pin extension cable.

          4.) If using both an NMC and AP9610 or AP9613, put both the put the AP9610 or AP9613 and the NMC2 in the AP9604 triple chassis, referencing the correct installation order mentioned in knowledge base article ID FA156034 to ensure proper function of both the NMC2 and AP9610 or AP9613.
           

          • SmartSlot Serial Interface Expander - AP9607, AP9607CB, AP9624


          The SmartSlot serial interface expander can be used with the G3500 to supply two dedicated simple signaling ports, such as for use with an AS/400 or an IBM iSeries, if required.

          The Interface Expander 2 (AP9624) is also supposed by the G3500 and was released in mid-2014 to replace AP9607 and AP9607CB.
           



           

          I am getting "lost communication with UPS" errors after installing an AP9630 or AP9631 NMC in my Smart UPS SMT or SMX series UPS


          Issue

          After installing an AP9630 or AP9631 into my SMT or SMX model Smart UPS, I am getting a "lost communication" error message or do not see any UPS information in the Management Card interface.


          Product Line
          • Smart UPS Single Phase with the following model prefixes:
            • SMT
            • SMX
           
          • UPS Network Management Card 2 (NMC2)
            • AP9630/AP9630CH, AP9631/AP9631CH
               
          Environment
           
          • AP9630/31 serial numbers from 2009
          • v5.0.0, v5.0.1 sumx application firmware on AP9630/31

          Cause


          When using an AP9630 or AP9631 UPS Network Management Card 2 with an SMT or SMX series of Smart UPS, you must use Network Management Card 2 sumx application v5.0.3 or higher. Attempting to use older firmware will result in a loss of communication with the Network Management Card as well as with the Serial and USB ports on the UPS. If this occurs while the UPS is on battery, it can result on an unexpected graceful shutdown (depending on how the software is configured).


          Resolution

          You can download the most recent AP9630/AP9631 firmware here.
           

          PowerChute Network Shutdown remaining runtime threshold does not trigger OS shutdown when communicating with SURTD when NMC 1 is installed.

          Issue:
          PowerChute Network Shutdown remaining runtime threshold does not trigger OS shutdown when communicating with SURTD when NMC 1 (AP9617, AP9618, AP9619) is installed. The OS remains running until the UPS reaches low battery and then the OS is commanded to power down due to low battery. 

          Product Line:
          PowerChute Network Shutdown

          Environment:
          All supported OS

          Cause:
          SURTD reports the remaining runtime to PowerChute in seconds when PowerChute is expecting to receive the time in minutes. 

          Solution:
          PowerChute expects the threshold to be entered in seconds so to compensate for the difference in time multiply time by 60.

          Shutdown Examples
          Shut OS down when UPS fails below 25 minutes = 1500 seconds x 60 = 90000 seconds 
          Shut OS down when UPS fails below 20 minutes = 1200 seconds x 60 = 72000 seconds
          Shut OS down when UPS fails below 15 minutes = 900 seconds x 60 = 54000 seconds
          Shut OS down when UPS fails below 10 minutes = 600 seconds x 60 = 36000 seconds

          Another option is to replace the NMC with AP9630 or AP9631. The AP9630 and AP9631 do not exhibit the issue. 

          Modbus support for SMT, SMC, SMTL, SCL Smart Connected UPS

          Issue:
          What Smart Connected UPS support Modbus communications. 

          Product Lines:
          SMT Smart Connected UPS
          SMC Smart Connected UPS
          SMTL Smart Connected UPS
          SCL Smart Connected UPS

          Environment:
          Smart Connect UPS connected to local network using the SmartConnect port. 

          Cause:
          Informational

          Solution:
          SMT  Smart Connected UPS with firmware 4.1 or above will communicate via Modbus over Serial and TCP
          SMTL Rack Mount Smart Connected UPS models 750 and 1000 will communicate via Modbus over Serial and TCP SMTL750RM2UC requires firmware 01.3 SMTL1000RM2UC requires firmware 01.5.
          SMTL Rack Mount Smart Connected UPS model 1500 will communicate via Modbus over Serial only. SMTL Smart Connected UPS model 1500 do not support Modbus over TCP.
          SMC Smart Connected UPS do not support Modbus communication. 
          SCL Smart Connected UPS support Modbus via USB. Models with an integrated Network Management Card (IE:SCL500RM1UNC) support Modbus over TCP

          NOTE: The SMT and SMTL Smart-UPS with a Network Management Card AP9630, AP9631, AP9635 with firmware 6.4.6 or above supports Modbus over TCP. Smart-UPS with AP9640 and AP9641 support Modbus over TCP.  



           
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