Socket Sw Vert Single 10A 250V

Clipsal Iconic - Single Switch Socket Outlet, Vertical Mount, 250V, 10A

Catalogue Number: 3015V
Socket Sw Vert Single 10A 250V
Colour: Vivid White
Colour: Per UOM Std.
  • Vivid White 1 PCE
Added to cart

Specifications

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Range
Clipsal Iconic
Product or component type
switched socket
Device presentation
complete product
Outlet poles configuration
2P + E with shutter
Device mounting
flush
Number of power socket outlets
1
Number of rocker
1
Range compatibility
Outlet standard
Australian
Outlet standard description
with earthing contact
Outlet standard
Australian/New Zealand
Ground lug position
straight 180° position
Fixing mode
by screw
Installation direction
vertical
Colour tint
vivid white (VW)
Surface finish
matt
Type of packing
polybag
Quantity per set
set of 10
Sale per indivisible quantity
1
Rated current
10 A at 250 V AC 50 Hz
Electrical durability
12000 cycles
Connections - terminals
3 screw terminals
Screwdriver shape
  • square drive no 1 (SQ1)
  • Philips No 2
    • Clamping connection capacity
    • 1 x 2.5...4 x 2.5 mm² for rigid cable(s)
    • 1 x 2.5...4 x 2.5 mm² for stranded cable(s)
    • 1 x 2.5...4 x 2.5 mm² for flexible cable(s)
      • Wire stripping length
        16 mm
        Material
      • PC (polycarbonate): fixing frame
      • PP (polypropylene): rocker
      • POM (polyoxymethylene): shutter
      • PC (polycarbonate): cover frame
      • ABS (acrylonitrile butadiene-styrene): cover frame
        • Height
          120 mm
          Width
          78 mm
          Depth
          36 mm
          Embedding depth
          24 mm
          Net weight
          0.1 kg
          Ambient air temperature for operation
          0-45 °C
          Relative humidity
          10-95 %
          Standards
          AS/NZS 3112
          Product certifications
          RCM
          Sustainable offer status
          Green Premium product
          EU RoHS Directive
          Compliant
          Toxic heavy metal free
          Yes
          Mercury free
          Yes
          RoHS exemption information
          Yes
          China RoHS Regulation
           Pro-active China RoHS declaration (out of China RoHS legal scope)
          Environmental Disclosure
          ENVPEP120506EN
          Circularity Profile
          N/A

          Documents & downloads

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          • Product Brochures

          • Technical Data Catalogues

          • Technical Leaflet

          • Product Environmental

          • Installation Instruction

          • Operating Manuals

          • Certificates (MSDS)

          Frequently Asked Questions

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          Are EasyPact CVS circuit breakers for sale in the USA or Canada?

          Product Line:
          EasyPact CVS circuit breakers

          Cause:
          This breaker is popular overseas and there is interest in the US

          Resolution:
          There are no plans for a general release of the EasyPact CVS circuit breaker line in North America.

          Do you have an Iconic outlet with round earth?

          No, we do not have a 3015 with a round earth pin.

          For further information please visit https://www.clipsal.com/Trade



           

          What is the replacement for part number 30M15?

          The replacement for part number 30M15 is 30USM. 30USM is an universal rocker mechanism rated to 20A / 16AX, 250V, 1 way / 2 way.
          For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30USM
          User-added image

          Can part number 2015X accommodate TV mech?

          A TV mech CAN NOT be put into 2015X. Must have at least 150mm of separation.
           

          What are the mounting centers for the 3015/4 quad outlet?

          ​The mounting centers for the 3015/4 quad outlet is 179.8mm.

          Is the Clipal 30FAV a solder connector

          They are F connectors on the back.  Clipsal do not do solder on the back of RCA's

          Can the 30FAV Red and White be purchased as individual parts

          No they come in the pack of 30FAVRWY so red, white and yellow combination

          Is mech removable in part number 2015X?

          Yes, the mech in part number 2015X is removable.

          For more information on this part please refer to https://www.clipsal.com/Trade/Products/ProductDetail?catno=2015X


          User-added image

          Do you have a single vertical outlet that is double pole?

          Yes,we do have  a single vertical outlets that are double pole. The part numbers are 2015VD-WE and C2015VD-WE.

          Is there an IP66 rated 2 gang vertical outlet in 2000 range?

          No there is no IP66 rated outlet in the 2000 series. For IP66 outlets the 56 Series would be the best option
          For Clipsal 2000 series information click this link https://www.clipsal.com/Trade/search-results?q=2025v

          For Clipsal 56 Series please click this link https://www.clipsal.com/Trade/search-results?q=56c310

          Do the switches in Iconic switched socket outlet have LED indicators, example 3025?

          There are no LED indicators on the switches in Iconic switched socket outlet. The switches on the outlet have green markings so you know when it is switched ON.

          For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=3025



           

          Is there a wall box to suit 3015/4 ICONIC quad outlet?

          No unfortunately there is no wall box to suit 3015/4 ICONIC quad outlet.

          The only mounting accessory available for the 3015/4 is a 3155H4 which is a stud bracket.

          For further information on our product range please visit Trade - Clipsal by Schneider Electric



           

          Wiser Power Monitor Installation Instructions

          Issue:
          Where can I find installation documentation for Wiser Power Monitors, WISERJLPM200, WISERCTPM200?

