coupling trunking 100mm

Maxi Duct Fittings, Couplings - Grey, 100mm

Catalogue Number: 900/100C
coupling trunking 100mm
Colour: Grey
Colour: Per UOM Std.
  • Grey 1 PCE

Specifications

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Product brand
Clipsal
Material
PVC (polyvinyl chloride)
Length
100 mm
REACh free of SVHC
Yes
EU RoHS Directive
Pro-active compliance (Product out of EU RoHS legal scope)
Toxic heavy metal free
Yes
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
 Pro-active China RoHS declaration (out of China RoHS legal scope)

Documents & downloads

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  • Product Brochures

  • Technical Data Catalogues

  • Installation Instruction

  • Specifications

  • Certificates (MSDS)

Frequently Asked Questions

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Is the 900/75C sold individually or in pairs

 900/75C-WE sold individually

What is the code for a 2-gang conversion plate for PDL 500/600 series?

Part code is PDL 538

What is the maximum distance between two nodes in a Momentum Ibus or Interbus-S network?

The maximum distance between nodes are:
1. Shielded twisted pair is 400 Meters
2. LWL HCS fiber (200/230 um) is 300 Meters.
3. LWL Polymer fiber (980/1000 um) is 50 Meters.

Note: In a fiber network, the minimum distance between nodes are 1 meter.
There is no minimum distance between nodes on a twisted pair network.


Legacy KB System (APS) Data: RESL1843 V1.0, Originally authored by on , Last Edited by on
Related ranges: INTERBUS

What is the replacement mechanism for the surge protection in a 2025SF?

The replacement for the surge protection in a 2025SF is the 30SFM.

Some of the key features are:
  • Peak current (8/20µs) 6.5 kA
  • Maximum clamping voltage (8/20 µs, 100 A) 710 V
  • Energy absorption (10/1000 µS) 3 x 140J
  • Impulse response time <50 ns

For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30SFM



 

Is S383 an option with the Altivar 71 drives rated for 500/600 Vac?

Issue:
Is S383 an option with the Altivar 71 drives rated for 500/600 Vac?

Product Line:
Altivar 71 drives

Environment:
ATV71 ....Y
 
Cause:
Product Selection

Resolution
No, the S383 is not an option with the ATV71 ....Y versions.

Many customers use brake resister with ATV58. Can you tell me the DC voltage when the brake begin? And how large brake current(DC) can ATV58 sustain c...

Goals and Symptoms

Many customers use brake resister with ATV58. Can you tell me the DC voltage when the brake begin? And how large brake current(DC) can ATV58 sustain continuously?

Causes and Fixes

The braking transistor is started at:

800 V ( DC bus ) for 400/500V ATV58 range
395 V ( DC bus ) for 200/240V ATV58 range


Legacy KB System (APS) Data: RESL154896 V5.0, Originally authored by on , Last Edited by on
Related ranges: Altivar 58

Do the Altivar 600/900 series drives include lugs?

Issue:
Do the Altivar 600/900 series drives include lugs?

Product Line:
ATV600 and ATV900 series drives.

Environment:
All models, All serial numbers.

Cause:
Information unclear in current literature.

Resolution:
Lower horsepower ATV600 / ATV900 series drives have the terminal lugs built in to the housing of the drive.   For the larger horsepower (C11 and above) lugs are not included.  Bare terminals are available on the drive so that the customer can best choose the lugs to match the wiring they are using.
For Frame Size 6 only, there are recommended lugs that can be purchased separately. See this article for details. 

I'm wanting to use a 619MAC AT&T/Suttle clip module in the Modena/Strato series. Is there a Modena/Strato equivalent?

No, there is not a Modena/Strato equivalent however you can pair the 619MAC module with a Modena 600/500 Series Modular Range Adaptor, 800MA. This combination will allow you to use a 619MAC module in the Modena/Strato plates.

What colour is the PDL 537, Standard deep mounting block (fits all 600/500 Series), available in?

The PDL 537 is available in white (WH) and black (BK)

Code example: Black PDL 537 - PDL537BK

 

NetBotz Version 1 Appliances Service Alert - January 2004

Issue:

NetBotz Version 1 Appliances Service Alert - January 2004

Product Line:

NetBotz

Environment:

NetBotz version 1

Cause:

NetBotz has discovered a software defect that affects our Series 300/400 appliances. This defect, which originates within the licensed operating system used by these appliances, can cause the appliance to become unresponsive on boot up. Series 300/400 owners should NOT reboot their appliances until the fix for this defect has been applied.

Resolution:



Appliance Models Affected
This defect affects the following appliances:
  • WallBotz 300, 300B, 310, 310C, 400, 400C
  • RackBotz 303, 310, 310C, 400, 400C
Note: WallBotz 500 appliances are not affected by this defect.

Defect Description
This defect is a result of intermittent, incorrect date/time computations carried out by the operating system during the appliance boot process. If a 300/400 Series encounters one of these time/date error it could result in a “system initialization” error during startup, causing the operating system to “hang” and the appliance to become unresponsive.

