SLEEVE ANCHOR 8 X 40
16x65 sleeve anchor
SLEEVE ANCHOR 8 X 40
16x65 sleeve anchor

Thorsman Sleeve Anchor 16x65, Set of 20

Catalogue Number: 1501560
SLEEVE ANCHOR 8 X 40
16x65 sleeve anchor
SLEEVE ANCHOR 8 X 40
16x65 sleeve anchor
Colour:
Colour: Per UOM Std.
  • 1 PCE

Specifications

hide show
Range of product
Thorsman
Product or component type
sleeve anchor
Mounting support
  • concrete
  • brick
    • Drilling diameter
      16 mm
      Threaded length
      65 mm
      Quantity per set
      set of 20
      Sale per indivisible quantity
      20
      Sustainable offer status
      Green Premium product
      REACh Regulation
      Free of Substances of Very High Concern above the threshold
      REACh free of SVHC
      Yes
      EU RoHS Directive
      Pro-active compliance (Product out of EU RoHS legal scope)
      Toxic heavy metal free
      Yes
      Mercury free
      Yes
      RoHS exemption information
      Yes
      China RoHS Regulation
       Pro-active China RoHS declaration (out of China RoHS legal scope)
      Environmental Disclosure
      ENVPEP111114EN
      Circularity Profile
      N/A

      Documents & downloads

      hide show
      Filter items
      • All

      • Product Brochures

      • Technical Data Catalogues

      • Catalog Page

      • Product Environmental

      • Handout

      • Specifications

      • Certificates (MSDS)

      • Declaration of Conformity

      Frequently Asked Questions

      hide show

      What are the Vijeo Citect V6.1 part numbers?

      Hardware Key:

      VJC109922 Vijeo Citect Box USB key
      VJC109912 Vijeo Citect Box Parallel key
      VJC109911 Additional Parallel key (For redundant servers or static licenses)
      VJC109921 Additional USB key (For redundant servers, static licenses)


      Promotional Offer:
      VJC109503 Vijeo Citect Loan key (USB only)
      VJC109501 Vijeo Citect Educational License Administration Fee
      VJC109500 Demonstration License


      Server Lite License:
      Lite licenses cannot connect to any third party software or client stations. Further it cannot be made redundant. Vijeo Citect Lite
      licenses can be upgraded to full Vijeo Citect licenses for the difference in price plus the reprogramming fee.
      VJC301127 Vijeo Citect Lite, 300 Points
      VJC301159 Vijeo Citect Lite, 600 Points
      VJC301150 Vijeo Citect Lite, 1200 Points


      Server License:
      For redundant systems simply purchase a quantity of 2, no other options are required.
      The programmed key (USB or parallel) needs to be purchased separately.
      VJC101110 Vijeo Citect, Full, 75 Points
      VJC101111 Vijeo Citect, Full, 150 Points
      VJC101112 Vijeo Citect, Full, 500 Points
      VJC101113 Vijeo Citect, Full, 1500 Points
      VJC101114 Vijeo Citect, Full, 5000 Points
      VJC101115 Vijeo Citect, Full, 15000 Points
      VJC101199 Vijeo Citect, Full, Unlimited Points


      Display License:
      Vijeo Citect Display Clients are recommended for operators. These clients are licensed by the number of points that are displayed and
      can use either a floating license (ie the licenses reside on the Server key) or a static license (separate key on the client).
      VJC102010 Vijeo Citect, Display Client, 75 Points
      VJC102011 Vijeo Citect, Display Client, 150 Points
      VJC102012 Vijeo Citect, Display Client, 500 Points
      VJC102013 Vijeo Citect, Display Client, 1500 Points
      VJC102014 Vijeo Citect, Display Client, 5000 Points
      VJC102015 Vijeo Citect, Display Client, 15000 Points
      VJC102099 Vijeo Citect, Display Client, Unlimited Points
      VJC102088 Vijeo Citect, Display Client Redundant license (floating license only)


      Web Display Client:
      Vijeo Citect Web Display Clients are available for users that need full Display but prefer the flexibility of access through Internet
      Explorer. These clients are licensed by the number of points that are displayed and must use floating licenses.
      VJC102210 Vijeo Citect, Web Display Client, 75 Points
      VJC102211 Vijeo Citect, Web Display Client, 150 Points
      VJC102212 Vijeo Citect, Web Display Client, 500 Points
      VJC102213 Vijeo Citect, Web Display Client, 1500 Points
      VJC102214 Vijeo Citect, Web Display Client, 5000 Points
      VJC102215 Vijeo Citect, Web Display Client, 15000 Points
      VJC102299 Vijeo Citect, Web Display Client, Unlimited Points
      VJC102288 Vijeo Citect, Web Display Client Redundant license (floating license only)



      Manager Client:
      Vijeo Citect Manager Clients are available for users that do not need to perform any control and a therefore usually used by Managers.
      These clients are licensed by the number of points that are displayed and can use either a floating license.
      VJC103010 Vijeo Citect, Manager Client, 75 Points
      VJC103011 Vijeo Citect, Manager Client, 150 Points
      VJC103012 Vijeo Citect, Manager Client, 500 Points
      VJC103013 Vijeo Citect, Manager Client, 1500 Points
      VJC103014 Vijeo Citect, Manager Client, 5000 Points
      VJC103015 Vijeo Citect, Manager Client, 15000 Points
      VJC103099 Vijeo Citect, Manager Client, Unlimited Points
      VJC103088 Vijeo Citect, Manager Client Redundant license (floating license only)


      Web Manager Client:
      Vijeo Citect Web Manager Clients are available for users that do not need to perform any control and a therefore usually used by
      Managers. These clients are licensed by the number of points that are displayed and must use floating licenses.
      VJC103210 Vijeo Citect, Web Manager Client, 75 Points
      VJC103211 Vijeo Citect, Web Manager Client, 150 Points
      VJC103212 Vijeo Citect, Web Manager Client, 500 Points
      VJC103213 Vijeo Citect, Web Manager Client, 1500 Points
      VJC103214 Vijeo Citect, Web Manager Client, 5000 Points
      VJC103215 Vijeo Citect, Web Manager Client, 15000 Points
      VJC103299 Vijeo Citect, Web Manager Client, Unlimited Points
      VJC103288 Vijeo Citect , Web Manager Client Redundant license


      Server Upgrade:
      These part numbers must be used if you are expanding the number of points on the server.
      VJC101110-11 Vijeo Citect, Upgrade 75-150 Points
      VJC101111-12 Vijeo Citect, Upgrade 150-500 Points
      VJC101112-13 Vijeo Citect, Upgrade 500-1500 Points
      VJC101113-14 Vijeo Citect, Upgrade 1500-5000 Points
      VJC101114-15 Vijeo Citect, Upgrade 5000-15000 Points
      VJC101115-99 Vijeo Citect, Upgrade 15000-Unlimited Points
      VJCL27-L59 Vijeo Citect, Upgrade Lite 300-600 Points
      VJCL59-L50 Vijeo Citect, Upgrade Lite 500 or 600-1200 Points
      VJCL27-F12 Vijeo Citect, Upgrade Lite 300-Full 500 Points
      VJCL59-F13 Vijeo Citect, Upgrade Lite 500 or 600-Full 1500 Points
      VJCL50-F13 Vijeo Citect, Upgrade Lite 1200-Full 1500 Points



      Display Client Upgrade:
      These part numbers must be used if you are expanding the number of points on the Server.
      VJC102010-11 Vijeo Citect, 75-150 Points Display
      VJC102011-12 Vijeo Citect, 150-500 Points Display
      VJC102012-13 Vijeo Citect, 500-1500 Points Display
      VJC102013-14 Vijeo Citect, 1500-5000 Points Display
      VJC102014-15 Vijeo Citect, 5000-15000 Points Display
      VJC102015-99 Vijeo Citect, 15000-Unlimited Points Display



      Manager Client Upgrade:
      These part numbers must be used if you are expanding the number of points on the
      Server that contains the hardware key (for floating licenses).
      VJC103010-11 Vijeo Citect, Manager Client upgrade 75-150 Points
      VJC103011-12 Vijeo Citect, Manager Client upgrade 150-500 Points
      VJC103012-13 Vijeo Citect, Manager Client upgrade 500-1500 Points
      VJC103013-14 Vijeo Citect, Manager Client upgrade 1500-5000 Points
      VJC103014-15 Vijeo Citect, Manager Client upgrade 5000-15000 Points
      VJC103015-99 Vijeo Citect, Manager Client upgrade 15000-Unlimited Points



      Web Display Client Upgrade:
      These part numbers must be used if you are expanding the number of points on the Server that contains the hardware key.
      VJC102210-11 Vijeo Citect, Web Display Client upgrade 75-150 Points
      VJC102211-12 Vijeo Citect, Web Display Client upgrade 150-500 Points
      VJC102212-13 Vijeo Citect, Web Display Client upgrade 500-1500 Points
      VJC102213-14 Vijeo Citect, Web Display Client upgrade 1500-5000 Points
      VJC102214-15 Vijeo Citect, Web Display Client upgrade 5000-15000 Points
      VJC102215-99 Vijeo Citect, Web Display Client upgrade 15000-Unlimited Points



      Web Manager Client Upgrade:
      These part numbers must be used if you are expanding the number of points on the Server that contains the hardware key.
      VJC103210-11 Vijeo Citect, Web Manager Client upgrade 150-500 Points
      VJC103211-12 Vijeo Citect, Web Manager Client upgrade 150-500 Points
      VJC103212-13 Vijeo Citect, Web Manager Client upgrade 500-1500 Points
      VJC103213-14 Vijeo Citect, Web Manager Client upgrade 1500-5000 Points
      VJC103214-15 Vijeo Citect, Web Manager Client upgrade 5000-15000 Points
      VJC103215-99 Vijeo Citect, Web Manager Client upgrade 15000-Unlimited Points



      Additional Drivers:
      The Vijeo Citect offer includes a very large number of drivers as standard. Because of intellectual property and associated rights, some
      have a special reference and must be ordered separately.
      VJC107221 Specialty Driver, IEC 60870-5-101
      VJC305140 Specialty Driver, PSDirect ETH
      VJC305142 Specialty Driver, PSDirect MPI
      VJC305143 Specialty Driver, DNPr
      VJC305144 Specialty Driver, Bailey
      VJC305145 Specialty Driver, Teleperm
      VJC305148 Specialty Driver, SEMAPI
      VJC305149 Specialty Driver, MOSCAD


      Key Reprogramming:
      VJC109400 Reprogramming Fee

      What is the part number for the PL50150 front cover for GPO?

