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2009

Oval Identi?cation Cap, Concealed

cap pvc ident oval 2000 series
Colour: White Electric
Colour: Per UOM Std.
  • White Electric 1 PCE
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Key Features & Specifications

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  • Suits 2000 series grid plate
Range of product
Series 2000
Product brand
Clipsal
Device application
circuit identification
Depth
5 mm
Length
11 mm
Width
13 mm
EU RoHS Directive
Pro-active compliance (Product out of EU RoHS legal scope)

Documents & downloads

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  • Technical Data Catalogues

  • Installation Instruction

  • Product Environmental

  • Operating Manuals

  • Specifications

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Frequently Asked Questions

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System Manager Software (SMS) Setup Guide for v4.3, 63220-060-228H1, June 2009

See Attached
63220-060-228_SMS4-0_SG.pdf


Legacy KB System (APS) Data: RESL201679 V1.0, Originally authored by PhHa on 03/19/2010, Last Edited by PhHa on 03/19/2010
Related ranges: System Manager 4.0, System Manager 4.2, System Manager 4.3

Orange Sheet - System Manager Software (SMS, SMSPE) v 4.3 Installation Notes, 63220-060-289B1, June 2009

This document ships with the software. See attached.
63220-060-289B1_orange.pdf


Legacy KB System (APS) Data: RESL201681 V1.0, Originally authored by PhHa on 03/19/2010, Last Edited by PhHa on 03/19/2010
Related ranges: System Manager 4.3

Why are the logic rungs of a Micro1 PLC not displayed in 8010SFW30 program?

If the program was originally written with the 8003 PR3 hand held programmer and the author didn't follow the rules for the SFW30 software, the rungs will not be displayed on the computer screen. A program with this problem can be uploaded and down-loaded. The program can print the ladder logic for rungs that follow the rules, all other rungs will be printed in Boolean format.



Note: The Micro1 PLC was obsoleted in 2009 and the recommended PLC replacement would be the M221.

Advanced Reports ( AR ) Help File for System Manager Software ( SMS ) version 4.3, 63220-060-238CB1, May, 2009

The attached document is a PDF copy of the Advanced Reports Help File for System Manager Software SMS version 4.3.
63220-060-238_Adv_Rpts.pdf


Legacy KB System (APS) Data: RESL200695 V2.0, Originally authored by PhHa on 12/10/2009, Last Edited by PhHa on 12/10/2009
Related ranges: System Manager 4.3

Hot Pink Sheet - DEP Settings for System Manager Software (SMS) v4.3 Instruction Bulletin, 63220-060-295A2, July 2009

This document should be read before attempting to install SMS v4.3 and Advanced Reports (AR). This document is shipped with the software.
See attached.

63220-060-295A2_hotpink.pdf


Legacy KB System (APS) Data: RESL201683 V1.0, Originally authored by PhHa on 03/19/2010, Last Edited by PhHa on 03/19/2010
Related ranges: SMS Add-on, System Manager 4.3

When Exporting a report from ISX Central to view in Microsoft Excel using Chinese UI, some strange characters may exist.

Issue:
When Exporting a report from StruxureWare Data Center Expert using Chinese UI to view in Microsoft Excel, some strange characters may exist.

Product Line:
InfraStruxure Central
StruxureWare Data Center Expert

Environment:
ISXC / DCE any version

Cause:
Configuration changes required in Excel

Resolution:
To view the export properly the user must do the following within Excel:
"Data" > "Import External Data" > "Import Data" > (select the file) "Open"

Then change the "File origin" to "936 : Chinese Simplified (GB2312)"

Issue initially reported in 2009 and newer versions have not been tested.
 

Support for APC Omnipass and APC Biometric Devices has been discontinued

Issue:

Support for APC Biometric Devices.

Product Line:

BIOPOD, BIOCNB40. BIOM34, BIOSLIDE

Environment:

N/A

Cause:

Product Line Discontinued.