          Product Line:
          Wiser Home Managerment System

          Environment:
          Residential Home
          https://www.wiserenergy.com

          Cause:
          End user or installer in need of documentation 

          Resolution:
          There are 2 Wiser Power Meters.  
          The "JL" model, WISERJLPM200, has a Jetlun logo on it.  It was sold from 2013 to early 2015.  In first quarter 2015, it was replaced by WISERCTPM200.

          Documentation is attached.
           

          What is the mounting bracket to suit part number 3015/4?

          The part number is 3155H4 at this stage anticipated release is December 2016.

          What is part number for Iconic cover to suit 3015/4?

          The part number for Iconic cover to suit is 3015/4C.

          What are the dimensions for a PDL Thermosafe heater?

          PDL no longer supplies the Thermosafe range, or any heating appliances.

          255 x 362 is the cutout size for the flush mount box.
          See attached pdf for more.

           

          what is the part number for cover for the 4015?

          The part number for cover for the 4015 is 4015C
          For further information, please visit:
          https://www.clipsal.com/Trade/Products/ProductDetail?catno=4015C

          User-added image

          What is the part number for a 100A 3 phase ,415V coil voltage?

          The part number for a 100A 3 phase , 415V coil voltage is a LC1D80N7.

          Does the Anthracite Skin for the 3015/4 come with Anthracite Dollies?

          Yes, the dollies are included and the same colour as the skin.

          For more information, please refer to the link:
          https://www.clipsal.com/Trade/Products/ProductDetail?catno=3015/4C-WY 



           

          Is there a single gang GPO with round earth in the Saturn range?

          Yes we have the 4015L in the Saturn range.

          For more information, please refer to the link:
          https://www.clipsal.com/Trade/Products/ProductDetail?catno=4015L 

          Will SoMachine 4.1 be compatible with Windows 8 or Windows 8.1?

          SoMachine 4.1 is not compatible with Windows 8 or Windows 8.1 as a base install, but will be compatible with Service Pack 1. Service Pack 1 will be released in January 2015.

          Can the Magelis HMIGTU series be configured with SoMachine v4.1?

          Currently, the new HMIGTU terminals cannot be configured with SoMachine v4.1. The new terminals Magelis GTU will be available in future SoMachine software with Vijeo Designer V6.2 SP3 scheduled Q2 2015.

          Version 2 NetBotz ​0-5V sensor on Sensor Pod 120 reports double the actual voltage in Advanced View


          Issue:
          0-5V sensors connected to the NetBotz Sensor Pod 120 with the NetBotz 0-5V Sensor Cable (NBAC0231) report double the actual voltage in Botzware and the Advanced View.

          Product Line:
          NetBotz

          Environment:
          Advanced View v4.3 and 4.4
          NetBotz 0-5V Cable (NBAC0231)

          Cause:
          Firmware updates affected the performance of the NetBotz 0-5V Cable (NBAC0231).

          Resolution:
          There is no resolution at this time.

          What is the part number of the fixed Front Connection snap-in nuts for the Compact NS100 to 630 circuit-breakers.?

          The part number of a set of 12 fixed front connection snap-in nuts is:

          29234 for Compact NS100.
          30554 for Compact NS160... 250.

          These parts are not available for Compact NS400 to 630.

          eXL Hoist Change - 20154

          Issue:
          Is there any difference between the older generation and newer generation of the eXL Hoist controllers?

          Product Line:
          Wireless Joysticks - GIC Product

          Environment:
          US Product

          Cause:
          Product Characteristics

          Resolution:
          The eXL Hoist system was changed in late 2015 to incorporate a better battery than the older design.  Besides this change, there is no functional difference between the units.

          What is the part number for the grid only in the Iconic range double gpo ?

          The grid 3025VXUAG is suitable for both the 3025V and 3025VXA setup ( the 2 units share a common grid )

          What is the ZC4CC reference? How to order?

          ZC4CC is not a commercial reference, but the marking on the contact ZC4CC2, sold in spare parts for the obsolete XR2PA* safety screw limit switch for mechanical press. See attached picture. ZC4CC2 is still available to order in 2015. It is a slow break contact type.

          Preventa XY2C_Old XY2CB10/20/30 rope pull switch; limit switch XC1AC1269 in spare parts

          Please find attached the contacts description in the XY2CB rope pull switches for simple stop, precising in which products the XC1AC1269 limit switch with reset button is used. XC1AC1269 special switch for XY2CB unit is still available to order in 2015.

          M580 SD memory card format procedure

          M580 CPU SD memory card format procedure
          1. Connect to M580 and make sure the Unity project is “Equal”, “Run” and “Built”
          2. Stop the PLC
          3. Open SD card door and make sure LED is ON
          4. Open the “Animation Table” Window
          5. Add system word %SW93.0 and %SW93.1
          6. Turn on the “Modification” button
          7. Enter value “1” for %SW93.0
          8. (This will start the format of the SD card then that value will change back to “0” and the value of %SW93.1 will go from “0” to “1” to indicate the format has completed successfully), (Formatting a standard SD card takes about 30-50 seconds)
          9. When completed enter value of “0” for both %SW93.0 and %SW93.1
          10. Start PLC

          What are the Commercial and Government Entity (CAGE) codes for Schneider Electric (Canada only)?


