Mechanical time switch IHH 7d 1c ARM

Acti 9 IHH, Mechanical Time Switch, 7 Days, 100 h Memory

Catalogue Number: 15331
Mechanical time switch IHH 7d 1c ARM
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

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Range of product
Acti 9
Range
Acti 9
Product name
Acti 9 IHH
Device short name
IHH
Product or component type
mechanical time switch
Number of channels
1
Function available
manual time changeover
Device application
building
Load type
  • 10 parallel-corrected fluorescent tube (58 W)
  • 15 parallel-corrected fluorescent tube (40 W)
  • 230 V AC halogen lamp (1000 W)
  • 230 V AC incandescent lamp (1000 W)
  • 3 parallel-corrected fluorescent tube (100 W)
  • 7 fluocompact lamp (11 W)
  • 7 fluocompact lamp (15 W)
  • 7 fluocompact lamp (20 W)
  • 7 fluocompact lamp (7 W)
    • Cycle duration
      7 days
      Measurement accuracy
      +/- 1 s/day
      Maximum number of switchings
      42 on - 42 off
      Minimum interval duration
      2 h
      Type of setting
      manual time changeover
      Measurement accuracy
      +/- 1 s/day 20-20 °C
      Power consumption in VA
      2.5 VA
      Maximum switching current
    • 16 A - 250 V AC pf = 1
    • 4 A - 250 V AC pf = 0.6
      • [Ue] rated operational voltage
        230 V AC +/- 10 % at 50/60 Hz
        Battery life
        10 year(s)
        Backup time
        100 h time and program saving
        Mounting support
        DIN rail
        9 mm pitches
        2
        Colour tint
        white (RAL 9003)
        Connections - terminals
        screw terminals
        IP degree of protection
        IP20 B
        Width
        18 mm
        Height
        90 mm
        Depth
        66 mm
        Net weight
        0.101 kg
        Function
        none
        Absence for holidays
        no
        Time changeover
        manual
        Updated by
        none
        Compatibility code
        IH
        Market segment
      • small commercial
      • residential
        • Ambient air temperature for operation
          -10-50 °C
          IP degree of protection
          terminals: IP20 B
          Sustainable offer status
          Green Premium product
          REACh free of SVHC
          Yes
          EU RoHS Directive
          Compliant
          Mercury free
          Yes
          RoHS exemption information
          Yes
          China RoHS Regulation
          Product out of China RoHS scope. Substance declaration for your information
          Environmental Disclosure
          ENVPEP060104EN
          Circularity Profile
          ENVEOLI0601004EN
          Warranty
          18 months

          Documents & downloads

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          • Product Brochures

          • Movies

          • CAD Files and Packs

          • Catalog Page

          • Technical Data Catalogues

          • Installation Instruction

          • Operating Manuals

          • Specifications

          • Application Solutions

          • Certificates (MSDS)

          • Declaration of Conformity

          • Software - Updates

          Frequently Asked Questions

          hide show

          Is the 15335 a suitable replacement for the 4TC timer

          Yes it is

          Do you have a 15335 Timer in a 12V DC Timer?

          No unfortunately this is unavailable.

          What is the replacement for timer 15330?

          A replacement for the old 15330 would be part number CCT15854.
          See data sheet for more information:
          https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=cct15854
          User-added image

          Does the 15335 mechanical timer come with memory back up?

          No, this particular device does not have memory back up.

          How do we decode the Date of Manufacture (DOM) on the Magelis series of HMIs?

          On the back of a Magelis HMI, there is a sticker/label with the Date of Manufacture (DOM) on it. The code is typically 4 digits like this: 1533. For this particular example, it decodes as Year:2015, Week 33.

          Therefore in general terms the date code is: YYWW where YY is the last two digits of the year and WW is the week number in that particular year.

          What is Dynamic Host Configuration Protocol (DHCP)?

