sock swt auto sing 10a shutt

Automatic Single Switch Socket Outlet, 250VAC, 10A, Safety Shutter

Catalogue Number: 2010S
sock swt auto sing 10a shutt
Colour: White Electric
Colour: Per UOM Std.
  • White Electric 1 PCE
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Range of product
Series 2000
Product brand
Quantity per set
set of 1
Cover type
full cover plate
without marking
Protection type
Local signalling
without light indicator
Fixing mode
by screws
[In] rated current
10 A
[Ue] rated operational voltage
250 V AC
31 mm
116 mm
76 mm
Fixing center
84 mm
  • AS/NZS 3100
  • AS/NZS 3112
  • AS/NZS 3133:approval number S/1
    • Sustainable offer status
      Green Premium product
      EU RoHS Directive
      Mercury free
      RoHS exemption information
      China RoHS Regulation
      Product out of China RoHS scope. Substance declaration for your information
      Environmental Disclosure
      Circularity Profile

      Documents & downloads

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      • All

      • Product Brochures

      • CAD Files and Packs

      • Technical Data Catalogues

      • Installation Instruction

      • Product Environmental

      • Operating Manuals

      • Specifications

      • Certificates (MSDS)

      Frequently Asked Questions

      hide show

      Is there a 2010L in black?

      The 2010L does not come in black as a standard colour. However you may be able to get it made as a special.

      Was the NetShelter SX AR33xx roof redesigned in 2010?

      Newer NetShelter SX AR33xx cabinets have a different roof than older models.

      Product Line:
      NetShelter SX
      All versions and serial ranges.
      In 2010 the roof of the NetShelter SX AR33xx cabinets were redesigned to allow more room for cable access.
      See attached file

      Why is notify users missing or grayed out in PowerChute Network Shutdown on my Windows system?

      Notify users is missing or grayed out in PowerChute Network Shutdown on my Windows system.

      Product Line:
      PowerChute Network Shutdown

      Windows Vista, 7, 8, 2008, 2010, 2011, 2012, 2016, 2019, Hyper-V

      Starting with the release of Windows Vista Microsoft removed the messaging service from their OS. PowerChute relied on this messaging service.

      1 - A third party messaging service can be scripted to send messages.
      • For help with writing command files for use with PowerChute Network Shutdown see Kbase FA159586
      2 - Review Kbase FA239561

      What version of Unity pro is compatible with Windows server 2016?

       Unity pro V13.1 will be compatible with Windows server 2016, planned for Q3 2018.

      What does the PDLDBF30BPDOM consists of

       It comes with 1xDBF30, 3x40A RCCBs, 7x20A MCBs, 2x10A MCBs

      Is SoMachine v3.1 compatible with Windows Server 2012?

      No, it is not.  Somachine v3.1 is only supported on Windows XP Pro, Windows 7 Pro 32bit, and Windows 7 Pro 64bit.

      Native serial shutdown on Microsoft Windows OS

      Not able to configure Native serial shutdown on Microsoft Windows OS.

      Native serial shutdown

      Microsoft Windows Vista, Windows 7, 8, 10, Windows server 2008, 2010, 2012, 2016

      Microsoft has removed the serial UPS support from its operating systems.

      For Smart-UPS switch connection type and use USB or install PowerChute Business Edition.
      For Back-UPS use USB or if the Back-UPS is compatible with serial communications use USB to Serial converter. 

      Can part number 2015X accommodate TV mech?

      A TV mech CAN NOT be put into 2015X. Must have at least 150mm of separation.

      What is the wattage rating for Clipsal 501ES

      It is 200w for white ones

      Preventa XY2C_How to order the commercial reference XY2CH13150H7 in 2019? is it available to order?

      Please note that the XY2CH13150H7 commercial reference is available to order in 2019, under internal logistic reference XY2CH13150H7AC. Please contact your local Schneider agency to help you to pass the order. Such situation is true for all the standard XY2CH references.

      Is it Possible to Upgrade a 1600A NW16 Breaker to a 2000A NW20 by Changing the Sensor Plug.