          Issue
          What are the Commercial and Government Entity (CAGE) codes for Schneider Electric (Canada only)?

          Product Line
          CAGE codes

          Environment
          CAGE code is a unique identifier

          Cause
          CAGE codes provide a standardized method of identifying a given facility at a specific location.

          Resolution
          The CAGE codes for Schneider Electric/Square D are listed below:

          CAGE Code Company Address
          L0154 POWER MEASUREMENT LTD 2195 KEATING CROSS RD SAANICHTON, BC V8M 2A5

          Is there a HMI touchsceen with Wi-Fi capabilities

          Yes.  The Magelis HMIGTU 12" Display includes Wireless Lan capabilities.
          The Innovative Access Point embedded in HMI to provide easy, robust and secure wireless connection to Industrial architecture.
          This Display is available only with the last version of Magelis GTU Open Box PV02/SV2.0 or later AND VijeoDesigner software version V6.2 SP3.
          This unit will be available in June 2015.  The part number is HMIDT643.






           

          PM800 Series meter display showing reading of Current & Wattage only in number like 1A 2A, how to display with decimal point like 1.1A, 1.2A.

          To adjust the scale factor of PM800, the procedure would be as follows: 
          Step 1) Write the value 9020 to register 8000 to enter the setup mode. 
          Step 2) Write the desired scale factor value to the appropriate register. The scale factor would be in the range of #3209 to 3215, there is a range each type of scale factor.  Refer the attached extract of PM800 register list. e.g. if you want to change the 3 phase ammeter so that you can read up to 1 decimal.  You have to write -1 as value for the register 3209  e.g. if you want to change the power so that you can read it as mega watt.  You have to write 3 as value for the register 3214  Repeating this step for each subsequent scale factor change can change multiple scale factors. 
          Step 3) Write the value 1 to register 8001 to save the changes made in Step 2. 
          Step 4) Write the value 9021 to register 8000 to exit the setup mode.  The power meter will reset. The power values will now be displayed on the Display of power meter with the new scale. 

          ION_Data Maintenance Job Fails

          Goals and Symptoms


          Summary

          The scheduled maintenance job for the ION_Data database fails due to insufficient space on the C drive.

          Symptoms

          The following information appears in the Task History of the Maintenance job for the ION_Data database:

            • Step 1

              Executed as user: NT AUTHORITY\SYSTEM. Insufficient space is available on C: drive to execute the requested task. The system database tempdb must be able to grow to 1085.60 MB to complete the requested task.

               

              Job Outcome

              The job failed.    The Job was invoked by Schedule 11 (Schedule for [ION_Data] - MAINTENANCE - Job).    The last step to run was step 4 (Step 4 - Email On Task Failure).

          Facts and Changes

          KeywordsION_Data

          Maintenance

          Database Manager

          Causes and Fixes

          Cause

          There is insufficient disk space on the C drive.  If the available space is less than 1.1GB, the Maintenance schedule will not work.

          Resolution

          Free up space on the C drive to let the system database (tempdb) to grow to 1.1 GB.

          Alternatively, move tempdb to a location where there is sufficient space.  See KB article 10156 for instructions on how to do this.

           

          Original article#10873


          Legacy KB System (APS) Data: RESL182947 V1.0, Originally authored by DaMi on 03/20/2007, Last Edited by DaMi on 03/20/2007
          Related ranges: ION Enterprise

          How Does Tenant Metering Software Commercial Edition (TMSCE) Calculate 15, 30, or 60 Minute Rolling Demand?

          If the data is collected on a 15 minute interval, there is no difference between rolling demand and present demand. Data that is collected on a 5 minute interval is the average of the current interval and the previous two. For example, if the data is measure at 2:00, 2:05, 2:10, 2:15, 2:20, 2:25, and 2:30, the rolling demand for 2:20 would be the average of the readings taken at 2:10, 2:15, and 2:20.
          With 15 minute interval data, the 30 minute rolling demand is calculated by averaging the previous demand interval with the current one. For example, data is taken at 2:00, 2:15, 2:30, 2:45, and 3:00. The 30 minute rolling demand for 2:45 is the average of the demand readings at 2:30 and 2:45.

          With 15 minute interval data, the 60 minute rolling demand is calculated by averating the current demand interval with the previous three. For example, data is taken at 2:00, 2:15, 2:30, 2:45, 3:00, 3:15, 3:30, and 3:45. The 60 minute rolling demand for 3:15 is the average of the demand readings at 2:30, 2:45, 3:00, and 3:15.


          Legacy KB System (APS) Data: RESL198518 V1.0, Originally authored by AnVa on 05/16/2009, Last Edited by AnVa on 05/16/2009
          Related ranges: Tenant Metering Software

          Is the Concept programming software still available for sale?

          The Concept software is no longer on the active sale list. As of May 31, 2015, the Concept software can no longer be ordered through your local distributor. The software now needs to be ordered through the Service Sales group. Simply send an email request to the Service Sales group for pricing. The Service Sales group can be reached at "service.sales@schneider-electric.com".


          R-82117


          Legacy KB System (APS) Data: RESL211134 V1.0, Originally authored by DaSo on 04/05/2013, Last Edited by DaSo on 04/05/2013
          Related ranges: Concept

          Is the ProWORX 32 programming software still available for sale?

