Frequently Asked Questions
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What is the DC rating for a PDL 692
PDL 692 is not DC rated
Is the 692C available in black?
No - PDL692CWH only
or the metal plate options:
PDL692MSS - Stainless Steel
PDL692MBBZ - Brushed Bronze
PDL692MPB - Polished Brass
Is there a white cover plate available for the PDL vertical double socket outlet with extra switch - 692X?
The PDL 692XC is the cover plate to suit.
Can you put a 642MUSB USB mech into a double socket plate, eg 695X ?
Yes as of December 2015 the 642MUSB mech can be installed into the extra mech position of the 692X or 695X
This is also available as complete units:
PDL695USBWH
PDL692USBWH
Does the PDL 600 Series have cover plates in Ivory color ?
No, They are not available in Ivory colour.
Symmetra LX shows site wiring fault and/or has clicking power modules
Issue
Symmetra LX runs on battery and may exhibit audible clicking from the power modules. Erroneous messages regarding output voltage may also occur. If the SYMIM5 firmware is rev 512 or above, the UPS may show "Site Wiring Fault."
Product Line
Symmetra LX
Environment
All serial ranges
Cause
A neutral wire is needed in order for the Symmetra LX to operate online correctly. A missing neutral or a neutral that is not properly bonded to ground at the upstream panel or transformer can cause the UPS to exhibit the symptoms above.
Resolution
If these symptoms are present, an input wiring check should be completed to ensure a neutral is being fed to the UPS and is connected to the correct terminal. The neutral must be properly bonded to ground. Without one, the Symmetra LX will not operate properly.
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