Resolution:

As of January 1st, 2009 APC made a decision to discontinue it's Biometric Product Line. Technical Support for Biometrics was provided for 1.5yr following the Discontinuation of this product line, however effective June 1st, 2010, APC will no longer be supporting Omnipass for APC Biometric Devices.

 

For Updated versions of Omnipass, please visit Softex Inc. https://www.softexinc.com
 

How To Force a Particular ION Enterprise VISTA Diagram to Open for a Given User on Startup


Summary

In some circumstances, it is desirable to maintain a specific Vista workspace for a particular user, so every time the user logs into Vista, the same set of diagrams are opened.

1) Log on to VISTA using the user account that is to be set up.
2) Organize VISTA to appear as you want it to appear on startup.
3) Save, and close VISTA.
4) Using Windows Explorer, navigate to the ION Enterprise(or PEGASYS)/config/cfg/ud directory. Notice there is a .wsu file named for each user account.
5) Locate the .wsu file for the user account you want to lock down and right click to bring up the Properties dialog box.
6) Mark the file as Read-Only

Now, every time that this user logs into VISTA, the same set of diagrams will be displayed.



Original article#9605 (SWKB-0312)
Date Created: Unknown
Last Revised: May 8, 2009 by MN
Public
Original Author: Unknown
All content © 1992-2009 Schneider Electric

Legacy KB System (APS) Data: RESL189927 V2.0, Originally authored by KBAdPM on 12/03/2007, Last Edited by MiNe on 05/09/2009
Related ranges: ION Enterprise V5.6, ION Enterprise V5.5, ION Enterprise V5.0, ION Enterprise V4.5

Up one level (back) button does not work in ION Enterprise Vista.

When drilling down to the next window the back button will always give the error message this is the top level diagram even though it isn't the top level this happens because the browse closes active window option is checked in Vista under the options menu. Uncheck this and the back button will work again.
If this is not an option or undesireable, this can be caused by the registry having the wrong path to the system folder. To resolve this do the following:

1) Open the registry by going to Start > Run > and type regedit > click ok
2) Navigate to the following directory where x.x is the version of ION Enterprise: HKEY_LOCAL_MACHINE\SOFTWARE\Schneider Electric\ION Enterprise\x.x
3) Find Root1 and verify that the path to the system folder is exactly what it should be.




Date Created: October 24, 2008
Last Revised: November 24, 2009 by MN
Public
Original Author: MN
All content © 1992-2009 Schneider Electric


Legacy KB System (APS) Data: RESL198459 V2.0, Originally authored by MiNe on 05/07/2009, Last Edited by MiNe on 11/25/2009
Related ranges: ION Enterprise V6.0, ION Enterprise V5.6

ActiveX Component Required For ION Enterprise WebReach Graphing On Client

Goals and Symptoms

This article applies to ION Enterprise 4.5 WebReach and greater.

The charting improvements made to Webreach that were introduced in ION Enterprise 4.5 make use of an ActiveX component called 'teechart5.ocx' or 'teechart7.ocx'.  This component is installed on the ION Enterprise Primary server at install time.  However, if charting is to be used on a client machine, this component must be installed on the client.  What typically happens is the first time a chart is viewed on a client machine, a dialog appears informing the user that an ActiveX component needs to be installed.  This component is downloaded from the Primary machine, installed and from this point on, charting is enabled on the client.

Facts and Changes

Facts

Category: Properties

Component: WebReach

Product: ION Enterprise

Causes and Fixes

There are two known scenarios where client PC's do not get prompted to install the ActiveX component

1) If a user is logged onto the client machine using a non-administrator account, the teechart5 or teechart7 install dialog will not appear, and charting will not function. Solution is to manually copy the teechart5.ocx or teechart7.ocx file from the ION Enterprise server and then register it on the client PC. Place the file into the C:\WINDOWS\system32 folder. To register the ocx (enter the following from command prompt):
''regsvr32 teechart5.ocx''
or
"regsvr32 teechart7.ocx"

2) If the MS security lockdown tool is setup on the ION Enterprise Server, the teechart5 or teechart7 install dialog will not appear on the Client machines, and charting will not function.The URLScan program(part of the MS Lockdown tool) blocks the download.