      The part number is PL150CFCN.

       

      Does 25/1510 have two separate connection for each outlet?

      Yes this plate has a 15A and a 10A outlet and they are separately wired.
      For further information please follow link below
      https://www.clipsal.com/Trade/Products/ProductDetail?catno=25/1510

      ION_Data Maintenance Job Fails

      Goals and Symptoms


      Summary

      The scheduled maintenance job for the ION_Data database fails due to insufficient space on the C drive.

      Symptoms

      The following information appears in the Task History of the Maintenance job for the ION_Data database:

        • Step 1

          Executed as user: NT AUTHORITY\SYSTEM. Insufficient space is available on C: drive to execute the requested task. The system database tempdb must be able to grow to 1085.60 MB to complete the requested task.

           

          Job Outcome

          The job failed.    The Job was invoked by Schedule 11 (Schedule for [ION_Data] - MAINTENANCE - Job).    The last step to run was step 4 (Step 4 - Email On Task Failure).

      Facts and Changes

      KeywordsION_Data

      Maintenance

      Database Manager

      Causes and Fixes

      Cause

      There is insufficient disk space on the C drive.  If the available space is less than 1.1GB, the Maintenance schedule will not work.

      Resolution

      Free up space on the C drive to let the system database (tempdb) to grow to 1.1 GB.

      Alternatively, move tempdb to a location where there is sufficient space.  See KB article 10156 for instructions on how to do this.

       

      Original article#10873


      Legacy KB System (APS) Data: RESL182947 V1.0, Originally authored by DaMi on 03/20/2007, Last Edited by DaMi on 03/20/2007
      Related ranges: ION Enterprise

      How to enable and disable EN50160 functionality via System Manager Software (SMS) on a Circuit Monitor 3000/4000 (CM4000/CM3000) or Power Meter 800 (PM800)

      Issue
      Enabling and Disabling EN50160 functionality via System Manager Software (SMS) 

      Product Line
      CM3000
      CM4000
      PM800

      Environment
      SMS

      Cause
      Enabling and Disabling EN50160 functionality

      Resolution
      In the SMS Setup Utility, go to Setup->Device/Routing and double-click on the CM3/CM4/PM8 meter. Under the "Basic Setup" tab click on the "Advanced" button. On the "EN50160" tab check the "Enable EN50160 Evaluation" box to enable EN50160.
      EN50160 alarms cannot be enabled under "Onboard Alarms/Events" tab until "enable EN50160" is checked.

      EN50160 alarms cannot be disabled under "Onboard Alarms/Events" tab until "enable EN50160" is unchecked.

      What is part number for double GPO 15&10amp?

      Part number 25/1510 with 15amp & 10amp sockets & switches.

      What are the part numbers needed to install a powerpoint on a PL50150 series duct?

      2 part numbers are required
      PL150CFCx (x depends on the color) and a PLPSK

      Does a joining kit come with the PL50150 skirting duct?

      Yes, each length of duct comes with a joining kit. 

      For further information please visit https://updates.clipsal.com/ClipsalOnline/Files/Brochures/CMS0005.pdf

      What is the part number for a diode for a CA3KN relay?

      Issue:
      What is  the part number for a diode for a CA3KN relay?

      Product Line:
      Tesys Relays

      Environment:
      All Products

      Cause:
      Product selection

      Resolution:
      LA4KC1B or LA4KC1E is the diode and zener diode for the CA3KN relay.


      CTA-ID : 2015604

      What length does the PL50150 come in?

      The length of the PL50150 is 2400mm.
      Some of the key features are:

      • Aluminum trunking body
      • Dimensions 50mm(W) X 150mm(H) X 2400mm(L)
      • 2 Divisions, Can be converted to 3 divisions with extra part (PL50IB)
      • Lid to suit is PL150CL (2 lengths of lid per length of duct)

      For further information please visit www.clipsal.com/Trade/Products/ProductDetail?catno=PL50150DO

      Symmetra PX 250/500: What happens when EPO is activated?

      Issue:
      Symmetra PX 250/500; What does the EPO (Emergency Power Off) trip
       
      Product line:
      Symmetra PX 250/500
       
      Environment:
      All serial numbers
       
      Cause:
      What occurs when the EPO on a Symmetra PX 250/500 button is engaged?
       
      Resolution:
      When the EPO is activated, UPS output breaker Q2 and the battery breakers are tripped. The Power Modules (inverter) and if in Static Bypass operation will the UPS turn off

      What are the EN50160 definitions?

      The following document includes definitions included in the EN50160 standard.
      The application of the EN50160 standard is included in the meter reference manuals (PM8's, CM4's, CM3's, etc).

      DraftStandard0026rev2-DraftEN501602005-05.pdf


      Legacy KB System (APS) Data: RESL204836 V1.0, Originally authored by MaTh on 03/17/2011, Last Edited by MaTh on 03/17/2011
      Related ranges: Standards Applied to Power Management PRODUCTS

      Symmetra PX 250/500 Battery to Power Module Ratio

      Issue:
      Symmetra PX 250/500 Battery to Power Module Ratio

      Product line:
      Symmetra PX 250/500

      Environment:
      All Product models, all serial numbers

      Cause:
      Required battery to power module ratio for a Symmetra PX 250/500

      Resolution:

      Ratio between numbers of battery shelves and power modules (PM)

      Maximum recommended discharge level on the batteries used for Symmetra PX 250/500 is 3CA, where CA means the current (Amps) by which the battery is charged or discharged divided by its Amp-hour (Ah) rating.  The 250kW runtime ratio is 10 PMs to 16 battery shelves resulting in a ratio of 1.6 battery shelf per 1 PM. Need to always round up the number of shelves

      Results if ratio is not maintained

      In some situations, the Power Modules will attempt to draw power from the batteries and if the ratio is not observed, you will potentially clear fuses in the battery modules and (less likely, but it happened before) burn traces on the battery backplane boards due to the DC inrush current.

       

       

      Video: How do I Change Language & Regional settings on my Symmetra PX 250-500 UPS?

      Issue:
      How to Change Language, date format & temperature unit settings on the APC Symmetra™ PX 250/500 UPS.
       
      Product line:
      Symmetra PX 250-500
       
      Environment:
      All Product models, all serial numbers
       
      Cause:
      The display may be accidentally changed to an unwanted language.

      Resolution:

       

      Begin at the home screen of the UPS.  



      Press the wrench key at the lower left of the screen.
      Select Language settings



      The following screen will have the available list of languages. Select you desired language.



      Press the Finish to lock in change.

      How do I configure network settings on my Symmetra PX 250/500 UPS?

      Issue:
      Video: How to Configure network settings

      Product line:
      Symmetra PX 250-500

      Environment:
      All Product models, all serial numbers

      Cause:
      How do I Configure network settings  on my Symmetra PX 250-500 UPS

      Resolution:
      Begin at the home screen of the UPS
      Press the wrench key at the lower left of the screen
      Select Configuration then User configuration
      Enter the user password (apc by default)
      Select NMC settings
      Select Configure NMC Settings on the card you would like to configure.
      Ensure the ‘UPS configuration access’ is set to read or read/write for the card
      Make desired changes and Select Apply to save changes.

      See the following video tutorial:

      Video: How do I adjust Display settings on my Symmetra PX 250/500 UPS

      Issue:
      How to adjust Display settings            

      Product line:
      Symmetra PX 250/500

      Environment:
      All Product models, all serial numbers
       
      Resolution:



      How to adjust your display brightness, timeout, other display settings, or calibrate the touch screen, on your Symmetra PX 250-500 kVA UPS.
       
      Begin at the home screen of the UPS.  



      Press the wrench key at the lower left of the screen.
       
      Select Configuration then User Configuration



      Enter the User password (apc by default)



      Select 'Display Settings'

      What is the Internal Protection Bend for PL50150 Ducting?

      The part number for the Internal Proctection Bend is: PL150CIPAC6,

      This bend is designed to provide a smooth transition for cables around 90 degree bends in installations.
      some of the key features of this product are
      • For data cabling and skirting duct
      • For PL35150, PL40150, PL50150
      For further information on this product, please visit https://www.clipsal.com/Trade/Products/ProductDetail?CatNo=PL150CIPAC6

      User-added image
       

      Changing Symmetra PX 250/500 System Time from NMC – Configuring NTP server

      Issue:
      Changing Symmetra PX 250/500 System Time from NMC – Configuring NTP server

      Product line:
      Symmetra PX 250/500

      Environment:
      All Product models, all serial numbers

      Cause:
      Time not updating on UPS when changed on NMC

      Resolution:
      Making changes on the NMC web interface will also make changes on the ups, but the NMC must first be configured for Read/Write in the user configuration settings on the UPS.  Once this is configured making changes on the NMC will update the display on UPS.

      When changing NMC configuration to update Time using NTP, you need to pay attention to the update Interval.  It can be set from 1 to 8760 hours(1 year).  Make sure this is configured as needed.  If time is not immediately updating, click the UPDATE Now box and click apply.  You may need to refresh screen on UPS a couple times to see the change.


