INS250 3P 200 A - SWITCH DISCONNECTOR
Interpact INS630 standard switch. 3 poles
Compact INS250 3P; Switch Disconnector
INS250 3P 200 A - SWITCH DISCONNECTOR
Interpact INS630 standard switch. 3 poles
Compact INS250 3P; Switch Disconnector

Compact Interpact Switch Disconnector INS250, 200A, 3 Poles

Catalogue Number: 31102
INS250 3P 200 A - SWITCH DISCONNECTOR
Interpact INS630 standard switch. 3 poles
Compact INS250 3P; Switch Disconnector
INS250 3P 200 A - SWITCH DISCONNECTOR
Interpact INS630 standard switch. 3 poles
Compact INS250 3P; Switch Disconnector
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

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Range
Compact
Range of product
INS250
Product or component type
switch disconnector
Product name
Compact INS
Device short name
Interpact INS250
Switch-disconnector name
Interpact INS250
Poles description
3P
Network type
  • DC
  • AC
    • Network frequency
      50/60 Hz
      [Ie] rated operational current
    • AC-22A: 200 A AC 50/60 Hz 220/240 V
    • AC-23A: 200 A AC 50/60 Hz 480 V NEMA
    • AC-23A: 200 A AC 50/60 Hz 500/525 V
    • AC-23A: 200 A AC 50/60 Hz 660/690 V
    • DC-22A: 200 A DC 125 V 2 poles in series
    • DC-23A: 200 A DC 125 V 2 poles in series
    • AC-22A: 200 A AC 50/60 Hz 380/415 V
    • AC-22A: 200 A AC 50/60 Hz 440/480 V
    • AC-22A: 200 A AC 50/60 Hz 480 V NEMA
    • AC-22A: 200 A AC 50/60 Hz 500/525 V
    • AC-22A: 200 A AC 50/60 Hz 660/690 V
    • AC-23A: 200 A AC 50/60 Hz 220/240 V
    • AC-23A: 200 A AC 50/60 Hz 380/415 V
    • AC-23A: 200 A AC 50/60 Hz 440/480 V
      • [Ui] rated insulation voltage
        750 V AC 50/60 Hz
        [Ith] conventional free air thermal current
        200 A at 60 °C
        [Icm] rated short-circuit making capacity
      • 30 kA switch-disconnector alone 690 V AC at 50/60 Hz
      • 330 kA with upstream protection circuit breaker 690 V AC at 50/60 Hz
        • [Ue] rated operational voltage
        • 125 V DC
        • 690 V AC 50/60 Hz
          • Suitability for isolation
            yes
            Contact position indicator
            yes
            Visible break
            no
            Pollution degree
            3
            Control type
            direct front rotary handle
            Handle colour
            black
            Mounting mode
            fixed
            Mounting support
          • plate
          • rail
            • Upside connection
              front
              Downside connection
              front
              Maximum power
            • AC-23: 110 kW at 440 V AC 50/60 Hz
            • AC-23: 110 kW at 480 V AC 50/60 Hz (NEMA)
            • AC-23: 132 kW at 500/525 V AC 50/60 Hz
            • AC-23: 160 kW at 660/690 V AC 50/60 Hz
            • AC-23: 55 kW at 220/240 V AC 50/60 Hz
            • AC-23: 55 kW at 230 V AC 50/60 Hz (NEMA)
            • AC-23: 90 kW at 380/415 V AC 50/60 Hz
              • Rated duty
                uninterrupted
                [Icw] rated short-time withstand current
              • 1.8 kA during 30 s conforming to IEC 60947-3
              • 2.2 kA during 20 s conforming to IEC 60947-3
              • 4.9 kA during 3 s conforming to IEC 60947-3
              • 8.5 kA during 1 s conforming to IEC 60947-3
                • Mechanical durability
                  15000 cycles
                  Electrical durability
                • AC-22A: 1500 cycles 440 V AC 50/60 Hz
                • AC-22A: 1500 cycles 500 V AC 50/60 Hz
                • AC-22A: 1500 cycles 690 V AC 50/60 Hz
                • AC-23A: 1500 cycles 440 V AC 50/60 Hz
                • AC-23A: 1500 cycles 500 V AC 50/60 Hz
                • AC-23A: 1500 cycles 690 V AC 50/60 Hz
                • DC-22A: 1500 cycles 125 V DC 2 poles in series
                • DC-23A: 1500 cycles 125 V DC 2 poles in series
                  • Connection pitch
                    35 mm
                    Height
                    136 mm
                    Width
                    140 mm
                    Depth
                    96 mm
                    Net weight
                    2 kg
                    Compatibility code
                    INS250
                    Standards
                  • IEC 60947-1
                  • IEC 60947-3
                    • Product certifications
                    • CCC
                    • KEMA-KEUR
                      • IP degree of protection
                        IP40 conforming to IEC 60529
                        IK degree of protection
                        IK07 conforming to EN 50102
                        Ambient air temperature for operation
                        -25-70 °C
                        Ambient air temperature for storage
                        -50-85 °C
                        Sustainable offer status
                        Green Premium product
                        REACh Regulation
                        Free of Substances of Very High Concern above the threshold
                        EU RoHS Directive
                        Compliant
                        Mercury free
                        Yes
                        RoHS exemption information
                        Yes
                        China RoHS Regulation
                        Product out of China RoHS scope. Substance declaration for your information
                        Environmental Disclosure
                        ENVPEP1304025
                        Circularity Profile
                        N/A
                        WEEE
                        The product must be disposed on European Union markets following specific waste collection and never end up in rubbish bins
                        California proposition 65
                        WARNING: This product can expose you to chemicals including: DINP and DIDP which is known to the State of California to cause Carcinogen and Reproductive harm. For more information go to www.p65warnings.ca.gov
                        Warranty
                        18 months

