cover pvc 2gang arch surr

Flush SurRound, 2 Gang, Curved Sided, Architrave

Catalogue Number: 2002
cover pvc 2gang arch surr
Colour: White Electric
Colour: Per UOM Std.
  • Black 1 PCE
  • Cream 1 PCE
  • White Electric 1 PCE
Added to cart

Specifications

hide show
Range of product
  • Gangbusters
  • Series 2000
    • Product brand
      Clipsal
      Mounting position
      vertical
      Device mounting
      flush
      Material
      PVC (polyvinyl chloride)
      Type of installation
      indoor
      Depth
      11 mm
      Length
      86 mm
      Width
      34 mm
      Sustainable offer status
      Green Premium product
      EU RoHS Directive
      Pro-active compliance (Product out of EU RoHS legal scope)
      Mercury free
      Yes
      RoHS exemption information
      Yes
      China RoHS Regulation
      Product out of China RoHS scope. Substance declaration for your information
      Environmental Disclosure
      ENVPEP120506EN
      Circularity Profile
      N/A

      Documents & downloads

      hide show
      Filter items
      • All

      • Product Brochures

      • CAD Files and Packs

      • Technical Data Catalogues

      • Product Environmental

      • Installation Instruction

      • Operating Manuals

      • Specifications

      • Certificates (MSDS)

      Frequently Asked Questions

      hide show

      What is the wattage rating for Clipsal 501ES

      It is 200w for white ones

      9002 Foot Switch NEMA rating

      Issue:
      What is the NEMA rating for foot switches?

      Product Line:
      9002 Foot Switches

      Environment:
      US Product

      Cause:
      Some foot switches are located in environments requiring more than a general NEMA 1 rating.

      Resolution:
      All 9002 Foot Switches have a NEMA 2, 4, and 13 rating.
       

      Are there any fuse holders in 200A

      This range is now obsolete

      What does M1E MSTR error code 5002 hex mean?

      MSTR error code 5002 hex is an error message that could be generated by an MSTR block used in a M1E controller.
      MSTR code 5002 hex = Bad Modbus Protocol.

      How much current is available on the USB ports of the Com'X 200?

      Issue:
      A user wants to use a USB device with the Com'X 200 and needs to know how much current can be supplied to their device.

      Product Line:
      COM'X200
      EBX200

      Evironment:
      USB on the COM'X200

      Cause:
      The current available on the USB 2.0 ports has a defined limit, and is not the same on all ports.

      Resolution:
      There are three USB ports on the Com'X 200. In the Metering and Data Acquisition System Instruction sheet (Document Reference: 253534170), the USB ports are labeled "USB port", USB1 port", and "USB2 port".

      The "USB port" is on the front face of the device, and can source 500mA (milli amp) of current.

      Behind the front cover, the "USB1 port" is facing to the side and can source 100mA of current.

      Also behind the front cover and facing forward, the "USB2 port" can source 500mA of current.

      The images below are extracted from the instruction sheet for your convenience:





      Video: How to assemble the XB4 illuminated multicap?

      You can find in attachment a video showing the procedure to assemble them :

      https://youtu.be/Ye6lr3gN8EA

      What is the part number for a 200A 2 stud fuse carrier

      Part number is PDL 772

      What is the difference between Windows Server 2008 R2 and Windows Server 2012?

      A lot of functions were added in the newer Win Server OS, some examples below:
      · No more Std and Ent SKU, all Win Server 2012 SKUs are with functions like Ent SKU, and Win Server 2008 R2 only supports Std functions.
      · Win Server 2008 R2 is without Hyper V, Win Server 2012 default supports Hyper V.
      · …

      You may check attached file for further details comparison between Win Server 2008 R2 and Win Server 2012.

      Do you have a LED floodlight biger than 100W?

      Yes, we do have a 200W LED floodlight. The part number is FLH200LED.

      Has the 56SW432 changed design?

      No, the design and or mechanism hasn't changed since December 2002. The mechanism was changed to a seven series mechanism.

      Does OFS V3.50 supports Windows 8

      Yes, OPC v3.5 Factory Server is supported in Windows 8, Server 2012, Windows 7, Server 2008 R2, Vista, XP, 2000, and Server 200. OFS must not be installed on virtual machines.

      Do you have a 3 pole 200A panel mount main switch?

      Yes we do have a 3 pole 200A panel mount main switch. The part number is T200-BK.

      Some of the key features are:
      • Back wiring
      • Triple pole
      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=T200



       

      What is the part number for a 200A fuse carrier with back connection

      Part number is 772, if busbar connection is required it's a 773

      What is the part number for a 300amp fuse carrier

      We don't have a 300amp fuse carrier, the highest is 200A

      What is the 0V terminal used for on the Energy Server COM'X 200?

      Issue:
      When wiring Modbus communications to the Energy Server COM'X 200 there may be confusion with regards to the 0V terminal.

       
       
      Product Line: 
      Energy Server COM'X 200
       
       
      Environment:
      Modbus communications wiring for the Energy Server COM'X 200.
       
       
      Cause:
      A user is wiring Modbus communications on an Energy Server COM'X 200 and is unsure of what to wire to the 0V terminal. 
       
       
      Resolution:
      The 0V terminal on the Energy Server COM'X 200 Modbus communications terminal is the signal and power supply common.

      Please wire from the 0V of the DC control power. 



       
       

      Will the VW3A8106 cable kit for the Power Suite work on the ATV11 drive?

      Issue:   Will the VW3A8106 cable kit for the Power Suite work on the ATV11 drive?
       
      Product Line:   ATV11
       
      Environment:  All
       
      Cause:   VW3A8106 compatibility 
       
      Resolution:   
      Yes it will. The kits that shipped after December of 2002 include the VW3A11301 adapter. If the kit was shipped before that date then you must order the optional adapter.


       

      ATV38 RFI Filter. Value of leakage current for size > 15 kW

      Goals and Symptoms

      ATV38
      RFI Filter.
      Value of leakage current for size > 15 kW

      Causes and Fixes

      It's the same filters like ATV68. The values are in VVD Catalog ( Dec 2002 ) page 2/236


      Legacy KB System (APS) Data: RESL157278 V1.0, Originally authored by on , Last Edited by on
      Related ranges: Altivar 38

      What is the part number for a patch panel, 24 port, CAT 6, loaded?

      The part number is RJ6/24PP.
       Some of the key features are:
      •  Universal colour coding for 568A and 568B standards
      • Removable rear cable management tray
      • Individual removable modular jacks
      • ACMA compliant
      • Dielectric Strength: 1,000 V RmS at 60hz for 1 minute
      • Current Rating: 1.5 A
      • Insulation Resistance: 10 mohm
      • Temperature Range: -10 to 60 deg C
      • Material: Phosphor bronze
      • Standard: AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-B 

       
      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=RJ6/24PP 

      What is the part number for a CAT 6 RJ45 Black shuttered 30 Mech?