          The ProWORX 32 software is no longer on the active sale list.

          As of May 31, 2015, the ProWORX 32 software can no longer be ordered through new product sales.
          The software now needs to be ordered through the Service Sales group.
          The Service Sales group can be reached at "service.sales@schneider-electric.com".  Send an email with your request. 

          The part number for a full function single install is 372SPU78001PDEV.

          I have email about billing my credit card for my Wiser account? I want to cancel my account.

          Issue:
          I have email about billing my credit card for my Wiser account?  I want to cancel my account.

          Product Line:
          Wiser Home Management System
          Wiser Generation 1.0 System 2013 to 2015, centered on the Wiser Coordinator EER21200 and the portal https://www.wiserenergy.com

          Environment:
          United States and Canada

          Cause:
          The website for the Wiser System, Generation 1.0,  www.wiserenergy.com, is powered by security company Alarm.com.  Alarm.com setup the site with 2 plans of features, Basic and Premium.  The Premium plan costs %5.99 per month billed to a credit card.   Customer may not have realized that his account was setup as Premium.

          From 2013 to 2015, KB Home was one of the major Wiser Customers.  With KB Home, there was a plan in place to allow Premium plan for free for 1 year.  KB Home customers may have registered as Premium accounts.  After 1 year, those customers get notified that their account billing is beginning.

          Resolution:
          Explain the differences between Premium and Basic plans. See attachment.   Login to the Alarm.com Dealer Portal for Wiser.  Convert the account to Basic or terminate the customer.  
           

          What solution does Schneider Electric offer for arc-flash incident energy mitigation?

          Issue:
          Arc Flash mitigation

          Product Line:
          Masterpact and Powerpact P and R

          Resolution:
          Prior to October 2015, the AMS system was used.  Refer to FAQ FA176050 for more information on this option.
          Since October 2015, the Energy Reduction Maintenance Setting (ERMS) System has been the preferred method of reducing arc-flash incident energy.

          The ERMS switch can be turned “ON” to reduce circuit breaker tripping time. This sets the instantaneous pickup to a pre-programmed value.
          Default if not programmed = 2 x In. 
          Basic components are:
          1. A Masterpact or Powerpact circuit breaker with a Micrologic P or H trip unit with a blue label on the upper right corner with the letters ERMS
          2. An I/O Module (Input/Output Programmable Module) LV434063
          3. A switch, ULP cable, power supply
          See attached for more information, esp. page 5 for instructions and page 19 for the wiring diagram.

           

          Osisense XM_XMPC06C2941S701 specifications and how to order in 2015

          1) The XMPC06C2941S701 power switch is the "standard" XMPC06C2941 (available under logistic ref. XMPC06C2941AB in 2015, requesting to provide the fluid entries A, B, C, D definition) supplied with S701 specification.

          2) S701 specifications meaning
          • 1/2 gas fluid connection drilling in A (see attached file for fluid entries designation)
          • 1/4 gas fluid connection drilling in C
          3) How to order the XMPC06C2941S701 reference in 2015 : it has to be ordered under the following logistic reference XMPC06C2941S701AB (internal Schneider rule). Logistic situation : available, in stock in IDC Evreux France.

          Vista cannot find generic diagram for CM4000 device.

          Goals and Symptoms

          A CM4000T device is added to an SPM 7.0.1 system. When clicked on in Vista, an error message appears: "A generic diagram for the selected device cannot be found".
          In the alarms panel on the web interface, there are links to source devices. Clicking on these links displays a blank page, even if the device is manually pointed to a diagram in Vista.
          In Vista, the device type / product field displays a large meaningless number instead of a product type.

          Keywords: SPM 7, SPM7, CM4

          Causes and Fixes

          The most likely cause is that the device is loaded with an old, unsupported firmware. In this old firmware, the device type register had a different address. Hence, SPM cannot determine the device type automatically, causing diagram linkage errors.

          It appears that the data returned from the Device Type register is incorrect. This explains why SPM does not know which diagram to use, and why you see the strange numeric value for the device type. SPM Vista polls this register as well as the firmware version to determine which diagram to use.



          To confirm these suspicions, the following check can be performed:

          First, check the meter's translator file: \ION Enterprise\system\translators\cm4000.xml
          Near the top of the file you should see where it looks for "FAC1 Device Type", it should be register [40]3010:

          <ModbusInfo IONHandle="4864" Name="FAC1 DeviceType" ModbusAddress="403010" RequestType="R" Format="UINT16" Offset="0x75B3" CacheSpec="C" SetupReg="1" DisableNotAvailableCheck="0" ConfigWrite="1">
          <Enumeration Ordinal="15101" Value="CM4000" />
          <Enumeration Ordinal="15103" Value="CM4250" />
          <Enumeration Ordinal="15111" Value="CM3250" />
          <Enumeration Ordinal="15112" Value="CM3350" />
          <Enumeration Ordinal="15001" Value="CM4000T" />
          </ModbusInfo>

          Next, use the meter's front panel diagnostic menu to read register 3010. For a CM4000T it should be value 15001 as stated above.

          To resolve the issue, update the device firmware to the most recent.