                        Documents & downloads

                        hide show
                        Filter items
                        • All

                        • CAD Files and Packs

                        • Technical Data Catalogues

                        • Catalog Page

                        • Installation Instruction

                        • Product Environmental

                        • End of Life Manual

                        • Operating Manuals

                        • Specification for Tender

                        • Declaration of Conformity

                        Frequently Asked Questions

                        hide show

                        Interpact load break switch needed, 160Amp 3P

                         Use a 31104

                        Does the PDL 695/15 comply with AS/NZS 3112 standard

                         Yes it does

                        What is the extended rotary handle for a 31104

                        The part code is 31050

                        What is the bolt hole size of the 31100 INS250-100?

                        The bolt hole size is M10 for the INS250-100....INS250-250

                        see attachment

                        What is the part code for a Escutcheon plate for a 31106 - INS250 load break switch

                        Use a 31079 escutcheon plate

                        What is the NZ Equivalent for a 43850 IN250

                         The part code is 31106 which is an INS250

                        Does the 31106 come with a handle?

                         It comes complete with a direct handle. Extended rotary handles are available as an extra.

                        What is the part number for the Auxiliary to suit the INS Load break swiich, 31106?

                        The part number for the Auxiliary to suit the INS Load break swiich, 31106 is part number 29450.
                        See data sheet for more information:
                        https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=29450
                        User-added image

                        What is the code for an extended rotary handle for 31052 (INS400) ?

                        Code = 31052 Suits INS320 to INS 630 - Black

                        When polling dual registers in InfraStruXure Central 6.0, both registers must be polled together.

                        Issue:

                        When polling dual registers in InfraStruXure Central / StruxureWare Data Center Expert, both registers must be polled together.

                        Product Line:

                        InfraStruXure Central / StruxureWare Data Center Expert

                        Environment:

                        Modbus communications

                        Cause:

                        Modbus registers are limited in size, which limits the values they can store and return to a BMS. Unsigned values can not exceed 65535. Because some values returned by ISXC may be greater than this maximum value, we have created the ability to use 2 registers together as a pair to allow for this larger output. If you choose to configure 31001 as a dual register, it will encompass 31001 and 31002.

                        Resolution:

                        When polling these registers, poll both 31001 and 31002 (or whatever register pair you have set up this way) during the same poll. Failure to do so will return invalid results.

                        What is the part number for an INS250 isolator and rotary handle?

                        the part number for an INS250 isolator and rotary handle is - 31106 & LV431050

                        For further information , visit links below:-
                        https://www.schneider-electric.com.au/en/search/LV431050
                        https://www.schneider-electric.com.au/en/search/31106
                        User-added image
                        User-added image
                         

                        Which cable should be used when making Interbus-S cables longer than 100cm?

                        There are two Belden cables that can be used.
                        1. Belden 3120A for signal only.
                        2. Belden 3119A for signal and power.


                        What is the extended rotary handle for a 31146

                        The part code is 31055

                        Where can I find the register list for the iEM3100, iEM3200, and iEM3300 series of meters?

                        Issue
                        A user may need the register list for the iEM3100, iEM3200, and iEM3300 series of meters.
                         