      No. It is not possible. As per the attached document the NW16 have sensor rating only from 800 - 1600A, So a 2000A Sensor Plug is not suitable for NW16 Breaker. So it can not be changed. 

      Whats are the dimensions of the T200, T200FA, T200F, T200X, T200L, T200S

       210 x 158 x 112mm (L x D x W) 

      Is the 201WH under cabinet light still available?

      No it is not,There is no current replacement

      Power Monitoring Expert 7.2 - After upgrade to PME 7.2 I can't run or edit my saved RepGen reports

      When editing or saving a report in Repgen you will see a “Connection failed” screen like the following:

      Manually entering the "Report" login with password "rep0rter!" allows you to edit the report.  However, the next time you edit the same report, Reporter will prompt you for the same connection information.
      Also, you will see an “*ERROR* Error 3704” message in Reporter when you try to run a report that had been previously saved.
      You will see this issue if you upgraded to PME 7.2 from older versions of the software (e.g. SPM 7.0, SPM 7.0.1) and kept the same SQL Server instance and ION databases in place.

      Product Line
      Power Monitoring Expert 7.2.x

      Repgen, Reporter

      The password for the “Report” login that is used to connect to SQL Server in order to retrieve data for Reporter reports has changed.  As a result, when upgrading to PME 7.2 from a previous version of the software, you will see errors when trying to edit or generate previously-saved reports

      Change the “Report” login password in SQL Server to “rep0rter!”  This will allow all new reports generated in PME 7.2 to run properly.  You will be able to edit reports without the Connection Info dialog popping up.

      If you are using reports from your previous version of the software in PME 7.2, you will also have to edit them manually to change the stored login information to “Report”/ “rep0rter!”

      • Open the report in Excel.
      • Unhide the |PRIVATE|Datasheets worksheet.
        • Excel 2003:
          • From the menu, choose Format -> Sheet -> Unhide.
        • Excel 2007 / 2010:
          • Right-click on any sheet and choose “Unhide” from the popup menu that appears.
          • Choose the |PRIVATE|Datasheets sheet and click OK.
      • Ensure the USERID and PASSWORD columns contain "Report" and "rep0rter!"
      • After making the changes, hide the sheet |PRIVATE|Datasheets again.
        • Excel 2003:
          • Select the sheet.
          • From the menu, choose Format -> Sheet -> Hide.
        • Excel 2007 / 2010:
          • Right-click on the sheet and choose “Hide” from the popup menu that appears.
      • Save and close the file.

      The report can now be edited and generated without issues.

      How is undercurrent fault setup on the Tesys T?

      How is undercurrent fault setup on the Tesys T?

      Product Line:
      Tesys T


      Fault detection.

      Under Parameter List, Current submenu, set undercurrent fault to enable (disable is default).
      Undercurrent fault threshold min 30% of FLC (Full load current) to 100% FLC.  Default is 50%.
      Undercurrent fault timout has a range of 1 to 200s with default timeout period of 10s.
      Undercurrent warning enabe allows undercurrent warning threshold to be programmed.  30 to 100%FLC as range and 50% FLC as default.

      Do we have any documents showing the password for EM1350 is 1010?

      No we don't have any written documents showing the password is 1010.
      Product Manager claims that is the NMI's requirment.

      Are APC by Schneider Electric network enabled products IPv6 compliant?

      All APC by Schneider Electric Network Management Card 2 devices with AOS (APC Operating System) > version 5.1.1 or higher are Certified IPv6 Ready (Phase-2/Gold Logo) by the IPv6 forum ( The Logo ID# is 02-C-000439 and was approved on Feb 15, 2010. The Phase 2 Gold Logo verifies optimum compliance with the IPv6 protocol.

      UPS Network Management Card 2 SKUs include but are not limited to: AP9630, AP9631, AP9635, AP9630CH, AP9630J, AP9631CH, AP9631J, AP9635, and AP9635CH.