          Dynamic Host Configuration Protocol ( DHCP) is an open industry standard that is designed to reduce the complexity of TCP/IP network administration. This runs as a service on a server on your network. The server can be a Unix, Linux, or Windows platform based server. At a minimum, DHCP will provide client systems with an IP address, subnet mask, and default gateway. It can also provide the Domain Name System (DNS) and Netbios name (WINS) servers, and the DNS Domain name.
          A client system can be a computer, or any device that allows the dynamic assigning of IP addresses., such as a 170ENT1100x, or a 140NOE771xx. For more information on DHCP refer to the Internet Engineering Task Force (IETF) Requests for Comments (RFCs) 1533, 1534, 1541, and 1542.


          Legacy KB System (APS) Data: RESL120523 V1.0, Originally authored by on , Last Edited by on
          Related ranges: ConneXium - Ethernet

          What is the replacement for Merlin Gerin 15322 ?

          A9A15322

          What are dimensions of 157/1?

          Dimensions for part number 157/1 is a 94mm x 54mm x 39mm.

          Do you Have a PDF on the Merlin Gerin timer 15330?

          Please see attached PDF.

          What is the Replacement Acti9 code for the Merlin Gerin 15322 din rail mounted buzzer?

          what is new alternative for Code 15961 ?

          Code = A9C20833

          What is the fuse carrier indicator for a 15636

          The part code for the fuse carrier is 15668

          Data Center Expert | Remote repository data overwritten if two appliances are using the same share.

          Issue:
          Information is overwritten if two or more StruxureWare Data Center Expert servers use the same remote repository and share.

          Product Line:
          InfraStruXure Central (ISXC)
          StruxureWare Central (SWC)
          StruxureWare Data Center Expert (DCE)

          Environment:
          ISXC, SWC, & DCE (all versions)
          Remote Shares (Windows or NFS)

          Cause:
          If you add a remote repository that is already in use by another DCE server, the repository.id file is overwritten (which contains the MAC address of the server and mounted date). This may cause problems if multiple servers are using the same remote share.

          Resolution:

          Each StruxureWare Data Center Expert system needs it's own unique repository/shared folder.  These can be located on the same system, but the mounted folder must be different between the systems.
           

          What is the replacement for the 15151?

          The replacement for the 15151 is part number A9A15151
          see data sheet....https://eshop.schneider-electric.com/product.aspx?org=21&lang=1&dist=276&prod_id=A9A15151
          User-added image

          What is the replacement for the 25831?

          The replacement for the 25831 3p 16A C curve 6kA MCB is part number A9F44316

           

          What are the main difference between the AP9550, AP9551, AP9553, AP9554, and the AP9555 Rack Power Distribution Units?



          The only differences between the units below are as follows:

           

           Model

           Mounting

          Input

           Output

           Voltage Input/Output

           Max Amperage Draw

           AP9550

           Horizontal

           L5-20P

           5-15R

           100v-125v

           20A

           AP9551

           Vertical

           L5-20P

           5-15R

           100v-125v

           20A

           AP9553

           Horizontal

           IEC Outlet

           IEC Outlets

           120v-240v

           10A

           AP9554

           Vertical

           IEC Outlet

           IEC Outlets

           120v-240v

           12.8-16A

           AP9555

           Horizontal

           5-20P

           5-15R

           100v-125v

           20A





           

          Is it possible to connect Tm Remote Control 18311 with C120.

          The Tm Remote Control, reference-18311 is designed only to use with C60 MCB not with the C120 MCB. Tm remote control, reference- 18312 is for C120 (2Pole).

          It is not recommended to use the 18311 for C120 (2Pole) MCB as the inrush current for 18311(TmC60-4P) is lower than the 18312 (TmC120-2P).

          Will ML2025RC10, Medilec RCD protected outlet fit into 157/1 wall box?

          Yes, 157/1 can be used as a wallbox to install ML2025RC10.

