Mounting screw
screw 3x6 nc rsd csk hd
Mounting screw
screw 3x6 nc rsd csk hd

General Accessories Screws, 75mm x M3.5 x 0.8 Pitch, Plated

Catalogue Number: 355B
Mounting screw
screw 3x6 nc rsd csk hd
Mounting screw
screw 3x6 nc rsd csk hd
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

hide show
Product brand
Clipsal
Material
steel
Surface treatment
zinc plated
Thread type
M3.5
Length
75 mm
Shape of screw head
raised countersunk
Sustainable offer status
Green Premium product
EU RoHS Directive
Compliant
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
Product out of China RoHS scope. Substance declaration for your information
Environmental Disclosure
ENVPEP060307EN
Circularity Profile
N/A

Documents & downloads

hide show
Filter items
  • All

  • Product Brochures

  • CAD Files and Packs

  • Technical Data Catalogues

  • Technical Leaflet

  • Installation Instruction

  • Operating Manuals

  • Specifications

  • Certificates (MSDS)

  • Corporate Marketing

Frequently Asked Questions

hide show

What is the part number of the lock nut for 355 series screw?

359 is the locknut for 355 series screw.
  • Size: 6 mm x 6 mm
  • fits M3.5 x 0.8 mm pitch screws
For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=359

Can I extend the length of my Environmental Sensors and Probes?


Issue

Can I extend the length of my Environmental Sensors and Probes?

Product Line

  • Environmental Monitoring Products
    • NetBotz 250
    • NetBotz 355, 455, 450, 550, 570
    • Environmental Monitoring Unit/System


Environment
 
  • All serial numbers
  • All firmware versions


Cause

This document pertains to the Environmental Sensors and Probes that can be connected to APC's Environmental Monitoring and Management Units (AP9312, AP9319, AP9320, and AP9340) and version 3 NetBotz Appliances.


Resolution
 

  • AP9512T/THBLK - We do not officially support lengthening the temperature humidity probe with PS/2 extension cables. However, though not officially supported, we have extended the length using two 12 foot PS/2 extension cables for a total of 36 feet.
 
  • AP9335T - To increase the length, you must connect an additional Cat5 cable, connected via an RJ-45 coupler.
    • AP9312, AP9319, AP9320, AP9340 - 50 ft.
    • NetBotz 200 - 50 ft.
    • NetBotz 250 - 50 ft.
    • NetBotz 355, 455, 450, 550, 570 - 50 ft.
 
  • AP9335TH - To increase the length, you must connect an additional Cat5 cable, connected via an RJ-45 coupler.​
    • AP9312, AP9319, AP9320, AP9340 - 50 ft.
    • NetBotz 200 - 50 ft.
    • NetBotz 250 - 50 ft.
    • NetBotz 355, 455, 450, 550, 570 - 50 ft.
 
  • AP9520T/TH - This sensor connects via A-link communication. The Alink protocol has a maximum distance of 1000 meters (3,280 ft).  However, these sensors are connected via Cat5 cabling which has a functional limitation of 100m per length.  For lengths longer than 100m, a repeater device is required to amplify the signal.



Additional information on connecting Environmental Sensors and Probes can be obtained via the User's Manual for the AP9312, AP9319, AP9320, AP9340, and current NetBotz products.

 

NetBotz v2 | Why does Netbotz Advanced Device Crawlers show no environmental data on a Cisco 3524 Switch

Issue:
Why do Netbotz Advanced Device Crawlers show no environmental data on a Cisco 3524 Switch?

Product Line:
NetBotz (NB) v2 (320, 420, & 500)
NetBotz (NB) v3 (355, 355, 450, 455, 550, & 570)

Environment:
NetBotz
NetBotz Device Monitoring Pack (license)

Cause:
Cisco 3524 switch does not publish environmental data via the SNMP agent.

Resolution:

The Cisco 3524 switch does not publish environmental data via the SNMP agent, therefore; Netbotz Advanced Device Crawlers does not show any environmental information for the device.

NetBotz | Can I change the address on a NetBotz A-link sensor pod or rack access pod?

Issue:

Can I change the address on a NetBotz NBPD0150, NBPD0155, or NBPD0170?

