plate only 3gang mini arch

Flush Plate, 3 Gang, Miniature Architrave

Catalogue Number: 33T
plate only 3gang mini arch
Colour: White Electric
Colour: Per UOM Std.
  • White Electric 1 PCE
Added to cart

Specifications

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Range of product
Standard Series
Product brand
Clipsal
Number of gangs
3 gangs
Product destination
switch
Fixing mode
by screws
Material
plastic
Marking
without marking
Mounting position
horizontal and vertical
Fixing center
83 mm
Width
27 mm
Height
98 mm
Depth
10 mm
Sustainable offer status
Green Premium product
EU RoHS Directive
Compliant
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
Product out of China RoHS scope. Substance declaration for your information
Environmental Disclosure
ENVPEP120506EN
Circularity Profile
N/A

Documents & downloads

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Frequently Asked Questions

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Do you have a 2 gang version of the 30T architrave switch?

Yes, we do have a 2 gang version of the 30T architrave switch. The part number is 32TA.

What is the mounting block to suit a PDL591CP

Sorry, there is no mounting block to suit this part.
This parts is a coversion plate when changing from an old 63T shave socket to 600s series 
 

Do we sell "miniature architrave switches"

Yes we do. The product is from the standard series.
1 Gang - 30T
2 Gang - 32TA
3 Gang - 33TA

The measurements for these products are

30T dimensions are 54mm (l) x 27mm (w) x 10mm (d).
32TA dimensions are 75mm (l) x 27mm (w) x 10mm (d).
33TA dimensions are 98mm (l) x 27mm (w) x 10mm (d).

For further information, please visit
https://www.clipsal.com/Trade/Products/ProductDetail?CatNo=30T
https://www.clipsal.com/Trade/Products/ProductDetail?CatNo=32TA
https://www.clipsal.com/Trade/Products/ProductDetail?CatNo=33TA

User-added image


 

What is the -32T suffix?

PRODUCT LINE:
Legacy Circuit Breakers

ENVIRONMENT:
Circuit Breakers

RESOLUTION:
It indicates special ratings for Legacy breakers used in mining applications.


 

Does the normal PDL681 have an IP56 rating?

No it doesn't, but you can use the PDL681VWP as this is IP56 rated.
Refer to PDL Catalogue and Pricing Guide Issue 70, page 33.

ZB5AA343 - what is the Cap with arrow up not the word UP ?

The  Cap supplied not clipped in - allowing orientation of arrow in 4 directions
Part Code =  ZB5AA334 or 335 in black or white

What is the air flow of the 6500ADS?

The air flow of the 6500ADS is 338 cubic meters per hour or 290 cubic meters per hour if you have a backdraught shutter fittered.

For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=6500ADS

What code is a 600 Series conversion plate to use when replacing a 1575 shaver socket

The part code for the conversion plate is PDL 591CP.
This converts from a 1575 on a 63T flush box to fit a standard size plate in it's place.

How do I dispose / recycle APC batteries?

Phone 0800 333 373 APC technical team in the Phillipines or go to the website: recycle.apcpacific.com/nz
 

How to determine the Over and Under Range Alarm Modbus Register on a Scadapack models 314, 334 and 357 using Telepace Studio?

The SCADAPack 334 with 5607 I/O module is comprised of four types of I/O channels, digital inputs, digital outputs, analog inputs, and analog outputs.

The digital input assignment provides twenty four I/O channels for the digital input data from the SCADAPack 5607 I/O Module hardware. The digital input registers are updated continuously with data read from the digital inputs.

The 5607 I/O Module provides sixteen external digital inputs. These are externally wetted inputs.

The module provides 8 internal digital inputs, which indicate if the corresponding analog input is in or out of range.

See Configuration Example below:

Is there a conversion plate available to replace the PDL675HRCD30WH?

No, there is no conversion plate available, and the 591CP doesn't suit. The 591CP adapts the 1575 size plate on a 63T flush box to fit a standard size plate.
The PDL675HRCD30WH is still available, but can be replaced by any of the dual coverplate options as they fit the 149 flush box the PDL675HRCD30WH is mounted on.

Does the W870-8135 NetShelter key work on the combination handle AR8132A?

Issue: 
A customer claims that their new AR8132A door handles can be opened with the standard NetShelter 333 key: W870-8135. 

Product Line: 
NetShelter SX, AR8132A

Environment: 
All models, all serial numbers. 

Cause: 
The AR8132A uses a different key, but the standard 333 key will also open the lock. 

Resolution: 
The AR8132A will accept any key similar when the combination is set to the factory default of 000. 
Once a new combination is set, only the key included with the AR8132A will open the lock. 

Which EM4800 Current Transformers (CT's) require shorting blocks?

Issue
Need to know which EM4800 CTs need shorting blocks. 
 
Product Line
E(M)4800
 
Environment
Installation of the shorting block with EM4800 CT's.
 
Resolution
When using 80 mA CTs or 5 A CT's, shorting blocks are recommended. 333 mV CT's do not require shorting blocks because they have a burden resistor built into the CT that limits the output voltage to 333 mV under all conditions. 

NOTE: If a 1/3 V CT was shorted, the internal burden resistor and the CT would be shorted at the same time. This would effectively be the same as shorting a current secondary CT and would cause no harm, despite the fact that it is not needed.