The solution is to modify the urlscan.ini file located in the c:\\WINNT\\system32\\inetsrv\\urlscan folder. Specifically, allow the extension .cab to pass through. After making the modification restart the web server.

An alternate solution is to manually copy over the teechart5.ocx or teechart7.ocx file from the ION Enterprise server and then register it on all client machines. Place the file into the C:\WINDOWS\system32 folder.

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/7b293351430dab82c12575b100108486/fl_block_5/0.1A60?OpenElement&FieldElemFormat=gif)
Original article#9383
Date Created: Unknown
Last Revised: May 8, 2009 by MN
Public
Original Author: ML
All content © 1992-2009 Schneider Electric


Legacy KB System (APS) Data: RESL186153 V2.0, Originally authored by KBAdPM on 07/04/2007, Last Edited by MiNe on 05/09/2009
Related ranges: ION Enterprise V5.6, ION Enterprise V5.5, ION Enterprise V5.0, ION Enterprise V4.5

PME 7.2.x database backup and maintenance tasks not completing

Issue:
The database backup and maintenance tasks are not completing successfully in PME 7.2.x. though there are no errors in the Event Viewer Applications log or in the Windows Task Scheduler

When attempting to run the database backup PowerShell script manually the user will receive the following error.

PS C:\Program Files (x86)\Schneider Electric\ION Enterprise\config\cfg\DbScheduledTasks> .\backup.ps1 nom
The term 'try' is not recognized as a cmdlet, function, operable program, or script file. Verify the term and try again



Product Line:
Power Monitoring Expert (PME) 7.2.x

Environment:
Windows PowerShell

Cause:

The system is running PowerShell version 1.0 but the PME PowerShell scripts require PowerShell version 2.0 or higher to run.

You can verify which version of PowerShell you have in 2 ways:

1) Run the command, $Host.version and it will display the PowerShell version as the Major build number:

PowerShell 1.0:
Major  Minor  Build  Revision
-----  -----  -----  --------
1     0     0     0

PowerShell 2.0:
Major  Minor  Build  Revision
-----  -----  -----  --------
2     0     -1    -1

or  for PME8,

PowerShell 4.0:
Major  Minor  Build  Revision
-----  -----  -----  --------
4     0     -1    -1​

2) Check the copyright date when you open the PowerShell window.

Copyright (C) 2006 = PowerShell 1.0
Copyright (C) 2009 = PowerShell 2.0
Copyright (C) 2013 = PowerShell 4.0​

Resolution:
  1. For PME7.2.x, install PowerShell 2.0 in the Windows Management Framework Core.
  2. You can download the Windows Management Framework Core at the following link.

       3. If running Windows Server 2008 you will be required to reboot the server for the changes to take effect.
       4. After updating PowerShell the Windows Scheduled Tasks for database backups and maintenance will now complete.

You can always check operating system requirements for Power Shell on this link: 

https://docs.microsoft.com/en-us/powershell/scripting/setup/windows-powershell-system-requirements?view=powershell-6

Setting up Blat to work with ION Enterprise and troubleshooting tips.

Goals and Symptoms

Blat is a simple program that allows a launching module in ION Enterprise to send email alerts. Blat can be downloaded for free at https://sourceforge.net/project/showfiles.php?group_id=81910. Blat is commonly used to alert on communication losses or event detection.

Facts and Changes

Keywords


  • Blat

    Email

    Alert

    Communication Detection

    Communication Loss

    Event Detection

Causes and Fixes

1) Install Blat and register the SMTP server. The Syntax is: Blat -install <server addr> <sender's addr>
2) Create a batch file to run. Here is a sample:

echo This is text in the batch file > "C:\temp\Test.txt
Date /t >> "C:\temp\Test.txt
Time /t >> "C:\temp\Test.txt
echo kW tot= %1 >> "C:\temp\Test.txt
echo kVAR tot= %2 >> "C:\temp\Test.txt
start C:\blat262\full\blat C:\temp\test.txt -s "Email subject line text" -t recipient_email_address@us.schneider-electric.com -f sender_email_address@us.schneider-electric.com

This batch file in the example is labeled Test.bat. It creates and emails the content of the file Test.txt.

