TOG-10 Spring Toggle Cavity fixing

Thorsman TOG, M5x80 mm, Cavity Fixing SpRing Toggle, Set of 51

Catalogue Number: 1208060
TOG-10 Spring Toggle Cavity fixing
Colour: Per UOM Std.
  • 1 PCE


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Range of product
Product or component type
cavity fixing
Product name
Thorsman TOG
Device short name
Provided equipment
Mounting support
board material
Device application
board material
Mounting support
wall mounted
Thread type
Screw diameter
5 mm
Screw length
80 mm
Drilling diameter
14 mm
Colour tint
Quantity per set
set of 50
Sale per indivisible quantity
  • screw: steel electroplated
  • cavity fixing: sheet metal electroplated
    • Practical load capacity
      pull-out load: 180 N for 13 mm plasterboard
      0-45 mm fixture
      Environmental characteristic
      fire resistance
      Sustainable offer status
      Green Premium product
      REACh Regulation
      Free of Substances of Very High Concern above the threshold
      REACh free of SVHC
      EU RoHS Directive
      Pro-active compliance (Product out of EU RoHS legal scope)
      Toxic heavy metal free
      Mercury free
      RoHS exemption information
      China RoHS Regulation
       Pro-active China RoHS declaration (out of China RoHS legal scope)
      Environmental Disclosure
      Circularity Profile

      Documents & downloads

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      • Product Brochures

      • Technical Data Catalogues

      • Catalog Page

      • Product Environmental

      • Handout

      • Certificates (MSDS)

      • Declaration of Conformity

      Frequently Asked Questions

      hide show

      Trace SW4024 shows error under/over speed as yes, what does that mean?

      TRACE SW4024 shows Generator under/over speed error

       The Trace SW4024 120/60hz has a preset AC2 allowable frequency range from (53-67 hz)
      If there is a frequency out of that range you will get a generator under/over frequency.
      Solution: Service generator, replace bushings if applicable, and try to reduce max charge rate to see if the remedies the generator input. 

      What is the life cycle of the 30MBP?

      The 30MBP has been tested to 12000 cycles.

      What is the rated operational current and durability when used with DC voltage for a ZBE102

       0.55Amp at 125V dc-13, and durability of 1000000 cycles

      How to upgrade firmware on a PM800 series meter from version OS 10.060 or below to the latest version

      Product Line
      PM800 series 
      PM820, PM850 and PM870

      Firmware upgrade

      It is not possible to directly upgrade the firmware on a PM800 series meter running an OS version below 10.4 to the latest available release.

      *Warning: The firmware utilities listed here can cause permanent damage to your product if applied incorrectly. Before downloading any firmware updates, verify the firmware you are downloading is appropriate for the specific model number of your product. If you have any doubts, contact Technical Support for guidance. 

      *Warning: Devices should be disconnected from all monitoring software before performing a firmware upgrade*

      The following is the upgrade procedure for a PM8xx meter running OS 10.060, RS 10.700, DL 10.000 or below

      1. Use DLF-3000 to download RS 10.700 to the device
      2. Download OS 10.400 to the device
      3. Download DL 10.700 to the device
      4. Download the latest OS to the device
      5. Verify the new firmware version by selecting MAINT -> DIAG -> METER from the front panel of the meter.

      Download the file attached below which contains OS 10.4 firmware

      *Refer to FAQ  FA237920 for a link to the latest firmware, the DLF-3000 download tool, and more instructions on upgrading the firmware on a PM800 series meter.

      What is the difference between CA2KN and CA3KN?

      What is the difference between CA2KN and CA3KN?

      Product Line:
      Relays and Timer

      All products

      Product features

      CA2 has AC coil. CA3 has DC coil.

      CTA-ID : 2050650

      SQL Reporting Services service will not start

      Goals and Symptoms

      SQL Server Reporting Services fails to start with the following error:

      The SQL Server Reporting Services (ION) service failed to start due to the following error:
      The service did not respond to the start or control request in a timely fashion.