       

      How do I change User Password settings on Symmetra PX 250/500

      Issue:
      How to edit User Password settings via system display

      Product line:
      Symmetra PX 250-500

      Environment:
      All Product models, all serial numbers

      Cause:
      How do I change User Password settings on Symmetra PX 250-500

      Resolution:
      Begin at the home screen of the UPS



      Press the wrench key at the lower left of the screen
      Select Configuration, then select User configuration



      Enter the User password (apc by default)



      Select Password settings
      Change the password and select apply



      The following video demonstrates how the manage user password settings on the Symmetra PX 250/500 Data Center 3 Phase UPS.

      Video: How to Start your Symmetra PX 250/500 UPS

      Issue:
      How to Start your Symmetra PX 250/500 UPS
       
      Product line:
      Symmetra PX 250/500
       
      Environment:
      All Product models, all serial numbers

      Resolution:
      Begin by applying power to the UPS by Closing the Q1 Breaker (Located in System I/O Cabinet)



      Once the display is completely powered up and the Home screen is displayed, press the wrench icon in the lower left of the screen



      Then select the operation button
      Select System Startup



      Follow the on screen prompts for starting up the UPS.  As each option is performed it will highlight the next step.


      Some options are automated and will be done for you.

      The following video demonstrates this procedure:
       

      Can the 7x50 meter be upgraded in the field to comply with the EN50160 standard?

      Issue:
      User would like to enable EN50160 capabilities on an ION7x50 meter

      Product Line:
      ION7650/7550 Meters

      Environment:
      Power Metering

      Resolution:
      The meter can be upgraded in the field to comply with the EN50160 standard, uploading the PQ template attached to this article onto the meter. The template can be uploaded to the meter using ION Setup. There is a  potential issue if the template on the meter is customized, the customized portion will need to be ported over to the new template.


       

      What is the length of a PL50150DN Skirting duct ?

      It is 2.4 meters long

      for more information on this product range please visit the Clipsal web site on the link provided
      https://www.clipsal.com/Trade/search-results?q=talplus

      Video: How to Shutdown your Symmetra PX 250-500 UPS

      Issue:
      Shutting down the Symmetra PX 250-500 UPS and transitioning critical load to maintenance bypass
       
      Product line:
      Symmetra PX 250-500
       
      Environment:
      All Product models, all serial numbers
       
      Cause:
      Shutdown Support 

      Resolution:
      Begin at the home screen of the UPS.
      Select the wrench key at the lower left of the screen.
      Select the 'Operation' button
      Select 'System Shutdown'
       
      Follow the step by step outline for shutting down the UPS. After each step is completed the option will be grayed out. Some steps will automatically be completed for you.

      The following video demonstrates this procedure:
       

      Can an ATV680 Active Front End drive run with unbalanced input voltage?

      Issue:
      Can an ATV680 run with unbalanced input voltage?

      Product Line:
      Altivar 680 Process Drives

      Environment:
      All

      Cause:
      Site line voltage is unbalanced 

      Resolution:
      It is NOT recommended to operate an ATV680 AFE on a 480V power system with a voltage unbalance of 4% to 7.5%. This is far outside the specification of the drive.
      The mains voltage must comply with the requirements according to IEC 60038 and EN 50160: 
      - Unbalance between phases: < 2 % 
      - Total harmonic factor THD(v): < 10 % 
      - Maximum single harmonic: < 5 %
      With this supply voltage the drive complies with the specified THDi value.
       
      If the voltage unbalance is 2 … 4% the drive will work but the THDi value will be higher than specified. A voltage unbalance of more than 4% will harm the drive. The input IGBT might overheat and/or the fuses might blow due to unsymmetrical input current. There is also a risk of oscillations if the voltage controller is not able to keep DC bus voltage constant.
       

      Video: Manually Operating the APC Symmetra™ PX 250/500 UPS Battery Breaker

      Issue:
      How to Manually operate the Battery Breaker on a Symmetra 250-500kW UPS
       
      Product line:
      Symmetra PX 250-500
       
      Environment:
      All Product models, all serial numbers
       
      Cause:
      In the event the battery breaker does not automatically close during the startup of the ups you may need to manually close it.

      Resolution: 
      When the Breaker is Off (open) the indicator on the right will be green.
      Push the lever on the left down and ‘Pump’ it until the indicator turns ‘Yellow’ Indicating Charged.
      Once Charged, press the green button to turn the breaker on. The indicator will turn Red indicating the breaker is on.
       
      To turn off, just press the off button.

      The following video demonstrates this procedure:

      What is the timing range for RE7M*, RE7T*, RE7P* and RE7R?

      Issue:
      What is the timing range for RE7M*,  RE7T*,  RE7P*  and RE7R?

      Product Line:
      Relays and Timers

      Environment:
      All Products

      Cause:
      Product Features

      Resolution:
      The timing is adjustable from 0.05 seconds to 300 hours in 10 ranges.


       

      How does one enable EN50160 PASS/FAIL evaulations on a Circuit Monitor 3000 (CM3000), Circuit Monitor 4000 (CM4000), or Power Meter 800 (PM800)?

      The CM3, CM4, and PM8 evaluate the following
      electrical characteristics in accordance with EN50160:

      Frequency
      Magnitude of the supply voltage
      Supply voltage variations
      Rapid voltage changes voltage magnitude (All) and flicker (CM4000T only)
      Supply voltage dips
      Short interruptions of the supply voltage
      Long interruptions of the supply voltage
      Temporary power frequency over voltages
      Transient over voltages (CM4000T only)
      Supply voltage unbalance
      Harmonic voltage


      By default after enabling EN50160, the PASS/FAIL tests are disabled. Details about each test and how to enable them are stated in the meter's reference manuals. This article is designed as a quick setup guide for enabling PASS/FAIL testing.

      Note: EN50160 must first be enabled in SMS, PMCU, or from the front display before setting pass/fail limits.




      These test values must be configured using the command interface:

      Write value 9020 to 8000
      Write a non-negative value to each register above(if applicable).
      Write value 1 to 8001
      Write value 9021 to 8000

      These registers must be written to because they are -32,768 by default (a.k.a. disabled).

      Example of an EN50160 table for a PM870:


      If the number of allowable events is greater than the register set limit, the test will show a fail:


      Note: ION Enterprise has similar tables to read the EN50160 information from these meters.


      Legacy KB System (APS) Data: RESL203616 V1.0, Originally authored by MaTh on 10/01/2010, Last Edited by MaTh on 10/01/2010
      Related ranges: PM800 series, CM4000 series, CM3000 series

      Can I monitor and control APC's rack mount PDUs serially with a Netbotz version 2 or version 3 appliance and rPDU 3.x firmware?

      Issue:

      Can I monitor and control APC's rack mount PDUs serially with a Netbotz version 2 or version 3 appliance and rPDU 3.x firmware?

      Product Line:

      NetBotz

      Environment:

      NetBotz version 2 and 3
      APC rack PDUs

      Cause:

      The NetBotz version-2 420 and 500 units with a PSM key as well as the NetBotz version-3 rack mount 450 and 550/570 as well as the wall mount 455 can serially connect to the AP79xx series of rack mount PDUs. Connecting the NBAC0226 USB to serial cable to the bot and connecting the 940-0144 cable from the NBAC0226 to the RJ9 serial port of the PDU will allow control of the outlets of the AP79xx.

      Currently, version 3x firmware on the rPDU will result in a communications error. In the Advanced View application log, we see an event similar to the following:
      Jan 3 11:01:30 netbotz029184 kern.debug nbSerialPortMgr: send_AP7900_refresh_request: Waiting for prompt (nbAP7900Enc_0)

      Resolution:

      APC customers must use rPDU 274 firmware on the PDU for this procedure.Only those PDUs supporting that version of software should be connected.

      Additional info:
      There is a limit to how many rPDU's can be managed by each model appliance:

      NetBotz 420 supports up to 4 rPDU's.
      NetBotz 500 supports up to 16 rPDU's.
      NetBotz 450, 455, and 550 support up to 12 rPDU's.
       

      The PQ report in ION Enterprise 5.6 SP1 does not include meter transient events. What can be done to resolve this?

      There is a HOT FIX for ION:E 5.6 SP1 to re-add the missing transient subsection of the PQ Report.
      The full list of repairs in the HOT FIX are below:

      - Fix to Power Quality report template so that transient events are included
      - Fixes to the Load Profile, IEC6000-4-30 reports, and EN50160 templates so that those reports will work with the new charting engine in Excel 2007
      - Elimination of the 'compatibility warning' dialog, which appears for any report when the user attempts to save it if they are using Excel 2007

      Please download this hotfix from here (https://www.global.powerlogic.com > Support > ION Enteprise > Hotfixes)/

      • Last Revised: 4 June 2008

        Applies To: ION Enterprise 5.6 SP1

        Original Author: LS

        Public

        All content © 1992-2008 Schneider Electric


      Legacy KB System (APS) Data: RESL192092 V1.0, Originally authored by KBAdPM on 06/05/2008, Last Edited by KBAdPM on 06/05/2008
      Related ranges: ION Enterprise V5.6

      Power Monitoring Expert - How can I get Reports to work with newer versions of Chrome (version 37 and newer)?

       
      Impact:
      Web reporter is no longer functional in Chrome (and soon to be FireFox) due to Reporters use of the deprecated Dialog window logic. This affects 7.2.3 obviously, but more importantly this has just gone live in the field for users using Chrome on PME 7.2.0+. There may be a delay, as not all users "auto-update" chrome daily.
      Once Chrome updates, users cannot perform the following in Web Reporter:
      - Generate new reports that require inputs
      - Select Sources/Measurements
      - Open any custom report dialog (i.e. Rate Configuration, EN50160 Inputs, etc)
      - Upload report packs/reports
      - Save/manage reports
      - Configure subscriptions
      Once Chrome updates, users can perform the following in Web Reporter:
      - Run previously saved reports (but cannot make any setting changes

      See attached document for instructions on how to work around this problem.