                        Product Line
                        iEM3100, iEM3200, iEM3300 series
                         
                        Environment
                        iEM3100, iEM3200, iEM3300 series
                         
                        Cause
                        A user may need the register list for the iEM3100, iEM3200, and iEM3300 series of meters.
                         
                        Resolution
                        The user manual for the iEM3100, iEM3200, and iEM3300 series of meters (document reference number DOCA0005EN-04) has a register list in Chapter 5: Communications via Modbus RS-485. See page 57 of the pdf document attached   (doca0005en-04.pdf)

                        Getting E1100 error on the LXM32 servo drive

                        Issue:
                        Getting E1100 error on the LXM32 servo drive

                        Product Line:
                        LXM32

                        Resolution:
                        E1100 is a "parameter out of range" error. The parameter could be coming from a PLC or an HMI communication with the LXM32 drive and sending an out of range parameter like speed, acceleration, deceleration or position.

                        What are the dimensions for 31147?

                        Dimensions for the 31147 are - H136mm x W285mm x D131mm

                        For further details regarding 31147 go to link below:-
                        https://www.schneider-electric.com.au/en/search/31147

                        What is the part code for a CHANGE OVER SWITCH manual 250Amp

                        Use a 31146 - MANUAL SOURCE CHAN E OVER SWITCH 

                        What are the dimensions of the INS400 single handle transfer switch 31150?

                        205mm x 395mm x 155mm (H x W x D) excluding the handle.
                        Overall depth with standard handle is 213mm.
                        See attached.

                        Do you offer a key switch like the 31VK2 but in the 2000 Series?

                        No, Unfortunately we do not offer a key switch in the 2000 series. The only series we offer a key switch is the Standard Series and the industrial 56 Series.

                        Can StruxureWare Data Center Expert output a 32 bit register with its Modbus output?

                        Issue:

                        A single register in StruxureWare Data Center Expert's modbus output is limited to 16 bit.

                        Product Line:

                        StruxureWare Central / StruxureWare Data center Expert

                        Environment:

                        StruxureWare Central any version
                        StruxureWare Data center Expert any version

                        Cause:

                        The output of a single register for StruxureWare is a 16 bit unsigned integer. This means that any value larger than 65535 can not be handled by a single register. This includes values lower than 65535 that report with a decimal such as 6553.5. DCE will output 65535 but your BMS will need to divide by 10 in such cases.

                        Resolution:

                        We can not output a 32 bit register in StruxureWare. To overcome this limitation, StruxureWare Data Center Expert can be configured to output a value to 2 registers. This must be configured during the initial setup for the output of each register. StruxureWare does not know which registers may be too large for an individual register so each must be done manually. Each should be polled a 16 bit unsigned integer

                        To configure this option, go to the system menu and building management settings. Select the device that you will be using and choose modify device settings. If you double click any register, you get the option to "Edit the Slave Sensor Register Value" which is not necessary and you get the option to "Edit the number of registers used for this sensor". This second field can take a value of either 1 or 2. For values above 65535, you must enter the number 2 and hit OK. If the register chosen was 31000, the next available register will now be 31002. The sensor that may have been set to use 31001 will now change. This is also why this should be done upon initial setup as if the system is already configured and a register is changed, the polling software must be reconfigured with the new registers.

                        If you set 31000 to a double register, you then need to poll 31000 and 31001. you then take the 1st register and left shift the first register (31000) by 16. In binary, it would look like this:

                        Assuming a value of 131071, a 32 bit register would return:
                        00000000000000011111111111111111

                        With 2 registers, you must poll both.
                        31000 returns 0000000000000001 If this were a single register, = 1
                        31001 returns 1111111111111111 = 65535

                        With 2 registers however, you must left shift the 1st register and add it to the second.

                        00000000000000010000000000000000 is the 1st register left shifted by 16 and is equal to 65536.
                        Add this value to the value returned from the second register:
                        1111111111111111 = 65535


                        Now you have a 32 bit number capable of holding values up to 4,294,967,295
                        00000000000000011111111111111111 = 65535 + 65536 = 131071

                        This math must all done on the side of the querying application.
                         

                        Getting error E4102 on LXM32 drive

                        Issue:
                        Getting E4102 on LXM32 drive

                        Product Line:
                        LXM32

                        Resolution:

                        E4102 means "power stage I2t".The drive creates a warning message (WarnLatched bit 30) and reduces to nominal current. There's no stop reaction in case of warnings.
                        A warning is an error class 0 meaning there's no reaction in transition. If there are warnings (error class 0), the two dots to the right of the 7-segment display (2) flash.
                        The parameters _WarnLatched and _SigLatched contain information on warnings and errors.
                        It's also possible to define an output for a warning or error.
                        The reason why the speed could drop to 0 is maybe because of reduced current or if there has been a stop command from the PLC.