          For further information, please visit

          157/1
          https://www.clipsal.com/Trade/Products/ProductDetail?catno=157/1


          ML2025RC10
          https://www.clipsal.com/Trade/Products/ProductDetail?catno=ML2025RC10

          What is the galvanised flush box to suit BSL range for prison application

          The part code is 157/1

          What is new code for 15961 contactor 3n/o 25amp?


          A9C20833 is the new code for this contactor
           

          What is the part number for a single pole, din rail mount, analogue timer?

          The part number for a single pole, din rail mount, analog timer is a 4TC for the Clipsal option.
          Schneider also offers the following products:

          Is there a 154 C-clip that does thicker than 10mm plasterboard/ gyprock?

          Yes the 154/1 does plasterboard/gyprock thickness's between 19-25mm.

          What amperage QO breakers do we self certify to operate at 125 Vdc?

          Self certification for QO breakers operating at 125 Vdc are 1 and 2 pole QO breakers rated for 15-70 amps; 4KA AIC 15-30 amps, 10KA AIC 40-70 amps . Refer to Data Bulletin 0601DB0401.

          What is the code for a flush box to suit the 408/3?

          408/3 has 84mm mounting centres so can be mounted on standard clipsal flush box like the 157/1 for example.

          Do you have a disposable cover for a 157/1 PRM wall box?

          Yes, we do have a wall box spacer for the 157/1PRM wall box. The part number is SL2000WBS.

          Is 240 volt replacement control coil available for LC1D11500?

          Issue:
          Identifying replacement coil part number

          Product Line:
          IEC contactors and starters

          Environment:
          Products sold and used in the United States

          Cause:
          Replacement control coil needed for older style Tesys Contactor

          Resolution:
          Yes, order LX1D8U5 for 50 hertz, LX1D8U6 for 60 hertz or LX1D8U7 for 50/60 hertz. Average coil consumption is 300 VA inrush 22 VA sealed for 50 hertz, 300 VA inrush 22 VA sealed for 60 hertz and 280 to 350 VA inrush 2 to 18 VA sealed for 50/60 hertz.


          CTA-ID : 11321

          What is part number for a 9001 Type K 3 position maintained selector switch for a HOA application, with the following contact sequence: O O X , X O O?

          Issue:
          What is part number for a 9001 Type K 3 position maintained selector switch for a HOA application, with the following contact sequence:

          O O X
          X O O

          Product Line:
          Harmony Pushbuttons

          Environment:
          All Products

          Cause:
          Product selection

          Resolution:
          9001KS43BH13.


          CTA-ID : 15363

          How do I setup an HMIGTO 53310 or HMI6310 to upload the program if needed?

          1) Set the Data Location, "Data Files / Forms" to the desired storage location of the HMIGTO53310 or HMIGTO6310 (Main Drive, Secondary Drive or Optional Drive).
          2) Expand Download under the target properties.
          3) Set the "Include Editor Project" to enable.
          4) Download the Vijeo Designer application to the HMI.

          What different keys are available for 9001KS selector switches?

          Issue:
          Different key types for 9001KS selector switches.

          Product Line:
          Harmony Pushbuttons

          Environment:
          All Products

          Resolution:
          Key options are E11-E13, E16, E21-E26, E28-E33, E36-E60, CH501, CH674, SR251,T107 and R (Ronis Key 455).

           

          6610VT1 Wiggy Voltage Tester Leads

          Issue:
          What are the replacement leads for a 6610VT1 Wiggy voltage tester? 

          Product Line:
          Obsolete voltage testers formerly sold by Square D Company.

          Environment:
          Wiggy voltage testers

          Resolution:
          The 6610VT1 voltage test and all related accessories are now obsolete with no replacement. Consider another manufacturer of similar devices.  

          Do you have the a longer version of the standard mounting screws for your power points?

          Yes the part number for the longer screws is a 355A. They are 50mm long apposed  to the 355 which is 32mm long. Both screws are M3.5 X 0.8 Pitch.