          Legacy KB System (APS) Data: RESL209757 V1.0, Originally authored by ViWa on 11/24/2012, Last Edited by ViWa on 11/24/2012
          Related ranges: Power Monitoring 7.0

          How to determine the Date of Manufacture for a PM800 Series Meters

          Issue:
          A user may need to determine the manufacture date of a PM800 series meter

          Product Line:
          PM800 series meters

          Environment:
          Manufacturing Information

          Cause:
          The date of manufacture is required by the RMA procedure

          Resolution:
          *Warning: Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training and experience with high voltage and current devices. Failure to follow the instructions / warnings in the Meter Installation Guide can result in permanent damage to the meter, severe injury or death. 

          There are three ways to determine the Date Of Manufacture (DOM) of a PM800 series meter.

          1. Front Display
          From the front display of the meter, Select "Diagnostic -> Meter Information -> DOM"
          You can read the "DOM" registers from the meter:

          2. Register Reads
          Three registers in the meter contain the DOM information starting at 3019. You can use Modbus tester or any Modbus register reading tool to read three registers (3019, 3020, and 3021). To download Modbus Tester, click on article FA180037

          Please use the following template for interpretation:
           
          Register 3019:Hi Byte = Month (1 - 12) ; Register 0:Lo Byte = Day (1 - 31)
          Register 3020 :Hi Byte = Year (0 - 199)   ; Register 1:Lo Byte = Hour (0 - 23)
          Register 3021 :Hi Byte = Minute (0 - 59) ; Register 2:Lo Byte = Second (0 - 59)

          3. Product Information Label
          Caution: Take all necessary precautions when exposing live energized circuits
           
          There is a product information label located on the side of the meter body that contains the serial number and date of manufacture for the meter.





           


           

          How to Terminate All Sessions Prior to Restoring a Database

          Issue
          Cannot restore a database.  Restore Database operation fails reporting that exclusive access could not be obtained because the database is in use.

          Product
          Microsoft SQL Server

          Environment
          SQL Server 2005, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014

          Cause
          Before an existing database can be restored, there should be no connections using the database. If the database is currently in use the RESTORE command fails with below error:
          Msg 3101, Level 16, State 1, Line 2
          Exclusive access could not be obtained because the database is in use.
          Msg 3013, Level 16, State 1, Line 2
          RESTORE DATABASE is terminating abnormally.

          Resolution
          To avoid this, we need to terminate all sessions which using the database. All sessions using the database can be obtained
          by executing the system stored procedure sp_who2
          or by querying the sys.dm_exec_sessions table as:
           
          SELECT   session_id
          FROM     sys.dm_exec_sessions
          WHERE    DB_NAME(database_id) = 'RestoringDatabaseName'

          You need to terminate each of the sessions returned individually by using KILL command.

          If there are large number of sessions to terminate, or you need to do this on a routinely,this can be a lengthy and tedious process.
          You can *automate* this using below script, which takes database name as input, and terminates all sessions connecting to it.

          USE [master]
          GO
           
          DECLARE @dbName SYSNAME
          DECLARE @sqlCmd VARCHAR(MAX)
           
          SET @sqlCmd = ''
          SET @dbName = 'RestoringDatabaseName' -- Change database name here
           
          SELECT   @sqlCmd = @sqlCmd + 'KILL ' + CAST(session_id AS VARCHAR) +
                   CHAR(13)
          FROM     sys.dm_exec_sessions
          WHERE    DB_NAME(database_id) = @dbName
           
          PRINT @sqlCmd
           
          --Uncomment below line to kill
          --EXEC (@sqlCmd)

          ** see attachment containing the SQL script text

          What is Power Launcher, and where can I download it?

          Issue

          Customer has requested information on Power Launcher software, and is interested to downloading it.

          Product Line

          Power Launcher software

          Resolution

          As of March 2015, Power Launcher is no longer supported or available for download.

          Here is information on the software:

          Power launcher, software application that makes it easy

          • To promote the available Customer Engineering Software  in association with the following product-lines :
             - RCU/RSU  Masterpact and Compact NSX circuit-breakers
             - Acti9 Smart Test for Acti9 Smart Link products
             - ION setup for ION, PM Power meters and CM circuit-monitor
             - Powersuite for TeSys U  motors-starters and TeSys T protection relays
             - SFT software series and CET850 for  Sepam protection relays
          • To inform customers of the available software updates and to download them with a single click.
          • To customize and streamline the user experience, by enabling user «Favorites» creation

          Unable to select an "End date" for the database archive when "Beginning of the database" is selected using Database Manager

          Issue
          The "End date" is greyed out in the Database Manager when "Beginning of the database" is selected during an archive database configuration 

          Product
          Power Monitoring Expert 8.1 (PME 8.1)

          Environment
          Database Archiving

          Cause
          This behavior became apparent with the release of Power Monitoring Expert (PME) 8.1.

          Note: The behavior was changed and subsequent releases (PME 8.2 and PME 9.0) do not require the workaround explained below.

          Resolution
          Use the following workaround:
          1. Instead of selecting beginning of the database, select a date range
          2. The start day can be any day before the beginning of the database. For example, if it is known that the system was commission in June of 2015, The start date can be set to May of 2015 or any earlier date
          3. Once, the date is selected make sure that the "Remove Archive data from the live database" is marked accordingly. If the data needs to be removed from the database make sure this is checked.



           

          What is PowerLogic Web Page Generator (WPG) and location to download the tool?