Netbotz and FTP Return Codes

Issue:

Netbotz and FTP Return Codes

Product Line:

NetBotz

Environment:

NetBotz ftp codes

Cause:

When configuring the FTP Alert Action on a Netbotz device, the FTP server may return error codes which may viewed in the Appliance Log. The return codes may be used to further troubleshoot the problem.

Resolution:

The return codes for FTP servers are:

110 Restart marker reply. In this case, the text is exact and not left to the particular implementation; it must read: MARK yyyy = mmmm where yyyy is User-process data stream marker, and mmmm server's equivalent marker (note the spaces between markers and "=").

120 Service ready in nnn minutes.

125 Data connection already open; transfer starting.

150 File status okay; about to open data connection.

200 Command okay.

202 Command not implemented, superfluous at this site.

211 System status, or system help reply.

212 Directory status.

213 File status.

214 Help message.On how to use the server or the meaning of a particular non-standard command. This reply is useful only to the human user.

215 NAME system type. WhereNAME is an official system name from the list in the Assigned Numbers document.

220 Service ready for new user.

221 Service closing control connection.

225 Data connection open; no transfer in progress.

226 Closing data connection. Requested file action successful (for example, file transfer or file abort).

227 Entering Passive Mode (h1,h2,h3,h4,p1,p2).

230 User logged in, proceed. Logged out if appropriate.

250 Requested file action okay, completed.

257 ""PATHNAME"" created.

331 User name okay, need password. 332 Need account for login.

350 Requested file action pending further information

421 Service not available, closing control connection. This may be a reply to any command if the service knows it must shut down.

425 Can't open data connection.

426 Connection closed; transfer aborted.

450 Requested file action not taken.

451 Requested action aborted. Local error in processing.

452 Requested action not taken. Insufficient storage space in system.File unavailable (e.g., file busy)

500 Syntax error, command unrecognized. This may include errors such as command line too long.
501 Syntax error in parameters or arguments.

502 Command not implemented.

503 Bad sequence of commands.

504 Command not implemented for that parameter.

530 Not logged in.

532 Need account for storing files.

550 Requested action not taken. File unavailable (e.g., file not found, no access). (550 a:: no such directory means no diskette in a: drive.)

551 Requested action aborted. Page type unknown.

552 Requested file action aborted. Exceeded storage allocation (for current directory or dataset). 553 Requested action not taken. File name not allowed.
 

What is the air flow rate in the 6600A?

The air flow rate for the 6600A is 338 cubic meters per hour.
Unfortunately there are 2 diffrent airflow rates listed, however 338 Cubic meters is the correct output.
The En Suite is suitable for small bathrooms and en suites with ceilings of height 2.7 metres and above. The En Suite is also suited to small kitchens, toilets and laundries. Included in these neat and compact three-in-one combination units are two 275 Watt radiant heat globes, one 14W CFL central reflector globe and a high performance exhaust fan.
Some of the key features are:
  • 264 mm Width
  • Room protrusion 60 mm
  • External protrusion 200 mm
  • Duct size dia. (E) 200 mm
  • Hole size 325 (395) x 240 mm
For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=6600A
 

APC Environmental Sensors FAQ


Q. What is the maximum distance the APC Sensors can reach?

A. We do not officially support lengthening the temperature humidity probe with PS/2 extension cables. If a customer wants to extend the length, APC engineers have extended the length using two 12 foot PS/2 extension cables with minimum measurement changes.

Dedicated Sensors


Vibration: Maximum length of cable - 330 ft
Leak: Maximum length of leak sensing cable - 400 ft
External display: Maximum length of cable - 330 ft
Beacon: Maximum length of cable - 330 ft
Door contacts: Maximum length of cable - 330 ft
Motion: Maximum length of cable - 330 ft
Smoke: Maximum length of cable - 330 ft
A-Link Protocol: Max length - 1000m


The APC dedicated sensors use standard RJ45 connectors and may be extended with standard CAT-5 ethernet cables and either RJ45 double female couplers or a patch panel.

Q. How many sensors can be connected to one AP9320 unit?

A. There are discrete connectors for each APC sensor, so basically the answer is 'one per connector.' The vibration, smoke or motion sensors from APC could have two connected via a standard RJ45 2 female to one male adapter. This is not something we support, but will work.

The door contacts could have any reasonable number of contacts wired within the max cable length above.

The A-Link T and T/H probes are limited to eight. In addition you can connect eight Air Removal Units on the A-Link.

Q. What are the two supplied RJ-45 plugs used for in the A-Link ports of the AP9319?

A. These are 'terminators' required to be at extreme ends of the cable, required for proper data transmission on the cable. This is not ethernet.

Q. What are the benefits of the LCD digital sensor AP9520TH?

A. The AP9520T and TH probes have the following advantages:
(1) more accurate,
(2) longer wire length
(3) local display of T & H on the probe
(4) Total of 10 T/H measurement points, vs. the two basic local probes.

Q. For the relay contacts, what is the accepted current, voltage and resistance?

A. 1A, 30V AC/DC; <1 ohm

Q. How can a customer calibrate temp/humidity probe?

A. APC probes are calibrated and verified at the factory. There is no customer calibration required.

Q. Can I connect third party sensors to the EMS?

A.
Yes, any device that allows for relay contacts can be connected to the EMS (two relays are provided).

What is the cfm rating of the NetShelter CX with AR4703 installed?