      Devices that have a mini embedded Network Management Card 2 or UPSs with a preinstalled Network Management Card 2 are Certified IPv6 Ready (Phase-2/Gold Logo) by the IPv6 forum (, as above. 

      Devices with mini embedded Network Management Card 2 include but are not limited to: second generation APC by Schneider Electric Rack Power Distribution Units and select Audio/Video products.

      You can check the model and AOS version from the interface of your Network Management Card 2 from the command line interface via telnet, SSH, and local access by issuing the about command. Via the web interface, navigate to the Administration tab->General->About to view the model and AOS version.

      Additionally, certain APC by Schneider Electric KVM switches include IPv6 functionality, including AP5610, AP5615, AP5616, KVM2132P, KVM2116P, and KVM1116P.

      Are ION Meters Compatible with IEC 61850?

      Are ION Meters Compatible with IEC 61850?

      Product Line
      ION7650, ION7550, ION8650, PM8000

      IEC61850 protocol

      Meter capable of IEC61850 protocol is needed

      An implementation of IEC 61850 protocol was released in late 2010. This implementation will be exclusive to the ION7650/7550, ION8650, and PM8000 series meters. Here are some basic features that of this implemtation:

      The ION meter will provide via IEC 61850:
      -1s operational metering data (V, I, PF, Power, Energy totals)
      -Some power quality parameters (harmonics, symetrical components)
      -Access to read and write meter digital & analog I/O
      -Time synchronization via SNTP
      -Reporting service for 61850 data with selectable report members
      -File based setup and COMTRADE formatted waveform data (Digital Fault Recorder) via FTP
      -Custom mapping of ION values into 61850 in addition to standard models
      -Up to 4 independent client connections
      -4 buffered and 20 unbuffered reports 50 members per dataset (max) each


      Is there an auto switched, single GPO in the 2000 series?

      Yes, we have the 2010 which is an auto switched, single GPO in the 2000 series.

      For more information, please refer to the link: 


      Support for APC Omnipass and APC Biometric Devices has been discontinued


      Support for APC Biometric Devices.

      Product Line:





      Product Line Discontinued.


      As of January 1st, 2009 APC made a decision to discontinue it's Biometric Product Line. Technical Support for Biometrics was provided for 1.5yr following the Discontinuation of this product line, however effective June 1st, 2010, APC will no longer be supporting Omnipass for APC Biometric Devices.


      For Updated versions of Omnipass, please visit Softex Inc.

      How do you determine the manufacturing date for the VW3A1101 HMI keypad?

      How do you determine the manufacturing date for the VW3A1101 HMI keypad? 

      Product Line:
      ATV61 ATV71


      Keypad date code

      On the back of the keypad it will list the serial number, just above the bar code.  It may start with 6W, 8B or AN for the plant code.  The next four digits are the year and month.  For example - 6W1045103785 was built 2010, 45th week.  

      Video: What to do if the system is missing native shutdown battery options / How to restore HID UPS device driver.

      Missing native shutdown battery options in Windows

      Product Line:
      Back-UPS and Smart-UPS

      All supported Windows OS

      When viewing Power Options (go to Control Panel - Power Options) you may find that the configurable battery shutdown options are missing / not available. This may be caused by the HID driver (Human Interface Device) being updated from HID UPS to APC UPS or APC Battery BackUP.

      If you are no longer using PowerChute software and want to utilize native battery options you may need to roll / revert the HID Driver to HID UPS.
      The featured video explains how to revert / restore HID UPS Driver that will allow for the configuration of native battery shutdown option.
      For information on how to configuring Windows  Vista, 7, 8, 10, 2008, 2010, 2012, 2016 to safely shutdown without using APC's PowerChute software please review FAQ  FA159653

      ION Enterprise 6.0 - Installing ION Enterprise to work with SQL Server 2008 R2

      The current ION Enterprise 6.0 installer does not directly support installing ION Enterprise with SQL Server 2008. ION Enterprise will install, but Web Reporter and a number of other components will not function. It is possible to perform a series of manual steps that include using the provided RS2008ConfigurationWizard, and end up with a functional ION Enterprise system. Part of the procedure requires the user to download and install three Microsoft SQL Server components required by ION Enterprise. This is detailed in the attached document.
      This procedure should only be attempted by those familiar and comfortable with both SQL Server and ION Enterprise. It is important to read and understand the attached document.