          Issue
          What is PowerLogic Web Page Generator (WPG) and location to download the tool?

          Product Line
          PowerLogic Web Page Generator (WPG)

          Environment 
          Installing PowerLogic Webpage Generator tool 

          Cause
          Customer wants to know what is Powerlogic Web Page Generator and where can they download it from. 

          Resolution
          The Web Page Generator is a unique tool that creates "custom" web pages for a specific power equipment lineup from very simple user input. With no knowledge of HTML or JavaScript, a user can create a complete web based interface for his power equipment. Utilizing the embedded web server in the PowerLogic CM3000 or CM4000 circuit monitor with Ethernet Communications Card (ECC21), PowerLogic PM800 power meter with PM8ECC(new) Ethernet Communications Card or the Powerlogic EGX400 Ethernet Gateway, the WebPageGenerator (WPG) creates web pages and loads them to the embedded web server providing a simple web interface for viewing real-time and historical information from power monitoring, control, and circuit protective devices. 

          Minimum System Requirements

          • Windows XP, 2000(SP2), NT 4.0, or 98 SE
          • Internet Explorer 6.0 or later
          • 30MB of available hard drive space

          As of 05 May 2015, the latest version of this tool is V3.6 which can be downloaded directly from link provided below. 

          V3.6 Download Link:
          https://www.schneider-electric.com/en/download/document/WPGv3.6/
          *Note: an older Windows OS may be required to install this software (pre-Windows 7).

          For an example of how to add Webpages see FA232892.

          Power Monitoring Expert Client application screen tearing (Menu bar) when using higher display resolutions

          Issue
          When using higher resolutions (3840x2160) with Power Monitoring Expert, it has been seen where the Menu Bar for the PME client applications (Vista/Designer) will get cut off or result in screen tearing.



          Product Line
          Power Monitoring Expert 8.x

          Environment
          Management Console
          Vista
          Designer


          Cause
          For applications that do not scale correctly for use on high-DPI displays, Windows enables a feature that is known as DPI Virtualization. This enables the application to run as if it were on a lower-DPI display. Windows will then scale up the application's graphical display appropriately so that it is shown at the appropriate visual size for the high-DPI display. However, this has the side effect that the application's text and graphics will not be as crisp and clear as an application that is natively rendering its output for use on a high-DPI display.

          Resolution
          Disable DPI virtualization for the application: To do this, right-click the application’s shortcut and then click Properties. On the Compatibility tab, select Disable Display Scaling On High DPI Settings, and then click OK. This causes the text in the application to appear clearer. However, if the application does not correctly handle high DPI settings, this procedure may have adverse side effects such as truncated text and incorrectly sized graphical elements.

          “Some desktop applications may appear blurred on high-DPI displays.” Microsoft Support, 14 Aug. 2015, support.microsoft.com/en-us/help/2900023/some-desktop-applications-may-appear-blurred-on-high-dpi-displays. 

          AOS v6.3.2/sy3p APP v6.3.2 UPS Network Management Card 2 (NMC2) AP9630/AP9631 UPS Compatibility


          Issue

          This knowledge base will specify the compatibility of UPS Network Management Card 2 (NMC2) AP9630/31 sy3p APP v6.3.2 compatibility.


          Product Line
          • UPS Network Management Card 2 - AP9630/30CH, AP9631/31CH
           
          • Data Center and Facility 3 Phase UPS - Symmetra PX 


          Cause

          As compatibility for AP9630/31 sy3p APP v6.3.2 is different than previous sy3p NMC2 firmware APP versions, this article intends to clarify and outline compatibility for users.


          Resolution

          Within the global Data Center and Facility 3 Phase UPS product catalog, exists different varities of Symmetra PX including 20, 40, 48, 80, 96, 100, and 160 kVA models.

          Please review general Network Management Card compatibility Symmetra PX (if needed) -> Knowledge base article ID FA237786

          This temporary NMC2 firmware release AOS v6.3.2/sy3p v6.3.2 will provide support for Symmetra PX 20, 40, 80 kVA models only (especially to help address knowledge base article ID FA238115 and HTTPS access issues). This firmware APP has historically supported Symmetra PX 20, 40, and 80kVA models with SmartSlot cards (AP9630/31) as well as Symmetra PX 48, 96, 100, and 160 kVA models with an embedded Network Management Interface and that also offer an optional AP9630/31 SmartSlot card, which users can add to their system to monitor their UPS only.

          Symmetra PX 48, 96, 100, and 160 kVA users should avoid this update for their optional SmartSlot AP9630/31 cards as it will not work or communicate with their UPS. sy3p v5.1.6 or v5.1.8 should be used for PX 48, 96, 100, and 160kVA models for the time being.

          A second v6.3.3 update, available as of July 2015, provides support for Symmetra PX 48, 96, 100, and 160 kVA models while maintaining support for Symmetra PX 20/40/80. See below for a compatibility chart.

           
          Firmware APP name & version Supported UPS model(s)
          v6.3.2 sy3p
          • Symmetra PX - (20/40/80kVA) supported with AP9630/31
          v5.1.6 sy3p
          v5.1.8 sy3p
          v6.3.3 sy3p
          • Symmetra PX - (20/40/80 kVA) supported with AP9630/31
          • Symmetra PX - (48/96/100/160kVA) supported for optional AP9630/31 SmartSlot Card
           

          Security Notification: "GHOST" vulnerability (CVE-2015-0235) - impact to APC products

          Issue

          Does the Linux GHOST vulnerability (CVE-2015-0235) affect APC products?