      The part number for a CAT 6 RJ45 Black shuttered 30 Mech is 30RJ45SMA6SH-BK.
      Some of its key features are:
      • 30 Mechanism Shuttered
      • Fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-B Series connecting hardware standards
      • Backward compatible with category 5e products
      • Flexible Locking Tabs
      • IP22 Rated
      • -40 to 70 deg C Temperature range
      • Nickel plating
      • 0.7 - 1.6 mm Insulation diameter
      • Fire retardant UL 94v-0, Plastic
      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30RJ45SMA6SH

      What is the part number for a Cat6A shielded outlet?


      The part number for a Cat 6A shielded modular socket to fit a 30 series plate is 30RJ45SM6AF. 

      Some of the key features are:
      • Fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-C and ANSI/TIA/EIA-568-B.2-10 (draft) Connecting Hardware standards
      • Flexible locking tabs
      • Tool-less termination
      • -40 to 70 deg C Temperature range
      • Suits Clipsal wall plates
      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30RJ45SM6AF







       

      Can I get cat6A shielded mechs in red?

      No, the Cat6A shielded connector mechanisms are made of metal and have no colour option.

      Some of the key features are:
      • Fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-C and ANSI/TIA/EIA-568-B.2-10 (draft) Connecting Hardware standards
      • Flexible locking tabs
      • Tool-less termination
      • -40 to 70 deg C Temperature range
      • Suits Clipsal wall plates

      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30RJ45SM6AF

       

      Is ProWORX 32 supported on Windows Server 2003, 2008 or 2012 operating systems?

      ProWORX 32 is not qualified to run on Microsoft Windows Server 2003, 2008 or 2012 operating systems.
       


      Legacy KB System (APS) Data: RESL177093 V1.0, Originally authored by on , Last Edited by on
      Related ranges: ProWORX

      Is Event Notification Solution 6.4 /Active Pager Module 6.4 (ENS 6.4, APM 6.4) compatible with SQL 2000?

      ENS 6.4 is only supported with SQL 2005 and SQL 2008 instances.
      During the install, SQL 2000 instances can be chosen, but the install will not complete if a SQL 2000 instance is selected.


      Legacy KB System (APS) Data: RESL206608 V1.0, Originally authored by MaTh on 11/09/2011, Last Edited by MaTh on 11/09/2011
      Related ranges: Paging Module, SMS Add-on

      2005 catalogue for RM4 and RM84 Zelio Control Measurement Relays

      There is one attachment named "RM4 and RM84 June 2005 catalogue".

      Error when restoring or attaching SQL database from SQL 2012 to an earlier version of SQL server 2008

      Issue 
      A user receives an error when restoring or attaching SQL database from SQL 2012 to earlier version of SQL server

      "The database cannot be opened because it is version 706. This server supports version 663 and earlier" 

      Product Line 
      SQL Server 2012 and SQL Server 2008 R2
      StruxureWare Power Monitoring (SPM) 7.x 
      Power Monitoring Expert (PME) 7.2.x and 8.x 

      Environment 
      Microsoft SQL Server Management

      Cause 
      SQL 2008 R2 cannot attach database files that were created from or attached to SQL 2012

      Resolution
      *Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*

       
      Reason of the error message:
      The database was created in/attached to SQL Server 2012 version. Now this database is being attached to SQL Server 2008 R2.


       
      Error when restoring database:

       
      Version 706 is a database file from SQL Server 2012
      Version 663 is a database file from SQL Server 2008 R2

      PME7.2.2 systems running SQL server 2008 R2 cannot attach database files that were created from SQL 2012.
      Upgrading SQL server 2008 R2 to  SQL 2012 must be done if restoring or attaching a database from SQL2012 is required.

      Is ION Enterprise 5.6 supported on a Windows 2003 Small Business Premium Edition OS?

      Yes, it is supported. The "Windows 2003 Small Business Premium edition" comes with SQL 2005 Standard Edition bundled into it.

      Last Revised: November 28, 2007
      Applies To: ION Enterprise
      Controlled
      All content © 1992-2007 Schneider Electric


      Legacy KB System (APS) Data: RESL189817 V1.0, Originally authored by KBAdPM on 11/28/2007, Last Edited by KBAdPM on 11/28/2007
      Related ranges: ION Enterprise V5.6

      Is there a 200A version of the Busbar connection/Front wire HRC fuse carriers

       No the largest is the 100A which has a part code is PDL 765

      I need a 200A back wiring fuse carrier is there one available in the PDL fuse range

      The PDL HRC fuse range has been obsoleted, this range of products are no longer available.

      Why is my Conext CL showing an alarm code: 2102 & 2018 & 2101(DC AC Comm Err / AC Inter-Comm Err / DC Inter-Comm Err Service Alarm)

      Issue:  
      Customer is calling to confirm alarm codes: 2102 & 2018 & 2101 (DC AC Comm Err / AC Inter-Comm Err / DC Inter-Comm Err Service Alarm)

      Product Line: 
      Conext CL 18000NA Conext CL 25000NA Conext CL 20000E Conext CL 25000E

      Environment:  
      On site troubleshooting

      Cause:
      Communication error between processors
      Firmware issue
      Internal circuit issue

      Resolution: 
      Reset by turning off both DC & AC connections
      Upgrade firmware to lastest version
      If problem persist, replace inverter

      Error Restoring SQL2000 database backup on SQL Server 2012

      Issue:
      The database was backed up on a server running version 8.00.0760. That version is incompatible with this server, which is running version 11.00.3128.

      Product  Line:
      SQL Server 2000
      SQL Server 2012

      Environment:
      SQL Server Database Restoration

      Cause:
      It is not possible to restore a SQL Server 2000 database on SQL Server 2012.

      Resolution:
      You will need to restore the database on an instance of SQL Server 2005, 2008 or 2008 R2 first, then back it up from there, then restore the new backup on SQL Server 2012.



      Is my 6600A part of the product from the recall circa 2002?

      Both Schneider Electric and Gerard Corporation make a bathroom unit called the 6600A.
      This was a recall by Chief Kitchenware which was/is a part of the Gerard Corporation.
      Clipsal and Schneider Electric have no responsibilities to this recall.

      For further information please see the link below.
      https://www.recalls.gov.au/content/index.phtml/itemId/954606



       

      Is the Concept programming software supported on Windows 2003 Server?

      No, the Concept programming software has not been tested or qualified to run on Windows 2003 Server.

      However, there have been customers who have been able to run Concept 2.6 on a Windows 2003 Server by doing the following:
      Move the attached keylib32.dll v 4.1.1.0 into the C:\Concept folder (Concept installation folder).

      What ramifications would there be if a drive or soft start is powered on with 200 volts 400 Hz?

