C-Bus Wiser Automation Controller, RS232/485, Ethernet, Din Mount, 24V DC

C-Bus Wiser Automation Controller, RS232/485, Ethernet, Din Mount, 24V DC

C-Bus Wiser Automation Controller, RS232/485, Ethernet, Din Mount, 24V DC

Item Number: 5500SHAC

RRP (Inc. GST)

Product Dimensions

Width icon

Width93 mm

Height icon

Height108 mm

Depth icon

Depth63 mm



Qty UoM EAN Colour





Product or component type

logic controller

Market segment


Sustainable offer status

Green Premium product


Communication port protocol

  • C-Bus RJ45 (2000 devices)
  • IP (Internet Protocol) RJ45
  • serial link terminal block RS232
  • BACnet IP RJ45 (50 devices)
  • Modbus RTU terminal block RS485 (6 devices)
  • Modbus TCP RJ45
    • Power consumption in W

      2 W

      Local signalling

    • LED (green/red) for power
    • LED (green/red) for status indication
    • LED (green) for relay output (REL)
    • LED (multi-colour) for input status
    • LED (multi-colour) for RS232 link activity
    • LED (multi-colour) for serial link communication (RS485, RX, TX)
    • LED (green) for C-Bus status
    • LED (green/yellow) for Ethernet link
      • Control type

      • smartphone or tablet
      • remote control
      • RESET push-button
      • local control
      • by touch panel
      • by web browser
      • RESET push-button cold restart
        • Function available

        • visualisation
        • updateable software
          • Connections - terminals

          • power supply: screw terminal 3 cable(s) 1.5-1.5 mm²
          • LED lamp: screw terminal 2 cable(s) 1.5-1.5 mm²
          • relay digital output: screw terminal 3 cable(s) 1.5-1.5 mm²
          • digital input: screw terminal 2 cable(s) 1.5-1.5 mm²
          • RS232 link: screw terminal 3 cable(s) 1.5-1.5 mm²
          • RS485 link: screw terminal 5 cable(s) 1.5-1.5 mm²
            • Mounting support

              DIN rail


              108 mm


              93 mm


              63 mm

              Ambient air temperature for operation

              -5-45 °C

              Relative humidity

              10-90 %

              IP degree of protection



            • EN 55022 class A
            • AS/NZS CISPR 22
              • REACh Regulation

                Free of Substances of Very High Concern above the threshold

                EU RoHS Directive


                Mercury free


                RoHS exemption information


                China RoHS Regulation


                Environmental Disclosure


                Circularity Profile



                Product name

                C-Bus Automation Controller

                [Us] rated supply voltage

                24 V DC

                Port Ethernet


                Number of port

              • 1 USB 2.0 type A
              • 1 USB 1.1 type B
              • 1 RS232 (serial link)
              • 1 RS485 (Modbus)
              • 2 RJ45 (C-Bus)
              • 1 RJ45 (Ethernet)
                • Web services

                  web server

                  Number of inputs

                  1-1 dry contact

                  Input impedance

                • 2.2 kOhm closed
                • 6.9 kOhm opened
                  • Number of outputs

                    1 relay changeover

                    Output voltage

                  • 24 V DC 1 A for relay
                  • 48 V AC 1 A for relay
                    • Total number of 18 mm modules


                      Operating altitude

                      <= 2000 m

                      Package 1 Weight

                      0.213 kg

                      Package 1 Height

                      100 mm

                      Package 1 width

                      115 mm

                      Package 1 Length

                      160 mm
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                      Documents & downloads

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                      • Product Brochures

                      • CAD Files and Packs

                      • Technical Leaflet

                      • End of Life Manual

                      • Product Environmental

                      • System User Guide

                      • Operating Manuals

                      • Specifications

                      • Application Solutions

                      • Certificates (MSDS)

                      • Corporate Marketing

                      • Firmware

                      • Software - Release

                      • Software - Archive

                      Frequently Asked Questions

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                      What event sender types exist in C-Bus LUA Scripting?

                      C-Bus Automation Controller (5500SHAC and 5500NAC) LUA Scripting incorporates the following list of event senders. 

                      These event sender types can be used within LUA Scripting to restrict execution of script code based on the sender. The following list details the abbreviated event sender type used in LUA Scripting and also the description.

                      bt = bluetooth
                      bn = bacnet
                      mb = modbus
                      en = enocean
                      wl = lm wall
                      rc = reactor
                      ek = ekey
                      w1 = 1-wire
                      sc = scenes
                      se = event script
                      ss = scheduled script
                      sr = resident script
                      us = user interface / visualization
                      rm = remote services
                      ap = apps
                      po = group monitor object polling
                      dl = dali
                      cb = cbus
                      cl = cbus keyword

                      What is used as the C-Bus to Bacnet Gateway

                      The 5500NAC or 5500SHAC can be used as Bacnet gateway depending on the number of Bacnet points which are required.
                      The 5500NAC has 500 Bacnet Points and the 5500SHAC has 50 Bacnet points.
                      Bacnet is normally used by Building Management systems.

                      I can't connect to the NAC/SHAC via USB but I can from Ethernet RJ45 connection?

                      This is probably due to an old version of CBus Toolkit being installed on your computer.

                      CBus Toolkit older than 1.15 will not have the newer USB drivers required for the NAC/SHAC.

                      Your 5500PACA (PAC) or your 5500PCU (USB PC Interface) with their USB
                      connections will still be working, as they both use different "older" USB drivers.

                      Download the current Version Here: https://www.clipsal.com/learn-and-discover/trade-talk/trade-software-tools/c-bus-software
                      NAC SHAC Image with Details.jpg

                      What are the minimum visualization requirements in C-Bus Automation Controllers

                      C-Bus Automation Controllers will require as a minimum 1 level and 1 plan which contains controllable components before that plan can be visualized. 

                      Plans containing controllable components will also need to have Show in PC/Tablet and/or Show in Smartphone visualization checked (enabled)

                      Note: when making any changes in the C-Bus Automation Controller - please ensure the sync project data button in the bottom right hand corner has been pressed to ensure that those changes have been applied to the run time environment. 

                      How to import a background picture into the 5500SHAC

                      Issue: Importing a background image into the 5500SHAC is not a straightforward process.

                      Product Line:
                      C-Bus Automation controllers

                      Internet Explorer, Mozilla Firefox, Google Chrome

                      Will be filled in once I actually know the process myself

                      Does 5500SHAC Wiser for C-Bus Automation Controller come with a power supply?

                      5500SHAC does not come with a power supply. 
                      24Vdc, 10W Max, 2W typical plug-pack or similar needs to be purchased separately. 
                      For further information, please visit https://updates.clipsal.com/ClipsalOnline/Files/Brochures/W0001832.pdf

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