Product Line:
NetBotz Appliances (200, 250, 355, 450, 455, 550, & 570)
NetBotz Sensor Pods (NBPD0150 & NBPD0155)
NetBotz Rack Access Pod (NBPD0170)

Environment:
NetBotz (all versions)

Cause:
NetBotz A-link sensor pods and rack access pods get their addresses programmatically.

Resolution:

There is no way to manually configure the address on these pods.
 

NetBotz | What is compatible?

Issue:
What is compatible with a NetBotz Appliance?

Product Line:
NetBotz Appliance (250, 355, 450, 455, 570, & 750)

Environment:
NetBotz (all versions)

Cause:
This article explains in detail the entire NetBotz product line compatibility for Universal Sensors, Cameras, Rack Access, and Software.

Resolution:

NetBotz Appliance Compatibility Matrix
https://www.apc.com/salestools/JHIN-7PTK7P/JHIN-7PTK7P_R8_EN.pdf?sdirect=true

NetBotz Appliance Specifications Chart
https://www.apc.com/salestools/JHIN-7PTKDA/JHIN-7PTKDA_R4_EN.pdf?sdirect=true

NetBotz 250 Brochure
https://www.apc.com/salestools/MKEY-ADCS74/MKEY-ADCS74_R1_EN.pdf

NetBotz 750 Brochure
https://www.apc.com/salestools/SBRN-B7CKMD/SBRN-B7CKMD_R0_EN.pdf​

NetBotz v3 | Camera POD 160A appears to not function properly

Issue:
Why does the Camera POD 160A appear to not work with the NetBotz appliance it is connected to?

Product Line:
NetBotz v3 Wall Appliance: 455/456 (NBWL0455/6)
NetBotz v3 Rack Appliance: 450/451 (NBRK0450/1), 550 (NBRK0550), & 570 (NBRK0570)
NetBotz v3 Accessories: Camera POD 160A (NBPD0160A)

Environment:
NetBotz v3 (firmware below 4.6.2)
NetBotz Camera POD 160A

Cause:
Newer NetBotz Camera Pods (NBPD0160A) are running a hardware revision that are not compatible with older NetBotz firmware. This causes the camera to appear failed and not register on the main NetBotz unit. 

Resolution:

Updating the NetBotz appliance to firmware version 4.6.2 or later will correct the problem.  If you have upgraded or are already running 4.6.2 or later and are still experiencing difficulties, contact technical support.
Please note that this could also happen on a NetBotz 355A or 455A with the on-board camera with firmware prior to 4.6.2..

Verifying NetBotz Appliance Firmware Revision

1) Log into the NetBotz appliance using the Advanced View application.
NOTE: For instructions on downloading Advanced View, see knowledge base FA230223.

2) Select the About tab.

3) The firmware revision will be listed in the Bootstrap Version field.


Upgrade NetBotz Appliance Firmware

Instructions on upgrading a NetBotz appliance firmware can be found within knowledge base FA158254.

 

Serial Terminal Connection Parameters for all NetBotz Appliances

Issue:

Serial Terminal Connection Parameters for all NetBotz Appliances

Product Line:

NetBotz

Environment:

Versions as described below
terminal emulation

Cause:

Terminal emulation (ie. Hyper-Terminal) configuration for communications with NetBotz appliances.

Resolution:

Terminal emulation is often used for initial IP configuration on NetBotz appliances. Hyper-terminal or Putty are often used for this configuration.
 

Serial Terminal Connection Parameters for all NetBotz Appliances

When connecting to a Netbotz appliance or a NetBotz Central via a serial cable, the terminal settings must be set to:

38400 and 8-N-1

When connecting to a models 300, 303, 310, or 400, you must use a standard serial cable, such as the kind used to connect a modem to a PC.

When connecting to models 320, 420 or 500, you must use a NULL modem cable.

When connecting to models 355, 455, 550, 570 or similar version 3 Netbotz, you must use a USB A-B cable.

The NetBotz 200 uses a Null Modem cable and a baud rate of 9600.

NOTE: When connecting to a NetBotz Central, you must use a NULL modem cable.
 

Password Reset on a V3 NetBotz appliance

Issue:

How do I reset the password on a version 3 NetBotz appliance.