3) Setup a launching module to execute the batch file.


4) Test the configuration by setting up a pulse in Vista and executing the launching module.

Troubleshooting tips:
1) Check that the launching module receives and outputs a pulse.
2) Check that the test.bat file creates and writes to test.txt.
3) Check that the email is sent to a user.
4) Too long of a file path to the blat files will prevent blat from working. For example, if test.txt was located in the file C:\Program Files\Schneider Electric\ION Enterprise\blat\test.txt the blat program will not work.
5) If clicking the pulse to execute the launching module does not work, try double clicking on the test.bat file to see if it will execute manually. If this doesn't work there is a problem with the test.bat file or a problem with blat or the way blat was installed.
6) If double clicking the bat file works and the launching module doesn't it is possible that the complete file paths are not in the test.bat file. Blat will work with this configuration however if you do not specify the full paths to everything within the test.bat file the launching module will not work.

  •  

Attachments

(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/a2a106ae4ce1ef06c12575aa00108c68/fl_block_5/0.1AD6?OpenElement&FieldElemFormat=gif)Original article# 11585
Date Created: June 30, 2007
Last Revised: May 1, 2009 by MN
Public
Original Author: KA
All content © 1992-2009 Schneider Electric


Legacy KB System (APS) Data: RESL185847 V2.0, Originally authored by KBAdPM on 06/30/2007, Last Edited by MiNe on 05/02/2009
Related ranges: ION Enterprise V5.6, ION Enterprise V5.5

ION Enterprise Vista or Webreach diagram error: "The diagram does not exist or you do not have permission to access it". The network diagram page is blank or missing items.

Goals and Symptoms

Symptoms
The ION Enterprise Vista network diagram page is blank or missing items however when opening the toolbox and selecting the whole page the outline of the meter icons is visible. When clicking on the meters an error message appears saying the diagram path cannot be found or there are enough permissions to access it. When going to the properties of the meter the path for the images and diagrams are pointed to the ION-Ent share folder rather than the local drive. The webreach pages show red x's where the meter icons should be and also say that the path cannot be found. Defining each path to be on the local drive will work to bring the meter icon and diagram back, however every single piece must be repathed. Vista on a client machine may work perfectly even though the server and webreach are having an issue.

Facts and Changes

Keywords and Phrases

ION Enterprise Vista doesn't work
Webreach diagrams are missing
not working
broken
meter icons missing
meter icons not visible
meter icons disappeared
redX
red x

Causes and Fixes

Cause
The user that is logged into Windows and using ION Enterprise Vista does not have the appropriate privileges to open files in the default "ION-Ent" folder share on the ION Enteprise server. This prevents the diagrams from being accessed. Normally the diagrams will have worked in the past and no longer work even though no one has logged into the server. When saving the network diagram on a client machine, everything on the network diagram will be repathed to the ION-Ent share folder rather than the local drive that everything was pathed to before. If the server doesn't have permissions to this folder everything on the diagram will disappear.

Resolution


You can fix this issue by adding a user or group that contains the user's user account to the security tab of the ION Enterprise folder's properties window. If the user is already there, try taking the user or group out and re-adding it. Adding an administrative user and then removing it may also help. Doing this restores all functionality to Vista and Webreach.


  • Date Created: May, 2008
    Last Revised: February 16, 2009 by MN
    Public
    Original Author: MN
    All content © 1992-2009 Schneider Electric

Legacy KB System (APS) Data: RESL192088 V2.0, Originally authored by KBAdPM on 06/05/2008, Last Edited by KBAdPM on 02/16/2009
Related ranges: ION Enterprise V5.0, ION Enterprise V5.5, ION Enterprise V5.6

Frequently Asked Questions for the new SMX and SMT series of Smart-UPS products.