Defect Resolution
BotzWare v1.3.8 ensures appliance stability by working around this licensed operating system defect. Note that unlike most BotzWare updates this update is not available on the NetBotz updates web facility. Instead, this BotzWare update must be downloaded to, and installed to the appliance from, your workstation.

To install the BotzWare v1.3.8 upgrade to you Series 300/400 appliance:
  1. Click here to download the BotzWare v.1.3.8 upgrade files.
  2. Once the download has completed, use a file compression/ decompression program (such as WinZip) to expand and save the upgrade image files to a temporary directory on your workstation.
  3. Start the Advanced View interface and then log into the 300/400 Series appliance you wish to upgrade.
  4. Start the Appliance Upgrade task.
  5. Click Browse Locally for Upgrade Images, use the file selection window to navigate to and select the BotzWare v1.3.8 upgrade image, and then click Upgrade to complete the upgrade procedure.
  6. Shut down the Advanced View interface. Then, restart the Advanced View and connect to the appliance you have just finished upgrading. You will receive a “Version Mismatch” error message, and will be prompted to upgrade the Advanced View interface. Click on Browse and use the file selection window to navigate to and select the netbotzclient.jar file that is located in the temporary upgrade images folder you created in Step 2.

Do APC Network Management Cards (and Network Management Card embedded devices - Rack PDU, etc) support 1000mbps Ethernet connections?


Issue

Do APC Network Management Cards (and Network Management Card embedded devices - Rack PDU, etc) support 1000mbps (AKA Gigabit) Ethernet connections? How about 10000mbps (10GBe connections)?



Product Line
 
  • Network Management Card 1 - AP9617, AP9618, AP9619
Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, Netbotz 200).
  • Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).


Environment
  • 1000mbps/10000mbps (1GB/10GBe) networking environments
  • All firmware versions
  • All serial numbers
     
Cause

Many users are upgrading their networking environments and looking to understand if APC Network Management Card devices support 1GB/10GB Ethernet connections.


Resolution

APC Network Management Card enabled devices support 10/100mbps Ethernet connections. Generally, 1GB Ethernet switches will support 100mbps (either by auto-negotation or configuration modification) but 10GB switches will not. Though, sometimes vendors offer special hardware modules that can provide 100mbps capability for 10GB Ethernet Switches.

It is suggested that users can check the documentation on their networking equipment to find out if the equipment is capable of 10mbps or more commonly 100mbps and how it can be accomplished. If it can, then APC Network Management Cards will operate normally in a 100mbps environment.

 

Configuring Concept I/O Scanning for ZBRN1 Receiver

After setting the IP address
Set the UNIT ID to 255
Read Ref Slave to 400001
Read Length to 4    (This will read 4 16 bit registers)
Read Ref Master to a location on the PLC ex. 400100

This will write to 400100, 400101, 400102 & 400103

ION6200 KWh Pulsing Accuracy

Issue
Using the ION6200 digital out pulses to verify energy readings can sometimes be found to not be accurate.

Product Line
ION6200

Environment
Pulsing

Resolution
Internally, the meter uses a task that operates once a second in order to calculate energy. Thus, once per second the meter looks at the accumulation of energy in the previous second and determines how many pulses are needed for the next second.

What happens if the number of pulses is not a whole number such as 1.2 or .95?
This is where the problem arises. In any one second period we can only pulse an integer number of times. In both cases the meter will wait for the following one second to check. Over a long period of time the ION6200 pulsing will be accurate, but if you look at it for a small number of seconds, it will appear to have lots of errors.

Some basic examples that show the error due to the one second timing are (assuming constant energy of one pulse per second):

  1. 1 second => 50% maximum error
  2. 5 seconds => 20% max error
  3. 10 seconds => 10% max error
  4. 100 seconds => 1% max error

Thus, obviously the more time the better accuracy. However, even more important than the amount of time is the number of expected pulses. For example, if 1 pulse every 100 seconds is expected and the accuracy of our meter is checked after 200 seconds, there could be up to 50% error. It is suggested that the accuracy be check after a period of time that allows for a large number of expected pulses (100/1000 pulses should be enough).

NOTE: This also explains why a constant energy source can have variable time between pulses.

What parts do I need to make a vertical version of the Modena Telephone Outlet on PG 28 of the PDL Pocket Book?

1x 800GV - Vertical Grid Plate
1x 800PSVWH (or another colour) - Vertical Plastic Surround
2x 860BM - Blank half module
1x 800MA - 600/500 Series Adaptor
1x 617M2 - Telephone Module
*The telephone module that is inserted into the adaptor will sit in between the two blank half modules in the plate. This layout is the most visually appealing.
 

Supported PCMCIA Modem Cards for WallBotz 500

Issue:

Supported PCMCIA Modem Cards for WallBotz 500

Product Line:

NetBotz

Environment:

NetBotz 500

Cause:

Supported Accessories

Resolution:

The part number (from Intel) for the only 500-supported modem pc card is CM-56G:
https://www.intel.com/network/connectivity/emea/eng/products/xircm56g.htm


There are some combo cards (10/100 Ethernet + modem) with similar names (i.e. Xircom CreditCard xxxxxxx), and they are NOT supported by WallBotz500.