Product Line:

NetBotz

Environment:

NetBotz version 3 appliances 3xx, 4xx, and 5xx devices.

Cause:

Recover from lost password.

Resolution:
 

To recover from a lost password:
1. Locate the reset switch on the appliance.
2. Using a thin wire such as a paperclip, press and hold down the reset switch for ten seconds. This
will cause the system to reboot.
3. Once the system reboots, you have two minutes to log in using the following default login values:
a. For Advanced View
• User ID: apc
• Password: apc
b. For the console
• User ID: root
• Password: apc
4. Once you have logged in to Advanced View, change the root password to ensure security.
Note: If you do not log in within two minutes after holding down the reset switch,
you must repeat the procedure.


 

NetBotz Room Monitor 355/455 POE Power Specifications

Issue:

NetBotz Room Monitor 355/455 POE Power Specifications

Product Line:

NetBotz

Environment:

NetBotz Version 3 using POE

Cause:

POE specifications

Resolution:

The NetBotz 355 and 455 are Class 0 POE devices.

The IEEE standard 802.3 for supplying power over Ethernet allows the device providing power to use a voltage between 36–57 V DC. The nominal voltage is 48 V with a current of 10–400 mA, subject to a maximum load power of 15.40 Watts.
 

How many data classes in the IEC61850 protocol are there and what are the subcategories?

There are a total of 355 data classes. The are divided into 7 categories as listed below:
Data Classes Number
1. System Information 13
2. Physical Device Information 11
3. Measureands 66
4. Metered Values 14
5. Controllable Data 36
6. Status Information 85
7. Settings 130

AEDL3
 
Legacy KB System (APS) Data: RESL204873 V1.0, Originally authored by MiZe on 03/19/2011, Last Edited by MiZe on 03/19/2011
Related ranges: SFT 2841 - SFT2848 (Sepam series 20, 40, 80 software)

Can StruxureWare Data Center Expert be configured to alert for NetBotz 3xx, 4xx, and 5xx devices?

Issue:

Can StruxureWare Data Center Expert be configured to alert for NetBotz 3xx, 4xx, and 5xx devices?

Product Line:

StruxureWare Data Center Expert
NetBotz

Environment:

StruxureWare Data Center Expert monitoring NetBotz using HTTP or HTTPS

Cause:

StruxureWare does not alert for NetBotz 3xx, 4xx, or 5xx devices that are being monitored using http or https (please note there is no DCE option to monitor these devices using SNMP.)

Resolution:

Ever since their integration with NetBotz Central, NetBotz devices were designed to alert for themselves. This was done to eliminate NetBotz Central as a single point of failure. This functionality is retained by DCE.

Although you can configure the NetBotz appliance through DCE, the alerting for sensors, their thresholds, and their communications status is handled by the NetBotz appliance directly. The only alert StruxureWare DCE will alert for is if DCE itself loses communications with the NetBotz device (and only if the DCE server has a user with an associated e-mail that also has access to that NetBots appliance.)  This does not necessarily mean that the NetBotz is off-line or even that it is not capable of alerting for itself, this simply means that DCE can not communicate and it could be because of anything from user/password changes to the device itself actually being off-line.

Please note that this is different than the NetBotz Rack Access AP9361, NetBotz 200, or NetBotz 250 which are monitored using SNMP. Devices monitored in this manner can be configured to alert for themselves but they are normally configured to alert through DCE for convenience.
 

NetBotz | End of Sale & End of Support Information

Issue:
   NetBotz - End of Sale & End of Support Information

Product Line:
   NetBotz (all models)
   NetBotz Central

Environment:
   NetBotz (all versions)

Resolution:

NetBotz End of Sale & End of Support
 
SKU Description End of Sale End of Support Recommended Replacement
AP9319 Environmental Monitoring Unit July 2006 July 2008 NBRK0250
AP9320 Environmental Management System September 2015 September 2017 NBRK0250
AP9340 Environmental Manager January 2017 January 2019 NBRK0250
NBRK0200 / NBRK0201 NetBotz Rack Monitor 200 October 2016 October 2018 NBRK0250
AP9360 Proximity Card Rack Lock Kit August 2007 August 2009 NBACS125
NBACS1356
AP9361 Rack Access PX - HID October 2016 October 2018 NBACS125
​NBACS1356
NetBotz 320 NetBotz 320 Rack Mount July 2009 July 2014 NBRK0750
NetBotz 320 Wall Mount July 2009 July 2014 NBWL0355A
NBWL0356A
NetBotz 320 Environmental July 2012 July 2017 NBRK0750
NetBotz 420 NetBotz 420 Rack Mount May 2009 May 2014 NBRK0750
NetBotz 420 Wall Mount May 2009 May 2014 NBWL0455A
NBWL0456A
NetBotz 420 Environmental May 2012 May 2017 NBRK0750
NetBotz 500 NetBotz 500 Wall Mount October 2013 October 2018 NBWL0455A
NBWL0456A
V2 Sensors* Sensors with PS/2 Connectors October 2017 October 2019 N/A*
NBPD0121 Camera Pod 120 November 2017 November 2019 N/A*
NBPD0122 Sensor Pod 120 October 2017 October 2019 N/A*
NBPD0180 Sensor Pod 180 April 2019 TBD N/A
NBCN1000 NetBotz Central September 2004 September 2006 StruxureWare Data Center Expert
*V2 Sensors (PS/2 connection) are only supported when they are integrated into a supported version 3 appliance (models: 355, 455, 450, & 570) utilizing a sensor POD 120.

Information on current appliances and compatibility/specifications can be found in knowledge base FA256261.

What ION7550/ION7650 firmware downloads are available and what changed?

Issue
Where can I download ION7550/ION7650 firmware and what was updated?

Product Line
ION7550/ION7650

Environment
Firmware Download Links

Resolution
The table below lists the current and past firmware versions with associated download and What's New? document links:
Firmware Version ION7650 Firmware* ION7550 Firmware* What's New? Document Notes Release Date
V411 Download Download See Below Only compatible with -05 hardware July 2018
V410 Download Download Details Only compatible with -05 hardware March 2017
V401 Download Not Available Details Only compatible with -05 hardware March 2016
V400 Download Not Available Details Only compatible with -05 hardware Feb 2015
V375 Download Download See Below Use for -04 and older hardware July 2018
V374 Download Not Available Details   March 2016
V373 Download Download Details   Dec 2014
V371 Download Download See Below   June 2012
V366 Download Download See Below   Feb 2012
V360 Not Available Download Details    
V355 Not Available Not Available Details    
V350 Not Available Not Available Details    
V331 Not Available Not Available See Below    
V330 Not Available Not Available Details    
V321 Not Available Not Available Details    

*Older versions with 'Not Available' status may be requested from Technical Support if required.

Additional descriptions for firmware versions are as follows:


V411/375
No new features.
 
V410​
This firmware release supports EN50160:2010 (Edition 4) and IEC 61000 4-30 Edition 3. EN50160 is a European standard that defines the voltage characteristics of the electricity supplied by public distribution systems. The latest firmware version for this meter now supports the EN50160:2010 (Edition 4) standard. The IEC 61000-4-30 (4-30) standard defines methods for measurement and interpretation of power quality parameters in 50/60 Hz AC power supply systems. The standard describes measurement methods for relevant parameters to obtain reliable, repeatable and comparable results using any compliant meter. 
 
V400 
V400 is a general firmware release that adds support for new metering hardware. In addition this firmware release reduces the 7x50e and 7x50s variants into one allowing for IEC61850 and10Meg of logging memory to occur upon the same device. V400 adds compatibility for the -05 hardware revision option. This can be found as the last two digits of a meters serial number. V400 will NOT be compatible with previous versions of hardware ( -04 or earlier). In addition previous firmware revisions (pre V400) will not be compatible with the -05 hardware. We have consolidated the e (IEC61850) and s (standard) variants into one release. This means ALL devices ordered with V400 will now contain IEC61850 functionality as well as contain the 10M logging memory. Both features can be implemented in frameworks simultaneously. NOTE: To support the new features in v400, download the latest version of ION Setup from the website. 
 