Issue:

This document outlines common questions regarding the new SMX and SMT series of Smart-UPS products.

Product Line:

Smart-UPS SMT and SMX

Environment:

All models, All Serial Numbers

Cause:

The SMT and SMX series of Smart-UPS is an all new generation of Smart-UPS product with many additional features and benefits.

Resolution:
 

New Smart-UPS Models with LCD Interface

Frequently Asked Questions

 

 

Summary

In November 2009 new Smart-UPS models were introduced in North America and this document addresses some of the common questions regarding the product itself and the transition from the legacy models.

New Smart-UPS models are identified by their intuitive LCD interface. These models also have part numbers that start in the prefixes “SMX” and “SMT” and are distinguished by having an advanced feature set.

 

 

What are the new part (or SKU) numbers?

There are two (2) series of new Smart-UPS models; standard and extended run. The standard models start with the prefix ‘SMT’ while the extended run models start with ‘SMX’. The new models in our initial release include the following:

 

Existing Model

New Model

 

SUA750

SUA1000

SUA1500

SUA2200

SUA3000

 

SMT750

SMT1000

SMT1500

SMT2200

SMT3000

 

SUA750XL

SUA1000XL

SU1400RMXLB3U

 

SMX750

SMX1000

SMX1500RM2U

SMX1500RM2UNC

 

 

 

What are some of the key benefits of the new design over the old?

There are many new features and benefits to the new Smart-UPS but the key ones to remember are:

·          Increased intelligence that makes management and monitoring easier

·          Increased efficiency that saves on utility costs

·          Increased control with ability to configure locally or via software and switched receptacle groups

·          Increased resilience with better diagnostic capabilities and improved warranty

 

How long will the older models be available?

The legacy models will be available for at least 60 days after the introduction of the new models. In some cases this availability may be increased for those customers that require more time to transition.

 

Will all existing Smart-UPS be upgraded to the new design?

Eventually all of the fourth generation models will be upgraded to the newer generation. However, because of the large number of Smart-UPS models we anticipate this transition will take many months.

 

How does the ‘green’ operating mode increase efficiency?

APC’s patent pending ‘green’ mode bypass components that perform automatic voltage regulation (AVR) when not needed. AVR is typically handled in the line interactive design by solid state transformers. These transformers, while extremely reliable, do have some energy loss to remain energized. By using these transformers only when needed results in higher efficiencies across a wide range of load conditions.

 

Do I sacrifice any protection by operating in ‘green’ mode?

Absolutely no power protection is sacrificed in ‘green’ mode. In this mode the UPS is providing surge and noise filtering and can react to any change in power that requires voltage regulation or inverter operation in a matter of milliseconds.

 

What is the typical energy savings with ‘green’ mode?

When compared to APC’s very efficient existing line interactive models, the increase in efficiency ranges from 1-4%. For an average 1500VA UPS this may save $25-30 per year in utility costs.

 

Why do the new UPS’s not have a DB9 serial port?

The new models have an RJ45 style serial port in addition to a USB port and both cables are provided with the units. A DB9 style serial port was not used to highlight the fact that the new models operate using a new firmware called

 

Can I use older versions of PowerChute Business Edition Business Edition software with the new models?

New Smart-UPS models utilize PowerChute Business Edition version 8.5 or later only. To use earlier versions of software requires an optional SmartSlot, the AP9620. You can find the latest version of PowerChute here.

What if I use my own software based on UPSLINK?

We recognize the fact that some Smart-UPS customers utilize their own custom interface based on APC’s UPSLINK protocol. These applications may include those without standard operating systems or less common ones. For these situations, we recommend the optional AP9620 converter card that allows the new models to ‘speak’ in UPSLINK.

Are the new units Mac OSX compatible?

Yes, but they require OSX 10.6.5 or later

 

Where is the sensitivity switch and site wiring fault light?