What is the Maximum Real Energy (kWh) Accumulation Value Possible on an Enercept or Energy Meter?

Although, the real energy consumption is stored as a 32-bit floating point value and is held across two registers, the max kWh value is not equal to 4,294,967,296 kWh (which is 2^32). Instead, the maximum real energy accumulation is dependent upon the model of enercept or energy meter. See the table below.
CT Size kWh/Count Max 32-bit Accumulator Max kWh
100 0.0078 4,294,967,296 33,554,432
200 0.15625 4,294,967,296 67,108,864
300/400 0.03125 4,294,967,296 134,217,728
800 0.0625 4,294,967,296 268,435,456
1600 0.125 4,294,967,296 536,870,912
2400 0.25 4,294,967,296 1,073,741,824


Legacy KB System (APS) Data: RESL199011 V1.0, Originally authored by AnVa on 05/28/2009, Last Edited by AnVa on 05/28/2009
Related ranges: PowerLogic Energy Meter, Enercept

Can an analog input be used for the PID reference with the Altivar Process drive?

Issue:
Can an analog input be used for the PID reference with the Altivar Process drive?

Product Line:
ATV 600/900 series

Environment:
All models, All serial numbers

Cause:
Customer has an application with a dynamic setpoint and needs to use 4-20ma input for the PID reference.

Resolution:
Yes, If parameter PII (Internal PID Reference) is set to NO, the drive will use the Reference 1 channel as the PID reference.  Reference 1 channel can be configured for any analog input.

Series 700/200 Power Meters (PM7/PM2) VS. PM800 (PM8) CT wiring for system type 30 w/ 2CTs

Background Information
Some customers that are familiar with CT wiring for the PM800 do not know there is a wiring difference for the PM200/PM700 for Three-Phase 3-wire Power Systems when using 2 CTs.


Resolution

For 3-wire, three-phase systems with 2 CTs, connect terminal S2 = X2 of CT1 to the I2+ terminal of the PM200/PM700 instead of the I1- (on the PM800). The PM200/700s firmware use the inverse of the residual current that goes into the I1-, I2- and I3- to know the actual value of current for the third phase. This is not a calculation. It is rather an actual value. By using N-1 CTs in power systems, you can know the actual current value of N phases.




Left: PM200/700 CT Wiring Right: PM800 CT Wiring


Legacy KB System (APS) Data: RESL201198 V2.0, Originally authored by MaTh on 01/29/2010, Last Edited by MaTh on 01/29/2010
Related ranges: PM800 series, PM700 series, PM200 series

What are the part numbers for the motor power and encoder connector for Lexium 28 drives?

Customers may wish to build their own cables for use with Lexium 28 and BCH2 motors.

The connector sets are available using the following part numbers.

Motor power connectors:

Motors with flying leads
BCH2*B/*D/*F motors (flange size: 40/60/80 mm) with free leads connection, without brake uses - VW3M5D1A type connector   (sold in lots of 3)

BCH2*B/*D/*F motors (flange size: 40/60/80 mm) with free leads connection, with brake uses - VW3M5D1F type connector.   (sold in lots of 3)

Motors with military type connector
BCH2*H/*M motors (flange size: 100/130 mm) with or without brake uses - VW3M5D2A    (sold in lots of 3)

BCH2*R motors (flange size:180mm) with or without brake uses - VW3M5D2B     (sold in lots of 3)


Motor Encoder connectors:
For BCH2*B/*D/*F motors (flange: 40/60/80 mm) with free leads connection uses - VW3M8D1A    (sold in lots of 3)

For BCH2*H/*M/*R motors (flange: 100/130/180 mm) with MIL connector uses - VW3M8D2A     (sold in lots of 1)



rev 7-19-18



 

Unable to find Com'X IP address using Wireshark

Issue
Packets captured via Wireshark do not contain the Com'X IP address

Product Line
Com'X 200, Com'X 510

Environment
Wireshark, Com'X gateways

Cause
The Com'X does not transmit its IP address using ARP protocol upon power cycle like the EGX 100/300 gateways.

Resolution
If you are using Windows 7 or Windows Vista, the device should appear as a Network Device.
  • Disconnect your computer from all networks (all wired and/or wireless networks)
  • Connect an Ethernet cable between your PC (configured as  DHCP client) and the Ethernet 2 port on the Com'X
  • Open Windows Explorer and click on Network, the Com'X appears in the list of devices
  • Double-click the Com'X, the login page automatically opens in your browser
  • Type the user name (admin by default) and password (admin by default)
  • Then click OK
  •  The IP can be found under Settings > General Settings > Network Settings 


Note: If accessing the meter for the first time, the factory set IP for both Ethernet ports is 10.25.1.1.

How many expansion slots can be installled on the Altivar Process Drives?

Issue:
How many expansion slots are available with the Altivar Process Drives?

