plug conduit pvc plain 20mm

SoLid Fittings - PVC, Conduit Plugs - Plain, 20mm

Catalogue Number: 220/20
plug conduit pvc plain 20mm
Colour: Grey
Colour: Per UOM Std.
  • Electric Orange 1 PCE
  • Grey 1 PCE

Specifications

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Product brand
Clipsal
Range of product
Series 220
Material
PVC (polyvinyl chloride)
Product destination
diameter: 20-20 mm tube
Stub stiffness
rigid
Length
13 mm
REACh free of SVHC
Yes
EU RoHS Directive
Pro-active compliance (Product out of EU RoHS legal scope)
Toxic heavy metal free
Yes
Mercury free
Yes
RoHS exemption information
Yes
China RoHS Regulation
 Pro-active China RoHS declaration (out of China RoHS legal scope)

Documents & downloads

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  • Product Brochures

  • Technical Data Catalogues

  • Installation Instruction

  • Specifications

  • Certificates (MSDS)

Frequently Asked Questions

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Can I order the 220/20 in white?

Yes, you can order the 220/20 in white but it needs to be done as a special.
For more information, please refer to the link:https://www.clipsal.com/Trade/Products/ProductDetail?catno=220/20

Are the Clipsal Conduit Clips available in Electric Orange?

No, they are only available in grey.

This applies to the 280/16 (16mm), 280/20 (20mm), 280/25 (25mm), 280/32 (32mm), 280/40 (40mm) and 280/50 (50mm).

Is there a black version of the 220S20?

Yes, there is.  The 220S20 comes in 3 colors.

For more information, please refer to the link:
https://www.clipsal.com/Trade/Products/ProductDetail?catno=220S20 

Is part number 260/25 available in Orange?

No. Unfortunately, the 260/25 is only available in Grey.

Do you have a cap/ flange to for 20mm conduit?

Yes the part number is 221/20

What would be a longer screw to suit Clipsals round j-boxes (Junction Boxes)?

The part number would be 248/20 which is a combination screw head 20MM 3/16 BSW.

What is the replacement AC coil for CAD32 and CAD50 relay?

Issue:
Are replacement  AC coil available for CAD32 and CAD50 relay?

Product Line:
Tesys Relays

Environment:
All Products

Cause:
Product selection

Resolution:
Volt = coil part number
12 = LXD1J7
21 = LXD1Z7
24 = LXD1B7
32 = LXD1C7
36 = LXD1CC7
42 = LXD1D7
48 = LXD1E7
60 = LXD1EE7
100 = LXD1K7
110 = LXD1F7
115 = LXD1FE7
120 = LXD1G7
127 = LXD1FC7
200 = LXD1L7
208 = LXD1LL7
220/230 = LXD1M7
230 595 21 LXD1P7
230/240 = LXD1U7
277 781 30 LXD1W7
380/400 = LXD1Q7
400 = LXD1V7
415 = LXD1N7
440 = LXD1R7
480 = LXD1T7
600 = LXD1X7
690 = LXD1Y7

 

How do i seal up a 50mm hole in the 230DRAVL?

Using parts 220S50-GY and 260/50-GY. Placethe 260/50 on the inside and the 220S50 on the out side place it in the hole and screw them together. This willl then seal the hole.

For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=260/50
https://www.clipsal.com/Trade/Products/ProductDetail?catno=220S50
 
 
 

How do I hardwire 10kva and 20kva transformers in a 208/120 or 240/120 environment

Issue:
Implementing a hardwire stepdown transformer in a 208v or 240v environment


Product Line:

Smart-UPS / Symmetra

Environment:

APTF10KT01, APTF10KW01, and APTF20KW01, All Serial Numbers

Cause:

Unbalanced UPS outputs require a stepdown transformer to power 120v loads


Resolution:

This document refers to installing  the APTF10KT01, APTF10KW01, and APTF20KW01 transformers in a North American 120/240 or 120/208 environment. For installations in other regions please consult the users manual.

The wiring block outputs are as follows:


For domestic use, make sure that the Terminal Block Jumper is installed between the Ground Terminal and Terminal 8 on the output wiring block, as illustrated on page 8 of the user manual. Please also make sure that the input voltage switch is in the correct position.

The step-down transformer provides 240/120 output as 2 120v hots, a neutral, and a ground. It provides 208v output as a 120v hot, an 88v hot, and a ground. The 120v hot (terminal  7) and the 88v hot (terminal 9) are 180 degrees out of phase. You will measure 208v from terminals 7 to 9. The step-down transformer is not able to provide 2 120v hots that are 120 degrees out of phase as you would see with utility power.



 Note: If your installation requires both 208v and 120v output power you will need 2 separate subpanels: a 240v/120v panel and a dedicated 208v subpanel.

What is the part number for a 20mm steel conduit plug?

The part number  for a 20mm brass plug for steel conduit is 1220S20.

What is the accuracy of the Premium PLC CPU real time clock.

Real time clock accuracy:

Accuracy of the real time clock is one second (%SW50) +/- 200ms.

Resolution of the real time clock is one second (%SW50) +/- 200ms,because 200ms is the refresh rate of the RTC.
 
Accuracy error:
 
The accuracy error of the quartz oscillator is:
 
1. At 0 and 70°C : -101/20 ppm, error in second/day is -8.7/1.7, in minute/year is -53/11.
 
2. At 25°C: -20/20 ppm, error in second/day is -1.7/1.7, in minute/year is -11/11.

What is the part number of the surface mounting box that has a duct entry?

The part number of the surface mounting box that can accept a duct is 900SPMB. The 900SPMB is a standard pattern Surface Mounting Box for single gang accessories. Internal depth - 33mm.
Features: 4 - 25 x 16mm Trunking Entries, including one each end and side.
Supplied with 3 - Cat. No. 900MBC Clip-in/ push out caps, 4 - Cat. No. 220/10 Insulating Caps and 2 - M3.5 x 0.8 x 16mm long pan head screws. Screws thread into brass inserts.
For further information, please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=900SPMB

 

Is there a remote electrical reset for F line contactors?