          What wall box is required for the Metal plate range BSL25A-WE and BSL31VA-WE?

          The 157/1 can be used, but ensure that the wall box is mounted 25mm from outer wall surface.

          SMX 1500va or less frequently clicking and compensating for high input voltage

          Issue:
          Some customers may experience hearing a frequent clicking sound while their UPS is compensating for high input voltage.

          Product Line:
          Smart-UPS

          Environment:
          This issue can affect SMX series Smart-UPS 1500va or less. UPS Firmware rev 3.7 or lower.
          SMX750, SMX750-NMC, SMX1000, SMX1500RM2U, SMX1500RM2UNC
          Cause:
          UPS firmware must be upgraded to 3.8 or higher

          Resolution:
          Refer to KBASE document #FA164737 to upgrade the firmware.

          Is there information available regarding EIA-310-D, EIA/ECA-310-D and EIA/ECA-310-E?

          Issue:
          Clarification is needed on the various EIA 310 governing bodies.

          Product Line:
          NetShelter SX, NetShelter VX, NetShelter WX, NetShelter SV
           
          Environment:
          All versions and serial ranges.
           
          Cause:
          The EIA 310 organization has changed specification and owners in the past several years. What is the difference between these governing bodies?
           
          Resolution:
          See attached file
           

          What is the adjustability of the NetShelter SX leveling feet?

          Issue:
          Customers may need to know how much adjustability the leveling feet are capable of.

          Product Line:
          NetShelter SX

          Environment:
          All versions and serial ranges.
           
          Cause:
          Customers need to adjust the height of a NetShelter SX cabinet.
           
          Resolution:
          See attached document.
           

          Upgrading a 32-bit version of PowerChute Network Shutdown to a 64-bit version on Windows

          Issue:
          Upgrading a 32-bit version of PowerChute Network Shutdown to a 64-bit version on Windows

          Product:
          PowerChute Network Shutdown

          Environment:
          Windows 64 bit system

          Cause:
          Upgrade for 32 bit OS to 54 bit

          Solution:

          We do not support this. We recommend that you do a full installation after manually uninstalling the old version first. 

          PowerChute Network Shutdown Configuration Files Explained

          Issue:
          Prior to version 3.x of PowerChute Network Shutdown (PCNS), configuration data was stored in a proprietary binary file. Users found configurations difficult to implement and distribute with this method.
          From version 3.x, and above PCNS has a text-based INI configuration store for PowerChute.

          Product Line:
          PowerChute Network Shutdown versions 3.x, 4.x

          Environment:
          All supported OS

          Cause:
          Informational

          Solution:
          Please review the attached config.ini file explained.pdf

           


           

          What is the difference between a XB2 and XB4?

          Issue:
          Need to know what are the changes from XB2 to XB4

          Product Line:
          Harmony Pushbuttons

          Environment:
          All Products

          Resolution:
          The XB4 requires only 1 screw to tighten on the mounting collar verses 2 on the XB2. This allows easier installation. The XB4 push buttons can accept 3 contact blocks side-by-side-by-side for a total of nine contacts on non-illuminated devices. Using the XB4 Protected LED light modules and contacts on each side will allow shallower depth than the XB2 on illuminated devices.
           

          Is there a roof available for the AR3100 which is solid and does not have open cable access holes?

          Issue:
          Customers may need for a solid roof on their cabinets.

          Product Line:
          NetShelter SX
           
          Environment:
          All versions and serial ranges.
           
          Cause:
          A more secure roof may be required for installations such as PCI.
           
          Resolution:
          The WAR7210 can be used where high security is required. It is compatible with the following models: AR3100, AR3104, AR3105, AR3200 and AR3107.
          For more information and a photo please see the attached file.

          What is the AR8395 Busbar Amp rating?

          Issue:
          What is the Amp rating for the AR8395 busbar?

