Communications are established with the Modbus meter
Values in ION Setup menus display either 65535 or 0
A Modbus device is connected to ION Setup through an EtherGate gateway connection. Communications are established, but the meter menus are only displaying "65535" or "0" values, which correspond to an empty Modbus register.
Serial settings of gateway are set to EtherGate protocol
Ethergate ION meters
ION Setup v3.0
IP Port of EtherGate gateway set to 502
The IP port for the gateway is incorrectly set to 502. An Ethergate connection communicates through IP ports 780X, where X corresponds to the appropriate com port of the gateway.
Port changed to 7802, which corresponds to the EtherGate over Com 2
Set the IP Port of the gateway to 780X, where X is the EtherGate com port.
ION Setup menu displays meaningful values