      Note that SQL Server 2008 Express IS NOT SUPPORTED. All testing has been done using Windows Server 2008 64 bit. It is assumed that SQL Server 2008 R2 is installed on the target machine prior to installing ION Enterprise, and before running through the procedure described in the attached document.

      Also note that ION Enterprise with SQL Server 2008 has not been through a formal development/test cycle, so it is possible that issues may arise that have not yet been encountered. Because of this, this configuration should not be used for critical systems.

      Additional Information: The supported platform for this procedure is Windows Server 2008 R2 64 bit with SQL Server 2008 R2 64 bit.

      December 23, 2010: The document has been updated to include the distributed database server case, and RS2008ConfigurationWizard has been updated to address the issue with ad-hoc database trimming (RESL 203738).

      March 30, 2011: The document has been updated to include information about setting the Connection Manager service to manual to avoid possible communications problems after reboot.

      November 23, 2011: RS2008ConfigurationWizard has been updated to include a version of the Energy Cost Report with fixes for RS 2008 (RESL206726), and a fix for the ION_SystemLog TRIM job it introduced (RESL204590). It also includes the option to delete & re-create the RS databases if they already exist (TRUE by default). The document has been updated appropriately.

      Key Words and Phrases: RS2008WRConfigurationWizard.exe

      Document Change History

      Date and Initials Comments
      2011-03-28 DRM * Added key words and phrase section, re-published to a more widely shared distribution level
      November 23, 2011 - DT Updated latest version of RS2008WRConfigurationWizard, updated document, slightly reformatted article text

      Last Revised: November 23, 2011
      All content © 1992-2010 Schneider Electric

      Legacy KB System (APS) Data: RESL203767 V9.0, Originally authored by JaMc on 10/26/2010, Last Edited by MaTh on 02/20/2013
      Related ranges: ION Enterprise V6.0

      Is mech removable in part number 2015X?

      Yes, the mech in part number 2015X is removable.

      For more information on this part please refer to

      User-added image

      How to calculate MOD1K in Modbus Device Importer

      User is looking to create a driver for 3rd party device that uses MOD 1K to store accumulated information
      Register 40100 Wh
      Register 40101 kWh
      Register 40102 MWh

      Power Monitoring Expert 7.2.x, 8.x
      StruxureWare Power Monitoring 7.0.x

      Modbus Device Importer (MDI)

      MDI does not natively support register type MOD 1K, MOD 10K is a supported register type

      *Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).*

      Solution includes a combination of scaling, multiplier and offset registers.

      1) Create a new register linked to the lowest register, set the scaling to 1000 and multiplier to -1
      - Recommend naming this register other than the desired final register name eg kWh Del 10E-3

      2) Create a second register. Set the scaling to 1000, and multiplier to -1. Add an offset register created in step 1.
      - Recommend naming this register other than the desired final register name- recommend  eg. kWh Del 10E0

      3) Create a third register. Set the offset register to the register created in step 2. Add a multiplier to give the correct desired units.
      - Name this register the desired measurement name. eg kWh del.

      This process can be repeated for more than 3 registers 

      Is there a manual for the 140XSM 00100 Quantum analog simulator module ?

      Attached you will find the documentation for the 140XSM00100 Quantum analog simulator module.

      NetBotz 200 Temp/Humidity threshold emails do not contain values for temp/humidity

      Temp/Humidity threshold emails do not contain values for temp/humidity

      Product Line:
      NetBotz 200

      NetBotz 200s that are configured to send emails for temperature thresholds.

      The NetBotz 200 can only alert the title of the alarm within the email.  The title will indicate what the alarm is.  For example, if a high temperature threshold is violated, it will send an email stating that a high temperature threshold has been violated.  The actual temperature value will not be reported via the email.