Product Line:
Altivar Process Drives

Environment:
All serial numbers for Altivar Process Drives

Cause:
N/A

Resolution
The Altivar 600/900 Process has 2 expansion slots:
  • Slot A (Right)
    • Legacy communication options
    • Advance Ethernet (only for ATV600)
    • IO Extension Module (VW3A3203)
    • IO Relays (VW3A3204)
  • Slot B (Left)
    • IO Extension Module (VW3A3203)
    • IO Relays (VW3A3204)
    • Encoder Module (only for ATV900)
  • Slot C (Top) - (VW3A3800 - Only for ATV900) 
    • IO Extension Module (VW3A3203)
    • IO Relays (VW3A3204)
    • Safety option “basic” (VW3A3801)
    • Safety option “premium” (VW3A3802)

Control electronic size does not change (even with 2 expansion cards used).
It is not possible to use the same expansion card twice and maximum one communication card is allowed.

Video: How to find Com'x IP address ?

Issue
Packets captured via Wireshark do not contain the Com'X IP address

Product Line
Com'X 200, Com'X 510

Environment
Wireshark, Com'X gateways

Cause
The Com'X does not transmit its IP address using ARP protocol upon power cycle like the EGX 100/300 gateways.

Resolution
If you are using Windows 7 or Windows Vista, the device should appear as a Network Device.
  • Disconnect your computer from all networks (all wired and/or wireless networks).
  • Connect an Ethernet cable between your PC (configured as  DHCP client) and the Ethernet 2 port on the Com'X.
  • Open Windows Explorer and click on Network, the Com'X appears in the list of devices.
  • Double-click the Com'X, the login page automatically opens in your browser.
  • Type the user name (admin by default) and password (admin by default).
  • Then click OK.
  •  The IP can be found under Settings > General Settings > Network Settings.
Note: If accessing the meter for the first time, the factory set IP for both Ethernet ports is 10.25.1.1.

Details steps are shown in the below video.


 

Video: How to find Com'x IP in case you fail to find it using Wireshark ?

Issue
Packets captured via Wireshark do not contain the Com'X IP address

Product Line
Com'X 200, Com'X 510

Environment
Wireshark, Com'X gateways

Cause
The Com'X does not transmit its IP address using ARP protocol upon power cycle like the EGX 100/300 gateways.

Resolution
If you are using Windows 7 or Windows Vista, the device should appear as a Network Device.
  • Disconnect your computer from all networks (all wired and/or wireless networks)
  • Connect an Ethernet cable between your PC (configured as  DHCP client) and the Ethernet 2 port on the Com'X
  • Open Windows Explorer and click on Network, the Com'X appears in the list of devices
  • Double-click the Com'X, the login page automatically opens in your browser
  • Type the user name (admin by default) and password (admin by default)
  • Then click OK
  •  The IP can be found under Settings > General Settings > Network Settings 


Note: If accessing the meter for the first time, the factory set IP for both Ethernet ports is 10.25.1.1.

Details steps are shown in the below video


 

How to monitor and replace the On Board battery of the Scadapack 300/500 E series devices?


To Monitor On Board Battery Status:
1. Use E-series configurator software.
2. Under General folder> Select Controller Status and monitor RAM Battery.

3. Or monitor Binary System Status point address 50207.

To replace the On board lithium battery in the Scadapack 300 series devices:
1.Back-up RTU configuration information, user-created applications, logs and other data to an external drive so it can be reloaded when the procedure is complete.
2.Remove power from the RTU.
3.Put on an anti-static wrist strap and verify that it is connected to ground.
4.Remove the RTU cover.
5.Keeping your cutting tool away from the circuit board, carefully cut the tie wrap on the side of the battery that is closest to the top edge of the board.
The figure below indicates where to cut the tie wrap.

6.Gently remove the battery from its socket.
7.Insert the new Tadiran TL-5186 3.6 V lithium battery. The tie wrap is intended to keep the battery in place during shipping and does not need to be replaced.
8.Reattach the RTU cover.
9.Apply power to the RTU and start it in Cold Boot mode by holding the LED POWER button down for 20 seconds until the Status LED begins blinking on and off.
10.In SCADAPack E Configurator, use the Transfer > Set RTU time to reset the time on the RTU.
11.Reload the RTU configuration and user-created applications from back-up.

To replace the On board lithium battery in the Scadapack 500 series devices:
1.Back-up configuration information, user-created applications, logs and other data to an external drive.
2.Remove power from the rPAC.
3.Put on an anti-static wrist strap and verify that it is connected to ground.
4.Remove the rPAC cover.
5.Keeping your cutting tool away from the circuit board, carefully cut the tie wrap on the side of the battery that is closest to the top edge of the board.
The figure below indicates where to cut the tie wrap.

6.Gently remove the battery from its socket.
7.Insert the new Tadiran TL-5186 3.6 V lithium battery. The tie wrap is intended to keep the battery in place during shipping and does not need to be replaced.
8.Reattach the rPAC cover.
9.Apply power to the rPAC and start it in Cold Boot mode by holding the Select button down for 20 seconds until the Status LED begins blinking on and off.
10.In SCADAPack E Configurator, use the Transfer > Set RTU time to reset the time on the rPAC.
11.Reload the rPAC configuration and user-created applications from back-up.

APC UPS Network Management Card (NMC) Compatibility Chart

 

Issue

Which model of UPS Network Management Card is supported in my UPS?