These features are now incorporated into the LCD front panel. If a site wiring fault is detected this message will be clearly displayed on the unit’s display. Sensitivity can also be set and viewed directly through the display.

 

How has battery management been improved in the new models?

The battery management has been enhanced in several ways. First, the charging circuit has intermittent, temperature controlled charging capability that ensures that the proper amount of charge is applied to the battery at all times. With the high efficiency ‘green’ mode the UPS runs cooler resulting in less degradation of the battery. In addition, the UPS can now proactively project a battery replacement date based on UPS’s environment.

 

How is the replace battery date determined and does it replace the bad battery LED?

The battery replace date is determined by using battery manufacturer’s data for typical battery life under different environmental conditions. The UPS actively monitors these conditions to dynamically project a suggested date when the battery should be replaced to maintain optimal performance. It does not replace the bad battery LED but rather augments that information.

 

What mounting hardware is provided with the SMX units?

All rack tower Smart-UPS units (SMX) include rack mount cleats, ears, mounting screws and stabilizing feet. Additionally, units with “R” in the part number include 4-post rails. The 750 and 1000VA models are also shipped with a 2-post mounting bracket. The 4-post mounting rails are optional on these units. The part number for those rails is SU032A.

 

What card is included with the ‘NC’ models?

All new Smart-UPS models with an “NC” suffix in their part numbers include the AP9631 network management card with environmental monitoring.

 

What smart-slot cards are compatible with the new models?

Only the AP9630, AP9631 (with firmware versions 5.0.3 and greater) and the new UPSLINK translator card AP9620 are compatible with the new Smart-UPS models. The models smart-slot is tabbed to only allow the insertion of the newer cards.
 

INFORMATION BULLETIN - Using Global Outlet Groups simultaneously between AP79XX and AP8XXX series Rack PDUs with the same multicast IP range causes AP79XX PDU not to boot properly


Issue

An issue has been identified with AP79XX series Switched Rack PDU users who enable the global outlet group functionality. If the user has AP79XX series units on the same subnet with AP89XX or AP86XX series Switched Rack PDUs that also have the global outlet group functionality enabled and both are using the same multicast IP range value, the AP79XX series will fall into a reboot loop and after six tries, stop booting. This results in both of the following symptoms, depending on how you normally access the PDU.

Web Interface: User will receive the following message or similar after the reboot loop has stopped
 

Error: The application was not able to load.

You are attempting to access an APC device.

There was a problem loading the application. Please login to the device via telnet for more details.

 

Telnet/SSH/Local Console: User will notice Stat section indicates A! or A-. 
 

American Power Conversion               Network Management Card AOS      v3.7.4
(c) Copyright 2009 All Rights Reserved  Rack PDU APP                     v3.7.4
-------------------------------------------------------------------------------
Name      : RackPDU                                   Date : 06/26/2014
Contact   : Unknown                                   Time : 15:34:50
Location  : Unknown                                   User : Administrator
Up Time   : 8 Days 1 Hour 47 Minutes                  Stat : P+ N+ A-



Product Line

  • Rack Power Distribution
    • AP79XX Switched Rack PDU
    • AP89XX Switched Rack PDU 2G
    • AP86XX Switched with Metering By Outlet

Environment

  • Users utilizing global outlet group/global outlet groups via network
  • Users with both AP79XX and AP89XX and/or AP86XX PDUs in their environment
  • AP79XX series v3.X.X firmware
  • AP89XX and AP86XX firmware - all versions

Cause



This is a firmware bug on the AP79XX series Switched Rack PDUs. The following criteria must be met in order for the issue to occur:

  1. Global outlet group configuration on both generations of Switched Rack PDU are enabled.
  2. Both generations/groups of Switched Rack PDUs are utilizing the same Multicast IP range.
  3. Both generations/groups of Switched Rack PDUs are on the same subnet/network.