      This is by design. The e-mail will simply state the threshold that was breached as well as the sensor and module for which the threshold was breached. The e-mail will also contain:
      Name :
      Location :
      Contact : 
      https://IP of NBRK0200

      Serial # :
      Device Ser #: 

      Warning - MM: High temperature threshold violation for 'Sensor xxx'

      What is the temperature rating of a 501ES lampholder?

      The lampholders easily pass the 160 deg C temperature requirements of AS3117.
      Tests have found they are suitable for continuous use at 180 deg C and over and for intermittent use at 200deg C and over.
      For further information please visit

      Are StruxureWare DCE or NetBotz vulnerable to CVE-2017-7494 (Samba related vulnerability)?


      Are StruxureWare DCE or NetBotz vulnerable to CVE-2017-7494 (Samba related vulnerability)?
      Product Line:
      • StruxureWare Data Center Expert (DCE)
      • NetBotz
      • StruxureWare DCE v7.X
      • NetBotz (botzware) v4.X
      Schneider Electric has become aware of a critical vulnerability in the daemon that offers file sharing capabilities in Samba. Samba is a suite of tools that helps in the interoperability between UNIX with Microsoft Windows allowing Linux, Mac and FreeBSD users to set up and share folders on Windows computers using the server message block (SMB) protocol. Experts say the vulnerability can be exploited with just one line of code and has the potential to spread quickly. Samba versions 3.5 (released March 1, 2010) and onwards are impacted.
      The vulnerability allows an attacker to open a SMB share (TCP/445), upload a shared library to the writable share, and then cause the server to load and execute it.
      CVE ID: CVE-2017-7494:
      Samba Disclosure:
      • NetBotz 4.X is not vulnerable to this issue because an unaffected version of Samba is used.
      • StruxureWare DCE v7.X runs on Linux but does not export SMB shares, so it is not vulnerable.  Since the Linux OS has samba packages installed that are necessary for client services, security scanners may continue to alert on the presence of CVE-2017-7494.  The next release of DCE v7.X available later in 2017 will include the latest patched libraries.
      Cyber Security is an important element of Schneider Electrics' commitment to software quality. Regular vulnerability assessment and further investigation is ongoing on other Schneider Electric platforms in addition to the above and will be detailed if discovered.

      What are the installation requirements for Citect SCADA 2018?


      What are the the software and hardware requirements for Citect SCADA 2018?

      Product Line

      Citect SCADA


      Dependent on system's number of I/O points
      Windows 7, Windows 10, Windows Server 2012 R2


      Please see the attached <<Installation Guide.pdf>> starting in Chapter 4 (page 44).

      Wiser Power Monitor Installation Instructions

      Where can I find installation documentation for Wiser Power Monitors, WISERJLPM200, WISERCTPM200?

      Product Line:
      Wiser Home Managerment System

      Residential Home

      End user or installer in need of documentation 

      There are 2 Wiser Power Meters.  
      The "JL" model, WISERJLPM200, has a Jetlun logo on it.  It was sold from 2013 to early 2015.  In first quarter 2015, it was replaced by WISERCTPM200.

      Documentation is attached.

      Does OFS V3.50 supports Windows 8

      Yes, OPC v3.5 Factory Server is supported in Windows 8, Server 2012, Windows 7, Server 2008 R2, Vista, XP, 2000, and Server 200. OFS must not be installed on virtual machines.

      What is the part number for an LED flood light that has 20000 Lumens output?

      The part number for an LED flood light that has 20000 Lumens output is - FLH200LED

      For further information , visit link below:-
      User-added image

      How do I get Modsoft to open up to full screen display while I try to run it under WIN 2000?

      The command to get Modsoft to change window size is ALT+<ENTER>; however Modsoft is not supported under WIN 2000. Users may try running the application under it; however successful operation cannot be guaranteed. One of the common problems is Modsoft will not open up to full screen. Regrettably there is no means to resolve this issue other than to reinstall the software under a supported OS, such as WIN 95, WIN 98 or DOS.