                        What is the part number for a floor box which is 310 x 310?

                        The INS62044 has the dimensions of  311mm x 311mm x 105mm complete with a square plastic recessed lid. This part has provisions for 4 power and 4 data (suits 4 x 2000 or C2000 Series outlets). 
                        The base is metal which is used primarily in a concrete floor.

                        For further information please visit the following link: www.clipsal.com/Trade/Products/ProductDetail?catno=INS62044
                         

                        Video: Back-UPS BE750G Manual Adjustment for Master Control thresholds.

                        The following video details the process for manually adjusting the Master Control thresholds for the Back-UPS ES G series UPS.

                        Where can I find information on the sw100, sw101, sw102 and sw103 dip switches on the ATV212 drives?

                        Issue:
                        Where can I find information on the sw100, sw101, sw102 and sw103 dip switches on the ATV212 drives?

                        Product Line:
                        Altivar ATV212

                        Environment:
                        Altivar 212 drive

                        Cause:
                        Needs to know where they can find information on the dip switch settings.

                        Resolution:
                        There are 5 dip switches on the ATV212 drives
                        SW101= FM analog output U= voltage output I = current output
                        SW102= Sink Source switch
                        SW103= Term Switch. Selection of communication terminal resistor. When SW103 is set to Term, internal 120 Ohm termination resistor is connected between A and B terminals.
                        SW100= VIA= VIA analog input switch (U= voltage input or I= current input)
                            VIB= VIB analog input switch (0-10-vdc input or PTC input)

                          

                            

                         

                        What is the torque setting for the screws in the Iconic PDL381 mech products?

                        For the screws in the Iconic PDL381 mech products, the torque setting should be 0.8Nm (M3.5 screw as per Table 8.7 AS/NZS 3100)

                        Can the key be pulled out in both ON and OFF position in 31VK2 and 31VK2/2 key operated switches?

                        Yes, the key can be pulled out in both ON and OFF position in 31VK2  (one way) and 31VK2/2 (two way) key operated switches. They lock in ON and OFF position
                        For further information, please visit
                        https://www.clipsal.com/Trade/Products/ProductDetail?catno=31VK2
                        https://www.clipsal.com/Trade/Products/ProductDetail?catno=31VK2/2
                        User-added image

                        Can a data or AV outlet be added on the plate with 800 series integrally switched sockets

                        No. The joint Australia/New Zealand Wiring Rules (AS/NZS 3000) require that all faceplates comply with AS/NZS 3112, clause 3.2 of which prohibits mixing of these voltage levels on the same faceplate

                        How to I monitor NetBotz alarms using Modbus?

                        Issue:
                        Monitoring alarms on NetBotz using Modbus.
                         
                        Product Line:
                        NetBotz
                         
                        Environment:
                        NetBotz 550
                        NetBotz 570
                        NetBotz 450 (with Advanced Software Pack)
                        NetBotz 455 (with Advanced Software Pack)
                         
                         
                        Cause:
                        This is just a guide showing how to monitor NetBotz events using Modbus. Modbus output is not available on the 4xx units by default.
                         
                        Resolution:
                         
                        In this example, I have configured a NetBots 570 with a rack access pod NBPD0171. I want to see when there is a forced entry into a rack door being monitored by this NetBotz configuration. Any supported firmware should work but in this case, I have used version 4.5.2.
                        There is no way using Modbus to know the exact error message. Based on the return values and the register maps, you can tell what sensor is in an error state and you can tell what level of event is occurring. Let me first state that this mimics the DCE modbus output and you can use the following document (at least the beginning of it) to figure out the level of alarm:
                        https://www.apcmedia.com/salestools/JRUK-7R4L9N/JRUK-7R4L9N_R3_EN.pdf?sdirect=true
                        This is app note 156 and the link may change over time.
                         
                        First, Enable the Modbus output on the “Modbus Slave Communications” applet in NetBotz Advanced View (AV). On a 4xx unit, you must first install the advanced software pack. On a 5xx unit, this is enabled by default. 3xx units and older version 2 units does not support this feature.

                        This example is using Modbus over TCP but there is a serial option. Please see the user manual for your unit as to how to use the serial connections.
                         