Issue:
Is there a remote electrical reset for F line contactors?
Product Line:
Tesys F contactors
Environment:
IEC Contactors
Cause:
Product Characteristics
Resolution:
Yes. The part number for the remote electrical reset snap-on module is LA7D03x, where x represents the coil voltage code.
Voltage Codes:
AC: 24V – B, 48V – E, 110V – F, 220/230V – M, 380/400V – Q, 415/440V - N          
DC: 12V – J, 24V – B, 48V – E, 96V – DD, 110V – F, 220/230V - M

What is the part no for 40mm Screw caps

Part no 220S40 available as standard in Grey
Orange can be supplied as special

for more information on this part please refer to https://www.clipsal.com/Trade/Products/ProductDetail?catno=220S40
User-added image

What is the VA rating of a 9001KM transformer light module?

Issue:
What is the VA rating of a 9001KM transformer light module?

Product Line:
Harmony Pushbuttons

Environment:
All Products

Cause:
Product Features

Resolution:
9001 KM2 110-120 volt 25-30 hertz      2.2 VA
9001 KM1 110-120 volt 50-60 hertz      2.4 VA
9001 KM3 208-220 volt 50-60 hertz      2.5 VA
9001 KM4 220-240 volt 25-30 hertz      2.2 VA
9001 KM7 220-240 volt 50-60 hertz      2.0 VA
9001 KM8 277 volt 50-60 hertz             2.4 VA
9001 KM5 380-480 volt 50-60 hertz      2.8 VA
9001 KM6 550-600 volt 50-60 hertz      2.5 VA

Looking to replace the LXM23DU04M3X and BCH0602O12A1C

Issue:
Looking to replace the LXM23DU04M3X and BCH0602O12A1C servo motor

Product Line:
LXM23

Resolution:

The direct replacement is:
 
LXM28AU04M3X and BCH2LD0431CA5C combination:
 
- Supply voltage single phase 200/240 VAC or 3 phase 200/240 VAC, 50/ 60 Hz
- Nominal torque 1.27 Nm
- Maximum peak torque 3.81 Nm
- Nominal speed 3000 RPM
- 0.4 Kw motor rating
- 0.27 kgcm2 motor inertia without holding brake
 
You cannot copy the parameters from the old drive to the new drive. They will have to be entered manually in the new LXM28 drive.

Latest Firmware version of Com'X 200/210 and Natively supported device type in the Energy Server Com'X 200/210

Product Line
COM'X200 / EBX200
COM'X210 / EBX210
 
Environment
Ethernet Gateway supported devices
 
Resolution
The latest version of firmware for Com'X 200 is 3.5.15 and the Com'X 210 is 4.0.10. Please find the firmware files below.
They can be downloaded from the following links as well.
COM'X200 firmware
COM'X210 firmware
 
In addition, review the attached PDF (DeviceList_ComX200_210_2.2.1.pdf) for the list of Natively Supported Device Types on Com'X 200/210 with Firmware Version 2.2.1.
Note: With firmware 3.5.24, the Com'X 210 also supports Masterpact MTZ and the EM4399.

For instructions on how to upgrade the firmware, view article FA270261.

Is the Clipsal 224/2 floor outlet still available

 Obsolete and deleted. Use a SBIP2P-XX  
The PDL 535F has been obsoleted as well

Trace SW4024 shows error under/over speed as yes, what does that mean?

TRACE SW4024 shows Generator under/over speed error



 The Trace SW4024 120/60hz has a preset AC2 allowable frequency range from (53-67 hz)
If there is a frequency out of that range you will get a generator under/over frequency.
Solution: Service generator, replace bushings if applicable, and try to reduce max charge rate to see if the remedies the generator input. 
 

What versions of XRG come with Vigilohm mobile fault locating kit?

There are 3 versions of XRG: 
- 115/127V AC (Reference Number - 50281)
- 220/240V AC (Reference Number - 50282)
- 380/415V AC (Reference Number - 50283). 

The high voltage version could be used in lower voltage network. 

For example, the 50283 could be used in network which has L-N voltage 115. 

However, the low voltage version could not be used in high voltage network. 
 

How can you configure the ATV32 drive to use assemblies 20/70 and 21/71?

Issue:
How can you configure the ATV32 drive to use assemblies 20/70 and 21/71?

Product Line:
Altivar ATV32

Environment:
ATV32 with Ethernet option card installed

Cause:
Set up configuration to use assemblies 20,21,70 and 71.

Resolution:
See case #2 example in the following attachment.
 

Application: etireur de reparation pour la filature.Defaut: Apres l'ordre de marche avant, quelque fois le moteur turne, pour un moment, dans le sens ...

Goals and Symptoms

Application: étireur de réparation pour la filature.Défaut: Après l'ordre de marche avant, quelque fois le moteur turne, pour un moment, dans le sens arrière: problème résoluble avec la fonction de 'marche pas à pas (JOG)', mais dans cette dernière ne fonctionne pas la rampe d'accélération.Donc nous avons utilisé les vitesses présélectionnées, mais nous avons le même problème: si on met le FLG=0 et le UFR=0 nous n'avons plus le défaut.Question:Je peux mettre les gains à '0' sans compromettre le fonctionnement de la machine? Que signifie mettre ces gains à '0'?

Facts and Changes

ATV28HD16N4 Donnée moteur: moteur à deux vitesse 5,5 Hp 10Hp 950 rpm 2880 rpm 16,8 A - à triangle 25,4 A - à triangle 9,7 A - à étoile 14,7 A - à étoile 220/380 V 220/380 V

Causes and Fixes

Certains problèmes d'instabilité pourraient survenir, il faudra donc trouver la bonne valeur pour FLG et UFR, mais il semble que tout soit OK maintenant. Il s'agit d'un moteur dahlander

Are the 224/2 floor outlet housing still available?

Yes, the 224/2 floor outlet housing is still available.
Some of the key features are:
  • 249 Length x 110 Width x 107 Depth mm dimension
  • With 4 segregation barriers
  • Suits 4 Standard plates
  • 1 gang
  • 84mm Mounting center
For further information please visit www.clipsal.com/Trade/Products/ProductDetail?catno=224/2

 

Conext SW - Installation/ Wiring issue.