Product Line
 
  • UPS Web/SNMP Card - AP9606

     
  • UPS Network Management Card 1 - AP9617, AP9618, AP9619
     
  • UPS Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH
     

Environment
  • All firmware versions (unless otherwise specified)
  • All serial numbers

Cause

This compatibility chart has been created for reference.


Resolution

Please refer to the table below.

Note: Some of these management cards are older and discontinued. This means while there may be some compatibility between current UPS models and discontinued management cards, support for new device features or management card features and bug fixes will only be available with the current generation of Network Management Card for your device. Current generation Network Management Cards purchased on their own will ship with the SUMX application file, for use with the SmartUPS family. Firmware files for use in other UPS systems can be found here: https://www.apc.com/us/en/tools/download/
 
Network Management Card Model(s) UPS Model Note(s)
  • AP9617, AP9618, AP9619
  • Single and Three Phase Smart-UPS with the following model prefixes:
    • SU
    • SUA
    • SUM
    • SURT
    • SURTA
    • SURTD
    • SUVT*
  • Matrix UPS with UPS firmware versions Y or Z
    • MX3000
    • MX5000
  • Single phase Symmetra models:
    • Symmetra Power Array
    • Symmetra RM 6K/12K
    • Symmetra LX
  • Three phase Symmetra models:
    • 20kW Symmetra PX All-In-One
    • 40kW Symmetra PX
    • 80kW Symmetra PX
    • 100kW Symmetra PX2**
    • 160kW Symmetra PX2**
  • Silcon
  • *Note: SUVT model UPSs with v7.X.X firmware should use NMC2 to take advantage of all UPS firmware enhancements.
 
  • **Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
  • AP9630/30CH, AP9631/31CH
  • Single and Three Phase Smart-UPS with the following model prefixes:
    • SU
    • SUA
    • SUM
    • SURT
    • SURTA
    • SURTD
    • SUVT & MGE Galaxy 3500
    • SMT
    • SMX
    • SRT
  • Matrix UPS with UPS firmware versions Y or Z
    • MX3000
    • MX5000
  • Single phase Symmetra models:
    • Symmetra Power Array
    • Symmetra RM
    • Symmetra LX
  • Three phase Symmetra models:
    • 48kW Symmetra PX2 All-In-One*
    • 20kW Symmetra PX
    • 40kW Symmetra PX
    • 80kW Symmetra PX
    • 100kW Symmetra PX2*
    • 160kW Symmetra PX2*
  • SMX/SMT require sumx APP v5.0.3 or higher.
 
  • SRT models require sumx APP v6.0.7, or v6.2.0 or higher
 
  • *Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
  • AP9630/30CH, AP9631/31CH, AP9635/35CH
  • Three Phase Galaxy UPS units
    • ​Galaxy 300/7000*
    • Galaxy VM
  • *Ships with AP9630 pre-installed in units manufactured post 2012. Older G7000 models require a special upgrade kit pre-2012 manufacture date.
  • AP9635/35CH
  • 3 Phase UPS models including:
    • Symmetra PX 250/500
    • SUVT/G500*
    • Symmetra PX 20/40/80
    • Symmetra PX2 48kW All-in-One*
    • Symmetra PX2 100/160 kW*
  • Single Phase UPS models including:
    • SmartUPS*
    • Symmetra*
  • *With AOS 6.4+ only, modem features only supported on MGE Galaxy units
  • G5K9635CH
  • MGE Galaxy 5000
  • Kit includes all necessary parts to install an AP9635 for all G5000 UPS serial numbers and firmwares.
  • G9K9635CH
  • MGE Galaxy 9000
  • Kit includes all necessary parts to install an AP9635 for all G9000 UPS serial numbers and firmwares.
  • AP9606
  • Older UPS models including:
    • Smart-UPS with the following model prefix:
      • SU
      • SUA
    • Symmetra Power Array
    • Symmetra RM 6K/12K
    • Matrix UPS with UPS firmwares Y or Z
      • MX3000
      • MX5000
    • 40kW Symmetra PX
    • 80kW Symmetra PX
  • Silcon
 
  • 0J-0N-9581GVM
  • Galaxy VM
  • Spare part for Galaxy VM Display/Embedded Network Management Card inside
  • 0G-9354
  • W0G-9354 (spare part)
  • 0G-9354A
  • 0J-0G-9354A (spare part)
  • Three phase Symmetra (PX2) models:
    • 48kW Symmetra PX All-In-One
    • 100kW Symmetra PX
    • 160kW Symmetra PX
  • UPS brain with embedded Network Management Card.
  • "A" SKU's are built on NMC2 architecture


Note: Certain features are limited by application. 

Matrix-UPS frequently asked questions regarding installation, operation, and standards


Issue

Where can I find the answers to commonly asked questions about the Matrix UPS?


Product Line

Matrix UPS


Environment

All serial ranges


Cause

Some common questions may arise during the installation or use of a Matrix UPS.


Resolution

This document provides the answers to commonly asked questions regarding installation of the APC Matrix UPS.

