Standard Series, Twin Switch Socket Outlet, 250V, 10A, Large Format Size

White Electric | Standard Series, Twin Switch Socket Outlet, 250V, 10A, Large Format Size

Standard Series, Twin Switch Socket Outlet, 250V, 10A, Large Format Size

Item Number: 23-WE



Qty UoM EAN Colour



Range of product

Standard Series

Product or component type

switched socket

Product brand


Surface finish


Sustainable offer status

Green Premium product


Control type

ON/OFF button

Number of gangs

2 gangs

Pin number


Number of power socket outlets



  • switch
  • rocker

Fixing mode

by screws

Local signalling

without light indicator

Mounting position


[Ue] rated operational voltage

250 V AC

[In] rated current

10 A


15 mm


145 mm


86 mm

Fixing center

120 mm


  • AS/NZS 3100
  • AS/NZS 3112
  • AS/NZS 3133:approval number S/1

REACh Regulation

Reference contains Substances of Very High Concern above the threshold

EU RoHS Directive


Mercury free


China RoHS Regulation

Product out of China RoHS scope. Substance declaration for your information

RoHS exemption information


Environmental Disclosure






Package 1 Bare Product Quantity


Unit Type of Package 1


Number of Units in Package 1


Package 1 Height

1.5 cm

Package 1 Width

8.6 cm

Package 1 Length

14.5 cm

Package 1 Weight

136 g

Unit Type of Package 2


Number of Units in Package 2


Package 2 Height

8.4 cm

Package 2 Width

12.65 cm

Package 2 Length

17 cm

Package 2 Weight

775 g

Unit Type of Package 3


Number of Units in Package 3


Package 3 Height

15.7 cm

Package 3 Width

30.5 cm

Package 3 Length

44.5 cm

Package 3 Weight

15.5 kg
Show all specifications

Frequently Asked Questions

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Feedback for PUSH Controls slow from C-Bus?

PUSH Contols is not getting feedback from C-Bus property, is slow or not at all?

Note: These recommendations or suggestions below are assuming you are familiar with programming PUSH Controls, have the Project Editor Software & have the original project file (.bwe).

I. RS232 preferable

Symptom: slow feedback or control
During our testing when developing the C-Bus module, the performance of the C-Bus module is much better when using C-Bus 5500PC (RS232) compared to C-Bus 5500CN (TCP).
IMPORTANT: when changing communication method between RS232 and TCP, make sure to re-upload the project programming both to the Push controller and Push app (iOS or Android). Otherwise your site (or part of it) will still be using the old communication method.

II. Double Check your RS232 Cabling

Symptom: from Push app you can control C-Bus lighting but no feedback update (ie. when you physically press a C-Bus switch, the Push app doesn’t update) or vice versa
Check the RS232 cabling, a one-way communication could indicate that there is issue with either the RX or TX side of the cabling.

III. Local Network & Lighting Application Only

Symptom: unable to control or receive feedback, except for C-Bus groups on local network and lighting application
The C-Bus module only support a single network, which is the local network. In regard to feedback, only feedback for C-Bus group with application address of 56 (lighting) will be displayed.

IV. Check Feedback State Id

Symptom: no feedback on sliders however toggle buttons receives feedback (showing latest state); or vice versa
The Feedback State Id is different between a slider and a toggle button. The reason is because a slider displays a value between 0 – 255 but toggle button displays either 0 or 1 (on or off).


Format: PUSH_CBus_LevelApplicationAddress_GroupAddress. See sample below for a slider which is programmed for C-Bus group 0/56/32.

Toggle Button

The Feedback State Id for a toggle button is available as a selection from the combo box. See below for a toggle button which is programmed for C-Bus group 0/56/32.


V. No Feedback on non-native C-Bus groups

Symptom: no feedback on C-Bus groups which control non-native C-Bus devices. For example: DALI.
This is due to the behaviour of MMI’s within C-Bus, a non-native C-Bus devices (such as DALI gateway) is not considered an output unit, therefore does not partake in in the MMI process when a switch supporting the application initiates it. Because of this, this means that the feedback of a DALI group address has to be monitored by an output unit which has the particular group addresses programmed into it from that application.
If there are any relays or dimmers on the same application as the DALI gateway, then it is best to load the channels and logic channels with these group addresses, the problem resolves itself at this stage as the group address is programmed into an output unit which partakes in the MMI process.
It is also important that there is a switch on the network which is set up for this application, as with this, no MMI process will begin.
Cheapest option is to use the ELV relay, which will allow us to store 8 group addresses on the channels, plus an additional 4 group addresses into the logic channels.