          Product Line
          • StruxureWare Data Center Expert (DCE)
          • StruxureWare Data Center Operation (DCO)
          • NetBotz Appliances
          • APC Network Management Cards
          • APC InfraStruXure Manager
          • APC Digital IP KVM Switches (KVM1116P, KVM2116P, KVM2132P)
          • PowerChute Network Shutdown Virtual Appliance


          Environment

          Linux/Unix Systems that utilize the GNU C Library (glibc).

          Cause

          A security problem has been found and patched in the GNU C Library called Glibc. It was announced on 27th January 2015. More information is available via US-CERT and other similar Cyber Security sources.

          Resolution

          02-FEBRUARY-2015

          Information Notice: GHOST Vulnerability

          Symptom - On 27-JAN-2015, the GNU C (glibc) Vulnerability, also called the "GHOST" Vulnerability (CVE-2015-0235) was detected and published by several Cyber Security outlets.

          Effect - The vulnerability is a buffer overflow in the __nss_hostname_digits_dots() function used by gethostbyname() function calls and it allows arbitrary code execution from unauthenticated users.. It is called the GHOST vulnerability because it can be triggered by calling the gethostbyname() functions.  

          Detailed Overview (via US-CERT)

          The Linux GNU C Library (glibc) versions prior to 2.18 are vulnerable to remote code execution via a vulnerability in the gethostbyname function. Exploitation of this vulnerability may allow a remote attacker to take control of an affected system. Linux distributions employing glibc-2.18 and later are not affected.

          US-CERT recommends users and administrators refer to their respective Linux or Unix-based OS vendor(s) for an appropriate patch if affected. 



          Schneider Electric's IT Business has conducted a vulnerability assessment on the following platforms and found the status of the current shipping versions as follows:
           
          • StruxureWare Data Center Operation (DCO) v7.4.X is operating a version of Linux which is affected. A patch for this vulnerability is available now at DCIM Support (link) and the vulnerability will be solved with the next release of StruxureWare Data Center Operation.
          Resolution: Use the instructions available via DCIM Support (link) to patch DCO.
           
          • StruxureWare Data Center Expert (DCE) v7.2.6 is currently operating a version of Linux which is affected. All earlier versions are also affected. An hotfix was available through your local tech support, but all necessary fixes are implemented starting with Data Center Expert v7.2.7.  Contact your local technical support to have your software support verified and to be provided with upgrades.
           
          • NetBotz Appliances do not utilize the GNU C Library and are therefore not affected.
           
          • All Network Management Card (NMC) Applications do not utilize the GNU C Library and are therefore not affected.
           
          • All versions of ISX Manager (ISXM) are termed End Of Life, no updates will be made available for this platform.
           
          • PowerChute Network Shutdown Virtual Appliances v3.1 and v3.2 are affected. Detailed instructions on updating the appliance are located in knowledge base article ID FA239802.
               
          Cyber Security is an important element of Schneider Electric's commitment to software quality. Regular vulnerability assessment and further investigation is ongoing on other Schneider Electric platforms in addition to the above and will be detailed if discovered. No other APC products or product families are known to be impacted at this time. Any identified additional impacts will be relayed to our customers in a timely manner via an updated disclosure.
           

          Security Notification: "LOGJAM" vulnerability (CVE-2015-4000) - impact to PowerChute Network Shutdown.

          Issue:
          On 20th May 2015, several weaknesses in the Diffie-Hellman Key Exchange that could lead to security vulnerabilities in protocols such as HTTPS that rely on TLS 1.2 and earlier were published on the following website - https://weakdh.org/. This is known as the Logjam attack (CVE-2015-4000).

          Products:
          PowerChute Network Shutdown

          Environment:
          All Support OS

          Cause:
          1. Logjam attack against the TLS protocol: “The TLS protocol 1.2 and earlier, when a DHE_EXPORT ciphersuite is enabled on a server but not on a client, does not properly convey a DHE_EXPORT choice, which allows man-in-the-middle attackers to conduct cipher-downgrade attacks by rewriting a ClientHello with DHE replaced by DHE_EXPORT and then rewriting a ServerHello with DHE_EXPORT replaced by DHE, aka the "Logjam" issue.”
          2. Threats from State Adversaries: The use of pre-computed prime numbers that are 1024 bits in size or less in the Diffie-Helman key exchange can be exploited with varying levels of difficulty:
            1. 512-bit – An individual user can break this.
            2. 768-bit – University level resources required.
            3. 1024-bit – Nation-State level resources required.
          PowerChute Network Shutdown
          V2.2.x – These versions support DHE_EXPORT cipher suites and are vulnerable.

          V3.0.x – DHE_EXPORT cipher suites are blocked but they use a Diffie-Hellman prime of less than 2048-bits and are therefore vulnerable. The level of difficulty depends on the JRE version being used with PowerChute.  Java 8 uses a default value of 1024-bits. Java 7 may use 768-bits or higher depending on the version.

          V4.0.0 - DHE_EXPORT cipher suites are blocked but they use a Diffie-Hellman prime of less than 2048-bits and are therefore vulnerable. The level of difficulty depends on the JRE version being used with PowerChute.  Java 8 uses a default value of 1024-bits.  Java 7 may use 768-bits or higher depending on the version.