Resolution

  1. Verify this is your issue by understanding if you have both generations of Switched Rack PDU active in your environment.
  2. Next, confirm what you did previously before the condition on the AP79XX occurred. (For example, similar error messages can be provided by AP79XX when a firmware upgrade has failed.) Verify it is feasible global outlet groups were recently enabled or you added a different generation of Rack PDU to your subnet with this feature enabled - it is disabled by default. 
  3. Access to the current configuration on the AP79XX via config.ini file or Telnet/SSH/Local console menu will be unavailable. There are few options.
    • Check AP89XX and AP86XX Outlet Group configuration to verify if outlet groups are enabled.
      • If so, consider disabling them temporarily, which requires the PDU to reboot.
      • After completing the previous step, reboot the AP79XX series Rack PDU which will restart the PDU's attempts to boot properly.
      • As long as there is no traffic from the AP89XX or AP86XX series units, the AP79XX should boot properly.
      • If the AP79XX series boots properly, you should change the Multicast IP range to be different from the AP89XX and AP86XX series.
    • Alternatively, the user can reset the AP79XX series PDU to default (excluding TCP/IP is OK) which will disable global outlet groups.
      • Then, reconfigure the PDU and make arrangements to select a different, unique Multicast IP range for each series of Rack PDU, and also each individual PDU group who share outlets.
In order to check global outlet group configuration, here is where the information is located.


AP79XX series

Note: These methods will be unavailable or missing if your PDU is already experiencing this issue. Depending on your environment, you'll need to either work around the issue with the AP79XX series as noted above or verify on the AP89XX or AP86XX series and modify there to temporarily disable. Then, reboot the AP79XX series after the AP89XX or AP86XX traffic is no longer present or is configured on a different Multicast IP range.

  • Web Interface - Navigate to Device Manager tab, Outlet Groups->Group Configuration. There is a drop down list here that says Device Level Group: Enabled or disabled. If enabled, you may be experiencing this issue.
  • Config.ini configuration file  - Under the [OutletGroup] section, look for the following values below. OutletGroupMembership=Enabled indicates the feature is enabled.
[OutletGroup]
; Configure an Outlet Group on the RackPDU.
; Format: OutletGroup# = Outlets[], Name
;   Outlets:        Outlet numbers to be grouped: Outlets[1,2,3...]
;                   Note: Global outlets are indicated by an '*' after the
;                         outlet number (e.g. Outlets[1*,2,3])
;   Name:           Outlet Group text description
OutletGroupMembership=Enabled
OutletGroupMulticastName=McastName
OutletGroupMulticastIPAddr=224.0.0.100

AP89XX

  • Web Interface
    • v5.X.X firmware - Navigate to Device Manager tab, Outlet Groups->Group Configuration. There is a drop down list here that says Device Level Group and it has a few different options. Earlier versions say Enabled or Disabled. Enabled or Enabled via Network means that the feature is enabled.
    • v6.X.X firmware - Navigate to Configuration->RPDU->Switched Outlet->Outlet Group Settings. There is a drop down list here that says Device Level Group and it has a few different options. Enabled via Network means that the feature is enabled.
  • Config.ini configuration file
    • v5.1.0, 5.1.1, 5.1.2 firmware - Under the [OutletGroup] section, look for the following values below. OutletGroupMembership=Enabled indicates the feature is enabled.
[OutletGroup]
; Configure an Outlet Group on the RackPDU.
; Format: OutletGroup# = Outlets[], Name
; Outlets: Outlet numbers to be grouped: Outlets[1,2,3...]
; Note: Global outlets are indicated by an '*' after the
; outlet number (e.g. Outlets[1*,2,3])
; Name: Outlet Group text description
OutletGroupMembership=Enabled
OutletGroupMulticastName=McastName
OutletGroupMulticastIPAddr=224.0.0.100
  • v5.1.6, v6.X.X firmware - Under the [Outlet] section, look for the following value below.
[Outlet]
OUTLET_GROUPS_ENABLE_A=Enabled
 
Under the [Multicast] section, look for the following values below.
 
[Multicast]
MULTICAST_NAME_A=McastName
MULTICAST_IP_A=224.0.0.100