      Issue:
      Line power is 200v at 400 hz.

      Product Line:
      All drives and soft starts

      Environment:
      All models and serial numbers

      Cause:
      None

      Resolution:
      The EMC filter caps that are line to line may draw too much current. If the drive has SCR rectifier for softstart, they may not work above 60 Hz. DC bus capacitors have not been evaluated for 400 Hz power.

      Why does ATS48 not operate when wired like the recommended diagram on page 74 of the June 2002 manual?

      The user's manual recommended diagram on page 74 is incorrect for proper operation.  
      On line 2 of the ladder diagram after fault relay R1A to R1C connection the coil that is labeled TR for trip relay should be a FR coil for fault relay.
      Then should add a line after this that has a NC (normally closed ) FR ( fault relay ) contact in series with a TR ( trip relay ) coil.

      This configuration would then allow proper operation of unit.

      Micrologic Trip Units in a PowerLogic System Instruction Bulletin

      Product Line
      Micrologic Trip Unit

      Environment
      Communications

      Resolution
      For the ​Instruction Bulletin 63220-080-200/B1 from August 2002 "Using MICROLOGIC® Electronic Trip Units in a POWERLOGIC® System (includes Type A, Type P, and Type H trip units)" see attached document below.

      Note: This document provides the following information:

      • adding MICROLOGIC electronic trip units to your POWERLOGIC© system
      • using alarms and events, control outputs, and device resets in SMS for MICROLOGIC electronic trip units
      • creating custom quantities and custom tables to view data in SMS from MICROLOGIC electronic trip units
      NOTE: This document contains specific information about the Type A, Type P, and Type H MICROLOGIC electronic trip units only. 

      What is the part number for a CAT 6 mechanism?

      The part number for a Cat 6 modular socket is 30RJ45SMA6.

      Some of the key features are:
      • 30 Mechanism non-shuttered
      • Fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 Edition 2 2002 and ANSI/TIA/EIA-568-B Series connecting hardware standards
      • Backward compatible with category 5e products
      • UL 94V-0 Rated
      • Various colours for easier circuit identification
      • Can be used in multi-user teleco comunication outlets
      • Flexible locking tabs for easy removal from wall plates

      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=30RJ45SMA6
       

      What is the part number for a cat 6 mech to suit patch panel?

      The part number is RJ45SMA6-BK

      Please click this link for further information
      https://www.clipsal.com/Trade/Products/ProductDetail?catno=RJ45SMA6

      Key Features

      • Keystone non-shuttered
      • Fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-B Series connecting hardware standards
      • Backward compatible with category 5e products
      • UL 94V-0 Rated
      • Various colours for easier circuit identification
      • Can Be Used In Multi-user teleco mmunication outlet Applications (MUTO) And Consolidation points (CP)
      • -40 to 70 deg C Temperature range
      • Nickel plating
      • 0.7 - 1.6 mm Insulation diameter
      • Fire retardant UL 94v-0, Plastic

      User-added image
       

      To what standards do the Cat6 patch leads (cords) comply to?

      Clipsal Cat 6 patch leads are fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 Edition 2 2002 and ANSI/TIA/EIA-568-B Series Connecting Hardware Standards.
      Part numbers are as follows:
      CATALOGUE NUMBER DESCRIPTION
      RJ6/05PL (xx) Category 6 Modular Patch Cord, 0.5m
      RJ6/10PL (xx) Category 6 Modular Patch Cord, 1m
      RJ6/15PL (xx) Category 6 Modular Patch Cord, 1.5m
      RJ6/20PL (xx) Category 6 Modular Patch Cord, 2m
      RJ6/30PL (xx) Category 6 Modular Patch Cord, 3m
      RJ6/50PL (xx) Category 6 Modular Patch Cord, 5m
      (XX) for Colour: White (WE), Black (BK), Blue (BU), Yellow (YL), Red (RD), Green (GR) and Grey (GY)

      Is there a CAT 6A RJ45 shielded 30 Mechanism?

      Yes, the part number for a CAT 6A RJ45 shielded 30 Mechanismis is a 30RJ45SM6AF.

      Some of the key features are:

      • Fully compliant to AS/NZS 3080:2003, ISO/IEC 11801 2002 and ANSI/TIA/EIA-568-C and ANSI/TIA/EIA-568-B.2-10 (draft) Connecting Hardware standards
      • Flexible locking tabs
      • Tool-less termination
      • -40 to 70 deg C Temperature range
      • Suits Clipsal wall plates
      • backward compatible with Category 5e and 6 products, allowing component mixing without degrading the network below the minimum component category
      • Flexible locking tabs allow for easy removal from wall plates
      • Designed to eliminate alien crosstalk (ANEXT)
      • 0.7 - 1.6 mm Insulation Diameter
      For further information please visit www.clipsal.com/Trade/Products/ProductDetail?catno=30RJ45SM6AF

       

      Where can I find the Compatibility Support Matrix for PowerLogic/PowerSCADA Expert/ION products?

      Issue
      Where can I find the Hardware and Software Support Matrix for PowerLogic, Power Scada Expert, and ION products?

      Product Line
      Power Monitoring Expert
      Power Scada Expert 
      ION Enterprise
      Struxureware Power Monitoring
      Summary Report Packs
      Event Notification Module
      Active Pager Module
      SMS
      Sequence of Events Recorder

      Environment
      For New Installations

      Cause

      Need to know what Hardware and Software Matrix support is needed to install software packages. 

      Resolution

      Power Monitoring Expert 8.2 Support

      Operating Systems
      Windows 7 Professional/Enterprise, SP1 32/64
      Windows 8.1 Professional/Enterprise 64
      Windows 10 Professional/Enterprise 64
      Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
      Windows Server 2012 Standard 64
      Windows Server 2012 R2 Standard 64
      Windows Server 2016 Standard 64
       
      SQL Server Editions StandAlone Server Distributed Database Server
      SQL Server 2008 R2 Express, SP3 Yes  
      SQL Server 2012 Express, SP3 Yes  
      SQL Server 2014 Express, SP1, SP2 Yes  
      SQL Server 2016 Express, SP1 Yes  
      SQL Server 2008 R2 Standard/Enterprise, SP3 Yes Yes
      SQL Server 2012 Standard/Enterprise/Business Intelligence, SP3 Yes Yes
      SQL Server 2014 Standard/Enterprise/Business Intelligence, SP1 SP2 Yes Yes
      SQL Server 2016 Standard/Enterprise/Business Intelligence, SP1 Yes Yes
       
      Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.
       