Issue:
Customers want to know the cfm rating of NetShelter CX cabinets with the AR4703 fan booster installed.

Product Line:
NetShelter CX.

Environment:
All versions and serial ranges.

Cause:
Installing the AR4703 increases the cfm of the NetShelter CX cabinet.

Resolution:
18U  with 1x AR4703 - 260 CFM
24U  with 2x AR4703 - 330 CFM
38U  with 3x AR4703 - 340 CFM

How is MTBF (Mean Time Between Failures) Calculated?

Goals and Symptoms:

How is MTBF (Mean Time Between Failures) Calculated?

Causes and Fixes:

How is MTBF (Mean Time Between Failures) Calculated?

1. Computed following RDF2000 Reliability model (UTE C 80-810 standard) - EQUIPMENT ambient temperature at 30deg C (86deg F), 60deg C (140deg F) and 85deg C (185deg F)
  • 2. Continuous operation profile: 100% operation rate per year (365d / year, 24h / day) - 12 power on/off per year (1 per month) - No stocking days
  • 3. Intermittent operation profile: 46% operation rate per year (335d / year 12h /day) - 335 power on/off per year (1 per operating day) 30 stocking days
  • 4. MTBF are given in hours

How is the ATS48 softstart sized for higher elevation use?

Issue:
How is the ATS48 softstart sized for higher elevation use?
 
Product Line:
Altistart ATS48
 
Environment:
All
 
Cause:
Derating for high altitude
 
Resolution:
Maximum operating altitude is 3300 feet without derating. Above this, the softstart will need to be derated by by 2.2% for each additional 330 feet to the maximum of 6600 feet based upon softstart current rating.

Example:
40HP 460VAC Soft Starter is normally an ATS48D62Y however if you are going to use this unit at 6000 ft you will need to up size by 1 or more. So you will need to use a
ATS48D75Y for a 40HP 480VAC.
3300 feet is basic rating without derating.
6000 feet - 3300 feet = 2700 feet.
Derate by 2.2% each 330 additional feet.
2700 ft / 330 ft = 8.1818 X 2.2%= 18% current derate of the product.
Soft Starter is rated for 75 amps X 18%= derate of 13.5 amps
or 75amps minus 13.5 amps = 61.5 amps
ATS48D75Y now only rated for 61.5 amps not 75 amps.
 
Derating Drives operating at 6000 ft will be as follows.
62 amp ATS48D62Y is rated for only 51 amps.

Video: What causes USF on an ATS22 series soft starter?

Issue:
Troubleshooting USF Undervoltage Fault on Altistart 22

Product Line:
Altistart 22 ATS22

Environment:
All models, All serial numbers.

Cause:
USF is being triggered when the starter is supplied with proper power.

Resolution:
USF is an Undervoltage Fault.  Basically, the incoming supply voltage is too low. 

The following parameters affect the USF fault:
In the ConF menu, parameter UIn should be set to the nominal incoming 3 phase voltage. 
The factory default is 480V for S6 and S6U ranges and 400V for Q range.
In the PrO menu, parameter USd ( Under Voltage Threshold ) sets the threshold as a percentage of parameter UIn.
Parameter USt  (Under Voltage Time Delay ) sets the amount of time delay in seconds until a USF trip.  The voltage must remain under the threshold for the entire delay to activate the fault.
Note that the under voltage protection feature becomes operational only after a run command has been issued.  When voltage drops to zero, the soft starter will trip immediately, overriding the time delay.
An isolation contactor that is not pulling in with run command applied can also cause USF as the main power to the soft start is not made.

Example: 
Uln= 480V, USd = 70%, USt = 5 seconds.   So, if after a run command is issued, the incoming voltage drops to less than 336 volts (480V * 70%)  and stays there for more than 5 seconds, USF will be triggered.

 

Struxureware Power Monitoring 7.0.1 - RepGen - Clicking the Summary button causes error about unregistered RICHTX32.ocx

Issue:
A user receives the following error after clicking on the Summary button when attempting to reate a new report using Reporter (RepGen - the excel based reporting tool):

Run time error '339'
*ERROR* Error 339 (Component 'RICHTX32.OCX' or one of its dependencies not correctly registered: a file is missing or invalid)

Product Line:
Struxureware Power Monitoring 7.0
Struxureware Power Monitoring 7.0.1

Environment:
"Reporter" report generation

Cause: 
'RICHTX32.ocx' is not registered

Resolution:
To correct this issue, manually register richtx32.ocx using regsvr32.exe. Be sure to run this command when logged into the machine as the Administrator (not just an account that is in the Administrators group). On machines running a 64-bit version of the operating system, be sure to use the 32 bit version of regsvr32.exe. It will be located in the C:\Windows\SysWOW64 directory. Here are the steps:

1- Start a command prompt (Right click on it and "Run as administrator")
2- Navigate to the C:\Windows\SysWOW64 directory, then run the following command:
regsvr32 richtx32.ocx

You will see a dialog indicating the ocx registered successfully as shown in picture below. Once this is done, RepGen will function normally.


The next release (Power Monitoring Expert version 7.2 and higher) does not run into this problem and the file is registerd during installer.

Video: RepGen - Clicking the Generate button causes error about unregistered Tsgacal.ocx in PME

Issue
A user receives the following error when attempting to generate a report using the "Reporter" Excel based utility.