                        Next, using the ”Modbus Slave System” applet in AV, find the appropriate pod. In this case, I am using Rack Access Pod 170 (03)

                         
                        Click “Modify Pod Settings” and you will be able to give the pod a slave address and create a register map for all it’s sensors:


                        After this configuration, you can view and subsequently export the register map back on the “Modbus Slave System” page.
                        You will see the alarms configured this way (and more):
                        all   30992(0x7910)  Alarm #03                                                         002     UINT16       RO      Alarm - Alarm Code + Corresponding Sensor
                         all   30994(0x7912)  Alarm #02                                                         002     UINT16       RO      Alarm - Alarm Code + Corresponding Sensor
                         all   30996(0x7914)  Alarm #01                                                         002     UINT16       RO      Alarm - Alarm Code + Corresponding Sensor

                        You will also see each pod as it’s own slave. Here you can see the main unit as slave 1 and the NetBotz 170 pod as slave 2:
                         
                        001   31000(0x7918)  NetBotz Rack Monitor 570:Ethernet Link Status                     002     INT16        RO      Value - 0(Down), 1(Up)
                         001   31002(0x791a)  NetBotz Rack Monitor 570:A-Link Bus Power                         002     INT16        RO      Value - 0(OK), 1(Overloaded)
                         
                         002   31000(0x7918)  Rack Access Pod 170 (03):Handle  (2)                              002     INT16        RO      Value - 0(Up), 1(Down)
                         002   31002(0x791a)  Rack Access Pod 170 (03):Handle  (1)                              002     INT16        RO      Value - 0(Up), 1(Down)
                         002   31004(0x791c)  Rack Access Pod 170 (03):Lock  (1)                                002     INT16        RO      Value - 0(Unlocked), 1(Locked)
                         002   31006(0x791e)  Rack Access Pod 170 (03):Reader  (2)                              002     INT16        RO      Value - 0(Disabled), 1(Enabled)
                         002   31008(0x7920)  Rack Access Pod 170 (03):Reader  (1)                              002     INT16        RO      Value - 0(Disabled), 1(Enabled)
                         002   31010(0x7922)  Rack Access Pod 170 (03):Door  (1)                                002     INT16        RO      Value - 0(Open), 1(Closed)
                         002   31012(0x7924)  Rack Access Pod 170 (03):Lock  (2)                                002     INT16        RO      Value - 0(Unlocked), 1(Locked)
                         
                        Please note that each register is actually listed as 2 numbers higher than the last. This is because each sensor is configured as 2 registers. If you're looking for data on a specific register say 31000, you actually have to pull 31000 and 31001. Note the register in bold is 31010. To get the data for this sensor, you need to pull 31010 and 31011. It also shows this is the door sensor and the value should be 0 for open and 1 for closed. Knowledge base FA214410 can assist if you’re unsure how to use dual registers but it should not be necessary in this specific instance.
                         
                        Next, when you poll for alarms, you poll register 30999. This  shows how many alarms there are. Register 30998 shows the highest severity of the alarms if there are multiple. For each alarm, you should read 2 registers back. In this case there is 1 alarm so reading 2 registers before the 30998 is 30997 and 30996.
                         
                        In this image from AV, you can see the door is open and in an error state:

                         
                        Upon polling the device’s IP and slave address 2, you can see that 31010 and 31011 (31011 is the important one) is reading 0. This means from the register map that the door is open. Value - 0(Open), 1(Closed)
                         

                        Here is what that same register looks like if I close the door:

                         
                         
                        Putting the door back in alarm, you can see that 30999 is 1 meaning there is 1 error and 30998 is 2 which means it is level 2 (error)....the latter is defined in the DCE app note 156 linked above.

                         
                        The register 30997 above reports the sensor. The return is 31010. This matches the register on that door sensor as shown in the register map. The register 30996 reports the actual error. This is also defined in the DCE app note. It's in HEX in the app note so you have to show the return in hex as I am doing here:

                         
                        Note that 30996  is reporting 000E. If you check the device alarm codes here (again from app note 156), you'll see that 000E relates to "General Device Alarm":

                         
                        So with this information, I opened a door with a locked handle and the information I pulled via Modbus shows that sensor (register) 31010  is in an alarm state of general device alarm and it is an error level. Looking at the register map I can tell that 31010 (remember, it's 2 registers on a sensor) is a door sensor and since it's return is 0, the door is open. You can also check the other sensors such as handle to see if it is down or check the lock to ensure it is locked etc.
                         

                        How to fix a 0023 Bus voltage high error on a GT inverter?

                        Issue:
                        Unit keeps faulting with a bus voltage high

                        Product Line:
                        GT Series: GT100, GT250 and GT500

                        Environment:

                        Cause: 
                        Lightning strike near by, loose connection on the CCU board connector P3 & P1002 or CCU board issue.