Issue:

Customer is installing the Conext SW and wants to confirm the wiring of the AC and DC cabling. 

Environment:

Conext SW 2524 120/240 Split-phase (865-2524)
 
Conext SW 4024 120/240 Split-phase (865-4024)


Resolution:
 

See the attached wiring diagrams for the Conext SW and Conext SW-NA.
Do not mix AC and DC wiring in the same conduit or panel. Consult the applicable installation code for details.
There are two dual 3/4" /1" trade-size knockouts on the side panel and another two on the bottom panel for AC wiring. Use the same trade size of strain relief as the trade size of the knockout(s) you are using.

 

What's the difference between the SyMax Model 50 programmable controllers 8005CP50 and 8005CP51?

The difference between the two SyMax Model 50 programmable controllers is the power voltage rating.
8005CP50 is a 120/240 VAC Processor Unit.
8005CP51 is a 24 VDC Processor Unit.


Legacy KB System (APS) Data: RESL169642 V1.0, Originally authored by on , Last Edited by on
Related ranges: Sy/Max

Typical 3-line drawings for Sepam Series 20, 40 and 80 current and voltage input connections

Goals and Symptoms

Typical 3-line drawings of Sepam 20/40 Feeder, Sepam 20/40 Main and Sepam 80 Main/Feeder.

Causes and Fixes

See attachment
Sepam.zip



AEDL3
Legacy KB System (APS) Data: RESL203669 V1.0, Originally authored by MiZe on 10/09/2010, Last Edited by MiZe on 10/09/2010
Related ranges: Sepam series 80, Sepam series 40, Sepam series 20

Storage Temperature Range for All NetBotz Version Appliances

Issue:

Storage Temperature Range for version 1 and 2 NetBotz Appliances

Product Line:
NetBotz

Environment:

NetBotz version 1 and 2

Cause:

Storage Information

Resolution:

The following are the temperature ranges for storing NetBotz Appliances:

Model 310/400 = -25 C to 85 C
Model 320/420 = -10 C to 70 C*
Model 500 = -25 C to 85 C*

Note:*Humidity sensor re-hydrating times may be necessary after prolonged exposure to extreme high temperatures and low humidity. See the following article:
https://www.sensirion.com/en/pdf/Soldering_Procedure_SHT1x_en_v1.2.pdf

What are the part numbers of slip type expansion couplings?

Slip Type Expansion Couplings are available from 16mm through to 50mm.The part numbers of slip type expansion coupling are as follows:
16mm = 251/16
20mm = 251/20 *
25mm = 251/25 *
32mm = 251/32
40mm = 251/40 *
* = only available in Grey
Where long conduit runs are likely to be exposed to wide variations in temperature, it is recommended that expansion couplings be used at each join. It is not recommended that Slip Type Expansion Couplings be used where the conduit run is exposed to the weather. Standard colour is Grey (GY).
Dimension details are attached.
 

What is the part number for a Contactor with Low consumption?

The part number for a low consumption contactor is LC1D09.
General Product information:
Range of product TeSys D
Product or component type Contactor
Device short name LC1D
Contactor application Motor control Resistive load
Utilisation category AC-1, AC-3
Poles description 3P
Power pole contact composition 3 NO
[Ue] rated operational voltage <= 300 V DC for power circuit
<= 690 V AC 25...400 Hz for power circuit
[Ie] rated operational current 9 A (<= 60 °C) at <= 440 V AC AC-3 for power circuit
25 A (<= 60 °C) at <= 440 V AC AC-1 for power circuit
Motor power kW 5.5 kW at 660...690 V AC 50/60 Hz
5.5 kW at 500 V AC 50/60 Hz
4 kW at 415...440 V AC 50/60 Hz
4 kW at 380...400 V AC 50/60 Hz
2.2 kW at 220...230 V AC 50/60 Hz
Motor power HP (UL / CSA) 7.5 hp at 575/600 V AC 50/60 Hz for 3 phases motors
5 hp at 460/480 V AC 50/60 Hz for 3 phases motors
2 hp at 230/240 V AC 50/60 Hz for 3 phases motors
2 hp at 200/208 V AC 50/60 Hz for 3 phases motors
1 hp at 230/240 V AC 50/60 Hz for 1 phase motors
0.5 hp at 115 V AC 50/60 Hz for 1 phase motors
Control circuit type AC 50/60 Hz
Control circuit voltage 415 V AC 50/60 Hz
Auxiliary contact composition 1 NO + 1 NC
[Uimp] rated impulse withstand voltage 6 kV conforming to IEC 60947
Overvoltage category III
[Ith] conventional free air thermal current 10 A at <= 60 °C for signalling circuit
25 A at <= 60 °C for power circuit



For more information please visit https://www.schneider-electric.com.au/en/productcontaLC1D



Com'X 200 / 210 / 510 Documentation (Technical Datasheet, User Guide, and Installation Guide)

Issue
Documentation for COM'X 200/210/510 is needed

Product Line
Com'X 200 (EBX200)
Com'X 210 (EGX210)
Com'X 510 (EBX510)

Environment
Documentation

Resolution
The documents below include Technical Datasheet, User Manual, and Installation Guide

Com'X 200/210/510 Installation Guide:5406AD002
Com'X 200/210 User Manual: DOCA0036EN
Com'X 510 User Manual: DOCA0098EN
Com'X 200/210/510 Technical Datasheet: PLSED310098EN
 

Video: What is the default grid snap setting in Vijeo Designer v6.2?

The default spacing is 20x20 pixels.  It can also be changed from the Graphical Panels Properties.

The following video demonstrates adjusting the grid snap spacing in Vijeo Designer via the Graphical Panels Property Inspector.

 

Can the PowerLogic Energy Meter be used to monitor multiple loads?

Issue
A user would like to totalize multiple loads with an Energy meter.