*ERROR* Error 339 (Component 'Tsgacal.ocx' or one of its dependencies not correctly registered: a file is missing or invalid)


Product Line
Power Monitoring Expert 7.2.x (PME 7.2.x)
Power Monitoring Expert 8.0 (PME 8)

Environment
"Reporter" report generation
RepGen

Cause
'Tsgacal.ocx' was not registered correctly.

Resolution
To correct this issue you will need to manually register Tsgacal.ocx using regsvr32.exe. Be sure to run this command when logged into the machine as the Administrator (not just an account that is in the Administrators group) or from an elevated command prompt . On machines running a 64-bit version of the operating system, be sure to use the 32 bit version of regsvr32.exe. It will be located in the C:\Windows\SysWOW64 directory. Here are the steps:

1- Start a command prompt (Right click on it and "Run as administrator")
2- Navigate to the C:\Windows\SysWOW64 directory, then run the following command:

regsvr32 Tsgacal.ocx

You will see a dialog indicating the ocx registered successfully. Once this is done, RepGen will function normally.


How do I Monitor Analog Input Over-Under Range conditions on a SCADAPack 350?

Only the Scadapack models 314, 334 and 357 (only AI on the 5606 Lower IO board) have register assignments that monitor the out-of-range status for analog inputs.

The only way to monitor if an analog input has failed, would be to monitor the raw input and look for a zero or full scale value.

For a SP350 using a 5V/20mA register assignment and a 4-20mA input:
The screnshot below shows logic that scales the raw value of input 30001 to produce a scaled value in register 40110 (in mA)

With the 5V/20mA register assignment, a count of 32767 will appear when seeing a full scale value or an out of range value. In either scenario, the mA reading will never go above 20mA which is why the threshold has been set to 19.99mA.

For a SP350 using a 10V/40mA register assignment and a 4-20mA input:

The screnshot below shows logic that scales the raw value of input 30001 to produce a scaled value in register 40110 (in mA)

With the 10V/40mA register assignment, register 30001 can now measure beyond 20mA so it is now possible to tell a full scale value apart from an out of range value. Full scale 20mA now corresponds to a raw input value of 16384. The logic is looking for an out of range condition when it sees 20.01mA or greater.

What encoder card would you use if you are replacing an existing ATV58F encoder drive with the ATV71 drive?

Issue:
What encoder card would you use if you are replacing an existing ATV58F encoder drive with the ATV71 drive?

Product Line:
Altivar 58F and ATV71

Environment:
All 

Cause:
encoder swapping out old ATV58F with new ATV71 drive. 

Resolution:
The ATV58 type FVC for incremental optical encoder with RS422 compatible differential outputs Impedance = 330 W Maximum Maximum 5000 pulses/revolution Minimum 100 pulses/revolution Maximum frequency: 200 kHz at high speed If they replace the ATV58 with a ATV71 they will need to order the  ATV71+ VW3A3401 which is compatible RS422 and 5vdc with differential outputs.

Why does my ATV31 or ATV312 have a blank display or not power up?

Issue:
Why does my ATV31 or ATV312 have a blank display or not power up?

Product Line:
Altivar ATV31 ATV312

Environment:
All

Cause:
The digital display is blank, or the drive will not power up.

Resolution:
Troubleshooting Tips
Check the line voltage on L1 L2 L3 see if the input voltages are balanced.
Checked the DC bus on PA+ and PC-  or + - terminals.  480VAC line voltage will give you a 680VDC bus,  230VAC Line voltage will give you a 330 VDC bus.
Check the +24VDC to com and the +10VDC to COM (not ground).
Remove any or all control wires from the terminals of the drive then power up.
There are no repair parts for the ATV31 or ATV312 drives. So if the drive is inoperable, it will need to be replaced.

What is the maximum motor cable length for an ATV312?

Issue:
What is the maximum cable distance from an ATV312 drive to the motor?

Product line:
ATV312, Altivar 312, ATV320, Altivar 320

Environment:
All models

Cause:
n/a

Resolution:
The ATV312 shows that an output filter or choke is required for any cable distance between the drive and motor exceeding 164 feet (50 meters).  Above 164 feet, there is a change with shielded vs non-shielded.

Shielded cables
From 164 feet to 330 feet (100 meters) you can use the LR filter cell or a motor choke.

Unshielded cables
From 164 feet to 660 feet (200 meters) you can use the LR filter cell or a motor choke.
 

What are the voltage, temperature and altitude tolerances for the Altivar 32/320 drive?

Issue:
Customer wants to know the temperature and altitude limitations for the ATV32/ATV320 drive. 

Product line:
ATV32, Altivar 32, ATV320, Altivar 320

Environment:
All

Cause:
n/a

Resolution:
The voltage range for the M2 drives (200-240V) is 200V, minus 15% to 240V, plus 10%.
The voltage range for the N4 drives (380-480V) is 380V, minus 15% to 480V, plus 15%.

The temperature rating for all models is +14F to +122F (-10C to +50C), without derating (as long as the switching frequency is 4 kHz or less). 

Optional derating is available from +122F to +140F (50C to 60C).  Consult the Installation manual for de-rating curves based on the temperature and switching frequency.