      Video: How do I adjust Battery Test settings ​on my Symmetra PX 250-500 UPS

      Issue:
      How to adjust Battery Test settings

      Product line:
      Symmetra PX 250/500

      Environment:
      All Product models, all serial numbers

      Cause:
      Business needs may require on-demand self test initiation, or adjustment to self-test scheduling.

      Resolution:



      The battery self-test is used to periodically and automatically test the health of the battery modules in your UPS system. It is an important tool to detect failing batteries and to ensure they receive proper attention.  Battery self-test can be run with a frequency of every week to once a year (typical settings are bi-weekly or monthly).  Your site conditions and UPS load are typical considerations when choosing your battery self-test interval.
       
      The runtime calibration is a manually initiated procedure that helps report the reduced runtime available as batteries age.  This test is not run automatically, as each test is a significant drain on the batteries.  Besides site condition and UPS load, battery age is also an important factor in deciding if and when to run a runtime calibration. At most this test should be run once a year.
       
      Begin at the home screen of the UPS.  


      Press the wrench key at the lower left of the screen.
       
      Press the ‘Configuration’ button. 



      Press the ‘User Configuration’ button.
       
      Enter the user password (apc by default)



      Press ‘Battery Test Settings’



      Your battery charge must be at least 50% for a battery self test, 100% for a runtime calibration.  When finished reading, hit the back arrow at the top left of the screen



      Tap Start to begin the battery runtime calibration or self test. You can tap Cancel to stop the calibration. The status of the runtime calibration is shown under Runtime calibration status
       

      Network Management Card Compatibility with the Symmetra PX 250/500kVA UPS

      Issue:

      Network Management Card Compatibility with the Symmetra PX 250/500kVA UPS
       

      Product Line:
      • Facility & Data Center 3 Phase UPS
        • Symmetra PX 250/500
       
      • UPS Network Management Card 2
        • AP9635/35CH

      Environment:
      • All installation scenarios

      Cause:

      The AP9635/AP9635CH Network Management Card 2 (NMC2) is restricted for use with the Symmetra PX 250/500 UPS and other select UPS models. Additionally, before upgrading the firmware for the Management Card when installed in a, you must make sure that the firmware upgrade is compatible with the firmware level that is running on the UPS system (its MIM, PM, etc) . For example, as described in the chart below, a Management Card running v5.0.0 firmware cannot support a UPS with system firmware 4.1.x.x unless the Management Card is upgraded to the SYPX APP v5.0.1 firmware. To obtain the firmware upgrade files for the Management Card, you must contact Technical Support.


      Alternatively, the UPS System firmware can be updated to support a Management Card with newer firmware.

      Note: The UPS system firmware upgrade can only be performed by a Field Service Engineer.


      Resolution:

      Review the chart below to make sure the Management Card is running firmware that is compatible with the UPS. To view the UPS System firmware and NMC APP firmware versions from the UPS touchscreen display, press the Firmware Overview button in the System Information menu. The APP firmware version of the Management Card is also displayed in its Web interface, under the Administration->General->About menu.

       

      Compatible Symmetra PX 250/500 UPS and Network Management Card firmware releases
       

      UPS Release

      Network Management Card Firmware APP/Version

       3.x.2

      SYPX/5.0.0

      4.0.4

      SYPX/5.0.1 

      4.11.5 

      SYPX/5.0.2 or 5.1.0 

      4.21.6

      SYPX/5.1.2 or 5.1.3

      4.24.8

      SYPX/5.1.5

      4.25.9 SYPX/5.1.6
      4.27.10 SYPX/5.1.6 or 6.0.8
      4.29.11 SYPX/5.1.6 or 6.0.8
      4.36.12 SYPX/6.4.6
      4.37.12 SYPX/6.5.0

       

      Material Safety Data Sheets (MSDS) for Symmetra PX2 and PX 250-500kw UPS

      Issue:
      MSDS information for various battery manufacturers utilized in Symmetra PX2 and PX 250/500 UPS systems

      Product:
      Symmetra PX2, Symmetra 250-500

      Environment:
      All models/ All serial numbers


      Resolution:
      The rules regarding MSDSs changed in 2016 and it’s no longer sufficient just to post a link to the battery MSDS that we use.  When the rules changed, we began authoring Safety Data Sheets (new name for MSDSs) that would meet the new regulations.  These newly authored Safety Data Sheets (SDS) are located at the following web page.  

      https://www.apc.com/us/en/who-we-are/sustainability/battery-safety/battery-compliance.jsp

      You’ll note changes –
      Safety Data Sheets are region specific.  There is a NAM format and an EU format.  

      The intent is to direct all customers to this location when they have SDS or MSDS questions.

       

      PM8000 Frequently Asked Questions

      Issue
      PM8000 Frequently Asked Questions

      Product Line
      PM8000 series meters
      PM8240
      PM8243
      PM8244

      Environment
      Power Monitoring
      Energy Management
      Specification, Functions and Characteristics, Catalog Number, User Guide, Installation Guide

      Issue
      Find the answer to commonly asked questions about the PM8000 as well as user/installation guides for that meter.

      Resolution

      What are the control power input requirements?
      120 to 300 V DC ± 10%
      50/60 Hz ± 10% : 90 to 415 V ± 10%
      Burden:
          Meter only: 18VA max at 415V AC, 6W at 300V DC
          Fully optioned Meter: 36 VA max at 415V AC, 17W at 300V DC

      What is the rating of the current inputs?
      Nominal 5 A (Class 0.2S) or 1 A (Class 0.5S )
      Measured current: 50 mA to 10 A
      Starting current: 5 mA
      Withstand: 20 A continuous, 50 A @10 sec/hr, 500 @ 1 sec/hr
      Impedance: 0.3 mΩ
      Burden: 0.024 VA at 10 A

      What are the voltage inputs rated at?
      Measured voltage: 57 to 400 V L-N / 100 to 690 V L-L (Wye) or 100 to 600 V L-L (Delta or Wye with unearthed neutral)
      Frequency: 50/60 Hz ± 15%,
      400 Hz ± 10%
      Overload: 600 V L-N or
      1035 V L-L

      What are the options to connect the PM8000 via RS485?
      The PM8000 can be connected via RS485 2 wire. The remote display does not have the option to connect RS485 4 wire as the PM800 does.
      in order to communicate RS485 4-wire, a 2 to 4 wire converter needs to be used.

      What are the maximum number of digital and analog inputs on the PM8000 series?
      27 Digital inputs
      16 Analog inputs

      What is the difference between PM8243 and PM8244?
      PM8243 is DIN rail meter with no display.
      PM8244 is DIN rail meter with remote display. The PM8244 is essentially a PM8243 + remote display (PM89RD96) 

      Documentation:
      For additional specifications for your meter and accessories, view the User Manual on page 155-160 (Document # 7EN02-0336-03).
      PowerLogic PM8000 series User manual: https://www.schneider-electric.us/en/download/document/7EN02-0336/

      For specifications related to installation, such as measured voltage and current ranges, inputs/outputs and control power information, View the installation sheet attached on page 7 (Document # EAV47344-03).
      PowerLogic PM8240 installation guide: https://www.schneider-electric.us/en/download/document/EAV47343/
      PowerLogic PM8243 installation guide: https://www.schneider-electric.us/en/download/document/EAV47344/

      For complete specifications and Catalog number, view PM8000 Technical Datasheet attached.
      PM8000 Technical Datasheet: https://www.schneider-electric.com/en/download/document/PLSED310058EN_Web/

      For information on installing the remote display see the PM89RD96 installation sheet.
      PowerLogic PM89RD96 installation sheet: https://www.schneider-electric.us/en/download/document/EAV47345/

      For information on installing the digital and analog option modules see PM89M2600 & PM89M0024 installation sheet.
      PowerLogic PM89M2600 & PM89M0024 installation sheet: https://www.schneider-electric.us/en/download/document/EAV47347/

      For information on the PM8000 Modbus registers see the PM8000 Modbus Map.
      PM8000 Modbus Map: https://www.schneider-electric.com/en/download/document/PM8000_Modbus_Map/
       

      Symmetra PX 250/500; AP9635; Flood of RTC Time adjusted values in the logs

      Issue:
      Flood of RTC Time adjusted values in the logs
       
      Product line:
      Symmetra PX 250/500 with AP9635
       
      Environment:
      All Product models, all serial numbers
       
      Cause:
      When 2 Network Management Card (NMC) are installed in the UPS and set to NTP (Network Time Protocol), they will fight for control of the time to the display and continually send info alerts on RTC Time Adjusted.  In the chart below you will notice in column 5 there are two different numbers 2 & 4, which would indicate that there is 2 NMC in the UPS one in position #2 and the other in position #4.  This is the indicators that 2 NMC are fighting to provide time through NTP
       
      46934 Info IM internal memory for storing configuration settings is OK IO enclosure level 3 pos E    02-26-2015 17:12:53 006
      46933 Info RTC Time adjusted value Parallel UPS 1  2   02-26-2015 17:12:53 000
      46932 Info RTC Time old value   2   02-28-2015 17:12:57 446
      46931 Info IM internal memory for storing configuration settings is OK IO enclosure level 3 pos E    02-28-2015 17:12:49 006
      46930 Info RTC Time adjusted value Parallel UPS 1  4   02-28-2015 17:12:49 000
      46929 Info RTC Time old value   4   02-26-2015 17:12:44 548
       
      Resolution:
      Set only one of the NMC to NTP
       

       

      Repgen report gives error "Run-time error '9': Subscript out of range" when querying a large number of meters

      Issue

      When using Repgen to generate a report for a large number of devices (i.e. > 50), it will generate the following error and the report will not complete successfully.
      Run-time error '9':
      Subscription out of range



      Product Line
      ION Enterprise
      Struxureware Power Monitoring 
      Power Monitoring Expert

      Environment 
      Any ION software where the excel based RepGen is used for reporting.

      Cause
      There is a pre-defined Named Range of cells in the report that tells the macros where to look for the names of the datasheets to process - appropriately named "Datasheets".