                        Resolution:
                        Check for loose connections at the CCU board at P3 and P1002 connectors. Try to clear the fault by pressing F1. If it can not be cleared, then call 866-519-1470 and select option 3 and 3 to open a new case. It is possible that it could be a CCU board issue.
                        Note: Make sure you check the array first and confirm there are no issues there.

                        How to read CM2000 registers from Wonderware software using an ECM

                        Product Line
                        CM2000
                        ECM

                        Environment
                        Modbus Register reads

                        Resolution
                        In order to read the CM2000 registers through an ECM module, Wonderware requires 30,000 added to the register number. Example: register 1003 in the CM2 would be read as 31003 in Wonderware.

                        How can a BCM module be programmed for 2w modbus on a 4w communication system?

                        Issue:
                        Applying BCM programmed for 2 wire modbus to a 4 wire modbus system

                        Product Line:
                        Powerpact and Masterpact breakers with modbus communications

                        Environment:
                        Applies to trip units with BCM

                        Resolution:
                        1. With a newer Micrologic P or H trip unit you may re-program the BCM module to 4w.  This requires firmware version 2010AK or newer.
                        2. If the trip unit does not have this option or if it is an A trip unit, you may use a 2w to 4w converter, CNV-100.  See the Attached Instruction Bulletin for more details.
                        3. Schneider sales offices can also order a BCM programmed for 4w modbus.  Order the module number, 33106 in Q2C with a note that you want it programmed for "4w Modbus."  
                          BCM 33106 profile is available only on Q2C Tool. Regional Field Offices to support order submission for customers who are unable to access Q2C.

                        Why a limit of 9672 Registers with CPU31110 since Unity V3.0?

                        In the CPU overview there was already a limit of 9672 registers,but Unity didn't have any no limitation for this limit. Since Unity Pro V3.0 a control was added to check this limitation.
                        That's why we could configure 9672 registers or more with CPU 31110 using Unity Pro v2.3,  but since Unity v3.0 we cannot exceed 9672.
                         

                        In the 31VK1 series can the key be removed in the " on " position ?

                        No , to remove the key in the " on position a 31VK2 is required , 31VK1 will only allow key removal in the " Off " position.

                        What is the degree of protection of 27046, 27047 and 27048 rotary handles.

                        The degree of protection of rotary handles references 27046, 27047 and 27048 is IP40.

                        These rotary handles are designed for C60, C120 and NC100 circuit breakers and "I switches".

                        Unfortunately IP54 degree of protection given in the catalogue is incorrect.

                        What are the torque settings for the screws in the terminals for the Iconic sockets?

                        For the screws in the Iconic sockets, the torque settings should be as below as per Table 8.7 AS/NZS 3100:
                        • All single GPOs 2Nm (M5 screw)
                        • Twin horizontal GPOs without extra switch 2Nm (M5 screw)
                        • Twin horizontal GPOs with extra switch 1.2Nm (M4 screw)
                        • Twin vertical GPOs 1.2Nm (M4 screw)
                        • All quad GPOs 2Nm (M5 screw)

                        What is the power supply specifications for the Twido Modular Controller?

                        The following table provides power supply information for the Modular controller.

                        ITEM SPECIFICATIONS
                        Power supply voltage Rated power voltage; 24 vdc
                        Allowable range; 20.4 to 26.4 vdc
                        Failure depends on quantity of used inputs and output points. Generally, failure is detected when voltage drops below 20.4 vdc, stopping operation to prevent malfunction.
                        Inrush current flow at power-up 50 Amps maximum
                        Power supply wiring UL1015 AWG22 (0.64 mm) or UL1007 AWG18 (1.02 mm)
                        Make the power supply wiring as short as possible.
                        Ground wiring UL1015 AWG22 (0.64 mm) or UL1007 AWG18 (1.02 mm)
                        Do not connect ground wire in common with ground wire of motor EQUIPMENT.


                        Note: The Twido Product line is obsolete and has been replaced by the M221 line, for more information on this contact your local distributor or Schneider Electric sales office.

                        Mapping NetBotz language id to string.

                        Issue:
                        Mapping NetBotz language id to string.

                        Product Line:
                        NetBotz

                        Environment:
                        NetBotz Advanced View.

                        Cause:
                        N/A

                        Resolution:

                        fr_FR = French
                        de_DE = German
                        ja_JP = Japanese
                        zh_CN = Chinese
                        ru_RU = Russian
                        pt-BR = Brazilian Portuguese
                        es_ES = Spanish
                        it_IT = Italian
                        ko_KR = Korean

                         

                        Is there a double switch socket with USB ports (not charger)?