The maximum altitude the Altivar 32 can be installed without de-rating is up to 3300 feet (1000 meters).  De-rate the drive nominal current by each additional 330 feet (100m) up to a maximum ceiling of 10,000 feet (3000m). 

How and why are Altistart Softstart and AC Drive de-rated for altitude?

Issue:
How and why is the Altistart 48 de-rated for altitude?

Product Line:
ATS48 ATS22 Altistart Softstarts

Environment:
All

Cause:
Wiring

Resolution:
The lower air pressure results in lower air density and so the cooling is less efficient.
There is also a maximum limit. This is due to the reduced air electrical resistance, which requires larger spacing to prevent arcing. The circuit boards and component spacing allows only a certain altitude and you can’t install it higher.

Maximum Operating Altitude;

3300 ft (1000 m) without de-rating. Above this, de-rate the

nominal current by 2.2% for each additional 330 ft

(100 m) to a maximum of 6600 ft (2000 m)

Reading and Writing SDOs from a M340 PLC via CANopen without programmed logic.

Goals and Symptoms

M340, CANopen

Causes and Fixes

It is possible to read/write SDOs to/from a supported CAN device connected to a M340 PLC.
This is accomplished by tools located in the configuration of the CAN Device while online with Unity Pro Software.

First while connected online and running with Unity open the supported CAN device from the Configuration tree.


Next double click on the device name and then on the CANopen tab.



To do a Read SDO choose this under the Request to send menu. Then chose the Index and Subindex of the SDO you want to read.

Notice the Parameter Name and Parameter Size of the SDO are displayed.
Press send and the current value of the SDO is displayed in the Response Received section in Hex.

Note: The format is LSB (Least Significant Byte) first then MSB (Most Significant Byte) last. If you are reading a double word then the LSW (Least Significant Word) is first followed by the MSW (Most Significant Word).


In this example the Response Received is 4D01. Flip the Bytes we get 014D Hex which converts to 333 or 33.3 seconds for Acceleration

To Write an SDO the process is pretty much the same with some exceptions.
First chose Write SDO from the Request to send menu. Again chose the Index and Subindex of the SDO you want to Write to.

But know the Value section is not grayed out and needs to be filled in. You must input this value in HEX with the LSB first followed by the MSB

Example: Let say we want to write 100.0 seconds to the Acceleration. We would need to send a Value of 1000 DEC which converts into 3E8 HEX putting the LSB first and then the MSB we get E803.

Press send to Write to the SDO.



Note: These are one time reads/writes (not continuous) if you want to continually read/write to an SDO you will need to do so via the PLC program or by other means.


Do the electronic boards of the Altivar 61 and Altivar 71 drives have conformal coating?

Issue:
Do the electronic boards of the Altivar 61 and Altivar 71 drives have conformal coating?

Product Line:
Altivar ATV61 and ATV71

Environment:
Suffix S337 only

Cause:
Needs to know if you can order the ATV61 ATV71 drive with conformal coating?

Resolution:
For the ATV61 & ATV71 drives there is an option to have product treated for increased protection for dusty and corrosive environments. This product is not stocked. Add 'S337' to the end of the catalog number and multiply the listed price by 1.2 to obtain new price. With this option, exposed copper is tinned, circuit boards are conformal coated in critical areas and plastics are treated to better withstand the corrosive nature of certain oils. This option is standard on 55kW/75HP @ 230 Vac and higher & 90kW/125HP @ 460 Vac and higher.

The standard ATV61 and ATV71 drives are designed for maximum ambient pollution as follows:
ATV71:
H...M3, 71HD11M3X, HD15M3X, H075N4 to HD18N4 are Degree 2 conforming to IEC/EN 61800-5-1
HD18M3X to HD75M3X, HD22N4 to HC50N4 are Degree 3 conforming to IEC/EN 61800-5-1

ATV61:
H...M3, HD11M3X, HD15M3X, H075N4 to HD18N4 are Degree 2 conforming to IEC/EN 61800-5-1
HD18M3X to HD90M3X, HD22N4 to HC63N4 are Degree 3 conforming to IEC/EN 61800-5-1


 

USB CAT-5 Pod Extender Specifications

Issue:

USB CAT-5 Pod Extender Specifications

Product Line:

NetBotz

Environment:

NetBotz CAT5 pod extender

Cause:

Configuration.

Resolution:

The NetBotz CAT-5 Pod Extender is composed of two main components:
  1. Local Extender Unit
  2. Remote Extender Unit

There are two versions of the NetBotz CAT-5 Pod Extender:
  1. Model 110i - which has 1 USB port on the remote end
  2. Model 410i - which has 4 USB ports on the remote end



The NetBotz CAT-5 Pod Extenders support up to 330 feet of CAT-5 cabling between the local and remote ends.

Local Extender Unit:
  • Self-powered
  • Attaches to NetBotz 420 or 500 via standard USB cable
  • Upstream = USB “B” connector (connects to the 420 or 500)
  • Downstream = RJ-45 connector (connects to the Remote Extender Unit)

Remote Extender Unit:
  • Self-powered
  • Integrated 1 port USB hub
  • Upstream = RJ-45 connector (connects to the Local Extender Unit)
  • Downstream = USB “A” connector(s) (connects to camera or sensor pods)
  • Maximum of 1 hub can be connected to the Remote Extender Unit to extend an additional 16 feet or 5 meters.