Product Line
Powerlogic Energy Meter

Environment
Energy Meter Installation

Cause
The installation guide for the Energy meter does not contain instructions on wiring the meter to monitor multiple loads.

Resolution
*Warning: Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training and experience with high voltage and current devices. Failure to follow the instructions / warnings in the Meter Installation Guide can result in permanent damage to the meter, severe injury or death. 

The Energy meter is calibrated with the set of CTs that are included with the meter, however the Energy Meter can be installed with up to three sets of parallel CTs to monitor multiple loads. When wiring multiple current transformers in parallel to the Energy Meter, all voltages corresponding to the individual loads must be the same voltage values and must be from the same source. The voltage applied to the inputs of the Energy Meter will be used in the power calculations. Monitoring different voltage values and monitoring the same voltage values from different sources will both cause the power calculations to be inaccurate.

For example, if load A has a system voltage type of 120/208 VAC, and load B has a system voltage type of 277/480 VAC, an Energy Meter cannot be used to measure both loads in a parallel configuration. Likewise, if Load A and Load B both have a system voltage type of 120/208 VAC, but are supplied their respective voltage from different transformers, an Energy Meter cannot be used to measure both loads in a parallel configuration.

Note: When multiple sets of CTs are connected in parallel to the Energy Meter, the accuracy drops from less than 1% to between 1%-3%.


Please follow the guidelines in the attached addendum for selecting and installing the parallel CTs on an Energy meter.

What is the part number for the Relay and RPO connector for the Conext CL inverters?

One set of dry contact Relay and RPO connectors are provided along with the wiring box packaging.
The Relay and RPO connector is included in a plastic bag with other connectors, if it is lost, you will have to purchase another one.
The part number is 0J-0L2344 (Lit Kit IEC CL 20/25 kw Rohs package)

Can you hardwire the input/output of the Matrix-UPS?

Issue:
Can the input or output of a Matrix UPS be hardwired?

Product Line:
Matrix UPS

Environment:
All serial ranges

Cause:
A user may wish to hardwire the input/output of the UPS rather than use the supplied input power cord.

Resolution:
APC offers a hardwire kit to be used with the 120/208 Matrix-UPS product. The part #s for these kits are as follows:

MXA001: 5kVA Hardwire kit
MXA002: 3kVA Hardwire kit

These hardwire kits replace the standard back plate and allows the input and output of the Matrix to be wired directly to their corresponding electrical panels. This kit provides 120V, 208V and 240V on the output. The electrical specifications for both the Matrix 3kVA and Matrix 5kVA UPS systems are as follows:

Input Over-current Protection
3kVA: 20 A
5kVA: 30 A

Input/Output Wire Size
3kVA: 12 AWG
5kVA: 10 AWG


Does the Com'X 200/210 or Com'X 510 support the Powerlogic and SY/MAX protocols?

Issue
A user needs to know if the Com'X 200 / Com'X 210 / Com'X 510 supports the Powerlogic and SY/MAX protocols

Product Line
Com'X 200/EBX200
Com'X 210/EBX210
Com'X 510/EBX510

Environment
Gateway Portocol Support

Cause
A user needs to convert legacy device protocols such as Powerlogic and SY/MAX from CM2000 series, CM200 series, CM100 series, etc. to Modbus TCP/IP.

Resolution
The Com'X 200, Com'X 210 and Com'X 510 do not support the Powerlogic or SY/MAX protocols.
Use an EGX100 or EGX300 to convert Powerlogic or SY/MAX to Modbus TCP/IP. However, EGX100/300 have been obsoleted and the replacement is EGX150. EGX150 supports the Powerlogic or SY/MAX protocols as well.

Com'X 200 supported Protocols:
IPv4
IPv6 - HTTP
HTTPS
Modbus TCP/IP

Com'X 510 supported Protocols:
HTTP
HTTPS
FTP
SMTP
Modubs TCP/IP

Video: How to Reset the Web page Password to factory values for Com'x 200/210 and 510?

Issue
If the web-page password is lost, user would like to reset the password to factory default values. 

Product Line
Com'x 200, Com'x 210, Com'x 510

Cause
User has lost their password to login into web-page of Com'x gateway and they would like to reset password to default values.

Resolution
If the web-page password is lost, follow the procedure below in order to reset the password to factory default values: 
  1. Press the Backup button (number 7 shown in screen shot below) on the Com'x 200 (or 510) from front panel and hold it for 10 seconds until the power LED flashes green 3 times.
  2. Release the button. 
  3. To access to the Com'x configuration web pages, use these settings: 
                     Username: admin
                     Password: admin



Wrench Icon flickers on the Series 700 or 200 Power Meter (PM200 or PM700)

Product Line
PM700 Series
PM200 Series

Environment
Firmware

Cause
A possible reason for the flickering wrench icon to occur is a relatively low load of approximately 500 to 525 mA RMS being applied on the current inputs of the PM200 or PM700 (with firmware version 2.020 or previous). This low load will cause the gain change to flip back and forth between low and high gain. This causes the wrench icon to flicker on and off due to clipping during high gain at the transition point.

Firmware version 3.050 or later will check the peak amplitude prior to changing from low gain to high gain and delay the transition to high gain to prevent clipping.

Resolution
The Series 700 and 200 Power Meters with firmware 2.020 requires a firmware update to version 3.050 or above.

To verify the firmware version from the front panel of the meter, press MAINT > INFO for the PM700 and press DIAGN > INFO for the PM200.

See FA237920 for latest firmware, firmware upload software, and instruction on how to upgrade the firmware.

XW Won't qualify generator.

Issue:

XW inverter charger will not qualify AC generator. AC IN light blinks
AC input qualification, overloading the generator, unable to sustain battery charging and and running loads (multi-tasking)


Environment:

XW 4024/4548/6048 with AC generator


Resolution:

1) Ensure generator is split phase 120/240, not 120 monophase or 120/208V. Voltage from (L1 to N) and (N to L2) should add up exactly to (L1 to L2) voltage
3) Recommended, size your generator 2 times the rating of the XW system.
2) Ensure no neutral to ground bond in Generator
3) Connect gen output to AC2, not AC1 and open up AC2 parameters in XW advanced settings - ac settings menu
4) Reduce max charge rate in XW
5) If Kohler RES series generator, see  Solution 1179

Cause:

1) XW can only connect to splt-ph 120/240 unless converted to monophase 
2) Potential ground loop
3) AC2 qualification parameter window much wider than AC1
4) Gen being overloaded by combination of house loads and XW charger.