                        USB-USB sockets are not allowed as all power outlets must comply with AS/NZS 3112, clause 3.2 which prohibits mixing of these voltages on the same faceplate.

                        We do have a USB charger mech which is available and is allowed to be installed on the same plate as power outlets. Unfortunately this currently does not fit in any double socket plates, and is only available with a single socket. (A unit to fit doubles is in development)

                        AP5610, AP5615, and AP5616 KVM Switch LDAP Implementation Example


                        Issue

                        I need help setting up LDAP with my AP5610, AP5615, and AP5616 KVM Switch.


                        Product Line


                        • KVM Switches
                          • AP5610
                          • AP5615
                          • AP5616
                        Environment

                        • All firmware versions
                        • LDAP or LDAPS configured in your environment

                        Cause

                        This article is provided as an example LDAP set up.


                        Resolution

                        Refer to the PDF attachment in this knowledge base.

                        NetBotz Room Monitor 355/455 POE Power Specifications

                        Issue:

                        NetBotz Room Monitor 355/455 POE Power Specifications

                        Product Line:

                        NetBotz

                        Environment:

                        NetBotz Version 3 using POE

                        Cause:

                        POE specifications

                        Resolution:

                        The NetBotz 355 and 455 are Class 0 POE devices.

                        The IEEE standard 802.3 for supplying power over Ethernet allows the device providing power to use a voltage between 36–57 V DC. The nominal voltage is 48 V with a current of 10–400 mA, subject to a maximum load power of 15.40 Watts.
                         

                        "Slave Device Failure" message polling NetBotz device.

                        Issue:

                        "Slave Device Failure" message polling NetBotz device.

                        Product Line:

                        NetBotz

                        Environment:

                        Modbus
                        Botzware 3.3 and higher

                        Cause:

                        This is a known issue with NetBotz 3.3 or higher Botzware or NetBotz firmware. This error will occur when polling the register assigned to the door switch on a camera pod 160 if the door switch is not connected. It will happen when you poll this register or a block of registers that contain this register.

                        Resolution:

                        In order to stop getting this error, you will need to stop polling the register from your BMS. The easiest thing to do is to omit this sensor when initially creating the register map or recreating the register map without this sensor.

                        NetBotz location information not retained on Pelco camera after reboot.

                        Issue:
                        NetBotz location information not retained on Pelco camera after reboot.

                        Product Line:
                        NetBotz
                        Pelco Cameras

                        Environment:
                        Botzware version 4.2 and lower that support Pelco cameras

                        Cause:
                        In NetBotz Advanced View, you are able to put specific location information to the NetBotz appliance, all of it's pods, and it's sensors. In the case of a Pelco camera, you can also add the camera to the NetBotz appliance as a shared pod.

                        We have seen that during a reboot, this location information is not retained for the Pelco camera only. You can re-add this information but it will again be lost on subsequent reboots.

                        Resolution:
                        This is  resolved in Botzware version 4.3
                         

                        Video: Back-UPS ES - Procedure for Battery Replacement

                        Issue:
                        Demonstration of the internal  battery installation for the BACK-UPS ES family.

                        Product Line:
                        BACK-UPS ES

                        Environment:
                        Models BE350G, BE450G, BE550G, BE650G, BE650G1, BE750G

                        Cause:
                        The internal batteries contained in APC UPS are shipped disconnected per US DOT requirements.

                        Resolution: 
                        The following videos detail the process for accessing and removing the internal battery of a Back-UPS ES G Series UPS.



                         

                        Error When Attempting a Runtime Calibration in PowerChute Business Edition

                        Issue:
                        Error When Attempting a Runtime Calibration in PowerChute Business Edition

                        Product Line:
                        PowerChute Business Edition

                        Environment:
                        All supported OS

                        Cause:
                        1) The battery has less than 100% charge:
                        2) The load on the UPS is 10% or less:

                        Resolution:
                        Two conditions need to be met in order to perform a calibration:

                        1) The battery charge needs to be at 100%,
                        2) The load on the UPS needs to be greater than 10% of the battery capacity


                         

                        What is the Allegro Rompager version that runs on the ION meters to make the webmeter functionality work?

                        The Allegro Rompager version that is running on the ION meters is version 3.10. The DOS exploitable version is 2.10 so this security threat is not an issue for ION meters.