NOTE:Only one end of the CAT-5 Pod Extender has to be powered. The power can be supplied to the Local or Remote Pod Extender.

USB Specifications for the WallBotz 500

Issue:

USB Specifications for the WallBotz 500 

Product Line:

NetBotz

Environment:

NetBotz 500 NBWL0500

Cause:

USB specifications.

Resolution:

WallBotz 500 USB Specifications

WallBotz 500 Base Unit
  • 6 USB ports
  • 4 USB channels
Channel Configuration:
  • The docking points (internal USB ports) share a USB channel
  • USB ports A & B share a channel
  • USB port C has a dedicated channel
  • USB port D has a dedicated channel
Important
One Camera Pod per channel
Multiple Sensor Pods per channel

USB options increase the length that USB devices can be from the USB host:
USB Cables
  • Maximum of 16 feet (5 meters)
  • Attach USB devices to USB hosts/hubs
USB Hubs
  • 1 “B” connector and 1 to 7 “A” connectors
  • 4 chained hubs up to 80 feet (25 meters)
  • Use standard USB cables to chain hubs
  • Self-powered and Bus-powered available
USB Repeaters / Extenders
  • USB cable with integrated single-port bus-powered hub
  • 4 chained together with standard USB cable on the end going to the USB device (80 feet / 25 meters)
  • Bus-powered
CAT-5 Pod Extenders
  • Extends the range of USB devices using existing CAT-5 cabling
  • Range over CAT-5 Cable = 330 feet (100 meters)
  • Local extender unit = Self-powered, attaches to WallBotz 500 via standard USB cable, Upstream = USB “B” connector, Downstream = RJ-45 connector
  • Remote extender unit = Self-powered, integrated 1 port USB hub, Upstream = RJ-45 connector, Downstream = USB “A” connector
  • Maximum of 1 hub can be connected to the Remote extender unit
Fiber Pod Extender
  • Extend the range of Camera Pods & Sensor Pods using fiber cabling
  • Range over fiber cable = 500 meters Plus 5 m at each end for total 510 meters (1,673 feet)
  • Local extender unit(LEX) = Attaches to WallBotz 500 via standard USB cable, USB “B” connector IN, Fiber MT-RJ connector OUT
  • Remote extender unit(REX) = Integrated 4 port USB hub, Fiber MT-RJ connector IN, USB “A” connector out
  • Power connections required for both LEX & REX
  • Use fiber optic surface cabling or patch cord into fiber premise cabling
  • Package includes: LEX, REX, 2 AC power adapters, 2m USB cable, User guide

What ION7550/ION7650 firmware downloads are available and what changed?

Issue
Where can I download ION7550/ION7650 firmware and what was updated?

Product Line
ION7550/ION7650

Environment
Firmware Download Links

Resolution
The table below lists the current and past firmware versions with associated download and What's New? document links:
Firmware Version ION7650 Firmware* ION7550 Firmware* What's New? Document Notes Release Date
V411 Download Download See Below Only compatible with -05 hardware July 2018
V410 Download Download Details Only compatible with -05 hardware March 2017
V401 Download Not Available Details Only compatible with -05 hardware March 2016
V400 Download Not Available Details Only compatible with -05 hardware Feb 2015
V375 Download Download See Below Use for -04 and older hardware July 2018
V374 Download Not Available Details   March 2016
V373 Download Download Details   Dec 2014
V371 Download Download See Below   June 2012
V366 Download Download See Below   Feb 2012
V360 Not Available Download Details    
V355 Not Available Not Available Details    
V350 Not Available Not Available Details    
V331 Not Available Not Available See Below    
V330 Not Available Not Available Details    
V321 Not Available Not Available Details    

*Older versions with 'Not Available' status may be requested from Technical Support if required.

Additional descriptions for firmware versions are as follows:


V411/375
No new features.
 
V410​
This firmware release supports EN50160:2010 (Edition 4) and IEC 61000 4-30 Edition 3. EN50160 is a European standard that defines the voltage characteristics of the electricity supplied by public distribution systems. The latest firmware version for this meter now supports the EN50160:2010 (Edition 4) standard. The IEC 61000-4-30 (4-30) standard defines methods for measurement and interpretation of power quality parameters in 50/60 Hz AC power supply systems. The standard describes measurement methods for relevant parameters to obtain reliable, repeatable and comparable results using any compliant meter. 
 
V400 
V400 is a general firmware release that adds support for new metering hardware. In addition this firmware release reduces the 7x50e and 7x50s variants into one allowing for IEC61850 and10Meg of logging memory to occur upon the same device. V400 adds compatibility for the -05 hardware revision option. This can be found as the last two digits of a meters serial number. V400 will NOT be compatible with previous versions of hardware ( -04 or earlier). In addition previous firmware revisions (pre V400) will not be compatible with the -05 hardware. We have consolidated the e (IEC61850) and s (standard) variants into one release. This means ALL devices ordered with V400 will now contain IEC61850 functionality as well as contain the 10M logging memory. Both features can be implemented in frameworks simultaneously. NOTE: To support the new features in v400, download the latest version of ION Setup from the website. 
 
V401/374
*The V374s version is the standard version. *The V374e version is for IEC61850 protocol support. This firmware is for the older hardware platform (RevA, if you like). The equivalent firmware for the RevB hardware platform is V401.
 