      Legacy KB System (APS) Data: RESL171500 V1.0, Originally authored by on , Last Edited by on
      Related ranges: Modsoft

      What is the Pin out detail for the Modbus programming cable 110 XCA 20 3000?

      The pin out details of the Modbus programming cable 110 XCA 20300 is as shown in the attached.


      What thread are the 600 Series fixing screws?

      We no longer sell the tap, but these should be available from an engineering shop.
      The screws are available in 3 sizes 16mm (code 201), 30mm (code 202), and 50mm (code 204).

      Is there a C2015s with built in surge filter?

      No, we dont sell one complete, you would have to get a C2015XS take out the extra switch and put in a 30SFM.

      Is the PowerLogic BCPM (Branch Circuit Power Meter) compatible with NQ and NF panels?

      Is the PowerLogic BCPM (Branch Circuit Power Meter) compatible with NQ and NF panels?

      Product Line
      Power Logic Branch Circuit Power Meter (BCPM)

      Mounting considerations and installation

      Compatibility between older BCM and newer BCPM meters in NQ, NF and NQOD panels.

      As of April 2010 the BCPM is fully compatible with the NQ and NF panels.  The NF panels are designed for 1" spacing and the NQ panels are designed for 3/4" inch spacing. The older BCM (Branch Current Meter) is only compatible with the NQOD panels.

      ION Enterprise 6.0 - Cannot run ad-hoc database trim from Database Manager if using SQL Server 2008

      ION Enterprise Database Manager allows a user to Trim data from the ION_Data database on an ad-hoc basis. If Trim... is chosen from the pop-up menu, it is possible to define a date range and select one or all of the three types of logged data - Interval, Waveform and Event. However, If ION Enterprise 6.0 SP1 is installed with SQL Server 2008, this operation will fail with an error indicating that TRUNCATE_ONLY is not supporter:

      The following error occurred:
      Error trimming database while truncating the transaction log
      'TRUNCATE_ONLY' is not a recognized BACKUP option.

      Database Manager uses PMLMSDEManager.dll to execute the TrimRecords stored procedure. This file needs to be updated so that it no longer uses the TRUNCATE_ONLY command. Versions of RS2008ConfigurationWizard.exe produced prior to December 23, 2010 will not update this file, however the most recent version of the tool will. RESL 203767 has been updated to include the most recent version of RS2008ConfigurationWizard.exe.

      There is a workaround. It is possible to run the stored procedure directly in SQL Server Management Studio as shown below: The two dates are a start and end date, and the bit flags are Data/Waveform/Event respectively. In the example below, Waveform and Event data from January 1 to January 2 2010 would be deleted.

      EXEC TrimRecordsSQL'2010-1-1','2010-1-2',0,1,1

      Last Revised: December 23, 2010

      All content © 1992-2011 Schneider Electric

      Legacy KB System (APS) Data: RESL203738 V5.0, Originally authored by JaMc on 10/19/2010, Last Edited by DaDu on 07/19/2012
      Related ranges: ION Enterprise V6.0

      What is the difference between an LUB12 32 & LUB120 320 Tesys U starter?

      What is the difference between an LUB12 32 & LUB120 320 Tesys U starter?
      The Tesys U non reversing starter controller offers two types of power base units in its range
      LUB12 & LUB120 (0 – 12A, 5.5kw at 400V)
      LUB32 & LUB320 (0 – 32A, 15kW at 400V)
      LUB12 & LUB32 power bases have gone through an evolutionary change.
      Pre 2010 wk36, the base unit was coloured black\white & the contact block LU9BN11 was removable.
      Post 2010 wk 36, the base unit is black, to denote power & the contact block LU9BN11 is now fixed.
      LUB210 & LUB320 will always be delivered with all slots empty (removable plastic covers) which will enable the customer to select their own contact \communication arrangements. Therefore, part No.: LU9BN11 is compatible
      The LUB120 & 320 have also gone through the same colour change as previously mentioned
      Part No.: LU9BN11:
      Is a contact block comprising of, 1NO (13-14) & 1NC (21-22), which indicate the state of the main poles
      Although, some customers are familiar with the model U bases with plug in units. It is worth a reminder that, the new pre wired contacts in the LUB12 & 32 arefixed & are not meant for removal.
      If they are removed (with some effort) it will render the base unit inoperable & a new one will have to be purchased.