      Power Monitoring Expert 8.1 Support

       
      Operating Systems
      Windows 7 Professional/Enterprise, SP1 32/64
      Windows 8.1 Professional/Enterprise 64
      Windows 10 Professional/Enterprise 64
      Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
      Windows Server 2012 Standard, 64
      Windows Server 2012 R2 Standard 64
       
      SQL Server Editions StandAlone Server Distributed Database Server
      SQL Server 2008 R2 Express, SP3 Yes  
      SQL Server 2012 Express, SP2 Yes  
      SQL Server 2014 Express, SP1 Yes  
      SQL Server 2008 R2 Standard/Enterprise, SP3 Yes Yes *1
      SQL Server 2012 Standard/Enterprise/Business Intelligence, SP3 Yes Yes *2
      SQL Server 2014 Standard/Enterprise/Business Intelligence, SP2 Yes Yes *2
       
      1. Supported for a distributed database server configuration on WindowsServer 2008 R2 Standard/Enterprise SP1.
      2. Supported for a distributed database server configuration on WindowsServer 2012 Standard SP1, and on WindowsServer 2012 R2 Standard.
       Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.



      Power Monitoring Expert 8.1 DCE Support

      Operating Systems
      Windows 7 Professional/Enterprise, SP1 32/64
      Windows 8.1 Professional/Enterprise 64
      Windows 10 Professional/Enterprise 64
      Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
      Windows Server 2012 Standard, 64
      Windows Server 2012 R2 Standard 64
       
      SQL Server Editions
      SQL Server 2008 R2 Standard/Enterprise, SP3
      SQL Server 2012 Standard/Enterprise/Business Intelligence, SP2
      SQL Server 2014 Standard/Enterprise/Business Intelligence, SP1

       Note: 32-bit and 64-bit versions are supported. Bites must match between SQL Server and Windows OS (32-bit SQL on 32-bit Windows, 64-bit SQL on 64-bit Windows).

       

      Power Monitoring Expert 8.0 Support

      Operating Systems
      Windows 7 Professional/Enterprise, SP1 32/64
      Windows 8.1 Professional/Enterprise 64
      Windows Server 2008 R2 Standard/Enterprise, SP1 32/64
      Windows Server 2012 Standard, 64
      Windows Server 2012 R2 Standard 64
       
      SQL Server Editions StandAloneServer  Distributed Server
      SQL Server 2008 R2 Express, SP3 Yes No
      SQL Server 2012 Express, SP2 Yes No
      SQL Server 2014 Express, SP1 Yes No
      SQL Server 2008 R2 Standard/Enterprise, SP3 Yes Yes *1
      SQL Server 2012 Standard/Enterprise/Business Intelligence, SP3 Yes Yes *2
      SQL Server 2014 Standard/Enterprise/Business Intelligence, SP2 Yes Yes *2
       
      1. Supported for a distributed database server configuration on WindowsServer 2008 R2 Standard/Enterprise SP1.
      2. Supported for a distributed database server configuration on WindowsServer 2012 Standard SP1, and on WindowsServer 2012 R2 Standard.
       Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.
       

      Power Monitoring Expert 7.2.2 Support

      Operating Systems and Respective SQL installations
      32-bit Windows Operating Systems 32-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
      Windows 7 Professional/Enterprise, SP1 SQL Server 2008 R2 Express, SP2 Yes No
      SQL Server 2008 R2 Standard/Enterprise, SP2 Yes No
      SQL Server 2012 Express, SP1 Yes No
      SQL Server 2012 Standard/Enterprise, SP1 Yes No
      Windows Server 2008 Standard/Enterprise, SP2 SQL Server 2008 R2 Express, SP2 Yes No
      SQL Server 2008 Standard/Enterprise, SP3 Yes Yes
       
      64-bit Windows Operating Systems 64-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
      Windows 7 Professional/Enterprise, SP1 SQL Server 2008 R2 Express, SP2 Yes No
      SQL Server 2008 R2 Standard/Enterprise, SP2 Yes No
      SQL Server 2012 Express, SP1 Yes No
      SQL Server 2012 Standard/Enterprise, SP1 Yes No
      Windows Server 2008 Standard/Enterprise SP2, and R2 SP1 SQL Server 2008 R2 Express, SP2 Yes No
      SQL Server 2008 R2 Standard/Enterprise, SP2 Yes Yes
      Windows Server 2012 / R2 Standard/Enterprise SQL Server 2012 Express, SP1 Yes No
      SQL Server 2012 Standard/Enterprise, SP1 Yes Yes
       

      Struxureware Power Monitoring 7.0.1 Support

      Operating Systems and Respective SQL installations
      32-bit Windows Operating Systems 32-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
      Windows 7 Professional Enterprise Editions, SP1 SQL Server 2008 R2 Express Edition x
      SQL Server 2008 R2 Standard Edition, SP1 x
      Windows Server 2008 Standard/Enterprise Editions, SP2 SQL Server 2008 R2 Express Edition x
      SQL Server 2008 Standard/Enterprise Editions, SP2
      SQL Server 2008 R2 Standard/Enterprise Editions, SP1
       
      64-bit Windows Operating Systems 64-bit Microsoft SQL Server Editions Standalone Server Distributed Database Server
      Windows 7 Professional Enterprise Editions, SP1 SQL Server 2008 R2 Express Edition x
      SQL Server 2008 R2 Standard Edition, SP1 x
      Windows Server 2008 Standard/Enterprise Editions, SP2 SQL Server 2008 R2 Express Edition x
      SQL Server 2008 Standard/Enterprise Editions, SP2
      SQL Server 2008 R2 Standard/Enterprise Editions, SP1
      Windows Server 2008 R2 Standard/Enterprise Editions, SP1 SQL Server 2008 R2 Express Edition x
      SQL Server 2008 Standard/Enterprise Editions, SP2
      SQL Server 2008 R2 Standard/Enterprise Editions, SP1
       

      ION Enterprise 6.0 SP1 Support

      Operating Systems and Respective SQL installations  
      32-bit Microsoft Windows Operating Systems 32 bit Microsoft SQL Server Versions StandAlone Distributed DB Server  
      Windows XP (32-bit) Professional Edition, SP3 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
      Windows Vista (32-1,4) Business/Ultimate/Enterprise Editions, SP2 SQL Server 2005 (32 bit) Express Edition from the ION:E DVC x  
      Windows 7 (32-bit) Professional/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 1 x  
      SQL Server 2005 (32 bit) Standard/Enterprise Editions 2 x  
      SQL Server 2008 R2 (32 bit) Standard/Enterprise Editions 3 x  
      Windows Server 2003 (32-bit) Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
      SQL Server 2005 (32-bit) Standard/Enterprise Editions  
      Windows Server 2003 R2 (32-bit) Standard/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
      SQL Server 2005 (32-bit) Standard/Enterprise Editions  
      Windows Server 2008 (32-bit) Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD x  
      SQL Server 2005(32-big Standard/Enterprise Editions  
      SQL Server 2008 R2 (32-big Standard/Enterprise Editions 7 11  
         