      Additional errors in the Windows System Log include the following:

      A timeout was reached (30000 milliseconds) while waiting for the SQL Server Reporting Services (ION) service to connect.

      Facts and Changes


      ION Enterprise (IONE) or StruxureWare Power Monitoring (SPM) with SQL Reporting Services

      Causes and Fixes


      If there are no other errors in the Windows Application or System Logs, the issue might simply be that Reporting Services is taking longer than the 30,000 milliseconds to start up, and the Service Controller is stopping the process.


      A simple registry key can be added to increase this timeout.

      Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

      1) Open up regedit.exe and browse to HKLM\System\CurrentControllset\Control
      2) If it is not already there, create a new DWORD called ServicesPipeTimeout.
      3) Set the value (decimal) to something higher than 30,000 ms (i.e. 120,000 ).
      4) Restart the Server and see if the SQL Reporting Services service starts up.

      If the service does not start, the timeout might have to be further increased.

      Legacy KB System (APS) Data: RESL209797 V1.0, Originally authored by MaTh on 11/28/2012, Last Edited by MaTh on 11/28/2012
      Related ranges: Power Monitoring 7.0, ION Enterprise V6.0

      How is the current rating on an ATS48 soft start determined from the part number?

      How is the current rating on an ATS48 soft start determined from the part number?

      Product Line:
      All ATS48, Altistart 48

      All models, all versions


      The ATS48 part numbering system is as follows:

      The letter after ATS48 indicates the placement of the decimal point with the following 2 digits.
      "D" means there are 2 digits to the left of the Decimal:  (Example:  ATS48D17Y would be rated for 17.0 amps)
      "C" means there are 3 digits to the left of the decimal:  (Example: ATS48C17Y would be rated for 170.0 amps)
      "M" means there are 4 digits to the left of the decimal: (Example:  ATS48M12Y would be rated for 1200.0 amps)

      ATS48 softstart current ratings:
      ATS48D17Y - 17A          ATS48C11Y - 110A          ATS48M10Y - 1000A         
      ATS48D22Y - 22A          ATS48C14Y - 140A          ATS48M12Y - 1200A
      ATS48D32Y - 32A          ATS48C17Y - 170A         
      ATS48D38Y - 38A          ATS48C21Y - 210A         
      ATS48D47Y - 47A          ATS48C25Y - 250A         
      ATS48D62Y - 62A          ATS48C32Y - 320A         
      ATS48D75Y - 75A          ATS48C41Y - 410A         
      ATS48D88Y - 88A          ATS48C48Y - 480A          
                                             ATS48C59Y - 590A          
                                             ATS48C66Y - 660A          
                                             ATS48C79Y - 790A       

      IPC Error 10060 in the Activity Log and losing communications to devices in System Manager Software 4.3

      IPC Error 10060 shows up in the activity log and several devices stop communicating.
      Errors in the csinfo.log may show up as: 
      10/19/2017 09:52:16:112 AM: (Process=PLEvtSrv; Thread=198232): CsLogEvent - IPC failure - CCIPC_WSA_API::Connect() - WSALastError from Connect = 10055.; OS reports:An operation on a socket could not be performed because the system lacked sufficient buffer space or because a queue was full.

      Product Line
      SMS 4.3

      SMS 4.3

      This issue can arise when resources on the server are or were maxed out such as RAM or out of free space. 

      The first step is to resolve any resource issues. 

      To help resolve RAM issues
      See FA213995

      Finally, Run the Admin Utility by going to the Start Menu
      Click Programs
      Click PowerLogic
      Click Tools
      Click Admin Utility 
      Enter the Administrator login credentials. 
      When done Click Ok and Reboot. 

      COM'X210 timeout error: Winsock error occurred during connect attempt on socket error = 10060

      COM'X Timeout Error

      Product Line


      Winsock error occurred during connect attempt on socket error = 10060
      This error occurs when trying to read a slave device register, but able to read real-time values on the device page.


      To resolve the issue the Modbus TCP port 502 needs to be enabled.