      The LUB32 can be used in CAT 3 Safety applications as the contacts are mirrored and linked.

      What is the part number for a 4CC9 Lid?

      The part number is 4CC9L, however this item was discontinued in early 2016.

      What is the mounting bracket to suit part number 3015/4?

      The part number is 3155H4 at this stage anticipated release is December 2016.

      What do fault codes 0010, 0011, 0012 & 0013 mean?

      Inverter keeps faulting on frequency and voltage faults.

      Product Line:
      PV and GT Series

      Grid event: The grid frequency or grid voltage are out of range.

      Grid event

      When there is a frequency or voltage issue (High or Low) that is outside of the inverters allowable range, the inverter will shutdown. This is a grid related event. The inverter will stay down until the grid issue has been resolved. The inverter will start up automatically once the grid is back to normal.
      If it does not, please call 866-519-1470 (option 3 & 3) to open a new case.

      What is the part number for surround to suit 2030?

      The surround to suit 2030 architrave is part number 2001.

      Some of the key features are:
      • 1 gang
      • Architrave
      • Curved side

      For further information please visit:


      Does StruxureWare Power Monitoring (SPM) 7.0.1 support Windows Server 2012 and SQL Server 2012?

      SPM 7..0.1 does not support Windows Server 2012 or SQL Server 2012.

      Legacy KB System (APS) Data: RESL211178 V1.0, Originally authored by MaTh on 04/10/2013, Last Edited by MaTh on 04/10/2013
      Related ranges: Power Monitoring 7.0

      What is the end of service date for Symmetra Power Array and Symmetra RM 12kva?

      The end of service date for the discontinued Symmetra Power Array and Symmetra RM 8-12kva UPS systems is December 2014.  APC by Schneider Electric cannot guarantee spare parts availability for these systems past this date.

      Are replacement stop or start buttons available for the 56DOL range?

      No, they are not, as they are glued into the lid in the factory.
      Spare lids are available as a special order from Australia, and are likely to be a stock item by mid 2014.

      What if I need C-Bus Slimline wall switches after December 31st 2016?

      We will hold some stock and warranty stock to replace faulty product if needed, otherwise the C-Bus Slimline products will only be available past this date if stock is available, with inventory expected to last until approximately May 2017.

      PME Web Reports 'Download as an Excel Document' prompts the following error: "The file is corrupt and cannot be opened."

      When attempting to download a generated report via web applications as an 'Excel Document', the following error is observed by Microsoft Excel: "The file is corrupt and cannot be opened."

      Product Line
      Power Monitoring Expert 8.2
      Ecostruxture Web Services

      Power Monitoring Expert
      Microsoft Excel 2010, 2014 & 2016

      The Microsoft Office Trust Center contains security and privacy settings to protect the system from potentially dangerous files.

      1. Run Microsoft Excel.
      2. Click on File > Options.
      3. Select Trust Center > Trust center settings.
      4. Select Protected view.
      5. Uncheck all the options under Protected View > OK.

      6. Restart Excel and try to open Excel documents.

      Power Monitoring Expert 8.2 - When I run Report Generator (RepGen) from either an Engineering or Reporting Client, choosing 'Manage' causes a run-time error

      I launch Report Generator (the Excel-based reporting tool) on either an Engineering Client or a Reporting Client.
      I choose the 'Manage Reports' radio button, and select any report.
      At this point, an error dialog appears with the following text:

      Run-time error 91:
      Oject variable or With block variable not set

      This will only happen if RepGen is run from either and Engineering or Reporting client and the version of Excel used is a newly installed x86 (32 bit) version of Excel 2013. The 64-bit version will work fine, as will the 32-bit versions of Excel 2007 and Excel 2016, as will using any  version of Excel and running RepGen on the server.

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