      64 bit Microsoft Windows Operating Systems Microsoft SQL Server Versions  StandAlone Distributed Minimalist
      Windows 7 (64-bit) Professional/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 4 x x
      SQL Server 2005 (64-bit) Standard/Enterprise Editions 5 x x
      SQL Server 2008 R2 (64-bit) Standard/Enterprise Editions 6 x x
      Windows Server 2008 64 bit Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 8 x x
      SQL Server 2005 (64-bit) Standard/Enterprise Editions 9 12 x
      SQL Server 2008 R2 (64-bit) Standard/Enterprise Editions 10 13 14
      Windows Server 2008 R2 64 bit Standard/Enterprise Editions SQL Server 2005 (32-bit) Express Edition from the ION:E DVD 8 x x
      SQL Server 2005 (64-bit) Standard/Enterprise Editions 9 12 x
      SQL Server 2008 R2 (64-bit) Standard/Enterprise Editions 10 13 x
       

      Browser Support for ION E, Struxureware Power Monitoring, and Power Monitoring Expert Support

      Browser Support for ION/SPM/PME
      Browser Support  ION E 6.0 SPM 7.0.1 PME 7.2.2 PME 8.0 PME 8.1 PME 8.2
      IE 11      
      IE 10    
      IE 9        
      IE 8        
      IE 7          
      IE 6          
      Chrome 16+            
      Chrome 20 or later          
      Chrome 42 and later*      
      Firefox 14+            
      Firefox 35 and later*      
      Microsoft Edge*        
      Safari 5 and later          
      Safari 7 and after      

      * The browsers support the web application framework, and Dashboards, Diagrams, and Trends
      applications. Alarms and Tables are dependent on browser support of the Silverlight plugin.

      Power Scada Expert Support

      Operating Systems PLS 7.10 PLS 7.20 PSE 7.30 PSE 7.40 PSE 8.0 PSE 8.1 PSE 8.2
      Windows XP, SP3 Professional Yes Yes Yes No No No No
      Windows Server 2003, SP2 Standard/Enterprise Yes Yes Yes No No No No
      Windows Server 2003 R2, SP1 Yes Yes No No No No No
      Windows Vista, SP2 Yes Yes Yes No No No No
      Windows 7, SP1 Professional/Enterprise No Yes Yes Yes Yes Yes *4 Yes *4
      Windows Server 2008, SP2 Standard/Enterprise No Yes Yes Yes No No No
      Windows Server 2008 R2, SP1 No Yes Yes Yes Yes Yes Yes
      Windows 8 No No Yes *1/2 Yes Yes Yes *4 Yes *3/4
      Windows 8.1 No No No No Yes *2 Yes *4 Yes *4
      Windows Server 2012 No No Yes *1/2 Yes Yes Yes Yes
      Windows Server 2012 R2 No No No No Yes *2 Yes Yes
      Windows 10 No No No No No No Yes *4
      Windows Server 2016 No No No No No No Yes
       
      1. Service Pack 1 for the operating system is required
      2. Available with PowerSCADA Expert Service Release 1
      3. Not supported by Advanced Reporting and Dashboards (PME)
      4. Not supported by PowerSCADA Anywhere
       

      Summary Report Pack Support

      Platform Compatibility
      ✓=Supported SRP 2.1 SRP 3.0  SRP 3.0.1 SRP 3.2 SRP 4.0  SRP 4.2 SRP 4.3
      ION Enterprise 6.0 SP1 x x x x x x
      SPM 7.0 x x x x
      SPM 7.0.1 x x x x x
      PME 7.2 x x x x x
      PME 7.2.1 x x x x x
      PME 7.2.2 x x x x x x
       
      SQL Server              
      Microsoft SQL Server 2005 (32-bit) x x x x x x
      Microsoft SQL Server 2008 (32-bit & 64-bit) x x
      Microsoft SQL Server 2008 R2 (64-bit)
      Microsoft SQL Server 2008 R2 Express x x x x
      Microsoft SQL Server 2012 AI x x x x
       

      Sequence of Events Recorder (SER) Support

      Devices SER 8.0 SER 7.5/7.5.1 SER 7.3
      CM4000 (SER and Standard Alarms)
      Multilin (489, 745, 750,760)
      Sepam (20 40 80)
      Sepam (1000 2000) x x
      Moghnahan Protime
      Moghnahan PLC
      Cyber Sciences 3200
      Cyber Sciences 2408    
      Power Meter 870
      Schweitzer Devices (300G,351A,700G,710,75 A) x x
      Historian SER 8.0 SER 7.5/7.5.1 SER 7.3
      Event Logging
      "Live" Current Events view
      "Historical" Events View
      Event Sorting and Filtering for analysis
      System Health x x x
      "Live Current Events view
      Historical" Events View
      Event Sorting and Filtering for analysis
      Operating System SER 8.0 SER 7.5/7.5.1 SER 7.3
      Windows Server 2012/2012 R2 x x
      Windows 8/8.1 x x
      Windows Server 2008 R2 (64bit)
      Windows Server 2008 (64bit)
      Windows Server 2008 (32bit)
      Windows 7 (64bit)
      Windows 7 (32bit)
      Windows Server 2003 x x
      Windows Vista (32bit) x x
      Windows XP x x
      SQL Server SER 8.0 SER 7.5/7.5.1 SER 7.3
      Microsoft SQL Server 2012 x x
      Microsoft SQL Server 2008 R2 (64bit) x
      Microsoft SQL Server 2008 R2 (32bit) x
      Microsoft SQL Server 2008 x
      Microsoft SQL Server 2005 (32bit) x x
      Browser Support SER 8.0 SER 7.5/7.5.1 SER 7.3
      lE 11 x x
      IE 10 x x
      IE 9 x x
      IE 8 x x x
      IE 8 (Compatibility Mode) x
      Chrome 16+ x x
      Firefox 14+ x x
      Languages SER 8.0 SER 7.5/7.5.1 SER 7.3
      English
       
      *SER 7.5.1 contains the same feature set at SER 7.5, but includes a hotfix related to installs on distributed systems.              
       