      How to Configure the Firewall settings:
      • Click Settings > Security > Firewall Management. Configure each interface by protocol according to the available options below. Enable Modbus TCP Port 502
      • Alternatively, click Defaults to reset to defaults.
      • Click Save changes

      How do you change the carrier switching frequency in an ATV66 drive?

      How do you change the carrier switching frequency in an ATV66 drive?

      Product Line:
      Altivar ATV66


      Needs to change the switching frequency because of motor noise.

      The only way to change carrier frequency is to go from CT or VT to VTLN or NOLD in menu 7.13.
      There is no separate parameter available for switching frequency adjustment.
      Refer to the ATV66 user manual VD0C06S305C  page 61.

      CTA-ID : 2018068

      What is the contact rating of the Tesys D-line relays?

      Checking on the Tesys D-line relays contact ratings.

      Product Line:
      Tesys D Contactors

      IEC Contactors and Starters

      The contacts are rated NEMA A600 10 amps continuous, and NEMA Q600 2.5 amps continuous.

      What is the ATV28 replacement kit part number for the size 7 ATV31HU22M2, ATV31HU22M2, ATV31HU30M3X, ATV31HU40M3X, ATV31HU22N4,
      ATV31HU30N4, ATV31HU40N4, ATV31HU22S6X, ATV31HU40S6X units?

      Issue:   What is the ATV28 replacement kit part number for the size 7 ATV31HU22M2, ATV31HU22M2, ATV31HU30M3X, ATV31HU40M3X, ATV31HU22N4,<br />ATV31HU30N4, ATV31HU40N4, ATV31HU22S6X, ATV31HU40S6X units?
      Product Line:   ATV31
      Environment:  ATV31HU22M2, ATV31HU22M2, ATV31HU30M3X, ATV31HU40M3X, ATV31HU22N4,<br />ATV31HU30N4, ATV31HU40N4, ATV31HU22S6X, ATV31HU40S6X 
      Cause:   ATV28 conversion kit


      Are the ATV21 and ATV212 drives plenum rated?

      Are the ATV21 and ATV212 drives plenum rated?

      Product Line:
      Altivar 212



      The open type ATV21/ATV212 and the enclosed SFLEX are plenum rated. The SFLEX is stated in the brochure (8839BR0501R8/07) under environmental specs and also in the SFLEX Instruction Bulletin (30072-451-83C).

      Devices names on ECC21/EGX400 web pages do not match what was entered in WebPageGenerator

      Product Line

      Web Pages

      Certain character combinations cannot be used in WebPageGenerator. When the HTML code is created, the program interprets the characters as HTML code.

      Replace known non-useable characters.
      Use spaces or underscores between letters and numbers.

      Characters with known issues
      'Z4' is replaced with "return"
      'Z5' is replaced with "break; case"

      Conext SW - Installation/ Wiring issue.


      Customer is installing the Conext SW and wants to confirm the wiring of the AC and DC cabling. 


      Conext SW 2524 120/240 Split-phase (865-2524)
      Conext SW 4024 120/240 Split-phase (865-4024)


      See the attached wiring diagrams for the Conext SW and Conext SW-NA.
      Do not mix AC and DC wiring in the same conduit or panel. Consult the applicable installation code for details.
      There are two dual 3/4" /1" trade-size knockouts on the side panel and another two on the bottom panel for AC wiring. Use the same trade size of strain relief as the trade size of the knockout(s) you are using.


      What's the difference between the SyMax Model 50 programmable controllers 8005CP50 and 8005CP51?

      The difference between the two SyMax Model 50 programmable controllers is the power voltage rating.
      8005CP50 is a 120/240 VAC Processor Unit.
      8005CP51 is a 24 VDC Processor Unit.

      Legacy KB System (APS) Data: RESL169642 V1.0, Originally authored by on , Last Edited by on
      Related ranges: Sy/Max

      How to gear in two LXM28 drives in SoMachine?

      Setup function block GearIn_LXM28 so that the master and slave drives follow each other perfectly

      Product Line:

      The NUM of the GearIn_LXM28 function block should be set to 1280000 and the DENUM should be set to 8192 (2048 x 4).
      This will make the perfect gear between the master and slave.