Installation Hints

1. Matrix-UPS should be set up on a solid level surface if possible. Padding on floor will help dampen system noise.
2. User needs to know input voltage to Matrix-UPS. If 240VAC input, Matrix-UPS Input Select Tap Wire must be moved.
3. Set Matrix-UPS EU (Electronics Unit, the top half of the unit) in place on top of Matrix-UPS IU (Isolation Unit, the bottom half of the unit) and tighten rear knob.
4. Add SmartCell battery packs to system, either on top of Matrix-UPS or by its side.
5. Hook Anderson connector from SmartCell battery pack to EU slot, then add SmartCell communications cable.
Note: Battery communication cable must go from EU's "batt com" input to the "output" marking of first SmartCell.  Follow this pattern for additional SmartCell battery packs.
6. Once all pieces are connected, turn main circuit breaker located on the rear of Matrix-UPS IU to "ON" position.
7. Front LCD display should read On-line with a % load. If LCD display does not illuminate, press all three buttons found directly underneath the display simultaneously.
8. User can then scroll through menu option of the LCD display to check current Matrix-UPS settings.
9. Change the sensitivity setting to LOW (default is AUTO). This LOW setting is preferred.
10. Go to menu "UPS Tests" and perform a battery test.

Matrix-UPS Noises

The Matrix-UPS will make certain noises which are normal to its operation and are acceptable. If the noise is not typical there will probably be other circumstances or errors along with the sound. Below are some of the acceptable sounds and their causes.

1. Loud Hum - This sound will be heard anytime the transformer is energizing (usually on startup) and is normal. The physical size of the transformer and the initial current surge into it causes this sound.
2. Beeping - The Matrix-UPS will make different beeps depending on the UPS condition or fault.
Line Failure - four beeps about every five seconds
Bypass - one beep every four seconds
Bypass with no battery communication - five beeps
Line failure with no battery communication - Continuous beeping
Failed self test - Chirping
3. Clicking/Fineline Output Regulation
This sound will be heard anytime the Matrix-UPS is adjusting taps for voltage regulation, the Matrix-UPS will maintain +/- 5 % on the output voltage. For the Matrix-UPS to switch taps, it will first go to battery and then the relays will adjust to the input line. To adjust for multiple switching, you can go to the menu, "UPS Setup", on the front LCD display of the Matrix-UPS Electronics Unit (EU, the top half of the unit) and change the setting from "Auto" to either "Low" or "Medium".

a ) The Matrix-UPS features a tap changing regulator at the input with 6 taps.
b ) Through proper selection of the input tap, the output voltage is maintained to within a narrow band; typically 5% of rated input voltage.
c ) Intelligent tap changer adapts to varying line conditions from the front LCD display "UPS Setup" menu.
d ) If any fault in the tap changer is detected the unit switches itself into bypass and displays "main relay fault" on the front LCD display.


Matrix-UPS Certifications, Listings and Safety Agency Approvals

UL listed, File # E95463: category YEDU - UPS Equipment, per UL 1778
CSA certified, File # LR63938: class 5311 05 - Power Supplies (Stand Alone), per standards C22.2 No 0, C22.2 No 0.4, C22.2 No 66, C22.2 No 107.1
TUV certified: per standards EN 60 950 and VDE 0558 (IEC 146-4)
Novell Labs approved: NetWare compatible
FCC verified: per FCC Rules Part 15, Class A Computing Devices
EC verified: per EN50082-1, EN50091-1, EN55022 Class A
VCCI Class 1: ITE
Note: The Matrix-UPS is not UL1449 approved

EMI / RFI

The Matrix-UPS and SmartCell system were tested to withstand radiated electromagnetic (EM) fields per the test methods of IEC standard 801.3. The UPS withstands EM fields of 10 V/m over a frequency range of 10 kHZ to 150 kHZ, and 80% at 1 kHZ at 10 V/m over a frequency of 150 kHZ to 1 GHZ for both vertical and horizontal polarization. The Matrix-UPS meets the FCC Part 15 Class A computing device and CISPR 22 (EN 55022) Class A radiated emissions limits.


Matrix-UPS Thermal Dissipation

Matrix-UPS 3000 Matrix-UPS 5000
On-Line 540 BTU/hr On-Line 900 BTU/hr
On-Line/Charging 900BTU/hr On-Line/Charging 1260 BTU/hr
On-Battery 2000 BTU/hr On-Battery 3700 BTU/hr


Matrix-UPS Overload Rating
When the Matrix-UPS is on-line and overloaded, the input circuit breaker clearing times below can be expected.

Overload Min. Time Max. Time
200% 10 sec. 100 sec.
500% 1 sec. 10 sec.
1000% 6 msec. 2 sec.
1200% 5 msec. 1 sec.


If the overload continues for this amount of time the breaker will trip forcing the Matrix-UPS to battery. When the Matrix-UPS is on battery the inverter senses the overload and if it exceeds 100% of the UPS rated load, the UPS will shutdown within 4 seconds.