VI. Remove legacy C-Bus script from your GUI project

Symptom: no feedback on the Push app (ie. when you physically press a C-Bus switch, the Push app doesn’t update)
Legacy C-Bus module (version 3.1 or older) uses a separate script which is located in your GUI project, make sure you delete this when using C-Bus module version 3.2 or above.

“Integrity check failed! The Floating License Manager has not been started” when installing Control Expert without network connection

Please check have you manually installed below certificates. These 3 certificates would be necessary for manual installation of FLM V2.9.0.0. Thanks.
Thumbprints of required root certificates (only needed, if manual installation would be necessary):
⦁ 503006091d97d4f5ae39f7cbe7927d7d652d3431 (Entrust)
⦁ 3679ca35668772304d30a5fb873b0fa77bb70d54 (VeriSign)
⦁ d69b561148f01c77c54578c10926df5b856976ad (GlobalSign)

The issue was certificates, after digging through multiple license manager dlls, There were multiple files that weren’t having their certificates authenticated and hence causing the issue.
As the computer system is isolated from the internet, it was not receiving the automatic update and download on demand of all root certs. I ended up forcing this to the offline system.
And the section “Updating Trusted Root Certificates via GPO in an Isolated Environment”.
After this added several hundred root certs to my machines store, I was able to successfully run FLM version 2.9."
Updating List of Trusted Root Certificates in Windows | Windows OS Hub
All Windows versions have a built-in feature for automatically updating root certificates from the Microsoft websites. MSFT, as part of the Microsoft Trusted Root Certificate Program, maintains and...
We can try "Updating Trusted Root Certificates via GPO in an Isolated Environment".

What is the programming cable reference that can be used for USB communication between Quantum PLC and PC.

The programming cable reference that can be used for USB communication between Quantum PLC and PC is UNYXCAUSB232.

Can the IEM3000 series read energy output from a Solar Panel?

To be able to measure the energy out from a Solar Panel a meter needs to be able to do Four Quadrant Calculation.

This means it is capable of Identification of imported and exported active and reactive energy allows you to monitor energy flow in both directions: delivered from the utility and produced on-site.

In the iEM3000 series the following meters are capable of Four Quadrant Calculation.

iEM31** range - iEM3135, iEM3155, iEM3165, and iEM3175
iEM32** range - iEM3235, iEM3255, iEM3265, and iEM3275
iEM33** range - iEM3335, iEM3355, iEM3365, and iEM3375
iEM34** range - iEM3455, iEM3465, iEM3555, and iEM3565


Common Rack Automatic Transfer Switch Scenarios and Questions

This article discusses common Rack Automatic Transfer Switch (ATS) Scenarios and Questions and provides configuration recommendations.

Product Line

Rack Automatic Transfer Switches including the following models only:
  • AP7721
  • AP7722A
  • AP7723
  • AP7724
  • AP7730
  • AP7731
  • AP7732
  • AP7750A
  • AP7752
  • AP7753

  • All firmware versions
  • All Rack ATS models listed above
As the Rack Automatic Transfer Switches are complicated and involved products, we have provided some common scenarios and questions along with recommendations and general information on functionality.
With these models, please ensure that after analyzing the situation, the latest available ATS firmware has been applied and instructions followed - .
INFORMATION BULLETIN - Upgrading Rack ATS Firmware (AP77XX) - potential to permanently damage ATS during download

Please review the scenarios and questions below for additional information.

When both sources are available and stable, the ATS will switch back to its preferred source after a 30 second wait period. Attempts to continually switch the unit prior to the completion of the 30 second period could result in loss of load or damage to the ATS. Anytime an anomaly is detected within this sampling period, the 30 second timer will be reset.