V401/374
*The V374s version is the standard version. *The V374e version is for IEC61850 protocol support. This firmware is for the older hardware platform (RevA, if you like). The equivalent firmware for the RevB hardware platform is V401.
 
V373​
Firmware V373 is a general firmware release that adds support for the following features: (1) Access to more voltage data (2) Enhanced interharmonic distortion calculation (3) Display module enhancements (4) initial release of the PowerLogic Remote Display and also includes security enhancements. NOTE: For more detailed information about any of these features, please find the document entitled "What’s new in ION7550/ION7650 v373" (7EN12-0276-00). In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). Note that releases of Meter Template files often do not keep pace with firmware releases so do not be concerned if the firmware version number in the label of latest available template file is not as high as the version number of the firmware file. The main thing is to get the latest available file for each of firmware and template. ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
Important Notes: *Generally, two versions of firmware are available for the ION7x50 devices: VXXXe with IEC 61850 implementation, and; VXXXs without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware, the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware, the meter’s original logging memory will be restored.  

 
V371​
Firmware V371 is a general firmware release that adds support for the initial release of the PowerLogic Remote Display and also includes security enhancements. In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
Important Notes: *Two versions of firmware are available below namely: V371e with IEC 61850 implementation, and;V371s without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware (7650V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7650V360s), the meter’s original logging memory will be restored. 
 
V366
Firmware version 366 (V366) for the ION7x50 adds Modbus mastering over TCP support for up to 10 connections. This is in addition to the 8 available Ethernet connections and is also in addition to the Modbus master functionality in both serial ports. This release also includes various communications bug fixes. When upgrading your meter's firmware please download the latest firmware version (.upg file) and the equivalent Meter Template (.dcf file). You can upgrade meter firmware using ION Setup or ION Enterprise. See the Upgrading ION Device Firmware technical note for complete details
Important Notes from V360 (applicable to V366): * Two versions of V360 firmware are available below: with IEC 61850 implementation (7x50V360e) and without IEC 61850 implementation (7x50V360s). * IEC 61850 can only be purchased on 5MB meters, not 10MB meters. If you upgrade a 10MB meter to use IEC 61850 firmware (7x50V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7x50V360s), the meter’s original logging memory will be restored.* The non IEC 61850 firmware version (7x50V360s) still has new features available, such as COMTRADE waveform recording.* To find ICD files related to the IEC61850 implementation on ION7x50 meters, search the keyword icd on any schneider-electric.xxx site 
 
V360
Firmware version 360 (v360) for the ION7550/ION7650 adds IEC 61850 server functionality. This includes FTP support and the ability to save waveform data in COMTRADE format.
 
V355
Firmware version 355 (v355) and factory template 7550/7650_v355_FACPQ_V3.4.0.0.0 for the ION7550 / ION7650 adds International Electrotechnical Commission (IEC) 61000-4-30 Class A Edition 2 standard compliance for the ION7550 / ION7650 and the ability to configure the event priority value for digital input state change events.
 
V350
Firmware version 350 (v350) for the ION7550 / ION7650 adds a number of new features as well as support for the new Communications Card.
New features
  • Disturbance Direction Detection capabilities are now available.
  • Localization options have been added to the meter, including:
    • the ability to set the language of the front panel display to English, Spanish, French or Russian.
    • the option to customized IEEE/IEC convention settings.
  • Setpoint learning functionality has been added. 
  • The meter can function as a Modbus gateway, forwarding Modbus packets from a master through the meter to downstream serial devices.
  • Trending and Forecasting functionality has been added.
  • The meter can now communicate selected values over the Ethernet via SNMP.
  • Support for a new communications card has been added.
  • A default IP Address has been added. For more information on these features, see the relevant sections in this document.
Other changes
  • Power Availability has been removed from the default template.
  • V4, I4, I5 waveform recorders have been removed from the default template.
  • Thermal Demand has been removed from the default template.
 
V331​
Firmware version 331 (v331) for the ION7550/ION7650 meter improves Class A compliance with the IEC 61000-4-30 (2003 - 1st Edition), or “4-30” power quality standard. Compliance improvements included are Class A Flicker with no exceptions
 
V330
Firmware version 330 (v330) for the ION7550 / ION7650 meter supports Class A compliance with the IEC 61000‐4‐30 (2003 ‐ 1st Edition), or “4‐30” power quality standard.
 