Matrix-UPS Input Voltage
The Matrix-UPS 3000 and 5000 models are wired from the factory for 208 VAC input. This can be verified a couple of ways once the unit is installed.
1 ) Go to the front display of the Matrix-UPS and scroll through to the menu "UPS Status" to check the input line voltage, in some cases this value may be varying and not exactly at either 208 or 240 VAC.
2 ) From the diagnostics menu you can view the UPS FW REV, this screen will show the internal micro revision of the Matrix-UPS which will be followed by either a letter "I" or a letter "M". If the select tap is wired default 208 VAC the letter "M" will be displayed, and the input voltage should be 208 VAC. If the letter "I" is displayed, the unit should be wired 240 VAC and the Input Voltage Select tap wire has been moved for that setting.
3 ) If the user inputs 240 VAC but did not move the Input Voltage Select wire, the letter "M" will show under UPS FW REV. The Matrix-UPS will show a fault or stay on battery.

If the UPS Control menu selections are TURN UPS OFF and COLD START UPS, check the input voltage and circuit breaker. The UPS is not seeing any input voltage.

Matrix-UPS De rating

The Matrix-UPS 5 kVA is rated to work with a 30 Amp electrical service. Due to National Electrical Code (NEC) and Underwriters Laboratory (UL) restrictions, the maximum current drawn from such a service should not exceed 80% of the rated service, at nominal voltage. This limits the maximum current that the UPS can draw from a 30 Amp utility outlet to 24 Amps.

With 240 VAC input, the unit is allowed to draw up to 5760 VA, so it can support a 5 kVA load even after allowing for small losses inside the unit. With 208 VAC input however, the unit can only draw a maximum of 4992 VA, and after accounting for the losses (< 7%), the UPS can only supply 4700 VA to the load in order to stay within the 24 Amps limit from the utility outlet.


Matrix-UPS Transfer Time

1 ) Matrix-UPS transfer times to and from bypass:
The transfer times to the bypass mode of operation differs depending upon how the Matrix-UPS is commanded to go to bypass. The transfer time out of bypass is always the same regardless of how it is done.

  • To Bypass - Commanded via the front panel display or
    software, 1 ms typical
    - Rear panel bypass switch, 4 ms typical
    - Loosening the Electronics unit separating screw - 4 ms typical, 10 ms max.
  • From Bypass - Via front display or rear panel switch - 0 ms
    typical

Note that all types of UPSs exhibit a transfer time in going to bypass. Most on-line UPSs with bypass exhibit up to 8 ms of transfer time. It should be noted that this specification is usually unstated by the manufacturer.


2 ) How does the Matrix-UPS achieve a zero transfer time:
The Matrix-UPS provides no-break, zero transfer backup power for protected computer loads. This performance is achieved by a combination of the following elements:

  • Filter Isolates power failure from the load: The filtering
    elements in the Matrix-UPS, including the isolation transformer serve to isolate power faults from the protected load. Therefore, even if the input AC instantly falls to zero voltage, the output voltage is not affected for awhile due to filtering action.
  • High speed power fault detection: Power faults are detected by a high speed microprocessor in less than 200 microseconds. As soon as a fault is detected the power flow of the inverter is reversed so that it supplies the load from the battery, which happens in about 50 microseconds. During this brief time, the filter has isolated the load from any disturbance, giving the detector time to operate.
  • Input fault disconnection: A high speed switch made up of solid state devices and a rugged electrodynamics (relay) components quickly disconnects the input power when the inverter begins to supply battery power to the load. This is necessary so that the UPS does not feed any power back into the downed utility line, and prevents the utility line from loading the inverter if the utility line is a low impedance state.
     Inverter is already on-line: The power inverter converts battery power to AC is already connected to the output at all times due to the line interactive topology. This inverter is already operating before the power failure, but is controlled at that time so that power is flowing into the battery (battery charging). This means that no transfer or other switches are necessary to connect the inverter to the load when the power fails.

The line interactive design of the Matrix-UPS does have power fault and corrections systems that take time to operate, but these brief delay times do not create a transfer time because the inverter is already on line and ready and the isolation filter in the UPS delays the power problem from reaching the output long enough to allow the inverter to reverse power flow and disconnect the input fault.

Matrix-UPS vs. Ferro resonant UPS

The Ferro resonant UPS (or FerrUPS) is not only limited in its manageability but also very inflexible when changing platforms. Matrix-UPS supports multiple loads in parallel. When multiple loads are powered on at different times, the FerrUPS risks dropping the load, while the Matrix-UPS will maintain stability. Efficiency with FerrUPS: At full load, the FerrUPS runs at 80% efficiency, compared to the 93% efficiency at full load for the Matrix-UPS. Fully loading a FerrUPS is dangerous due to the fact that Ferro resonant UPSs cannot handle a high inrush current. The FerrUPS must be de rated up to 50% to account for inrush current. As the load is reduced, the FerrUPS efficiency drops much faster than the Matrix-UPS. At 60% load, a Ferro resonant based UPS can have an efficiency as low as 65 to 70%, compared to a 90% efficiency at 60% load for the Matrix-UPS.

Compared to the isolation transformer, ferroresonant transformers are heavy, emit much heat, noisy, and large in size. Also, the ferro's tank circuit must see a constant flow of 60 Hz power, plus or minus a fraction of a Hertz. Since this is a tuned circuit at 60 Hz, minor variations in source power frequency may cause the transformer's magnetic field to collapse. This is very important when on-site generation of power is used like a generator.