The following is a list of potential causes of ATS to source switching when the upstream UPS goes to battery or when power appears to be present at the ATS input:
  1. Switching of the ATS when the UPS goes to or from "on battery" mode
The switching of the ATS occurs as a result of an internal source synchronization when the UPS transfers from mains power to battery power. The UPS creates a frequency shift to speed up or slow down the frequency in order to align the inverter in phase with the sync source chosen. This frequency shift actually creates a deviation in the way the ATS measures the voltage coming from the UPS. This voltage deviation can be large enough for the ATS to interpret this deviation as a voltage drop resulting in the switching from the preferred source to the secondary source. Having two UPS's powered by the same circuit feeding an ATS can also cause output issues. An ATS is designed to supply redundancy, and if both UPS's transfer to battery at the same time due to an input issue, either the transfer time the UPS takes from "online" operation to "on battery", or the frequency shift of two UPS's switching to battery at the same time, can be seen as a complete interruption of power by an ATS. It is not recommended to use 2 UPS's on the same input circuit as the sources of an ATS. It is also not recommended to use Line-Interactive model UPS's - only Double Conversion-Online models should be used.
  1. Dropping the load when the ATS switches sources while both appear to have power
The tripping of the circuit breakers during the switching process has been determined to be the result of switching between two sources that are out of phase with each other producing a voltage potential that exceeds the rating of the internal relays responsible for switching from one power source to the other. ATS firmware v3.5.7 and higher aims to resolve this issue and will help prevent the ATS from tripping the upstream circuit breakers.

Here are some recommended actions that can be put into place to reduce the probability of the ATS switching when the UPS transfers to battery mode:

  1. Revise the voltage transfer range from medium to wide, revise frequency deviation from +/-2 Hz to +/-3 Hz on the ATS:
This will increase the amount of voltage and frequency deviation allowed prior to switching, reducing the probability of switching during this event.
  1. Set the sensitivity preference from high to low:
This will allow more time for the frequency synchronization to occur before the ATS takes action and switches.
  1. Set the source preference from source A to none on the ATS:
If neither source is preferred, this is the ideal setting. This will avoid switching back to Source A when the two UPSs are most likely to be out of sync with each other.


Using the Rack ATS with a Generator

APC recommends placing a UPS between the generator and the ATS input. The UPS will condition the input voltage to the ATS to prevent thrashing.  A second UPS should be used between the power utility and the other input of the ATS. This UPS will power the load while the generator starts and stabilizes. The UPS should be sized to allow time for the generator to be started and the time needed for the UPS attached to the generator to operate normally. While the generator is starting, the generator voltage and frequency are not stable. If the ATS is connected directly to the generator, the ATS can switch to the generator input before the generator has stabilized. The load of the ATS will cause the generator voltage to dip. This dip can also shift the frequency of the voltage. Either of these issues can cause the ATS to switch to the other input.


Video: Why is the Micrologic Trip Unit Type P or H reading negative power?

Product Line
Micrologic Trip Unit Type P and H
Breakers: Powerpact P and R Frames, Masterpact NT and NW, Compact NS630B- NS3200

Micrologic Trip Unit Type P and H

The power readings from the device are all negative, yet all of the voltages and currents are positive numbers.

The power sign must be changed to accommodate this issue. The power sign has two different settings: (+) and (-). The (+) setting implies that power is absorbed from upstream to downstream (meaning it is top-fed). The (-) setting implies that power is absorbed from downstream to upstream (meaning it is bottom-fed).

The power sign can only be changed from the front panel of the Trip Unit. From the main menu go to either the Micrologic Setup or Metering Setup menus then follow the steps in the diagrams below. In order to change settings via the menu buttons on the trip unit, the trip unit must be energized AND the door over the adjustment dials MUST be OPEN. 
To change the power sign:
  1. Press the Wrench menu button
  2. Select Micrologic Setup
  3. Select Power Sign
  4. Open the trip unit door (see video for details)
  5. Toggle power sign with up or down arrow
  6. Press Enter to select sign
  7. Press Wrench button to exit
  8. Select YES to save settings on exit

For further information about the Micrologic Trip Units Type P and H see link for the instruction bulletins below.
Powerpact P, R, and Masterpact NW, NT Micrologic™ 5.0P and 6.0P Trip Units, see 48049-137-05
Powerpact P, R, and Masterpact NW, NT Micrologic™ 5.0H and 6.0H Trip Units, see 48049-330-03
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