      When a report is edited and OK is clicked, it actually deletes a bunch of empty rows out of the report. Usually this is not an issue because a report is not edited often, and normally very few queries are defined. In some cases though the situation can be exacerbated by a large amount of queries, so each time the report is edited the named range shrinks faster.

      Sometimes, the Named Range is smaller than the number of queries added to the report, as in some cases of the EN50160 report.
      When a large # of devices is chosen in the EN50160 report, the report can easily have > 600 datasheets as a result.

      The VB macros look for all the datasheets it can find within this named range and deletes ones that it can't.
      Which means, that because the Named Range Datasheets used by the macros stops around row 600, then the remaining datasheets in the report are deleted and disregarded.
      Then, when the macros go looking for one of these deleted sheets again, the error 'Subscript out of range' which really means 'can t find the sheet I'm looking for' is generated.

      Resolution
      1.) Open the appropriate report template in excel.
                    Select the report in RepGen and click Preview.
             -or-  Find the report in the ION install directory ...config\reports
      2.)  Expand the 'Datasheets' Named Range to include more rows.
                    Excel 2003:
                    - unhide sheet |PRIVATE|Datasheets
                      Format -> Sheet -> Unhide 
                      Select |PRIVATE|Datasheets
                   - Expand the Named Range
                     Insert -> Name -> Define...
                   - Select 'Datasheets' name.
                   - in 'Refers to:' field, change it to include more rows - $A3:$A606 increase to A$65000 (for example)

                  Excel 2007, 2010, 2013:
                  - Expand the Named Range
                    Formulas tab -> Name Manger
                  - Select Datasheets in the Name Manager Window
                  - in 'Refers to:' field, change it to include more rows - $A3:$A606 increase to A$65000 (for example)
                  - click Close and it will ask you to save select Yes
      3.) Save the Excel document (file type should remain xls)


      The report can now be edited without issue.

      Batteries; Is it OK to replace the internal batteries or use refurbished modular battery modules?

       
      Issue:
      Is it OK to replace the internal batteries or use refurbished modular battery modules?
       

      Product line:
      Symmetra PX1 20 - 80 kva, Symmetra PX2 100 kva, Symmetra PX 250-500 kva, SUVT, G3500, AIS3000, Galaxy VM
       

      Environment:
      All models, all serial numbers
       

      Cause:
      The question is often asked, is it OK to replace the individual batteries inside the battery modules/units or use refurbished battery modules in my UPS?
       

      Resolution:
      The answer is: No, we strongly discourage this practice, due to the following reasons. 
       
      -  New Battery Modules are factory assembled using new batteries, wires, terminals and Battery Management PCB.  Once assembled, the batteries are voltage and load tested to validate all batteries, connections, and communication.
       
      -  The connectors in these battery modules are designed for one time use only.  Disconnecting and reconnecting them damages the locking mechanism and can loosen the terminal causing loose, overheated connections, or short circuits. 
       
      -  There is a Battery Management PCB in each module that is factory set based on the manufacturer and model of battery.  This information is used by the UPS to identify the type of battery, measure voltage, current, and temperature.  It uses the information to adjust the charging level, calculate run time, or fault a defective battery.  This PCB is not reprogrammable.
       
      -  Reconditioned battery modules may not communicate with the UPS.  This could impair system operation causing fault alarms in the UPS, or a load drop due to DC Voltage Collapse.
       
      -  Schneider does not provide support for third party / refurbished batteries.  If we dispatch to troubleshoot faults that occur because of refurbished batteries, the visit would be billable regardless of contract or warranty status on the UPS or Battery frame.
       
      -  Unauthorized modification of a component assembly voids the system UL/IEC/CE rating / listings. As such in the USA, it could also be a OSHA violation in case of injury. 
       
      While cheaper in the short term, they can cause costly issues later.
       


       

      APC UPS Network Management Card (NMC) Compatibility Chart

       

      Issue

      Which model of UPS Network Management Card is supported in my UPS?


      Product Line
       
      • UPS Web/SNMP Card - AP9606

         
      • UPS Network Management Card 1 - AP9617, AP9618, AP9619
         
      • UPS Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH
         

      Environment
      • All firmware versions (unless otherwise specified)
      • All serial numbers

      Cause

      This compatibility chart has been created for reference.


      Resolution

      Please refer to the table below.

      Note: Some of these management cards are older and discontinued. This means while there may be some compatibility between current UPS models and discontinued management cards, support for new device features or management card features and bug fixes will only be available with the current generation of Network Management Card for your device. Current generation Network Management Cards purchased on their own will ship with the SUMX application file, for use with the SmartUPS family. Firmware files for use in other UPS systems can be found here: https://www.apc.com/us/en/tools/download/
       
      Network Management Card Model(s) UPS Model Note(s)
      • AP9617, AP9618, AP9619
      • Single and Three Phase Smart-UPS with the following model prefixes:
        • SU
        • SUA
        • SUM
        • SURT
        • SURTA
        • SURTD
        • SUVT*
      • Matrix UPS with UPS firmware versions Y or Z
        • MX3000
        • MX5000
      • Single phase Symmetra models:
        • Symmetra Power Array
        • Symmetra RM 6K/12K
        • Symmetra LX
      • Three phase Symmetra models:
        • 20kW Symmetra PX All-In-One
        • 40kW Symmetra PX
        • 80kW Symmetra PX
        • 100kW Symmetra PX2**
        • 160kW Symmetra PX2**
      • Silcon
      • *Note: SUVT model UPSs with v7.X.X firmware should use NMC2 to take advantage of all UPS firmware enhancements.
       
      • **Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
      • AP9630/30CH, AP9631/31CH
      • Single and Three Phase Smart-UPS with the following model prefixes:
        • SU
        • SUA
        • SUM
        • SURT
        • SURTA
        • SURTD
        • SUVT & MGE Galaxy 3500
        • SMT
        • SMX
        • SRT
      • Matrix UPS with UPS firmware versions Y or Z
        • MX3000
        • MX5000
      • Single phase Symmetra models:
        • Symmetra Power Array
        • Symmetra RM
        • Symmetra LX
      • Three phase Symmetra models:
        • 48kW Symmetra PX2 All-In-One*
        • 20kW Symmetra PX
        • 40kW Symmetra PX
        • 80kW Symmetra PX
        • 100kW Symmetra PX2*
        • 160kW Symmetra PX2*
      • SMX/SMT require sumx APP v5.0.3 or higher.
       
      • SRT models require sumx APP v6.0.7, or v6.2.0 or higher
       
      • *Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
      • AP9630/30CH, AP9631/31CH, AP9635/35CH
      • Three Phase Galaxy UPS units
        • ​Galaxy 300/7000*
        • Galaxy VM
      • *Ships with AP9630 pre-installed in units manufactured post 2012. Older G7000 models require a special upgrade kit pre-2012 manufacture date.
      • AP9635/35CH
      • 3 Phase UPS models including:
        • Symmetra PX 250/500
        • SUVT/G500*
        • Symmetra PX 20/40/80
        • Symmetra PX2 48kW All-in-One*
        • Symmetra PX2 100/160 kW*
      • Single Phase UPS models including:
        • SmartUPS*
        • Symmetra*
      • *With AOS 6.4+ only, modem features only supported on MGE Galaxy units
      • G5K9635CH
      • MGE Galaxy 5000
      • Kit includes all necessary parts to install an AP9635 for all G5000 UPS serial numbers and firmwares.
      • G9K9635CH
      • MGE Galaxy 9000
      • Kit includes all necessary parts to install an AP9635 for all G9000 UPS serial numbers and firmwares.
      • AP9606
      • Older UPS models including:
        • Smart-UPS with the following model prefix:
          • SU
          • SUA
        • Symmetra Power Array
        • Symmetra RM 6K/12K
        • Matrix UPS with UPS firmwares Y or Z
          • MX3000
          • MX5000
        • 40kW Symmetra PX
        • 80kW Symmetra PX
      • Silcon
       
      • 0J-0N-9581GVM
      • Galaxy VM
      • Spare part for Galaxy VM Display/Embedded Network Management Card inside
      • 0G-9354
      • W0G-9354 (spare part)
      • 0G-9354A
      • 0J-0G-9354A (spare part)
      • Three phase Symmetra (PX2) models:
        • 48kW Symmetra PX All-In-One
        • 100kW Symmetra PX
        • 160kW Symmetra PX
      • UPS brain with embedded Network Management Card.
      • "A" SKU's are built on NMC2 architecture


      Note: Certain features are limited by application. 

      ION Enterprise 5.6 Service Pack 2 Features (Public Release Notes)

      ION Enterprise Service Pack Features

      Release Notes for ION Enterprise 5.6 Service Pack 2

      IMPORTANT: You must have ION Enterprise 5.6 already installed on your machine before attempting to install Service Pack 2 (SP2). This service pack is cumulative, that is, it includes everything included in Service Pack 1.

      Features

      Service Pack 2 for ION Enterprise 5.6 is a continuation of the work done in Service Pack 1, with the goal of providing support within ION Enterprise for devices traditionally used with SMS systems.

      Service Pack 2 completes support for the following devices:


      • § CM3000/4000

      Service Pack 2 adds support for the following new devices:

      • § Compact NSX Circuit Breaker

        • § Type A

          § Type E


        § BCPM (single phase configurations only)

        • § Type A

          § Type B

          § Type C

      Support implies:

      • § Mapping of all relevant device measurements into ION Enterprise

        § A set of default Vista diagrams for each device type

        § The ability to use default Reporter reports with these new devices, within the limitations of the devices.


      Two new default report templates are included to be used for EN50160 reporting on CM4000 series device data:

      • § CM_EN50160_Summary

        § CM_EN50160_General


      See Technical Note ' Device Support in PowerLogic ION Enterprise 5.6 Service Pack 2 ' for specific information on what report templates are available per device type.