       

      Event Notification Module Support

      Platform ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
      PME 8.0 x x x x x
      PSE 8.0 x x x x x
      PSE v7.40 SR1 x x x x
      PSE v7.40 x x x x
      PLSCADA v7.20 x x
      PLS v7.20 SR1 x x x
      PSE 7.30/SR1 x x x
      PLSCADA v7.10 x x x x x x
      CitectSCADA v7.20 x x x x x x
      CitectSCADA v7.10 x x x x x x
      Vijeo Citect v7.20 x  
      Vijeo Citect v7.10 x x x x x x
      SPM 7.0/7.0.1 x x
      PME 7.20 x x x
      ION Enterprise 6.0/6.0 SP1 x x x x
      SMS 4.3 x x x x x
       
      Operating System ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
      Windows Server 2012 R2 (64bit) x x x x
      Windows Server 2012 (64bit) x x x x
      Windows Server 2008 R2 (64bit) x
      Windows Server 2008 (64bit) x
      Windows Server 2008 (32bit)
      Windows 8.1 (64bit) x x x x
      Windows 8 (64(bit) x x x x
      Windows 7 (64bit) x
      Windows 7 (32bit)
      Windows Server 2003 x x x x x
      Windows Vista (32bit) x x x x x
      Windows XP x x x x x
       
      Operating Systems Support for Event Notification Module
      SQL Server ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
      SQL Server 2014 Standard/Enterprise x x x x x
      SQL Server 2014 Express x x x x x
      SQL Server 2012 Standard/Enterprise x x
      SQL Server 2012 Express x x x x x
      SQL Server 2008 R2 (64bit) x
      SQL Server 2008 R2 (32bit)
      SQL Server 2008  x x x x
      SQL Server 2008 SP2 x x x x x
      SQL Server 2005 (32bit) x x x x x
       
      Browser Support for Event Notification Module
      Browser Support ENM 8.3 ENM 8.2 ENM 8.0 ENM 7.1 ENM 7.0 ENS 6.4
      IE 11 x x x
      IE 10 x x x
      IE 9 x x x
      IE 8 x x x x x x
      IE 8 (Compatibility Mode) x x x
      Chrome 20+ x x x x
      Chrome 16+ x x x x
      Firefox 14+ x x x
       

      System Manager Software (SMS) 4.3 Support

      32-bit Microsoft Windows Operating Systems 32-bit Microsoft SQL Server Versions Supported?
      Windows XP (32-bit) Professional Edition, SP3 SQL Server 2005 (32-bit) Standard/Enterprise Yes
      Windows Vista (32-bit) None No
      Windows 7 (32-bit) - Professional/Enterprise  None No
      Windows Server 2003 (32-bit) - Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Standard/Enterprise Yes
      Windows Server 2003 R2 (32-bit) - Standard/Enterprise Editions SQL Server 2005 (32-bit) Standard/Enterprise Yes
      Windows Server 2008 (32-bit) - Standard/Enterprise Editions, SP2 SQL Server 2005 (32-bit) Standard/Enterprise Yes
       
      64-bit Microsoft Windows Operating Systems Microsoft SQL Server Versions Supported?
      Windows Vista (64-bit) None No
      Windows 7 (64-bit) - Professional/Enterprise Editions None No
      Windows Server 2008 (64-bit) - Standard/Enterprise Editions, SP2 None No
      Windows Server 2008 R2 (64-bit) - Standard/Enterprise Editions None No
       
      1. Supported for a distributed database server configuration on WindowsServer 2008 R2 Standard/Enterprise SP1.
      2. Supported for a distributed database server configuration on WindowsServer 2012 Standard SP1, and on WindowsServer 2012 R2 Standard.
      Note that supported 32-bit and 64-bit SQL Server editions can only be installed on supported 32-bit and 64-bit Windows operating systems, respectively. For example, a 32-bit SQL Server edition is not supported on a 64-bit Windows operating system.

      Can the torque limitations go up to 200% on the Altivar ATV18?

      Issue:  Can the torque limitations go up to 200% on the Altivar ATV18?
       
      Product Line:  ATV18
       
      Environment:  All
       
      Cause:  N/A
       
      Resolution:  The torque limitation of 150% for CT is just a function of the current draw. If the drive is upsized for a higher current rating then the torque can be increased as well.


       

      StruxureWare Power Monitoring 7.0.1: SQL Server 2005 Express Edition Upgrade Guide

      Goals and Symptoms

      SturxureWare Power Monitoring requires a compatible version of SQL Server. If an existing ION Enterprise is using SQL Server 2005 Express on a compatible operating system, it is possible to replace SQL Server 2005 Express with a supported version of SQL Server. This is a prerequisite for an upgrade from ION Enterprise to StruxureWare Power Monitoring 7.0.1

      Facts and Changes

      .1

      Causes and Fixes

      The attached pdf describes how to 'upgrade' your SQL Server version from SQL Server 2005 Express to SQL Server 2008 R2. This is only applicable for single server, stand-alone systems. It requires you to uninstall SQL Server 2005 Express, and then install a new instance of SQL Server 2008 R2.
      Although an in-place upgrade from SQL Server 2005 Express to SQL Server 2008 R2 is supported by Microsoft, we do not recommend this approach. We recommend the procedure described in the attached pdf. There is an additional zip file attached to this article that includes files that will be needed during the procedure described in the attached pdf file.

      Attachments

      (Removed File URL: 207643_2AE2/forxpressupg.zip)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/64879eaae65b842ec1257a620010bdef/fl_block_5/0.14C?OpenElement&FieldElemFormat=gif)(Removed File URL: 207643_2AE2/SPM701-SqlExpress2005UpgradeGuide.pdf)(Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/64879eaae65b842ec1257a620010bdef/fl_block_5/0.68E?OpenElement&FieldElemFormat=gif)

      (Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/64879eaae65b842ec1257a620010bdef/fl_block_5/0.42A6?OpenElement&FieldElemFormat=gif)

      Last Revised: August 21, 2012

      Internal

      All content © 1992-2012 Schneider Electric


      Document Change History

      Date and Initials Comments
      2012-May-22 DRM * Altered distribution level to public.


      (Removed Image URL: /PubResEXPORT.nsf/2b87ee90be777fc085257c28006ee4ef/64879eaae65b842ec1257a620010bdef/fl_block_5/0.763E?OpenElement&FieldElemFormat=gif)

      Last Revised: August 17, 2012

      Public

      All content © 1992-2012 Schneider Electric


      Legacy KB System (APS) Data: RESL207643 V9.0, Originally authored by MaLi on 03/13/2012, Last Edited by JaMc on 08/22/2012
      Related ranges: Power Monitoring 7.0

      Com'X 200 Gateway (EBX 200) firmware upgrade fails when upgrading to version 2.0.5 or later

      Issue
      Com'X 200 firmware upgrade fails when upgrading from a version prior to 1.46 to firmware version 2.0.5 or later.

      Product Line
      Com'X 200 Gateway

      Environment
      Firmware upgrade

      Cause
      "Signed Firmware" was introduced in version 1.1.20. 

      Resolution
      If the current version of firmware is prior to 1.1.20, you must first be upgrade to version 1.1.20 then to 1.4.6. Afterwards, the Com'X 200 firmware can be upgraded to 2.05 or later.

      The firmware can be upgraded through the Com'X web page.
      1. Once logged in to the Com'X web page, select the 'Maintenance' tab.
      2. Click on the 'System Settings' tab on the left-hand side of the screen.
      3. Click on 'No file chosen' and select the firmware upgrade file.
      4. Finally, click on the 'Upgrade firmware' button.
      Kindly refer to the FAQ below for the steps on upgrading the com'x firmware and the latest firmware:
      Latest firmware version: FA270260
      How to upgrade: FA270261


      All mentioned firmware versions are attached below and available here.
       