          Product Line:
          NetShelter Accessories
           
          Environment: 
          AR8395
           
          Cause:
          Equipment in the NetShelter must be grounded.
           
          Resolution:
          See attached document, or explanation below.
           
          AR8395 Busbar Amp Rating

          As of this writing (April 2012)  the AR8395 busbar has not been rated for power grounding. It is designed for low voltage applications. Its intended use is to ground equipment chassis of switches, routers, AV and other low voltage IT equipment to reduce noise from the system. Because of this intended use the AR8395 Busbar has not been rated for amperage. Should this product be rated in the future this document will be updated.

          What are the perforation pattern percentages of the NetShelter SX, SV or VX cabinet?

          Issue: 
          A customer is requesting the perforation pattern percentage information for NetShelter cabinets.

          Product Line:
          NetShelter SX, SV and VX
           
          Environment:
          All versions and serial ranges.
           
          Cause:
          Some equipment manufacturers may request minimum perforation pattern percentages for the front and rear doors of an enclosure which houses their equipment. The most updated specifications can always be found in the owners manual of the enclosures in question.

          NOTE: the perforation pattern percent of the equipment itself should be at least as open as the equipment demands of the enclosure doors.
           
          Resolution:
          see attached file.
           
           

          How can I charge an NW breaker when it is out of the cell? The handle is free and the charge indicator says ``discharged.``

          Issue:
          Charge NW breaker when racked out of cell

          Product Line:
          Circuit Breakers
          Masterpact NW

          Environment:
          Electrical Distribution Equipment

          Cause:
          Need to charge handle while breaker is out of cell or out of service.

          Resolution:
          You need the metal key that comes with the breaker to defeat the interlock. The key rotates the half-moon metal shaft on the upper left side of the breaker, and slips under the black crank.

          For additional information see instruction bulletin HRB28631 in our technical library.

          Part numbers for replacement phoenix contact connectors for common ION and Powerlogic meters and gateways.

          Issue
          A user would like a replacement terminal connector for an ION or Powerlogic meter or gateway

          Product Line
          ION6200 Series meters
          ION7300 Series meters
          ION7500/7600/7550/7650 Series meters
          PM5000 Series meters
          PM8000 Series meters
          EGX100/300 Gateways

          Environment
          Power Monitoring
          Energy Management


          Cause
          Replacement parts needed for Phoenix contacts.

          Resolution
          Schneider Electric does not sell the connectors. A distributor who sells PhoenixContact connectors is required. The parts are referred to as terminal block plugs. Common connectors and the PhoenixContact part number are shown below.
           
          ION6200 Connectors

          Phoenix Contact part #

          Control Power 1900785
           
          ION7300 Connectors

          Phoenix Contact part #

          Control Power 1767012
          Analog Input 4 x 1803578
          Analog Output 1803604
          Digital Output 1803617
          Communications 1803617
           
          ION7330 & ION7350
          ION 7550

          Phoenix Contact part #

          Control Power 1767012
          Digital Input 1803604
          Digital Output 1803617
          Communications 1803617
           
          ION7550 & ION7650
          Connectors

          Phoenix Contact part #

          Control Power 1767012
          Digital Input 1900840
          Digital Output 1900837
          Analog Input 1900837
          Communications 1792281

           
          PM8000 PM 5000

          Phoenix Contact part #

          Control Power 1745629
          Digital Input 1900811
          Digital Output 1900772
          RS485 1900798
          Voltage Input 1745645
           
          PM5000 EX

          Phoenix Contact part #

          Control Power 1745629
          Relays 1900798
          Inputs/Outputs 1840405
          Voltage Input 1745645
           
          EGX100/EGX300 Conectors

          Phoenix Contact part #

          Control Power 1900772
          Communications 1900808


          Note: All these connectors are green

          How much exhaust clearance is needed for a NetShelter CX cabinet?

           

          Issue:
          The NetShelter CX may overheat if there is not proper clearance for airflow.
           