      Important note: ION Enterprise can not be used to configure or to upgrade firmware for any of these devices. See the Technical Note 'Device Support in PowerLogic ION Enterprise 5.6 Service Pack 2' in the ION Enterprise 5.6 Documentation section of the website for information on what utilities are required for the different device types and how to obtain them.

      Service Pack 2 also includes new versions of Vista diagrams for the following devices:


      • § PM8xx v1.1.1 (combined harmonics min and max into a single diagram)

        § 7550/7650/9510/9610 v3.3.1 (bad links voltage harmonics phase angle)

        § 7550/7650/9510/9610 v3.3.2 (added configuration links for setpoint low limits)

        § CM3/4 v1.1.1 (completed support for all device features)

        § Micrologic v1.1.1 (change in breaker color scheme)


      In addition to providing new device support, Service Pack 2 also officially supports the Windows Vista operating system for use on client machines and on small (less than 25 devices) standalone primary servers. ION Enterprise is also now officially supported on VMWare virtual machines. Refer to the 'System Requirements for PowerLogic ION Enterprise 5.6 SP2' document in the ION Enterprise 5.6 Documentation section of the website for more detail.

      Behaviour Changes

      System Deployment:


      • § Both BCPM and CM devices can cause the ION Site Server service to use significant amounts of memory, dependent on the the number of these devices in the system and in the case of CM devices, logging configuration. If an ION Enterprise system includes more than 200 BCPMs, or more than 30 CM devices that use extensive logging, a secondary server must be used. Contact your Schneider Electric representative for more information if your system falls into this category.

      Database Manager:

      • § Archived databases will show up in the drop down list within the Upgrade Database task. This allows easy upgrades to archived databases.

      Installer:

      • § If the ION_Network database upgrade fails when the service pack is applied, the user is presented with a information dialog. Previously this information was only contained in the setuplog file.

      WebReach

      • § When querying for historical data in WebReach, the Date Range page allows the user to specify a time range in addition to a date range.

      Fixes

      Communications:


      • § Resolved EOF/BOF system log events generated by Connection Manager when connecting/disconnecting sites from client machines.

        § Corrected a problem where single bit modbus reads (input registers and coils) would result in a 100% error rate.


      Device Translators:

      • § Corrected problem where timestamp of a waveform and a manual trigger might not align (CM3000/4000 devices only)

      Database:

      • § Modified the stored procedure responsible for trimming ION_Data in order to improve performance.

        § Corrected problem where scheduled database tasks run via Windows Task Scheduler would sometimes timeout.

        § Corrected problem with ION_Network upgrades if only the modTCP variant of a custom modbus device was present.


      Database Manager:

      • § Corrected a problem where, under some circumstances, generating an ad-hoc archive within the Database Manager Archive utility could result in a stream of 'Invalid Property Value' error dialogs

      Installer:

      • § Setuplog file is now named correctly, and all information is in a single file.

      ION Real Time Data Service

      • § Reduced program fragmentation to achieve significant performance improvements

      Miscellaneous:

      • § Adjusted Power Quality data associated with new devices to maintain compatibility with ION EEM

        § Corrected the problem where some ION Enterprise services would not start after Service Pack 1 was applied

        § Corrected the problem where some valid product keys would be rejected by License Manager


      Reporter:

      • § Corrected all known issues with Excel 2007

        • § The Load Profile report charts could display a floating legend that should not be there.

          § The 4-30 reports would not generate properly. No trend data was visible and the graph legends were incorrect.

          § The EN50160 Mains Signaling report generated a continuous stream of dialogs that the user had to clear for the report to proceed. This made it impossible for a user to schedule this report.


        § Corrected problem where the PQ report would not include transient data

      VIP:

      • § Fix for memory leak when connected to translated devices.

      Vista:

      • § Increased the size of the Edit Link dialog to accommodate longer device labels

        § Fix for the problem where the query server would sometimes not get set when generating a network diagram


      Vista Diagrams:

      • § Corrections to links in the Voltage Harmonics diagrams for the 7550/7650/9510/9610

      WebReach:

      • § Fix for the problem where a space in front of the units designation in a Vista diagram would prevent real time data display

        § Corrected querying problems on non-English operating systems

        § Correct problem where gauges would not work if the virtual root name was not ION

        § Default registry value for ExpireTimeLimit was changed from 20 to 600 seconds.

        § Correct the problem that prevented the WebReach.XMLSubscription service from running in console mode (sometimes necessary for trouble-shooting purposes)

        § Correct the problem where use of unusual symbols (such as the degree symbol) would prevent a WebReach page from displaying real time data



      Last Revised: 25 Aug 2008

      Public

      All content © 1992-2008 Schneider Electric


      Legacy KB System (APS) Data: RESL193165 V1.0, Originally authored by DaMi on 11/14/2008, Last Edited by DaMi on 11/14/2008
      Related ranges: ION Enterprise V5.6

      Where can I get support for APC and MGE Products?

      For support on APC and MGE products please visit:  https://www.apc.com/support/

      AC Power
      Additional Management Cards and Options
      Air Cooled Chillers
      Air Distribution Accessories
      Airflow Management
      AIS 3000
      AIS 5000
      AIS Accessories
      AIS Battery Systems
      APC CS
      APC Enterprise Manager
      APC ES
      APC RS
      Application Shutdown Utilities
      Assessment Services
      Auto and Air Inverters
      AV Accessories
      AV Power Conditioners & Battery Backups
      AV Power Filters
      AV Pro Interconnects
      AV Surge Protectors
      Backpacks and Messenger Bags
      Back-UPS
      Back-UPS Accessories
      Back-UPS BI
      Back-UPS CS
      Back-UPS ES
      Back-UPS HI
      Back-UPS HT
      Back-UPS LS
      Back-UPS Office
      Back-UPS Pro
      Back-UPS RS
      Back-UPS XS
      Basic Rack PDU
      Battery Management
      Battery Replacement Services
      Biometric Security
      Bulk Cable
      Cabinet Power Distribution
      Cable Management
      Charge-UPS EX
      Commercial/Industrial Surge Suppression
      Condensers
      Configurable Power Accessories
      Configurable Power Distribution
      Console Port Servers
      CyberFort
      Data Center Facility Cooling - Andover Continuum or TAC Vista
      Data Center Facility Power - PowerLogic ION Enterprise
      Data Center Software Integration Kits
      Data Center University
      Data Distribution Cable
      DC Battery
      DC Components
      DC Distribution Components
      DC600
      Desktop KVM
      Desktop Notebook Stands
      EcoBreeze Air Economizers
      Environmental Management System
      Environmental Monitoring Unit
      Ethernet Switches
      Extended Warranties
      Fiber Optics
      Firmware Upgrades
      FLM Series
      Fluid Coolers
      FRP/Ferroresonant Power Supply
      Game Console Surge Protection
      Gender Changers
      Global Deployment
      Hardwire Surge Suppression Accessories
      High-Density Cooling Enclosures
      IDE Cables
      IEEE1394
      Industrial
      InfraStruxure for Large Data Centers
      InfraStruxure for Medium Data Centers
      InfraStruxure for Server Rooms
      InfraStruxure for Small Data Centers
      InfraStruxure for Wiring Closets
      InfraStruxure Manager
      InfraStruxure Type A
      InRoom Direct Expansion
      InRow Chilled Water
      InRow Direct Expansion
      InRow Pumped Refrigerant
      Installation Services
      Interface Cables
      International Plug Adapters
      Keyboard
      KVM Switches
      Laptop Power Adapters
      Line-R
      Magnum VS
      Magnum XS
      Magnum XS Rectifier
      Maintenance Bypass Panels
      Management Platform Integration
      Matrix Battery Systems
      Matrix-UPS
      Matrix-UPS Accessories
      Metered Rack PDU
      Metered-by-Outlet Rack PDU
      MGE Accessories
      MGE Alpes
      MGE Battery Systems
      MGE Comet
      MGE EPS
      MGE EPS 6000
      MGE EPS 7000
      MGE EPS 8000
      MGE Galaxy
      MGE Galaxy 300
      MGE Galaxy 3000
      MGE Galaxy 3500
      MGE Galaxy 4000
      MGE Galaxy 5000
      MGE Galaxy 5500
      MGE Galaxy 6000
      MGE Galaxy 7000
      MGE Galaxy 9000
      MGE Galaxy PW
      MGE Legacy
      MGE Service Bypass
      MGE Sinewave
      MGE Static Transfer Switches
      MGE UPS 4000
      Microsol Estabilizadores
      Microsol Modules Isoladores
      Mobile Notebook Stands
      Modular Components
      Modular Power Accessories
      Modular Power Distribution
      Monitor
      Mounting Hardware
      Mouse
      MRC1800
      MRE2400
      Multimedia
      MWF1700
      NetBotz 200
      NetBotz 300
      NetBotz 400
      NetBotz 500
      NetBotz Access Control
      NetBotz Accessories and Cables
      NetBotz Central
      NetBotz Rack Access
      NetBotz Sensors
      NetShelter CX
      NetShelter EP Enclosures
      NetShelter ES Enclosures
      NetShelter Open Frame Rack Accessories
      NetShelter SX
      NetShelter VL
      NetShelter VS Enclosures
      NetShelter VX Enclosures
      Network Integration Services
      Network Patch Cables
      NetworkAIR Accessories
      NetworkAIR AFX
      NetworkAIR CM
      NetworkAIR CW
      NetworkAIR FM
      NetworkAIR IR
      NetworkAIR TC
      Notebook Security
      On Site Service
      Open Frame Racks
      Operations Capacity
      Operations Change
      Operations Energy Cost
      Operations Energy Efficiency
      Operations Insight
      Operations Mobile
      Operations VIZOR
      Outdoor Enclosures
      Panelmount Environmental Monitoring
      Parallel
      Patch Panels
      PC1200
      Planning Tools and Publications
      Portable Cooling
      Power Cords
      Power Distribution Units
      Power Generation Systems
      Power Ready Notebook Cases
      PowerChute Business Edition
      PowerChute Inventory Manager
      PowerChute Network Shutdown
      PowerChute Personal Edition
      PowerChute plus
      PowerManager
      PowerShield
      Preventive Maintenance
      Project Management Services
      ProtectNet
      Rack Air Distribution
      Rack Components
      Rack LCD Consoles
      Rack PDU Accessories
      Rack-mount Transfer Switches
      Refrigerant Distribution
      Remote Monitoring Services
      Replacement Batteries
      Replacement Notebook Batteries
      Residential Hardwire Surge Suppression
      Retail
      Retractable Cables
      Room Air Distribution
      Room Cooling Accessories
      Router Cables
      Row Cooling Accessories
      SCSI
      Security Cameras
      Sensors
      Serial
      Service Bypass Panel
      Service Plans
      Silcon
      Silcon Accessories
      Silcon Battery Systems
      SLM/FLM Series
      SmartSlot Expansion Chassis
      Smart-UPS
      Smart-UPS Accessories
      Smart-UPS Battery Systems
      Smart-UPS DP
      Smart-UPS On-Line
      Smart-UPS RT
      Smart-UPS VT
      Software Configuration
      Software Education
      Software for NetBotz Appliances
      Software Installation
      Software Integration
      Spare Part Kits
      Specialty Enclosures
      Start-Up Service
      Stationary Power Distribution Units
      Step-Down Transformer
      StruxureWare Central
      StruxureWare Operations Suite
      SurgeArrest Essential
      SurgeArrest Home/Office
      SurgeArrest Notebook
      SurgeArrest Performance
      Switch Boxes
      Switched Rack PDU
      Symmetra
      Symmetra Accessories
      Symmetra Battery Systems
      Symmetra MW
      Symmetra MW Accessories
      Symmetra Power Module
      Symmetra PX
      Symmetra PX Accessories
      Sync and Charge Cables
      Thermal Containment
      Thick and Thin Ethernet
      Token Ring
      Toploading Cases
      Traditional Cases
      Training Services
      Transceivers
      Transportation
      Travel Mice
      TSP Accessories
      TSP Battery
      TSP/Generator
      TSP/Total System Power
      Tune-UPS for Symmetra
      Uniflair Chilled Water
      Universal Mobile Device Batteries
      Universal Notebook Batteries
      Universal Notebook Power Adapter
      Universal Power Accessories
      Universal Power Adapters
      UPS Network Hub Card
      UPS Network Management Cards
      USB Adapters & Converters
      USB Cables
      USB Charging Cables
      USB Hubs
      Wall-mount Transfer Switches
      Wheeled Cases
      Wireless
      Wizards and Configurators
      WS200