Matrix-UPS Efficiency

Matrix-UPS 3000 Matrix-UPS 5000
25% load > 84% 25% load > 82%
50% load > 90% 50% load > 89%
75% load > 91% 75% load > 91%
100% load > 92% 100% load > 93%


Matrix-UPS - "W" & "J" Options

Japanese Model
The Japanese Matrix-UPS requires an input voltage of either 200 VAC or 208 VAC. The output voltage can either be 100/200 VAC or 120/208/240 VAC as selected by the VSS (Voltage Selection Switch). This switch is located on top rear of the Matrix-UPS "J" IU and can be adjusted by using a flat blade screwdriver. The output receptacles on the Matrix-UPS "J" IU are similar to that of the domestic Matrix-UPS, with the addition of an L11-30R twist-lock receptacle which provides voltages of 200 VAC or 208 VAC as selected by the VSS. The unit is almost identical to the domestic Matrix-UPS and the differences are in the IU.

Worldwide Model
The Matrix-UPS "W" (worldwide) has the ability to operate on a frequency of either 50 or 60HZ. The unit is almost identical to the domestic Matrix and the differences are in the IU. All EU's are interchangeable and can be used across the Matrix-UPS product line.

Note: the MX5000J-EU can be used on a MX5000 worldwide or MX5000 domestic.

Options
The Matrix-UPS "W" (worldwide) has the ability to output 120 VAC by changing it's standard configuration. This is accomplished by either replacing the standard PDU with a domestic PDU plate ( X option-94 ) or by using the Matrix-UPS hardwire kit.


APC Part Number Description
MXA001 MX5000 Hardwire Plate
MXA002 MX3000 Hardwire Plate
MXA005 Meridian Alarm Cable Kit
MXA006 Matrix casters
MXA007 Matrix Rack Shelf
MXA008 SmartCell Extender Cables
MXA101 PDU - 10 5-15R, 1 L14-30R
MXA102 PDU - 4 L6-20R
MXA103 PDU - 8 5 - 20R
MXA104 PDU - 4 L6-30R
MXA105 PDU - 4 L5 - 30R
MXA106 PDU - 4 L5 - 20R
MXA107 PDU - 4 L6-15R, 4 6-15R, 1 L6-30R
MXA108 PDU - 6 L5-15R, 2 L14-30R


Harmonics
Computers are non-linear loads that cause harmonics to flow in the power lines. Harmonics are currents that are multiples of the fundamental line frequency (50 or 60 HZ). The reason harmonics are a problem is due to two factors:
  • Harmonics overload the neutral wiring in buildings and create a potential
    fire hazard.
  • Harmonics overload building power transformers and cause them to wear out.


Matrix-UPS helps reduce harmonics problems in the following ways:
  • Matrix-UPS eliminates neutral currents: The Matrix-UPS does not use or need a neutral connection on its input. Matrix-UPS gets its input power from two single phase hot lines and a ground. The Matrix-UPS creates its own neutral and therefore all computers plugged into a Matrix-UPS do not contribute to the neutral current heating problem in anyway.
  • Matrix-UPS reduces harmonics current in the hot wires: The Matrix-UPS reduces these currents in two ways. Matrix-UPS improves power factor and attenuates harmonic currents by about 20%. This reduces harmonic heating effects by about 36%.


Galvanic Isolation

Galvanic Isolation means that the output power circuit is electrically and physically isolated from the input power circuit. Electrical isolation is accomplished using an isolation transformer. Physical isolation means that the output power wiring does not touch or connect to the input wiring. All personal computers already have galvanic isolation between the input power and the computer logic built. This is a requirement of international safety agencies in order to prevent shock hazard. Many people mistakenly believe that galvanic isolation corrects noise on ground wiring. This is not correct. In fact, all galvanic isolation transformers only isolate the power wires, but pass the ground wire straight through. The actual affect of installing an isolation transformer is that common mode noise fed to the computer is greatly reduced.


Matrix-UPS and Batteries:
The Matrix-UPS has the ability to tell you many things about a user's site and often can provide the information needed to diagnose a problem right from it's own LCD display. Always ask questions that will characterize the situation even if at first they seem to have nothing to do with the reported problem. Compiling enough information around a problem will often help paint a picture of what is wrong when you cannot see it another way. Use the following suggestions when ever trying to diagnose a problem. This information can be read directly from the Matrix-UPS front LCD panel display.

1 ) Line Voltage
2 ) Output Voltage
3 ) % Load
4 ) Battery Voltage
5 ) Last Reason for Transfer
6 ) Battery Capacity
7 ) Number of Batteries
8 ) Number of Bad Batteries
9 ) Internal Temperature
10 ) Bypass Enable/Disable
11 ) UPS FW Rev

The items in the above list may seem obvious but they play an important role in the diagnosis of the problem. From this data the next level of diagnosis can be performed such as checking to see if the transformer taps of the Matrix-UPS are changing or if the batteries are being charged. Using the information should help to quickly isolate which of the modules are having the problem.