      APC Recall for the Back-UPS CS (120V and 230V); How do I know if my unit is one of the affected units?

      Issue:

      The affected CS 350 and CS 500 models were manufactured between November 2000 and December 2002 and sold primarily through distributors, catalog and retail outlets in North America. The primary buyers of these models were consumers with home offices and business users.

      Product Line:

      BK350, BK500, BK500BLK

      Environment:

      Only units with serial numbers having the first six characters that fall between the following ranges are affected; excluding any unit with "R" at the end of the serial number.

      - AB0048 through AB0251
      - BB0104 through BB0251
      - JB0125 through JB0251

      Resolution:

      Customers and business users with affected units can identify them by the model markings on the front of the unit and by the serial numbers located on the bottom of the unit.

      NOTE: any unit with an "R" at the end of the serial number IS NOT part of the voluntary recall initiative.
       

      What version of SQL Server is used with the different versions of ION Enterprise?

      ION Enterprise 3.0 MSDE 1.0 (SQL Server 7.0)
      ION Enterprise 4.0 MSDE 1.0 (SQL Server 7.0)

      ION Enterprise 4.5 MSDE 1.0 (SQL Server 7.0)

      ION Enterprise 5.0 MSDE 2000 (SQL Server 2000)

      ION Enterprise 5.5 MSDE 2000 (SQL Server 2000)

      NOTE: It is possible to use ION Enterprise 5.5 Service Pack 2 with SQL Server 2005, but some modifications are required. See KB articles 12704, 12708 and 12823 for detailed information.

      ION Enterprise 5.6 SQL 2005 Express (SQL Server 2005)
      NOTE: ION Enterprise 5.6 will use an existing MSDE 2000 instance, but will install SQL Express on new systems if there is no pre-existing SQL Server instance.
      ION Enterprise 6.0 SQL 2005 Express with Reporting Services SP3 (SQL Server 2005 SP3 with Reporting Services)
      NOTES: The ION Enterprise 6.0 installer will upgrade an existing MSDE 2000 instance to SQL Server 2005 Express with Reporting Services. ION Enterprise 6.0 does not support SQL Server 2000. It also does not support SQL Server 2008

      • Original article#16492

        Public

        All content © 1992-2009 Schneider Electric


      Legacy KB System (APS) Data: RESL188782 V3.0, Originally authored by KBAdPM on 11/02/2007, Last Edited by JaMc on 10/15/2009
      Related ranges: ION Enterprise V5.5, ION Enterprise V5.0, ION Enterprise V4.5, ION Enterprise V4.0

      PowerLogic System Display (SD700) for Power Server, 63230-216-221A1, September 2002.

      See attached document:
      63230-216-221A1.pdf

      • Last Revised: 26/7/2007

        Public

        All content © 1992-2007 Schneider Electric


      Legacy KB System (APS) Data: RESL198191 V1.0, Originally authored by KBAdPM on 04/01/2009, Last Edited by KBAdPM on 04/01/2009
      Related ranges: PowerServer

      Video: How to take Silcon UPS out of Maintenance Bypass (MBP)

      Issue:
      How to take Silcon UPS out of Maintenance Bypass (MBP)
       
      Product line:
      Silcon
       
      Environment:
      All Product models, all serial numbers
       
      Cause:
      This video provides a step by step instruction on how to operate the Silcon UPS from Maintenance Bypass mode, to allow the end-user to transfer load back onto the UPS, without interruption to their load.
       
      Resolution:
      Display will say Bypass Operation
      The Green LED (H002) above Q002 will be illuminated; you can now turn Q002 to ON (Center)
      The Green LED (H003) above Q003 on the bypass panel will be illuminated; you can now turn Q003 to off (Right)
      Press # key
      Use the arrow keys to scroll to Bypass Operation: Yes
      Press the C key to change to Bypass Operation: No
      Press # to store – Display will flash the message “Data Stored”
      UPS will go to Normal operation
      The Green LED (H002) above Q002 on the bypass panel will go off
       
       

      Solutions for New Daylight Savings Time Rules in 2007 in PowerLogic ION PRODUCTS

      Goals and Symptoms

      Summary

      Beginning in the spring of 2007, daylight saving time (DST) start and end dates in the United States and other jurisdictions will change. DST in these areas will start three weeks earlier (2:00 A.M. on the second Sunday in March) and will end one week later (2:00 A.M. on the first Sunday in November).




      The following regions have new DST dates in 2007:
      • Newfoundland Time (Canada)
      • Atlantic Time (Canada)
      • Eastern Time (US & Canada)
      • Central Time (US & Canada)
      • Mountain Time (US & Canada)
      • Pacific Time (US & Canada)
      • Alaskan Time (US)
      • Central Brazilian Time (Manaus)
      • E. South America Time (Brasilia)
      • W. Australia Time (Perth)

      Meter Impacts

      New DST rules do not impact revenue meter data or how data is logged by ION meters or software. However, meters will require an update of their clock settings to adjust for new DST transition dates in order to display correct local time throughout 2007 and later on the meters front panel.

      Software Impact

      Microsoft has released a Registry update for Windows XP and Windows 2003 server that is required in order to have your computer correctly reflect the new DST transition dates. On updated machines, ION Enterprise will display correct local time in Vista, Webreach, and Reporter for data after the first Sunday in November 2006, and future. A hotfix is required to display correct local time before this date and during the four weeks each year when DST is not aligned with 2007 dates.

      Customers in Mexico should confirm the time zone settings on their Windows system clock, as the Microsoft registry changes have created new selections for Mexican time zones due to Mexico retaining the same DST transition dates.

      Facts and Changes

      Affected PRODUCTS

      The following PRODUCTS are affected by changes to DST transitions dates:

      • All ION meters except ION6200, ION7300 and ACM3XXX.
      • ION Enterprise software
      • ION EEM software
      • Windows computers running ION Setup

      How ION Systems Use Time Information

      ION meters and software use UTC (Coordinated Universal Time) to record all time-stamped data. UTC is determined by the time zone offset that is configured in an ION meters Clock Module, or in software by the time zone offset of the computers Windows clock setting. UTC does not observe DST transitions.

      When time-stamped data is displayed on the front panel of a meter, UTC timestamps are converted to local time using the time zone and DST information in the meters Clock Module.

      When time-stamped data is displayed in ION Enterprise, the timestamps in the database are converted from UTC to local time based on the Windows system clock and information in the Windows Registry.

      Information in the database is never changed based on DST settings; these settings are only used to convert the display from the UTC timestamps that are in the database.

      Time-synchronization between ION Enterprise and ION meters uses UTC, and therefore is not affected by DST transitions.