      UPDATED MARCH-2016: Unable to access my APC Network Management Card (NMC) enabled device via HTTPS (SSL/TLS)


      Issue

      The user is unable to access their APC Network Management Card (NMC) products via HTTPS (SSL/TLS) secured web access.

      There are two parts to this issue, both of which occur when the user has their Network Management Card product configured for SSL (HTTPS).
      1.  Companies such as Microsoft, Mozilla, and Google are disabling SSLv3.0 in their browser products due to numerous security vulnerabilities that exist. One such vulnerability is POODLE (https://www.openssl.org/~bodo/ssl-poodle.pdf).  TLSv1.0, at a minimum, is the advised protocol.
       
      1. TLS does not work on the current NMC products.  Therefore, the NMC will fall back to SSLv3.0 and as such, be vulnerable to POODLE.

      Examples:
       
      An example of this problem, shown via Firefox, is below. A NetBotz Rack Monitor 200 (SKU# NBRK0201) is configured for HTTPS. The user has Firefox v34.0 installed. The user opens their web browser and types the IP address into address bar.  The user is presented with the following error message:
       

      Another example of this problem, via Internet Explorer, is below. A NetBotz Rack Monitor 200 (SKU# NBRK0201) is configured for HTTPS.  The user has Internet Explorer v11.0 installed. The user opens their web browser and types the IP address into address bar.  The user is presented with the following error message:
       

      Another example of this problem, via Chrome, is below. An AP9631 Network Management Card is configured for HTTPS. The user has Chrome v39 installed. The user opens their web browser and types the IP address into the address bar. The user is presented with the following error message:
       


      Browser error messages may include: ERR_SSL_FALLBACK_BEYOND_MINIMUM_VERSION, ssl_error_no_cypher_overlap


      Note: If you've received mozilla_pkix_error_inadequate_key_size, sec_error_invalid_key, or anything referring to invalid key size/length, please consider reviewing knowledge base article ID FA162031 as this may be due to a separate issue entirely or an additional issue.



      Product Line
       
      • Network Management Card 1 (NMC1) - AP9617, AP9618, AP9619
        Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP78XX, AP79XX), Rack Automatic Transfer Switches (AP77XX), Environmental Monitoring Units (AP9320, AP9340, NBRK0201), AP9921X Battery Management System, ACFXXX Rack Air Removal Unit, PDPMXXX Modular Power Distribution, AP9361 Rack Access PX-HID, and ACRCXXX, ACRPXXX, ACRDXXX, ACSCXXX, RACSCXXX Cooling Units (except ACDA901, ACRC301H, ACRC301S).
       
      • Network Management Card 2 (NMC2) - AP9630/30CH, AP9631/31CH, AP9635/35CH
        Devices with an embedded Network Management Card 2 include (but are not limited to): 2G Metered/Switched Rack PDUs (AP84XX, AP86XX, AP88XX, AP89XX), G50 AV Units, Smart-UPS Online (SRT), and ACDA901, ACRC301H, ACRC301S Cooling Units, 

      Environment

      Any customer who uses any one of the products mentioned previously and:
      • Configures their product for SSL (HTTPS).
      • Uses a web browser version that does not allow for web access via SSLv3.0.
      Note: HTTP users are not affected. Meaning, if you have not enabled HTTPS (SSL), web browsing will work normally.


      Cause

      Companies such as Microsoft, Mozilla, and Google are disabling SSLv3.0 in their browser products due to numerous security vulnerabilities that exist. One such example is POODLE (https://www.openssl.org/~bodo/ssl-poodle.pdf). TLSv1.0, at a minimum, is the advised protocol.

      Current NMC products have an inability to properly utilize TLS extensions recently released in several modern browsers. With this inability, the NMC device is unable to connect to the browser via TLS. While future versions of the NMC1 devices will not update the underlying cryptology engine, NMC2 devices will be updated to work with current TLS specification and and operate properly with modern browsers.


      Resolution

      A customer can avoid this problem either by utilizing other access methods on the Network Management Card or they can modify their web browser to allow SSLv3.0 usage (at their own discretion). Other access methods for the Network Management Card are as follows:
      • Local console
      • Web (HTTP)
      • Telnet/SSH
      • SNMPv1/v3

      Modifying a web browser to allow SSLv3.0 usage should be addressed by the user’s network security team or facility manager. Schneider Electric will not provide users with instructions on modifying web browser settings. Some users may be prohibited from enabling SSLv3.0 through their web browser.

      Any of the following NMC1 products do not currently have any firm future firmware update plans to address this or any future vulnerabilities:
      • AP9921X Battery Management System
      • AP7750, AP7722, AP7701 Rack Automatic Transfer Switches
      • AP9340, AP9320 Environmental Monitoring Units
      • S20BLK A/V Power Conditioner & Battery Backup
      • PDPMXXX Modular Power Distribution
      • FM35XX Network Air, ACDA901, Stulz C7000



      Details regarding firmware availability for Network Management Card 1 (NMC1) based products, providing TLS 1.0, are shown in the table below:

       
      NMC1 (AP9617/18/19/mini-NMC1) Application Name Product(s) Firmware Application is used with AOS Version with TLS Fix Available Now?
      px2 Symmetra PX 48/96/100/160 kVA embedded UPS brain AOS v3.9.0 and higher Yes
      rpdu AP7XXX series Rack PDU (ex. AP7941) AOS v3.9.0 and higher Yes
      acrc ACRCXXXX InRow Chilled Water (except ACRC3XXX) AOS v3.9.0 and higher Yes (via your local APC Cooling Support team)
      g2ats AP7XXX Rack Automatic Transfer Switch models except AP7701, AP7722, AP7750 AOS v3.9.0 and higher Yes
      acrp ACRC5XX, ACRP1XX, ACRP5XX, ACRD5XX InRow RC, RP, RD AOS v3.9.0 and higher Yes (via your local APC Cooling Support team)
      acsc ACSC1XX InRow SC AOS v3.9.0 and higher Yes (via your local APC Cooling Support team)
      raru ACFXXX Rack Air Removal Unit AOS v3.9.0 and higher No
      acrptk ACRD1XX, ACRD2XX InRow RD AOS v3.9.0 and higher Yes (via your local APC Cooling Support team)
      nb200 NetBotz 200 Rack Monitor (NBRK0201) AOS v3.9.0 and higher .Yes
      pxhid AP9361 Rack Access PX-HID AOS v3.9.0 and higher Yes
       

      Note: Certain browsers may also require setting changes to allow TLS 1.0 or TLS 1.0 fallback too, such as Firefox v37+. Schneider Electric will not provide step by step instructions for modfying web browser settings for liability reasons but if you're comfortable modifying settings at your own risk, security.tls.version.fallback-limit within Firefox will likely need to be changed from a default value of 3 (forcing TLS 1.2) to a value of 1 to allow fallback to TLS 1.0. This setting also sometimes resets itself between Firefox browser upgrades. Newer Chrome versions may require --ssl-version-fallback-min=tls1 to be appended to the program shortcut.


      A fix to address this problem in the Network Management Card 2 (NMC2) and NMC2 enabled devices has been implemented. The release date will be determined on a product by product basis. See below for available updates for NMC2 firmware applications. These updates provide TLS 1.0, TLS 1.1 and TLS 1.2 functionality. 
       