Can a circuit breaker be operated at a voltage less than the voltage marked on the breaker?

Inquiry:
Is it OK to apply a circuit breaker on a voltage system rated lower than the rating of the breaker?

Product Line:
MCB and MCCB circuit breakers

Cause:
Circuit breakers are typically marked only with a few standard voltages, while other voltage systems exist.

Resolution:
Yes. According to 2011 NEC article  240.83(E), a circuit breaker may be used at voltages equal to or less than its voltage rating. 
When applied on a system of lower voltage than marked, he interrupting rating is equal to the next highest marked interrupting rating. 
The only exceptions to application at less than rated voltage are:
1. QO and HOM -GFI, -EPD, -AFI, -CAFI, and DF circuit breakers must be applied on 120/240 Vac systems only (they need over 100 Vac to power the electronic modules)
2. EHB-EPD and EDB-EPD type breakers which must be applied on 480Y/277 systems only

NOTE:  Circuit breakers marked with DC ratings only are not suitable for application on AC systems, and circuit breakers marked with AC ratings only are not suitable for application on DC systems.

Why are PM700s pulse weights different on different PM700s?

Issue
Some PM700 have the possibility for adjusting pulse weight to 0.01 kWh/pulse even though the documentation says the minimum value that can be set is 0.1 kWh/pulse.

Product Line
PM700

Environment
Firmware

Cause
OS 2.020 added a higher amount of accuracy for the pulse weight option.

Resolution
With firmware OS 2.020, the lowest pulse weight value that can be set on the meter was reduced from 0.1 to 0.01kWh/pulse. That is to say, starting from firmware version OS 2.020, lowest pulse weight option is now 0.01 kWh/pulse instead of .1 kWh/pulse. 

Lost Neutral - effects on loads and UL1449

Issue:

Lost Neutral - effects on loads and UL1449

Product Line:

All Back-UPS, Back-UPS PRO and Personal Surge

Environment:

Lost Neutral in electrical infrastructure.

Cause:

Lifted neutral at utility panel.

Resolution:

In a typical balanced load with all loads using the neutral return and the neutral is severed, the voltage from each Phase appears across each load and is added on itself. This is a typical fault condition. Underwriter's Laboratories realized that this fault condition is common and it is not up to the Surge Protection Industry to prevent these failures but in the event of this common failure, UL addressed this condition by requiring all Surge Protectors to pass a fault of 240 VAC at different current levels to simulate different loads. These currents are: 125 mA rms. 500 mA rms. 2.5 A rms. and 5 A rms. They also require an unlimited current test (1000 A rms. or greater). 240 VAC is used because most household wiring is 120/240 3 wire single phase and a lost neutral produces 240 VAC. The unit during this test has cheesecloth wrapped around it. The unit may not emit flame nor can it char the cheesecloth nor can it create an opening in the housing that exposes live metal parts large enough for a child's finger to be inserted. After the test, the unit may not allow leakage currents of > 0.5 mA from Line to Ground and Neutral to Ground also it must withstand a dielectric voltage of 240 VAC for minute between each protected mode. Our units have passed this stringent test requirement in order to get UL recognition and to insure the safety of our customer's lives and property.
 

IP protection and gas

Goals and Symptoms

Need to know if the power part with IP54 degree of protection (where is placed the heatsink), of Altivar 71 and 31 is proof (resistant) against the following chimical compound: NPK 8/24/24 - PK 9x36 - UREA 46% N - H8 N2 O4S - PK 14x24 - PK 20x20 - Mg SO4 7 H2O - KC1 60% K2O - K2 SO4 50% K2O - (NH4) 2 HPO4 - NH4 H2 PO4 - Ca (H2 PO4) 2 and "ammonium nitrate" with a percetage of nitrogen. I apologize for the "strange" question but I kindly ask you help for to give an answer to our customer. Please take care of this request ASAP because is very urgent (our PAE should give an answer for tomorrow).

Facts and Changes

heatsink

Causes and Fixes

Attached is a document with the protection again gas for our drive. The standard IEC721-3-3 is taken as a reference.

How to control the frequency of the VFD over the network when using output assembly 20 or 22 when using DeviceNet or Ethernet IP?

Issue: 
How to control the frequency of the VFD over the network when using output assembly 20 or 22 when using DeviceNet or Ethernet IP?
 
Product Line:
Altivar 61, Altivar 71
 
Environment:
All serial number
 
Cause:
VFD will not respond to speed control from the network when the reference channel is programmed to Comm card and the drive shows the active reference channel is Comm Card.
 
Resolution:
When using output assembly 20 or 22, by default, the Net Ref parameter is set to 0.  This parameter must be set to 1 in order to control the speed from the network for Devicnet or EtherNet IP.   The net ref parameter must be set on each time the VFD is powered.
Net Ref parameter 2A/1/4 = 1
The address can be set with the Class Instance Editor or with a message instruction block.

Can a 3-pole breaker be used in a 2-pole application?

Issue:
Can a three pole breaker be used in either a two pole or a single phase application?

Product Line:
MCCB

Environment:
Powerpact and Masterpact

Resolution:
  • A 3p breaker can be used on a 3 phase system using either 2 or 3 poles.
  • A 3p breaker can be used on a 1 phase system only if indicated by the markings as noted below.
For reference:
  • Per NEC article 240.85: "A circuit breaker with a straight voltage rating, such as 240V or 480V, shall be permitted to be applied in a circuit in which the nominal voltage between any two conductors does not exceed the circuit breaker’s voltage rating."
  • According to UL's White book, "3–pole circuit breakers are suitable for use on 3-phase systems only, unless marked to indicate use on 1-phase systems, such as, “For 1–phase connections, use two outside poles,” or an equivalent statement. A 3-pole breaker used in place of a 2-pole breaker on a 3-phase system, such as a 2-pole breaker used in a branch circuit that is actually two legs of a 3-phase system, is acceptable without the 3-pole breaker being specifically marked."