V373​
Firmware V373 is a general firmware release that adds support for the following features: (1) Access to more voltage data (2) Enhanced interharmonic distortion calculation (3) Display module enhancements (4) initial release of the PowerLogic Remote Display and also includes security enhancements. NOTE: For more detailed information about any of these features, please find the document entitled "What’s new in ION7550/ION7650 v373" (7EN12-0276-00). In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). Note that releases of Meter Template files often do not keep pace with firmware releases so do not be concerned if the firmware version number in the label of latest available template file is not as high as the version number of the firmware file. The main thing is to get the latest available file for each of firmware and template. ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
Important Notes: *Generally, two versions of firmware are available for the ION7x50 devices: VXXXe with IEC 61850 implementation, and; VXXXs without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware, the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware, the meter’s original logging memory will be restored.  

 
V371​
Firmware V371 is a general firmware release that adds support for the initial release of the PowerLogic Remote Display and also includes security enhancements. In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
Important Notes: *Two versions of firmware are available below namely: V371e with IEC 61850 implementation, and;V371s without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware (7650V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7650V360s), the meter’s original logging memory will be restored. 
 
V366
Firmware version 366 (V366) for the ION7x50 adds Modbus mastering over TCP support for up to 10 connections. This is in addition to the 8 available Ethernet connections and is also in addition to the Modbus master functionality in both serial ports. This release also includes various communications bug fixes. When upgrading your meter's firmware please download the latest firmware version (.upg file) and the equivalent Meter Template (.dcf file). You can upgrade meter firmware using ION Setup or ION Enterprise. See the Upgrading ION Device Firmware technical note for complete details
Important Notes from V360 (applicable to V366): * Two versions of V360 firmware are available below: with IEC 61850 implementation (7x50V360e) and without IEC 61850 implementation (7x50V360s). * IEC 61850 can only be purchased on 5MB meters, not 10MB meters. If you upgrade a 10MB meter to use IEC 61850 firmware (7x50V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7x50V360s), the meter’s original logging memory will be restored.* The non IEC 61850 firmware version (7x50V360s) still has new features available, such as COMTRADE waveform recording.* To find ICD files related to the IEC61850 implementation on ION7x50 meters, search the keyword icd on any schneider-electric.xxx site 
 
V360
Firmware version 360 (v360) for the ION7550/ION7650 adds IEC 61850 server functionality. This includes FTP support and the ability to save waveform data in COMTRADE format.
 
V355
Firmware version 355 (v355) and factory template 7550/7650_v355_FACPQ_V3.4.0.0.0 for the ION7550 / ION7650 adds International Electrotechnical Commission (IEC) 61000-4-30 Class A Edition 2 standard compliance for the ION7550 / ION7650 and the ability to configure the event priority value for digital input state change events.
 
V350
Firmware version 350 (v350) for the ION7550 / ION7650 adds a number of new features as well as support for the new Communications Card.
New features
  • Disturbance Direction Detection capabilities are now available.
  • Localization options have been added to the meter, including:
    • the ability to set the language of the front panel display to English, Spanish, French or Russian.
    • the option to customized IEEE/IEC convention settings.
  • Setpoint learning functionality has been added. 
  • The meter can function as a Modbus gateway, forwarding Modbus packets from a master through the meter to downstream serial devices.
  • Trending and Forecasting functionality has been added.
  • The meter can now communicate selected values over the Ethernet via SNMP.
  • Support for a new communications card has been added.
  • A default IP Address has been added. For more information on these features, see the relevant sections in this document.
Other changes
  • Power Availability has been removed from the default template.
  • V4, I4, I5 waveform recorders have been removed from the default template.
  • Thermal Demand has been removed from the default template.
 
V331​
Firmware version 331 (v331) for the ION7550/ION7650 meter improves Class A compliance with the IEC 61000-4-30 (2003 - 1st Edition), or “4-30” power quality standard. Compliance improvements included are Class A Flicker with no exceptions
 
V330
Firmware version 330 (v330) for the ION7550 / ION7650 meter supports Class A compliance with the IEC 61000‐4‐30 (2003 ‐ 1st Edition), or “4‐30” power quality standard.
 
V321
Firmware version 321 features enhanced Modbus Mastering with four ION modules new to the ION 7550 /ION 7650 platform. The Modbus Master Device and Modbus Master Mapping modules work together to offer improved setup of Modbus read functionality. The Averaging module provides simple averaging and easily links with other Modbus modules. The Modbus Master Options module allows multiple serial connections to different loops of Modbus devices.
Advanced meter security provides an additional layer of security, allowing you to configure up to 16 users, each with unique access rights to the meter. Access rights consist of different security levels, permitting different users to read values, perform resets, time sync the meter clock, or configure meter settings.

Video: How can I download Event, Data, Configuration, and Debug files from my Network Management Card?


Issue
  1. Technical Support has requested log files for review
  2. The user wishes to view available log files
  3. The user would like to back up one or more files.

Product Line
 
  • Web/SNMP Card - AP9606
Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9312TH)
  • Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX, Environmental Monitoring Units (AP9320, AP9340, Netbotz 200)
  • Network Management Card 2 (NMC2) - AP9630/AP9630CH, AP9631/AP9631CH, AP9635/AP9635CH
Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), Rack Automatic Transfer Switches (AP44XX), Certain Audio/Video Network Management Enabled products, Smart-UPS Online (SRT).