V321
Firmware version 321 features enhanced Modbus Mastering with four ION modules new to the ION 7550 /ION 7650 platform. The Modbus Master Device and Modbus Master Mapping modules work together to offer improved setup of Modbus read functionality. The Averaging module provides simple averaging and easily links with other Modbus modules. The Modbus Master Options module allows multiple serial connections to different loops of Modbus devices.
Advanced meter security provides an additional layer of security, allowing you to configure up to 16 users, each with unique access rights to the meter. Access rights consist of different security levels, permitting different users to read values, perform resets, time sync the meter clock, or configure meter settings.

NetBotz TFTP upgrade procedure.

Issue:
NetBotz TFTP upgrade procedure.

Product Line:
NetBotz version 3

Environment:
NetBotz model: 355, 455, 450, 550,  570.

Cause:
Optional NetBotz firmware upgrade/recovery instructions. This option may also be a suggested procedure for restoring a NetBotz appliance to default due to unknown configuration issues or other unknown behavior on a NetBotz appliance.

Resolution:
 
NOTE:  These steps must be run from a PC on the same network segment as the NetBotz Appliance.
NOTE:  The only cables/sensors that can remain plugged into the NetBotz Appliance during this procedure are the USB console cable and the network cable.
 
1) Download the firmware for the NetBotz Appliance.

2) Extract the zip file on your computer.

3) Due to antivirus programs setting the TFTPd32.exe file as a virus, it is no longer provided within the firmware download.  You may use any tftp program, or if you would like to use the TFTPd32.exe program, see FA274811.

4) Set the base directory of your TFTP server to be the extracted firmware files tftp directory (/releases_netbotzv3/4.X.X/tftp/)
NOTE: Ensure that there are no firewalls or other network security that would block TFTP traffic between the NetBotz Appliance and the computer running the TFTP server.

5) Connect a USB cable from your computer to the console port on the Appliance.

6) To find the correct communication (COM) port to use within the next step, you will need to open the Device Manager within the control panel.  Within the Ports section will be a USB Serial port with a COM# listed at the end in parenthesis.  If the USB Serial Adapter is not showing, refer to knowledge base FA158350.

7) Open a terminal emulator such as Windows HyperTerminal or PuTTy.  Select serial communication and use the following settings:
- Bits/second: 38,400
- Data Bits: 8
- Parity: None
- Flow Control: None
- Stop Bits: 1

Example PuTTy Configuration:

1) Under Session, change the connection type to serial.

2) Edit the serial connection parameters under: Connection > Serial


Example HyperTerminal Configuration:
 
1) Type a name for the connection and on the next screen select the appropriate COM port that was discovered earlier

8) When opening the connection, you should be at a login prompt.

NOTE: Please read ALL of step 9 before continuing.
9) Unplug the power from the NetBotz Appliance while keeping the serial connection open.  Wait 5 seconds and plug it back in.  When it is turned bac on, you will need to have the serial session active.  It will be counting down to stop the auto-boot, press <enter> to stop the auto-boot sequence.  If you do not see the countdown, repeat this step.

10) You should now be at a NetBotz> prompt.  Enter the following commands to direct the appliance where to retrieve the new code from: 
a) setenv serverip aaa.bbb.ccc.ddd <enter>  (aaa.bbb.ccc.ddd is the IP address of the PC that has the TFTP server installed and running)
b) saveenv <enter> (saving the server settings)
c) printenv <enter> (print the settings to the screen for verification)
NOTE: Please read step 11 before performing Step 10d.
d) reset <enter>

11) Stop the auto-boot again before the countdown expires.

12) If the appliance is using DHCP, please proceed to step 12f.  If the appliance is not using DHCP, set the IP address using the following steps:
a) setenv ipaddr aaa.bbb.ccc.ddd <enter> (IP address for the NetBotz Appliance)
b) setenv gatewayip aaa.bbb.ccc.ddd <enter> (Gateway IP address for the NetBotz Appliance)
c) setenv netmask aaa.bbb.ccc.ddd <enter> (Subnet mask for the NetBotz Appliance)
d) saveenv <enter> (saving the network settings)
e) printenv <enter> (print the network settings to the screen for verification)
NOTE: Read step 13 before performing step 12f.
f) reset <enter> (reboots the NetBotz Appliance)

13) Stop the auto-boot again before the countdown expires.