      What is the native resolution of the encoder counts for Lexium 28 servo drives?

      The native resolution for Lexium 28 is 1280000 counts per revolution on the motor.

      This is important to know especially when using the LXM28 in gear mode.
      The factory default ratio for gear mode is 128/10      (128 = numerator  10 = denominator)
      The equates to 128 motor increments for 10 pulses applied to the pulse train input.  

      Rev 10-23-18

      What is the factory default scaling on Lexium 28 servo drives?

      The factory default for position scaling is 128 as the numerator and 10 and the denominator.  Parameters P1-44 and P1-45 respectively.
      These values are based on the encoder feedback resolution of 1280000 counts per revolution from the motor.

      With the factory default scaling a commanded move of 100000 will result in the motor shaft making one full revolution.

      rev 7-19-18


      What is the native resolution of the encoder counts for Lexium 28 servo drives?

      The native resolution for Lexium 28 is 1280000 counts per revolution on the motor.

      This is important to know especially when using the LXM28 in gear mode.
      The factory default ratio for gear mode is 128/10      (128 = numerator  10 = denominator)
      The equates to 128 motor increments for 10 pulses applied to the pulse train input.  

      rev 10-19-17

      What is the expected operating life of the Circuit Monitor 2000 series LED Display(CM2000)?

      How long will the LED display on a CM2000 series meter operate before failure

      Product Line
      CM2000 series meter

      Product Longevity

      Operating life of the LED display

      Due to the high efficiency of the LED's the operating lifetime should exceed 100,000 hours or 11 years of use.

      What registers is the IP address of a PM8 with PM8ECC stored?

      The IP address of the Ethernet Option Module is stored in registers 622 and 623.
      Register format:
      1st Register High byte: IP Address 1st Octet
      1st Register Low byte: IP Address 2nd Octet
      2nd Register High byte: IP Address 3rd Octet
      2nd Register Low byte: IP Address 4th Octet

      Range: to

      In this example we are assuming that the PM800 we are reading has a current IP configuration of

      1. Read registers 622 and 623

      2. Convert the register data into binary format:
      Register 622: 2728 dec = 101010101000 bin
      Register 623: 24593 dec = 110000000010001 bin

      3. Convert the binary data into High and Low bytes for each register:
      Register 622: 1010 10101000
      High byte = 1010 = 00001010
      Low byte = 10101000

      Register 623: 1100000 00010001
      High byte = 1100000 = 01100000
      Low byte = 00010001

      4. Convert the High and Low Bytes back to decimal format:
      Register 622:
      High byte = 00001010 bin = 10 dec
      Low byte = 10101000 bin = 168 dec

      Register 623:
      High byte = 01100000 bin = 96 dec
      Low byte = 00010001 bin = 17 dec

      IP address =

      Note: You can use the same procedure to determine the IP Subnet Mask and IP Router Address which are contained in the following registers.
      IP Subnet Mask: 624 and 625
      IP Router Address: 626 and 627

      Legacy KB System (APS) Data: RESL204825 V1.0, Originally authored by MaTh on 03/16/2011, Last Edited by MaTh on 03/16/2011
      Related ranges: PM8ECC, PM800 series

      What's the difference between ATS22..S6U and ATS22...S6 Softstart models?

      What's the difference between an ATS22..S6U and  ATS22..S6 soft start models?

      Product Line:
      Altistart 22 ATS22

      All models, All series

      Altistart has difference voltage suffix S6U and S6.  

      The ATS22..S6 model requires 220vac control power and has 24vdc logic inputs.

      The ATS22..S6U model requires 110vac control power and has 110vac logic inputs.

      STBACO1225 Field Wiring Shown Incorrectly

      Goals and Symptoms

      The purpose of this resolution is to provide the correct field wiring pinouts for the STBACO1225 Analog Current Output module.