Environment
  • All serial numbers
  • All firmware versions (unless otherwise noted)


Cause

You can download Event and Data logs from a Network Management Card (NMC) as well as any configuration files directly from the Network Management Card. This is helpful in situations that require backup of data and/or settings or when troubleshooting. In certain situations, additional debug files may be requested. This is typically done using the FTP protocol but other options exist depending on your device type and current configuration.


Resolution

Refer to the instructions below which cover FTP or SCP, download via web interface (if available), and via the Command Line Interface (CLI) (if available).

To begin, here is a list of what files are available from each card:
 
  • Web/SNMP Card (AP9606)
    • Available file includes: event.txt
  • Network Management Card 1 (AP9617, AP9618, AP9619)
    • Available files include: event.txt, data.txt, and config.ini
 
  • Network Management Card 2 (AP9630, AP9631, AP9635)
    • Available files include: event.txt, data.txt, config.ini, debug.txt, dump.txt, select UPS debug files (v6.0.6 and higher only)

File Transfer Protocol - All Network Management Cards or Web/SNMP Card


Please follow the procedure below for FTP instructions on v3.X.X, v5.X.X, and v6.X.X firmware versions. These same steps could also be used for SCP in some form.
 

1.) Open a command prompt (In a Windows environment: Start > run > "cmd") or other client that supports the FTP protocol.

2.) Change directories to the directory that you want the files stored in. Generally you'd use the cd command in most command line tools. If using a GUI FTP client, this may not be necessary.

3.) Type ftp<space><IP address of Network Management Card>. Press enter.

4.) Log into the Network Management Card with an Administrator login.

5.) Type bin. Press enter. (This will change into binary transfer mode, as opposed to ASCII.)

6.) Type hash. Press enter. (This will display hash marks - # - on the screen to indicate data transfer).

7.) At your command prompt, type get config.ini. Press enter.

8.) *If using Network Management Card 2 only, files are now stored in the /logs directory on the card. Even so, backwards compatibility is built in so that these files can be retrieved from the root directory. Alternatively, you can also change to the logs directory to get the files. To do so, type cd logs.

9.) Type get<space>data.txt. Press enter.

10.) Type get<space>event.txt. Press enter.

11.) Optional: If requested to do so, change to the /dbg directory by typing cd<space>/dbg and type get<space>debug.txt and/or get<space>dump.txt.

12.) The files have now been downloaded and are saved to the directory that was specified in step 2.

13.) Type bye and exit out of your command prompt or FTP client.
 



Network Management Card 2 (AP9630/31/35) Only - v6.0.6 and higher - How to Export Logs (data.txt, event.txt, or config.ini only) via the web interface


Alternatively, if files are requested by technical support, a single debug file download, including event.txt and data.txt with many other files can be obtained via the web interface under About->Support->Generate Logs and subsequently Download logs. This same generation/download can be completed via the logzip CLI command and then FTP/SCP to download the single file from the /dbg directory.

 


 




Proceed below if only event.txt, data.txt, and config.ini are required.

1.) Log into the Network Management Card via a supported web browser.

2.) Navigate to the Logs menu and choose either Data->Log or Event->Log.

3.) Select the floppy disk icon, as shown below and you can export either data.txt or event.txt directly from the web interface to your local computer from the disk icon in their respective menus.




4.) Choose a location on your local computer to save the file with the dialog box that pops up.




5.) For config.ini, you navigate to Configuration->General->User Config File and select the download button, shown below.






After selecting Download, a dialog box should appear for you to save your file to your local computer.





 

Network Management Card 2 (AP9630/31/35) Only - v6.0.6 and higher - How to Export "Debug File Download" via Command Line Interface (CLI)


These steps are helpful if web access is unavailable or allowed.
 

1.) Connect to the Network Management Card 2 via the CLI (telnet, SSH, or local console).

2.) Issue the logzip command. During this process, the Network Management Card will generate a file called debug_<serial number of card>.tar. 
 

Example:

apc>logzip
Generating files
Compressing files into /dbg/debug_ZA123456789.tar
E000: Success
 

3.) Now the .tar file needs to be retrieved. Connect to the card via FTP or Secure CoPy. Log in via your preferred method and verify the file is is present in the /dbg directory.

 

Example (via FTP)

220 AP8841 Network Management Card AOS v6.1.3 FTP server ready.
User (10.10.10.96:(none)): apc
331 User name okay, need password.
Password: <hidden>
230 User logged in, proceed.
ftp> bin
200 TYPE Command okay.
ftp> hash
Hash mark printing On  ftp: (2048 bytes/hash mark) .
ftp> cd /dbg
250 CWD  requested file action okay, completed.
ftp> ls
200 PORT Command okay.
150 File status okay; about to open data connection.
./
../
debug_ZA123456789.tar
226 Closing data connection.
ftp: 33 bytes received in 0.00Seconds 16.50Kbytes/sec.

After verifying the file is present, download it. Change your local directory prior, if necessary. (This can be done by using the LCD ftp command.)

ftp>get <space>debug_ZA123456789.tar
150 File status okay; about to open data connection.
226 Closing data connection.
ftp: 2048 bytes received in 2.31 Seconds 16.50Kbytes/sec.

 

4.) Locate the file for storage or to provide to technical support.