Powerpact P
  • The 3-pole P-frame breaker has a marking on the cover that states "single phase any 2 poles". Therefore on a 120/240Vac system, it is ok to use any 2 poles of a 3 pole P-frame breaker.
  • This breaker marking correlates with the wiring diagram markings of the M and P breaker enclosure, which shows both 2p and 3p applications.
Powerpact L
  • The 3-pole L-frame breaker does NOT have a marking for single phase systems. Therefore on the 120/240Vac system, it is NOT ok to use a 3 pole L-frame breaker.
  • This marking correlates with the wiring diagram of the L breaker enclosure, which shows only 3p applications.
Powerpact H and J
  • Three-pole Powerpact H and J-frame thermal-magnetic breakers are marked for single phase use
  • Three-pole Powerpact H and J-frame Micrologic breakers with standard trip units (U31X and U33X) are marked for single-phase use
  • Three-pole Powerpact H and J-frame Micrologic breakers with Ammeter and Energy trip units (U43X, U44X, U53X and U54X) are NOT marked for single-phase use.

How do I bring the Com'X Analog Inputs into Power Monitoring Expert (PME)?

Issue
The Com'X is not a native device in PME.

Product Line
Power Monitoring Expert 7.x
Power Monitoring Expert 8.x
EBX200, Com'X200
EGX510, Com'X510

Environment
Power Monitoring Expert Modbus Device Importer

Resolution
To bring the device into PME:
  1. Install the Com’X via the Instruction Manual, wiring the Analog Inputs and Ethernet connection.
  2. Connect to the Com'X via its webpage and add the Analog Input via the Com'X User Guide.
    1. Select the Custom Library tab > + Create.
 
  1. Customize the model and select Create.
 
  1. Configure the properties of the model (i.e. scaling and units) and Save changes.
 
  1. Add the device in Device Settings.
    1. For the appropriate Analog Input, select 'Create a new device' for the Device dropdown menu.
 
  1. Select the previously created Device Type in the Device Type dropdown menu.
  2. Configure the device and select Create.
 
The data is now available within the Com'X webpage under the Measurements Table tab. The measurement will be associated with the Commodity specified in step 2.5.
  1. If using a Com'X 510 with firmware v3.0.6 or Com'X 200/210 with firmware v2.2.1, Enable Modbus TCP/IP on Ethernet 1; otherwise, continue onto Step 4.
    1. ​Select the Settings tab.
    2. Under Security > Firewall Management, switch the Enable Modbus TCP/IP on Ethernet 1 to ON
 
  1. Verify that Ethernet 1 is the Ethernet port being used to communicate to the PME server.
 
  1. In PME, create a device type using the Modbus Device Importer
    1. Open Management Console.
    2. Select Tools > System > Modbus Device Importer.
 
  1. Select Edit > Advanced Properties and rename the Device Type and check the "Make available as a direct Ethernet device in Management Console" box. Click OK.
  2. Select Edit > New Manager
    1. Manager Name: Analog Input
    2. Manager Type: External Numeric Manager
 
  1. Add a new Module for Analog Input 1 (**IF USING Analog Input 1)
    1. Add a new Register
      1. Data Type: IEEEFloat
      2. Register Type: Holding Register
      3. Modbus Address 410000
      4. Request Type: R
      5. Use the attached MDI_parameter_calc_for_ComX_AI.xlsx to calculate the appropriate Register Scale, Multiplier, and Offset value.
  2. Add a new Module for Analog Input 2 (**IF USING Analog Input 2)
    1. Add a new Register
      1. Data Type: IEEEFloat
      2. Register Type: Holding Register
      3. Modbus Address 410002
      4. Request Type: R
      5. Use the attached MDI_parameter_calc_for_ComX_AI.xlsx to calculate the appropriate Register Scale, Multiplier, and Offset value.
  3. Save the device type.
  4. Select Tools > Validate Template and verify that there are no errors.
  5. Configure Logging and Calculation.
    1. Select Configure Logging and Calculation
 
  1. Check "Log" to enable logging for the desired register.
 
  1. Specify the desired Log Interval in seconds.
  2. Press OK.
  3. Save the device type.
  4. Select Tools > Add Device Type
  1. Open Management Console and Add the Device
    1. Select Devices in Management Console.
    2. Right-click and select New > Ethernet Device
    3. Enter the desired Group and Name.
    4. The Device Type will be the name specified in step 4.3.
    5. Enter the IP address of the device
    6. Click OK.

The referenced Com'X 200 / 210 / 510 Documentation is available here: https://www.schneider-electric.us/en/faqs/FA289876/

Energy Meter shows "Phase Loss" Alarm

Issue
Energy meter shows “Phase Loss” alarm on front display.

Product Line
Energy meter (EMB and EME series).

Environment
Installing/wiring energy meter

Cause
If the voltage of any phase is measured as less than 75% of the voltage on any other phase, the display will show PHASE LOSS and indicate the specific phase(s).

Resolution
If the energy meter is installed with the proper number of phases (see selection below to determine this) then the phase voltages should be verified. If the number of phases installed is not correct, then the phase loss alarm will be indicated in all operating conditions.

It’s very important to know the model number of your Energy meter.  
For example, users see “Phase Loss” error when they use EMB2043 (1 phase, 3 wire) with 1 phase, 2 wire application.

As a result, it’s very important for users to know their application and use appropriate meter that meets their system type.  Please review the tables below for selecting correct meter.