14) Issue the following command:  postupg <enter>  (This starts the firmware upgrade process)
a) If you see this, it means the network is not setup correctly and the steps need to be performed again (starting with step 9)
b) If it is successful, it will look like the following:

NOTE: Read through step 16, before performing step 15.
15) After the upgrade completes, issue the following command: reset <enter> (reboots the NetBotz Appliance)

16) Stop the auto-boot again before the countdown expires.

17) Issue the following command:  rootupg <enter> This process will take approximately 7-8 minutes to complete.  After completing, the system will automatically reboot.
NOTE: There is an additional option of rootupgkeep instead of rootupg, which will keep the settings on the appliance.

18) If you are not using DHCP, after reboot, log into the appliance using a username/password of root/apc to set the network settings on the appliance.

You should now be able to manage the NetBotz Appliance using the Advanced View application.

NetBotz | Hardware & Software Support Information and Limits

Issue:
   Description of NetBotz warranty extensions and limitations.

Product Line:
   NetBotz (all appliances)

Environment:
   NetBotz Hardware Warranty & Software Support

Resolution:

NetBotz 750
The NetBotz Rack Appliances 750 has a software/hardware support limitation of 5 years (2 years factory with 3 years of purchasable extensions).  All attached downstream NetBotz Sensors and NetBotz Sensor Pods are covered under the extended warranty of the NetBotz Appliance, except for consumables, such as wireless sensor batteries (covered under Wireless Sensor factory warranty only).
  Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
  Software Support &
Hardware Support  
  Factory Warranty     WBEXTWAR1YR-NB-07     WBEXTWAR1YR-NB-07     WBEXTWAR1YR-NB-07     Out of Support  
  WBEXTWAR3YR-NB-07     Out of Support  

NetBotz 250 / NBACS125 / NBACS1356
The NetBotz Rack Appliances 250 has a software/hardware support limitation of 5 years (2 years factory with 3 years of purchasable extensions).  All attached downstream NetBotz Sensors and NetBotz Sensor Pods are covered under the extended warranty of the NetBotz Appliance, except for consumables, such as wireless sensor batteries (covered under Wireless Sensor factory warranty only).
  Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
  Software Support &
Hardware Support  
  Factory Warranty     WBEXTWAR1YR-NB-02     WBEXTWAR1YR-NB-02     WBEXTWAR1YR-NB-02     Out of Support  
  WBEXTWAR3YR-NB-02     Out of Support  

NetBotz 200
The NetBotz 200 is limited to the 2 year factory warranty only, which can not be extended.

NetBotz 355/355A & 455/455A
The NetBotz Rack Appliances 355 and 455 have a software/hardware support limitation of 5 years (2 years factory with 3 years of purchasable extensions).  A base 2 year software support contract must be purchased alongside the factory warranty.  All attached downstream NetBotz Sensors and NetBotz Sensor Pods are covered under the extended warranty of the NetBotz Appliance, except for consumables, such as wireless sensor batteries (covered under Wireless Sensor factory warranty only).
  Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
  Software Support     WNBWN001     WNBWN003     WNBWN003     WNBWN003     Out of Support  
  Hardware Support     Factory Warranty     Out of Support  

NetBotz 450 & 570
The NetBotz Rack Appliances 450 and 570 have a software/hardware support limitation of 5 years (2 years factory with 3 years of purchasable extensions).  A base 2 year software support contract must be purchased alongside the factory warranty.  All attached downstream NetBotz Sensors and NetBotz Sensor Pods are covered under the extended warranty of the NetBotz Appliance, except for consumables, such as wireless sensor batteries (covered under Wireless Sensor factory warranty only).
  Year 1 Year 2 Year 3 Year 4 Year 5 Year 6
  Software Support     WNBWN002     WNBWN004     WNBWN004     WNBWN004     Out of Support  
  Hardware Support     Factory Warranty     Out of Support