       
      NMC2 (AP9630/31/35/mini-NMC2) Application Name Product(s) Firmware Application is used with AOS Version with TLS Fix Available Now?
      sumx 1ph/3ph Smart-UPS, MGE Galaxy 3500, Matrix AOS v6.4 and higher Yes
      sy 1ph Symmetra Power Array, Symmetra RM, Symmetra LX AOS v6.4 and higher Yes
      rpdu2g AP8XXX series Rack PDU 2G (ex. AP8941) AOS v6.4 higher Yes
      sypx Symmetra PX 250/500 kVA (w/AP9635 only) AOS v6.3.2 and higher Yes (via your local 3-phase technical support team)
      sy3p Symmetra PX 20/40/80 kVA
      Note: See knowledge base ID FA245145 for more compatibility details
      AOS v6.3.2 and higher Yes
      acrc2g ACRC3XXX AOS v6.3.2 and higher No, pending release tentatively for end of Q3 2015.
      unflrle HDCV45XXX, HDCV50XXX, T(D/U)(A/D/E/T/W)VXXX Uniflair LE TBD No, pending release tentatively for Q2 2016.
      g300 Galaxy 300 AOS 6.4 and higher Yes








       Can this problem be confused with other error messages generated by the Network Management Card?

      Yes, a user may receive different error messages relating to SSL/TLS when configuring or accessing their Network Management Card device.  It is imperative that Schneider Electric and the user identify the exact error message that the user is receiving and confirm that it relates to this specific issue, related to SSLv3.0.

      For example, similar symptoms could be experienced by the issue in knowledge base article ID FA162031 - Network Management Card 1 (NMC1) Information Bulletin: Effects of Microsoft Internet Explorer and other web browsers blocking key lengths less than 1024 bits​(blocking key lengths less than 1024 bits)


      Note: If there are any questions, problems, or concerns related to the content of this article, please contact your local technical support team for further assistance.

       

      What ION7550/ION7650 firmware downloads are available and what changed?

      Issue
      Where can I download ION7550/ION7650 firmware and what was updated?

      Product Line
      ION7550/ION7650

      Environment
      Firmware Download Links

      Resolution
      The table below lists the current and past firmware versions with associated download and What's New? document links:
      Firmware Version ION7650 Firmware* ION7550 Firmware* What's New? Document Notes Release Date
      V411 Download Download See Below Only compatible with -05 hardware July 2018
      V410 Download Download Details Only compatible with -05 hardware March 2017
      V401 Download Not Available Details Only compatible with -05 hardware March 2016
      V400 Download Not Available Details Only compatible with -05 hardware Feb 2015
      V375 Download Download See Below Use for -04 and older hardware July 2018
      V374 Download Not Available Details   March 2016
      V373 Download Download Details   Dec 2014
      V371 Download Download See Below   June 2012
      V366 Download Download See Below   Feb 2012
      V360 Not Available Download Details    
      V355 Not Available Not Available Details    
      V350 Not Available Not Available Details    
      V331 Not Available Not Available See Below    
      V330 Not Available Not Available Details    
      V321 Not Available Not Available Details    

      *Older versions with 'Not Available' status may be requested from Technical Support if required.

      Additional descriptions for firmware versions are as follows:


      V411/375
      No new features.
       
      V410​
      This firmware release supports EN50160:2010 (Edition 4) and IEC 61000 4-30 Edition 3. EN50160 is a European standard that defines the voltage characteristics of the electricity supplied by public distribution systems. The latest firmware version for this meter now supports the EN50160:2010 (Edition 4) standard. The IEC 61000-4-30 (4-30) standard defines methods for measurement and interpretation of power quality parameters in 50/60 Hz AC power supply systems. The standard describes measurement methods for relevant parameters to obtain reliable, repeatable and comparable results using any compliant meter. 
       
      V400 
      V400 is a general firmware release that adds support for new metering hardware. In addition this firmware release reduces the 7x50e and 7x50s variants into one allowing for IEC61850 and10Meg of logging memory to occur upon the same device. V400 adds compatibility for the -05 hardware revision option. This can be found as the last two digits of a meters serial number. V400 will NOT be compatible with previous versions of hardware ( -04 or earlier). In addition previous firmware revisions (pre V400) will not be compatible with the -05 hardware. We have consolidated the e (IEC61850) and s (standard) variants into one release. This means ALL devices ordered with V400 will now contain IEC61850 functionality as well as contain the 10M logging memory. Both features can be implemented in frameworks simultaneously. NOTE: To support the new features in v400, download the latest version of ION Setup from the website. 
       
      V401/374
      *The V374s version is the standard version. *The V374e version is for IEC61850 protocol support. This firmware is for the older hardware platform (RevA, if you like). The equivalent firmware for the RevB hardware platform is V401.
       
      V373​
      Firmware V373 is a general firmware release that adds support for the following features: (1) Access to more voltage data (2) Enhanced interharmonic distortion calculation (3) Display module enhancements (4) initial release of the PowerLogic Remote Display and also includes security enhancements. NOTE: For more detailed information about any of these features, please find the document entitled "What’s new in ION7550/ION7650 v373" (7EN12-0276-00). In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). Note that releases of Meter Template files often do not keep pace with firmware releases so do not be concerned if the firmware version number in the label of latest available template file is not as high as the version number of the firmware file. The main thing is to get the latest available file for each of firmware and template. ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
      Important Notes: *Generally, two versions of firmware are available for the ION7x50 devices: VXXXe with IEC 61850 implementation, and; VXXXs without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware, the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware, the meter’s original logging memory will be restored.  

       
      V371​
      Firmware V371 is a general firmware release that adds support for the initial release of the PowerLogic Remote Display and also includes security enhancements. In preparation for upgrading your meter's firmware please download the latest firmware version (.upg file) and the appropriate Meter Template (.dcf file). ION Setup (freeware utility) is the recommended tool for the firmware upgrade process. See the Upgrading ION Device Firmware technical note for complete details.
      Important Notes: *Two versions of firmware are available below namely: V371e with IEC 61850 implementation, and;V371s without IEC 61850 implementation. *IEC61850 is supported with the consequence of a reduction of the available logging memory. If you upgrade a 10MB meter to use IEC 61850 firmware (7650V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7650V360s), the meter’s original logging memory will be restored. 
       
      V366
      Firmware version 366 (V366) for the ION7x50 adds Modbus mastering over TCP support for up to 10 connections. This is in addition to the 8 available Ethernet connections and is also in addition to the Modbus master functionality in both serial ports. This release also includes various communications bug fixes. When upgrading your meter's firmware please download the latest firmware version (.upg file) and the equivalent Meter Template (.dcf file). You can upgrade meter firmware using ION Setup or ION Enterprise. See the Upgrading ION Device Firmware technical note for complete details
      Important Notes from V360 (applicable to V366): * Two versions of V360 firmware are available below: with IEC 61850 implementation (7x50V360e) and without IEC 61850 implementation (7x50V360s). * IEC 61850 can only be purchased on 5MB meters, not 10MB meters. If you upgrade a 10MB meter to use IEC 61850 firmware (7x50V360e), the meter’s logging memory will be reduced to 5MB. If the meter is subsequently loaded with non-IEC 61850 firmware (7x50V360s), the meter’s original logging memory will be restored.* The non IEC 61850 firmware version (7x50V360s) still has new features available, such as COMTRADE waveform recording.* To find ICD files related to the IEC61850 implementation on ION7x50 meters, search the keyword icd on any schneider-electric.xxx site 
       
      V360
      Firmware version 360 (v360) for the ION7550/ION7650 adds IEC 61850 server functionality. This includes FTP support and the ability to save waveform data in COMTRADE format.
       
      V355
      Firmware version 355 (v355) and factory template 7550/7650_v355_FACPQ_V3.4.0.0.0 for the ION7550 / ION7650 adds International Electrotechnical Commission (IEC) 61000-4-30 Class A Edition 2 standard compliance for the ION7550 / ION7650 and the ability to configure the event priority value for digital input state change events.
       
      V350
      Firmware version 350 (v350) for the ION7550 / ION7650 adds a number of new features as well as support for the new Communications Card.
      New features
      • Disturbance Direction Detection capabilities are now available.
      • Localization options have been added to the meter, including:
        • the ability to set the language of the front panel display to English, Spanish, French or Russian.
        • the option to customized IEEE/IEC convention settings.
      • Setpoint learning functionality has been added. 
      • The meter can function as a Modbus gateway, forwarding Modbus packets from a master through the meter to downstream serial devices.
      • Trending and Forecasting functionality has been added.
      • The meter can now communicate selected values over the Ethernet via SNMP.
      • Support for a new communications card has been added.
      • A default IP Address has been added. For more information on these features, see the relevant sections in this document.
      Other changes
      • Power Availability has been removed from the default template.
      • V4, I4, I5 waveform recorders have been removed from the default template.
      • Thermal Demand has been removed from the default template.
       
      V331​
      Firmware version 331 (v331) for the ION7550/ION7650 meter improves Class A compliance with the IEC 61000-4-30 (2003 - 1st Edition), or “4-30” power quality standard. Compliance improvements included are Class A Flicker with no exceptions
       
      V330
      Firmware version 330 (v330) for the ION7550 / ION7650 meter supports Class A compliance with the IEC 61000‐4‐30 (2003 ‐ 1st Edition), or “4‐30” power quality standard.
       
      V321
      Firmware version 321 features enhanced Modbus Mastering with four ION modules new to the ION 7550 /ION 7650 platform. The Modbus Master Device and Modbus Master Mapping modules work together to offer improved setup of Modbus read functionality. The Averaging module provides simple averaging and easily links with other Modbus modules. The Modbus Master Options module allows multiple serial connections to different loops of Modbus devices.
      Advanced meter security provides an additional layer of security, allowing you to configure up to 16 users, each with unique access rights to the meter. Access rights consist of different security levels, permitting different users to read values, perform resets, time sync the meter clock, or configure meter settings.