Basic 120/240 Volt 208 Wye

EMB1010 Basic 100A 1 Phase, 2 wire installation 1 CT
EMB1021 Basic 200A 1 Phase, 2 wire installation 1 CT
EMB1032 Basic 300A 1 Phase, 2 wire installation 1 CT
EMB2010 Basic 100A 1 Phase, 3 wire installation 2 CTs
EMB2021 Basic 200A 1 Phase, 3 wire installation 2 CTs
EMB2032 Basic 300A 1 Phase, 3 wire installation 2 CTs
EMB2043 Basic 400A 1 Phase, 3 wire installation 2 CTs
EMB2083 Basic 800A 1 Phase, 3 wire installation 2 CTs
EMB3010 Basic 100A 3 Phase, 4 wire installation 3 CTs
EMB3021 Basic 200A 3 Phase, 4 wire installation 3 CTs
EMB3032 Basic 300A 3 Phase, 4 wire installation 3 CTs
EMB3043 Basic 400A 3 Phase, 4 wire installation 3 CTs
EMB3083 Basic 800A 3 Phase, 4 wire installation 3 CTs
EMB3084 Basic 800A 3 Phase, 4 wire installation 3 CTs
EMB3164 Basic 1600A 3 Phase, 4 wire installation 3 CTs


Extended Range 120/480 Volt Wye

EME1010 Basic 100A 1 Phase, 2 wire installation 1 CT
EME1021 Basic 200A 1 Phase, 2 wire installation 1 CT
EME1032 Basic 300A 1 Phase, 2 wire installation 1 CT
EME2010 Basic 100A 1 Phase, 3 wire installation 2 CTs
EME2021 Basic 200A 1 Phase, 3 wire installation 2 CTs
EME2032 Basic 300A 1 Phase, 3 wire installation 2 CTs
EME2043 Basic 400A 1 Phase, 3 wire installation 2 CTs
EME2083 Basic 800A 1 Phase, 3 wire installation 2 CTs
EME3010 Basic 100A 3 Phase, 4 wire installation 3 CTs
EME3021 Basic 200A 3 Phase, 4 wire installation 3 CTs
EME3032 Basic 300A 3 Phase, 4 wire installation 3 CTs
EME3043 Basic 400A 3 Phase, 4 wire installation 3 CTs
EME3083 Basic 800A 3 Phase, 4 wire installation 3 CTs
EME3084 Basic 800A 3 Phase, 4 wire installation 3 CTs
EME3164 Basic 1600A 3 Phase, 4 wire installation 3 CTs


NOTE: the meter will operate, however the phase loss alarm will constantly be present if the improper meter is in use.

PowerSCADA Expert 8.2 Update 5 - Release Notes

Issue
What is new in PSE8.2 and a detailed listing of resolved problems and minor enhancements.

Product Line
PowerSCADA Expert 8.2 (PSE8.2)

Environment
Installer
 
Cause
A new PSE8.2 cumulative update release.

Resolution
PowerSCADA Expert 8.2 Update 5 - Release Notes
Release Notification (Updated 25 April 2018)

This is a detailed listing of resolved issues and minor enhancements in this release.

 


 

Prerequisite

You must have PowerSCADA 8.2 installed prior to installing this update. No previous updates are required.

Cybersecurity Announcement

Floating License Manager v2.1 addresses vulnerabilities in the Flexera FlexNet Publisher component detailed in CVE-2016-10395, CVE-2017-5571 and CVE-2016-2177. Uninstall the current version of the Floating License Manager, and then install version 2.1.
NOTE: The Floating License Manager v2.1 installer is included with this hotfix release but is not a part of the hotfix installer. Unzip "Floating License Manager v2.1.zip" and run "setup.exe".

Important Notice: There is a known issue with the Floating License Manager v2.1.0.0 installer. When installing with a logged-in Windows User name containing a space, the install will not succeed. The workaround is to install the Floating License Manager with a user that does not include a space character in their name.

Bug Fixes and Enhancements

TFS 21482 - AlarmEvents with a state of normal returned in GetAlarmEvents response for EWS

GetAlarmEvents was changed to not return alarms in the normal state.

TFS 21483 - Incorrect timestamp information provided for AlarmEvents not in the Active state

Alarm timestamps are now updated to reflect the true timestamp of occurrence for all state changes (active, drop out, acknowledge).

TFS 21484 - Unable to filter AlarmEvents by Type using EWS

Alarms are now filtered based on type. 

TFS 21485 - Unable to successfully acknowledge alarms using EWS

In some situations, EWS would not acknowledge alarms correctly.  This behavior has been fixed.

TFS 21486 - Unable to filter alarms using the PriorityTo and PriorityFrom fields

EWS did not observe the priority field correctly. This has been addressed and the minimum allowable priority has been set to 1 (to exclude non-alarm objects in the PowerSCADA alarm database).

TFS 21557 - PowerSCADA projects - including the starter project, PLS_Include, and PLS_Example - need to be upgraded to support the new DBF schemas

PowerSCADA projects have been upgraded to the latest DBF schemas.  If there are existing projects created from the starter project, set [CtEdit] Upgrade = 1 in the Citect.ini file using the Setup Editor, and then restart PowerSCADA Studio.

TFS 21564 - Alarm Proxy does not show the analog alarm states

Alarm Proxy now reports the analog alarm states (HIGH HIGH, HIGH, LOW, LOW LOW) instead of ON / OFF.

TFS 21566 - If a CSV file that does not exist is selected in the I/O Device Manager, the application throws a runtime exception

 

A message is displayed indicating that the file does not exist.

 

TFS 21569 - On large systems with 200k configured alarms, the GetAlarmDefinitions call in Alarm Proxy is slow and causes ENM to timeout

Performance issue in alarm proxy has been resolved.

TFS 21649 - When CoreServiceHost adds and removes devices, it may lose the original IDs

CoreServiceHost now keeps a device chronicle.  When the device is removed and then later added, the ID will remain the same.

TFS 21913 - If the equipment name is changed in the system, but the I/O Device name is unchanged, CoreServiceHost will not refresh the equipment name

CoreServiceHost now properly updates the equipment on name change.

TFS 21935 - Logs that are too large for the Windows Event Log do not get logged properly

Large logs are now broken down into smaller log entries.

TFS 21970 - Profile Wizard and Automation does not support IPv6

Profile Wizard and Automation now supports IPv6 for TCP/IP Board level drivers.  This requires the TCP/IP Driver version 4.0.0.0 or later.