          Product Line:
          NetShelter CX
           
          Environment:
          All models and serial ranges.
           
           
          Cause:
          Improper spacing can cause overheating.
           
          Resolution :
          See attached file.
           
          NetShelter CX Wall Clearance
           
           
          The exhaust fans of the NetShelter CX vent to the sides. The back of the cabinet can be placed against a wall if desired.
          If the cabinet is being installed in a corner please leave at least 6 inches of open space between the side of the NetShelter CX and the wall.
          It is not recommended to install a NetShelter S X where the back and both sides are against a wall.
          Please see attached file for a graphic depiction of the clearance.

          Which trip unit and BCM date code are configured for a 2 wire modbus system?

          Issue:
          Which trip unit and BCM date code are configured for a 2 wire modbus system?

          Product Line:
          Circuit breakers

          Environment:
          Proxima (Powerpact P, R, Masterpact)

          Resolution:
          Micrologic P and H firmware needs to be 2010-AK or later in order to set the BCM ULP to 2w+ULP mode.  
          Also, the BCM ULP needs to have the gray connector which will have a firmware higher than 3.x.x.  

          On a BCM configured for 4w Modbus, if jumpers are placed between E3 and E5, and between E4 and E6, and the mode is set to 4w on the trip unit, it will work as 2w without ULP.

          Breakers shipped November 2015 and after have BCM's configured for 2w + ULP.  Date code approx. 15441 and later.
           

          SQL Script to Find the SQL Server Listening Port

          Issue
          When troubleshooting application and database connectivity issues, verifying the port on which the SQL instance is listening
          for connections is a basic and important troubleshooting step.  This is also important information to obtain, to verify this port is open and
          not being blocked by any firewall rules.

          Product
          Struxureware Power Monitoring
          Power Monitoring Expert
          ION Enterprise
          ION EEM

          Environment
          SQL Server 2005, SQL Server 2008 R2, SQL Server 2012, SQL Server 2014, SQL Server 2016

          Cause
          Although the default port is 1433, the SQL instance can be configured to listen on any other desired port.

          Resolution
          *Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*

          1) Open SQL server Management Studio and connect to the desired instance

          2) Start a new query

          3) copy the script below and execute

          DECLARE @key VARCHAR(50), @RegistryPath VARCHAR(200)
          IF (SERVERPROPERTY('INSTANCENAME')) IS NULL
          BEGIN
          SET @RegistryPath='Software\Microsoft\MSSQLServer\MSSQLServer\SuperSocketNetLib\Tcp'
          END
          ELSE
          BEGIN
          SET @RegistryPath='Software\Microsoft\Microsoft SQL Server\'+CONVERT(VARCHAR(25),SERVERPROPERTY('INSTANCENAME')) + '\MSSQLServerSuperSocketNetLib\Tcp'
          END
          EXEC master.dbo.xp_regread 'HKEY_LOCAL_MACHINE', @RegistryPath, 'tcpPort'


          ** see attachment containing the SQL script text
           

          Configuring Virtual Machines to shut down when a Hyper-V host is commanded to shut down.

          Issue:
          How to configure the shutdown of virtual machines when a Hyper-V host is commanded to shut down on Windows Hyper-V

          Product:
          PowerChute Network Shutdown
          PowerChute Business Edition

          Environment:
          Windows Hyper-V

          Solution:
          In order for virtual machines to shut down gracefully when the host is commanded to shutdown, you need to configure each Virtual Machine to shut down the guest operating system.

          To do this:
          1. In Hyper-V Manager, right click on the VM and select Settings.
          2. Under Management check if Integration Services option is shown – if it is proceed to step 4.
          3. If Integration Services is not already installed:
            • Right click on the VM and select Connect.
            • In the console window select the Action menu and choose “Insert Integration Services setup disk”.
            • Double-click the VM guest disk to continue with the installation.
          4. In Hyper-V Manager, choose the VM and then "Settings". Click on the Integration Services option and ensure “Operating System Shutdown” is enabled.
          5. Choose "Automatic Stop Action" option under Management.
          6. Choose "Shut down the guest operating system".
           
