Issue
ION Setup build 15254 installed on Windows 10 does not allow to enter more than 6 digits when making a setting change on a device, while standard security should allow up to an 8 digit password. As a result authentication fails:
Failed to authenticate.
NOTE: Build 15254 did not show the same problem on Windows 7.
Product Line
ION Setup build 15254
Environment
Windows 10
Cause
Older builds of ION Setup are not completely compatible on Windows 10 operating system.
Resolution
ION Setup version 17188 and higher resolves this issue. Here is how to download the latest version of ION Setup:
FA212816