TFS 21975 - Open and Close buttons are disabled at runtime on equipment popup when separate digital tags are used for commands

The form now enables the command buttons if the Pos_On or Pos_Off tags are defined.

TFS 21979 - Alarm Proxy cannot return alarms that transition to inactive

This setting is now configurable in the Application Configuration Utility.

TFS 22043 - Single sign-on calls from a remote thick client do not work

Single sign-on now detects remote clients.

TFS 22060 - The I/O Device Manager cannot bulk import devices with device names greater than 16 characters

The I/O Device Manager now reads the device name length from the equipment.profiles file for proper validation.

TFS 22066 - Wonderware ArchestrA Logger Security Patch

Wonderware ArchestrA Logger Patch 2017.517.2328.1 is applied.

TFS 22150 - Alarm filters do not work on some resolutions

Alarm filter AN numbers are fixed for all alarm page resolutions.

TFS 22155 - Alarm filters perform exact matching

The alarm filter screen allows the user to select the filtering mode. The default setting is read from the INI file [Alarm] FilterMode.  0 (default) = Exact Match, 1 = Starts With, 2 = Ends With, 3 = Contains.

TFS 22306 - The equipment tree used on alarm pages is slow to render over the web client

Any page using the equipment tree should set the default library and symbol on the equipment tree genie, or set 'Hide Symbol Icons' to 'TRUE' if a default icon is not available.

TFS 22401 - Alarm filter and equipment tree filter operate independently

The alarm filter and equipment tree filter operate together to filter the alarm tables.

TFS 22896 - Core service host logs two warnings during shutdown - exception thrown during disposal.

 

Cleanup methods were reworked to prevent the exception.

 

TFS 22898 - EWS cannot obtain tag updates at a 5 second rate

EWS and core services were updated to obtain data at a 5 second poll rate.

TFS 23262 - Equipment popup alarm table does not acknowledge or disable alarms

Alarms can now be acknowledged or disabled in the equipment page.

TFS 23274 - Equipment.profiles cannot be imported into the Profile Editor in cases where the original Device Types and Device Profiles were lost

The Profile Editor can import the equipment.profiles file to generate device types, device profiles, and tags.

TFS 23437 - Citect 2016 Updates

 

Citect 2016 Update (April 10, 2018) is included with this update.

Project ID management was removed from Citect 2016.  Project IDs are now located in the ProjectInfo.xml file. 

MinUnitNumber and MaxUnitNumber (previously stored in UnitNumberRange.xml) have also been migrated to ProjectInfo.xml.

 

TFS 23637 - The Alarm Summary page does not display state information

The Alarm Summary page now displays the state that caused the alarm.

TFS 23650 - 8.2 install does not enable ASP feature within IIS

The installer now enables the ASP feature under IIS. This server role feature is required to run the Citect web control client. (Previously the View-Only web client was the only option for web deployment.)

TFS 24205 - When Core Services receives a timeout from the Client, alarm processing may halt until the service is restarted

Core Services properly recovers from a ctApi deadlock condition.

Files Modified

Applications\AppServices\bin\Framework.dll
Applications\AppServices\bin\Framework.ServiceHost.exe
Applications\AppServices\bin\Modules.CoreServices.dll
Applications\AppServices\bin\PowerLogic.Cipher.dll
Applications\AppServices\bin\Modules.ProviderBase.dll
Applications\AppServices\bin\Modules.ProviderEngine.TestHarness.exe
Applications\AppServices\bin\ObjectFactoryTools.exe
Applications\AppServices\bin\ProviderGatewayProviders.dll
Applications\AppServices\bin\PowerSCADA.Common.dll
Applications\AppServices\bin\Modules.Platform.Citect.dll
Applications\EWS\bin\Framework.dll
Applications\EWS\bin\EWS.dll
Applications\EWS\Web.config
Applications\EWS\DataExchange.svc
bin\de\ProfileEngine.resources.dll
bin\de\ProfileWizard.resources.dll
bin\de\WizardLibrary.resources.dll
bin\es\ProfileEngine.resources.dll
bin\es\ProfileWizard.resources.dll
bin\es\WizardLibrary.resources.dll
bin\fr\ProfileEngine.resources.dll
bin\fr\ProfileWizard.resources.dll
bin\fr\WizardLibrary.resources.dll
bin\it\ProfileEngine.resources.dll
bin\it\ProfileWizard.resources.dll
bin\it\WizardLibrary.resources.dll
bin\ja\ProfileEngine.resources.dll
bin\ja\ProfileWizard.resources.dll
bin\ja\WizardLibrary.resources.dll
bin\ko\ProfileEngine.resources.dll
bin\ko\ProfileWizard.resources.dll
bin\ko\WizardLibrary.resources.dll
bin\ru\ProfileEngine.resources.dll
bin\ru\ProfileWizard.resources.dll
bin\ru\WizardLibrary.resources.dll
bin\zh-chs\ProfileEngine.resources.dll
bin\zh-chs\ProfileWizard.resources.dll
bin\zh-chs\WizardLibrary.resources.dll
bin\zh-cht\ProfileEngine.resources.dll
bin\zh-cht\ProfileWizard.resources.dll
bin\zh-cht\WizardLibrary.resources.dll
bin\ProfileAutomation.dll
bin\ProfileEngine.dll
bin\ProfileWizard.exe
bin\WizardLibrary.dll
bin\ProfileAutomationUtility.exe
bin\CommsMethodProperties.xml
bin\DeviceManagementUserControlLibrary.dll
Applications\Profile Editor\Tags.xml
Applications\Profile Editor\ProfileEditor.Business.dll
Applications\Profile Editor\ProfileEditor.exe
Applications\Profile Editor\ProfileEditor.UserControls.dll
Applications\Profile Editor\Resources\ProfileEditor.UserControls.resources
User\PLS_Include\*
User\PLS_Example\*
Starter\Default_Starter.ctz

Installation

Unzip "PowerSCADA Expert 8.2 Update 5.zip" and run "PowerSCADA Expert 8.2 Update 5.exe".