          For PowerChute Network Shutdown v3.1 and above, steps 5 and 6 are not required if you have enabled the VM shutdown option in PowerChute when Hyper-V Support has been enabled.
          If you wish to allow Hyper-V to handle VM shutdown instead then enable the Automatic Stop action as outlined in steps 5 and 6 above.
           

          What is the MID [Measuring Instruments Directive]?

          Issue
          Supplemental information regarding Measuring Instruments Directive (MID) compliance.

          Product Line
          PowerLogic PM5111, PM5331, PM5341, PM5561 meters

          Environment
          PowerLogic PM5000 series meters

          Cause
          Required to meet regional electrical metering standards as set by regulatory organization.

          Resolution

          The MID (Measuring Instruments Directive - 2004/22/CE) is a 2004 European Directive applicable to measuring devices and systems in the context of commercial transactions. The aim of the directive is improve protection of consumers and safeguard their interests.

          These measuring instruments may be active electrical energy meters (Appendix MI003 of the Directive), water meters, gas meters, thermal energy meters, weighing instruments, etc.

          • European Directive of 31st March 2004 concerning measuring instruments
          • 3 specific European standards for active energy meters: EN50470-1 / EN50470-2 / EN50470-3. These standards specify the particular requirements and type tests for electrical energy meters.

          The EN50470-1/-3 standard defines three specific accuracy classes: A, B and C. These are comparable to the IEC62053-21/-22 active energy metering standard: Class A is equivalent to 2% accuracy, Class B to 1 % and Class C to 0.5 %. 

          For total compatibility with the Directive, there must be regulatory marking for meter traceability. In addition to the manufacturer’s name and the product reference, this regulatory marking comprises:

          • a reference to Module D certification
          • year of manufacture and number of the notified body, e.g. M11 - 1259
          • A reference issued by the Notified Body certifying conformity with regard to the Module B design inspection
          • the meter's serial number
          • in addition to this marking, a declaration of conformity is enclosed with each product sold.

          Is there a C clip for 13mm gyprock as the 154 doesn't fit ?

          No, The 154 is designed to suit  up to 12mm and then the 154/1 suits from 19-25mm . If These are not suitable then 155 series may be used

          Video: Troubleshooting no communication between UPS and PowerChute Business Edition

          Issue:
          No Communication with UPS

          Product Line:
          PowerChute Business Edition
           
          Environment:
          All supported OS

          Cause:
          There are many possible causes. See resolution / troubleshooting for list

          Resolution:

          Troubleshooting Communications on Windows

          1.     Check that the PowerChute Business Edition Agent service is running, named "APC PBE Agent".
          2.     If you are using serial communications, check a) that you are using the serial cable that came with the UPS and b) that it connects the serial port on the UPS to the serial port on your computer.
          3.     If you are using USB communications, make sure that the USB cable that came with the UPS is connected from the USB port on the UPS to the USB port on your computer.
          Note: The serial communications cable is not a standard RS-232 cable and differs depending on the UPS type. Please refer to the table below. For USB communications, the cable must be USB-IF certified.

          Choosing the DB9 or RJ45 Port
          Some UPS devices have both the DB9 and RJ45 port types (e.g. several SUA devices). If you are installing or upgrading PowerChute Business Edition with no UPS attached, and you are asked to manually choose either a DB9 or an RJ45 port: choose the DB9 port.