      Where DST transition information is stored

      ION meters with internal clocks have a Clock Module that stores all time-related information. The Clock Module is typically configured with the local time zone of the meters installation location, and DST transition dates. Meters like the ION7700 store DST transition dates for one year, after which they must be updated. Other meters like the ION76xx can store 20 years of DST transition dates.

      ION Enterprise and ION Setup software use the time zone and DST transition information provided by the Windows operating system.

      Windows Registry Changes

      On Windows computers, time zones and their respective DST transition rules are stored in the Windows Registry. When a user selects a time zone in the Windows clock, the Windows Registry determines the appropriate DST rule for that time zone.

      Microsoft has released an update for the Windows Registry (KB928388) on Windows XP and Windows 2003 Server that updates time zone and DST transition information to include the new DST transition rules that are coming info effect in 2007 in the US and Canada. In addition, the registry has added a dynamic structure that allows software to lookup DST transition rules for prior years. Previously, Windows stored only a single rule for each time zone.

      Causes and Fixes

      Resolution

      ION Meters can be updated with correct DST transitions by using ION Setup v2.1 Build 660 or newer. Install this version on any Windows XP or 2003 Server machine that has been updated with the Microsoft Windows Update for DST. For other Windows Operating systems, consult your IT department on how to update the registry settings. ION Setup will use the information contained in the registry to automatically program the meters Clock module with correct DST settings.

      ION Enterprise software requires a hotfix to interpret the new dynamic structure of the Windows Registry. This hotfix will allow accurate timestamp reporting for data prior to the 2007 DST transitions.

      If the ION Enterprise hotfix is not applied, the system will use the 2007 DST transition settings for all data, including 2006 and earlier.

      Click here to download the ION Enterprise 5.5 hotfix. (Only for 5.5 SP2)

      Click here to download the ION Enterprise 5.0 hotfix. (Only for 5.0 SP5)

      Note: This hotfix should be applied to the ION Enterprise Primary Server, Secondary Servers (if applicable) and client workstations. Also note, the 5.5 hotfix can only be applied to ION Enterprise 5.5 SP2. The 5.0 hotfix can only be applied to ION Enterprise 5.0 SP5.

       


      FAQ

      Q: How do I update the DST settings in my ION meter?

      A: Please refer to our online technical article or contact tech support directly at support@pwrm.com.

      Q: Why are the ION6200 and ION7300 not affected by DST?

      A: ION6200 and ION7300 do not have a battery backed clock so they lose all date and time information when powered down. ION models 7330, 7350, 7550, 7650 and 8600 all have this feature which allows date and time information to remain intact even when power is lost.

      Q: Will the DST solution work for my older meters like the ION7700, ION7500 and ION7600?

      A: Yes. Use the same procedure as outlined in the online technical article or contact support directly at support@pwrm.com.

      Q: What versions of ION Enterprise will the DST hotfix work with?

      A: The hotfix for version 5.5 will only work with ION Enterprise 5.5 SP2. The hotfix for version 5.0 will only work with ION Enterprise 5.0 SP5.

      Note, that systems that have been updated with the Windows Registry DST update provided by Microsoft will continue to operate correctly through the DST transition on March 11.

      Q: What if I have ION EEM?

      A: Contact tech support with questions about EEM, support@pwrm.com.

      Q: How do I know if my computer has been updated with the Windows registry update?

      A: View your Windows Date and Time Properties by double-clicking on the Windows Clock. Select the Time Zone tab, and view the list of available time zones. Your machine has been updated with the Microsoft Update if you can see a time zone called (UTC -8:00) Tijuana, Baja California.




      Q: How do I update my Windows 2000 machine?

      A: Mainstream support for Windows 2000 was ended in June 2005. Microsoft has developed a hotfix for Windows 2000 which has been released to customers who have purchased a Windows 2000 Extended Support agreement. Customers who do not have an Extended Support agreement can purchase this update directly from Microsoft.

      Q: Can I manually edit my DST rules using on my Windows 2000 machine?

      A: Tools are available that can edit the default DST rules provided by Microsoft. These tools can be used to update Windows 2000 machines with the 2007 DST rules, however these rules will overwrite the 2006 rules. Therefore this is helpful to allow your computer to continue to automatically display the correct time and for any reporting in 2007 and future, but any reports for data in 2006 and earlier will display incorrect local time for the 4 weeks of the year when DST is not aligned with 2007 dates. For instructions, refer to https://support.microsoft.com/kb/914387.

      Q: Where can I get more information about the 2007 DST changes in Windows?

      A: https://www.microsoft.com/DST2007.

       

      Public


      Legacy KB System (APS) Data: RESL184027 V1.0, Originally authored by DaMi on 05/11/2007, Last Edited by DaMi on 05/11/2007
      Related ranges: ION Other

      What are the contact ratings of the 9001 BG***, BW***, and BR*** control stations?

       
      Product Line:
      9001BG, 9001BW, 9001BR, control stations, 30MM

      Environment:
      9001 Control Stations

      Resolution:
      They are rated NEMA B600 for AC and NEMA P600 for DC. This is 5 amps continuous and 600 volts maximum. They don`t have horsepower ratings so they are not rated for direct motor starting duty.
       
      CTA-ID : 2007833

      How to identify the SQL Server Version and Edition?

      This article applies to SQL 2000 and SQL 2005 only.

      To check you SQL server version and edition, run the following query on the SQL instance:

      SELECT SERVERPROPERTY('productversion'), SERVERPROPERTY('productlevel'), SERVERPROPERTY('edition')



      The results are:
      - The product version (for example, 8.00.534).
      - The product level (for example, "RTM" or "SP2").
      - The edition (for example, "Standard Edition"). For example, the result looks similar to: "8.00.534 RTM Standard Edition"

      Use the following table to identify your version:

      • Release Sqlservr.exe
        SQL Server 2000 RTM 2000.80.194.0
        SQL Server 2000 SP1 2000.80.384.0
        SQL Server 2000 SP2 2000.80.534.0
        SQL Server 2000 SP3 2000.80.760.0
        SQL Server 2000 SP3a 2000.80.760.0
        SQL Server 2000 SP4 2000.8.00.2039
        SQL Server 2005 RTM 2005.90.1399
        SQL Server 2005 Service Pack 1 2005.90.2047
        SQL Server 2005 Service Pack 2 2005.90.3042

      "RTM" means that no Service Pack has been applied.

      More Information
      https://support.microsoft.com/kb/321185




      Last Revised: November 26, 2007
      Applies To: SQL Server
      Public
      All content © 1992-2007 Schneider Electric

      Legacy KB System (APS) Data: RESL189707 V1.0, Originally authored by KBAdPM on 11/26/2007, Last Edited by KBAdPM on 11/26/2007
      Related ranges: ION Enterprise V5.0, ION Enterprise V5.5, ION Enterprise V5.6
      Show More