                        • Date Created: June 17, 2008
                          Last Revised: February 17, 2009
                          Public
                          Original Author: MN
                          All content © 1992-2009 Schneider Electric

                        Legacy KB System (APS) Data: RESL197832 V1.0, Originally authored by KBAdPM on 02/17/2009, Last Edited by KBAdPM on 02/17/2009
                        Related ranges: ION7300, ION8600, ION7550/ION7650

                        Video: How do you compare two ProWORX 32 projects?



                        1- Open the Compare Setup utility. From the main toolbar, go to UTILITIES then COMPARE.
                        2- Under the Compare Options, select what you want to compare. Or, click the TOGGLE button to select all the compare options.
                        3- In the “Compare” and “To” option boxes, click the two BROWSE buttons to select the project databases.
                        4- Click the OK button to start the compare utility.
                        5- The Compare Results will be shown. A check mark indicates a match. An “X” indicates a mismatch.
                        6- You can further click on the mismatch options to get full details on what mismatches occurred between the two projects. In this example the only mismatch was the PLC type – Quantum 11302 vs 11303.

                        Power Monitoring Expert (PME) Real time tables and Trends do not load data

                        Issue
                        Real Time Tables and Trends web application fail to display any real time data. Historical data can be displaced in the trends. Diagrams and Vista are able to display reatime data.

                        Product
                        Power Monitoring Expert 7.2.x, 8.x

                        Environment
                        PME supported browsers
                        Windows Firewall

                        Cause
                        PME uses undocumented port to connect to the Realtime Data Service

                        Resolution
                        Allow connections on TCP Port 23102 in the windows Firewall. To test if Windows Firewall is causing the issue user can stop the Windows Firewall Service and verify that data is being accessed via the web applications.

                        Which are the compatible printers that can be configured with Magelis XBT GT terminals.

                        The list of compatible printers with Magelis XBT GT terminals are as follows:

                        Target Connection with - USB, LPR, IPP
                        a) HP PCL3 (HP PhotoSmart, HP DeskJet series printers)
                        b) HP PCL5 (HP LaserJet series printers)

                        Target Connection with - COM1, USB-PIO, LPR, IPP
                         
                        a) Epson ESC/P command compatible
                        b) Text (ASCII) supported printer
                         
                        Note that XBT GT terminal does not support all Epson and HP printers. Rather it supports only those printers that support PCL3 and PCL5 printer protocols.

                        Note:

                        1. XBTGT 2110, 2120, and 2220 only support USB and USB-PIO for HP PCL3 and HP PCL5.
                        2. On XBTGT targets, it is not possible to use COM1 port for both the script driver and the target printer. If you do have both set to COM1, both will fail to print in runtime.
                        3. Use commercially available printer cables. 

                        Network Management Card - Single Phase Symmetra SNMP Trap #77 details


                        Issue

                        Network Management Card - Single Phase Symmetra SNMP Trap #77 details

                        Product Line

                        • UPS Network Management Card 1 - AP9617, AP9618, AP9619

                        • UPS Network Management Card 2 - AP9630/AP9630CH, AP9631/AP9631CH
                           


                        Environment

                        • All serial numbers
                        • All firmware versions
                        • SNMPv1 or v3 traps


                        Cause

                        SNMP trap # 77 (abnormalCondition) is reserved for specific UPS failures. When trap #77 is sent, it also has a binded subtrap which gives further detail into the nature of the fault. The subtraps are specific to the UPS family type. 


                        Resolution

                        Attached is a breakdown for the Symmetra single phase line of UPS (Symmetra RM, Symmetra LX, Symmetra Power Array), which uses the Network Management Card APP called 'sy'.

                         

                        What are the battery replacement options for the Smartcell battery pack?


                        Issue

                        What are the battery replacement options for the Smartcell battery pack?


                        Product Line

                        Matrix UPS


                        Environment

                        Matrix UPS with SMARTCELL battery packs


                        Cause

                        APC has discontinued the SMARTCELL battery pack due to lack of availability of unique parts required to build it.


                        Resoluiton

                        In order to continue to support the use of the Matrix battery pack, APC has teamed up with Coastal Business Machines, a certified pre-owned partner, to offer refurbished sales and service of the SMARTCELL battery packs.

                        Options for replacing the SMARTCELL battery pack

                        Coastal Business Machines (CBM) is the only authorized refurbisher of the SMARTCELL. They offer 2 options for customers looking to continue using the Matrix-UPS system.

                        Option 1: Purchase a refurbished SMARTCELL pack, which includes return shipping and disposal of the old battery pack (if applicable).

                        Option 2: Send your existing SMARTCELL pack into CBMs service center for reconditioning. This option also includes inbound shipping of the old battery pack.







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