           
          UPS Type UPS Model Cable
          Smart-UPS All (except SMT, SMX & SURTD) 940-0024 (advanced signaling)
          940-0020 (simple signaling)
          Any standard USB cable (USB)
          Smart-UPS SMT, SMX 940-0625A (Smart Signaling)
          940-0128D (Simple Signaling)
          940-0117B (USB)
            SURTD 940-1525A (Smart Signaling)
           
          1.     With the correct cable attached, stop and restart the PowerChute Business Edition Agent service, "APC PBE Agent". If the system is still unable to communicate, proceed to the next step.
          Make sure that PowerChute Business Edition is configured to use the correct communication port.
          2.     The communication port is no longer configurable within the Agent in v9.5+. If you wish to change from a USB port to a serial port, you must re-install the PowerChute Business Edition Agent.

           

          Troubleshooting Windows Serial Communications

          Try debugging the COM port with a tool like PuTTY – using 2400 as the baud rate for Smart-UPS models SU, and SUA. See the “Checking UPS Communications on Windows” section of the PowerChute Business Edition Installation Guide for more information. For Smart-UPS models SMT, SMX, SMC, SURTD it is not possible to test serial com using PuTTY or other like tools.


          Troubleshooting Windows USB Communications


          1.     Go to the Windows Control Panel - Administrative Tools - Computer Management.
          2.     From Device Manager select Batteries. You should see APC UPS.
          Note: If configuring for native shutdown via Control Panel - Power Options then the driver should be HID UPS Battery. Knowledge Base article FA159743 discusses how to switch drivers.
          3.     From the Device Manager select Human Interface Devices (HID). You should see a driver called American Power Conversion USB UPS. If either HID or this driver does not display, proceed with the steps below.
          4.     Make sure that the USB port is enabled in your computer BIOS. Consult your computer documentation for details on how to enable the USB Port.
          5.     If your installation includes a USB hub (a device that multiplies the number of USB ports available), and the UPS is plugged into it, check that the hub is receiving power. Check your hub's manual to learn whether the hub should be powered with an AC/DC adapter.
          6.     Ensure that the USB cable connected to the UPS is the last cable in the chain (downstream). Make sure that all other USB devices upstream from your APC UPS have communication. If an upstream device is not communicating, any device downstream possibly may not communicate either. Remove the device that is not communicating and see if that has any effect.
          7.     Using a freeware utility such as USBDeview.exe you can review all connected USB devices.
          Note: APC recommends that for optimum performance the UPSs USB cable be plugged into the PC's USB port directly, and not into a USB hub.
           

          Additional Windows Troubleshooting Information

          1.     Once you have followed the steps outlined in the Troubleshooting sections above, stop and restart the PowerChute Business Edition Agent. If the system is still unable to communicate, proceed to the next step.
          2.     If you have a SmartSlot accessory connected to the UPS, check that it is configured correctly. More information regarding these accessories is available on https://www.apc.com/products/
          3.     If you still have not established communication, try using another communications (Serial/USB) cable if one is available.
          If you have tried all of the techniques above but have still not established communication, visit https://www.apc.comhttps://www2.schneider-electric.com//support/ for troubleshooting help.

          Troubleshooting Communications on Linux

          Serial Comm:
          1.   Make sure that the serial cable that came with the UPS is connected from the serial port on the UPS to the serial port on your computer.  
          2.   Stop and start the PowerChute Agent. If the Agent process is not running: start and stop it by entering the following commands in a command prompt:
          # /Linux/
          # /etc/init.d/PBEAgent start
          # /etc/init.d/PBEAgent stop
          3.   Try debugging the COM port with a tool like PuTTY – using 2400 as the baud rate for Smart-UPS models SU, and SUA. See the “Checking UPS Communications on Windows” section of the PowerChute Business Edition Installation Guide for more information. For Smart-UPS models SMT, SMX, SMC, SURTD it is not possible to test serial com using PuTTY or other like tools.

          USB Comm:
          USB communications is supported with PowerChute Agent 9.5 running Redhat Linux and starting with version 10 the Agent is supported on SUSE Linux. See the PowerChute Agent Compatibility Guide to verify support.
          To test the USB ports run the command usb-devices to see a list of connected USB devices. If the command is not present in the OS contact the OS provider support for assistance. 
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