          Solution:

          PowerChute Network Shutdown
          We recommend updating the version of PowerChute Network Shutdown to the latest version, v4.0.0,  or updating the JRE version used by PowerChute to Java 8. For 32-bit Solaris OS, Java 7 must be used.
          • V2.2.x – Install the 32-bit version of Java 8 from java.com on the machine running PowerChute. Re-run the PowerChute installer – v2.2.x will automatically detect and use Java 8.
          • V3.0.x – Install the 32-bit version of Java 8 from java.com on the machine running PowerChute. Re-run the PowerChute installer and select the Public JRE option.
          • V4.0.0 has Java 8 bundled as a private JRE.

          Once PowerChute has been configured to use Java 8 (Java 7 on Solaris x86):
          1. Stop the PowerChute service.
          2. In the folder where Java is installed open “lib\security\java.security” using a text editor.
          3. Scroll to the end of the file and locate the line “jdk.tls.disabledAlgorithms=SSLv3” – set this to “jdk.tls.disabledAlgorithms=SSLv3,DH”
          4. Save the file and re-start the PowerChute service.
          Adding “DH”, as outlined in step 3 above, removes support for DHE cipher suites and forces connections to PowerChute using ECDHE cipher suites.  Elliptic-Curve Diffie-Hellman (ECDH) key exchange is not vulnerable to the Logjam attack.
           

          Security Notification: "LOGJAM" vulnerability - impact to PowerChute Business Edition

          Issue:
          On 20th May 2015, several weaknesses in the Diffie-Hellman Key Exchange that could lead to security vulnerabilities in protocols such as HTTPS that rely on TLS 1.2 and earlier were published on the following website - https://weakdh.org/. This is known as the Logjam attack (CVE-2015-4000).
           
          Product Line: 
          PowerChute Business Edition

          Environment:
          OS: Linux, Solaris, Windows x64, x86

          Cause/Overview:
          1. Logjam attack against the TLS protocol: “The TLS protocol 1.2 and earlier, when a DHE_EXPORT ciphersuite is enabled on a server but not on a client, does not properly convey a DHE_EXPORT choice, which allows man-in-the-middle attackers to conduct cipher-downgrade attacks by rewriting a ClientHello with DHE replaced by DHE_EXPORT and then rewriting a ServerHello with DHE_EXPORT replaced by DHE, aka the "Logjam" issue.”
          2. Threats from State Adversaries: The use of pre-computed prime numbers that are 1024 bits in size or less in the Diffie-Helman key exchange can be exploited with varying levels of difficulty:
            1. 512-bit – An individual user can break this.
            2. 768-bit – University level resources required.
            3. 1024-bit – Nation-State level resources required.
          Solution:
          Schneider Electric's IT Business has conducted a vulnerability assessment and found that PowerChute Business Edition Agent and Server version 9.2 and below are affected.
          At this time, PowerChute Business Edition Server cannot be modified to protect against the Logjam vulnerability as using Solution #2 below will prevent access to the Server via the Console application. It is therefore recommended to block remote access to TCP Ports 2260 and 2160 except for trusted machines. Since the private JRE used by PowerChute Business Edition is shared, Solution #2 cannot be used if Server and Agent are both running on the same machine.

          Solution #1 Upgrade to PowerChute Business Edition 9.5

          Solution #2 should be used for Agents that are managed by the Server and where Agent/Server are running on the same machine. 

          Note: Customers using PowerChute Business Edition versions prior to version 9.0 will need to upgrade to the latest version of PowerChute Business Edition.
           

          Solution #2: PowerChute Business Edition Agents managed by PowerChute Business Edition Server and Console

          1. Use the PowerChute Business Edition JRE Configuration Tool to upgrade PowerChute private Java Runtime Environment (JRE) to the latest 32-bit release of Java (JRE 8 Update 60 or greater).
          2. Stop the PowerChute Business Edition Agent service/daemon
          Windows:
          net stop apcpbeagent
          Linux:
          /etc/init.d/PBEAgent stop

             3. Run the attached script to add the following JRE system property to the PowerChute configuration –  “-Djdk.tls.ephemeralDHKeySize=2048” – Diffie-Hellman ephemeral key sizes of 1024 bits or less are vulnerable to Logjam       attacks by Nation States. A key size of 2048 bits is considered secure from such an attack.

          As an Administrator on Windows:
          • Run Update _PCBEAgent.ps1 on PowerShell compatible machines 
          • Run Update _PCBEAgent.vbs on non PowerShell compatible machines
          As a super user on Linux:
          • Download the tar file Update_PCBEAgent.tar to a directory on your machine
          • Extract the single file Update_PCBEAgent.sh file and execute it.
             
              4. Start the PowerChute Business Edition Agent service/daemon

             Windows:
             net start apcpbeagent

             Linux:
             /etc/init.d/PBEAgent start

            Cyber Security is an important element of Schneider Electric's commitment to software quality. Regular vulnerability assessment and further investigation is ongoing on other Schneider Electric platforms in addition to the above and   will be detailed if discovered. No other APC products or product families are known to be impacted at this time. Any identified additional impacts will be relayed to our customers in a timely manner via an updated disclosure.