      Causes and Fixes

      The STB Hardware Components Reference Guide, p/n 890USE17200, v3.0 and current STBSPU1000 (v2.00, 1/2006) on-line help incorrectly show pin 3 of the STBACO1225 terminal blocks as output to field actuators. Pin 2 is the correct output point for this module. The wiring diagram printed on the module's side is correct. Reference these illustrations for proper module wiring;

      The following field wiring example shows how two single-ended analog actuators can be wired to the STBACO1225 module. Two separate external power supplies are needed to make sure that the proper current is delivered to each actuator.

      If you want to use 24 VDC from the islands actuator bus to power a single-ended analog field device, this power can be delivered through the output module. To do this, use pins 1 and 6 as follows


      Legacy KB System (APS) Data: RESL175564 V1.0, Originally authored by on , Last Edited by on
      Related ranges: Advantys STB

      ION_Data Maintenance Job Fails

      Goals and Symptoms


      The scheduled maintenance job for the ION_Data database fails due to insufficient space on the C drive.


      The following information appears in the Task History of the Maintenance job for the ION_Data database:

        • Step 1

          Executed as user: NT AUTHORITY\SYSTEM. Insufficient space is available on C: drive to execute the requested task. The system database tempdb must be able to grow to 1085.60 MB to complete the requested task.


          Job Outcome

          The job failed.    The Job was invoked by Schedule 11 (Schedule for [ION_Data] - MAINTENANCE - Job).    The last step to run was step 4 (Step 4 - Email On Task Failure).

      Facts and Changes



      Database Manager

      Causes and Fixes


      There is insufficient disk space on the C drive.  If the available space is less than 1.1GB, the Maintenance schedule will not work.


      Free up space on the C drive to let the system database (tempdb) to grow to 1.1 GB.

      Alternatively, move tempdb to a location where there is sufficient space.  See KB article 10156 for instructions on how to do this.


      Original article#10873

      Legacy KB System (APS) Data: RESL182947 V1.0, Originally authored by DaMi on 03/20/2007, Last Edited by DaMi on 03/20/2007
      Related ranges: ION Enterprise

      How can I direct the diagnostics display to write to a file on the E-series SCADAPack file system?

      The diagnostic display can be directed to an SCADAPack E file, rtudiag.log with the use of the FILEDIAG command.

      The diagnostic display can only be directed to a single service at any given time, and so if the diagnostic mode is already enabled in the RTU, it will have to be disabled before diagnostic file logging can commence.

      If the FILEDIAG command is invoked while a diagnostic display session is active, the following message will be displayed

      Diagnostic display already in-use

      Use RESTART DIAG to disconnect remote user

      The available commands are as follows:

      FILEDIAG [filesize]
       This command is used to enable diagnostic file logging. Filesize is an optional parameter:

      · If filesize is not specified, there is no limit to the size of the log file (rtudiag.log).  

      · If filesize is specified, diagnostic file logging is stopped when the rtudiag.log file exceeds that size. Because the filesize parameter is used as a trigger to stop diagnostic logging, a few seconds worth of diagnostic information may be appended to the rtudiag.log file after the specified file size is reached.

      Activating diagnostic file logging will overwrite any previously created rtudiag.log files.
      FILEDIAG 0
       This command is used to disable diagnostic file logging.
      A FILEDIAG request with no file size specified will be characterized by the following messages. On SCADAPack 530E and SCADAPack 535E RTUs, the /user prompt replaces c:\ in the messages.

      Diagnostic File Logging Commenced (c:\rtudiag.log). Max size not restricted

      Use command FILEDIAG 0 to disable

      A FILEDIAG request that specifies a file size, e.g. FILEDIAG 12000, will be characterised by the following messages:

      Diagnostic File Logging Commenced (c:\rtudiag.log). Max size = 12000 bytes

      Use command FILEDIAG 0 to disable

       A FILEDIAG 0 request to disable diagnostic file logging will be characterised by the following message

      Diagnostic File Logging Disabled


      What are the specifications on R1 and R2 Relays for ATV61 or ATV71 Drives?

      what are the specifications on R1 and R2 Relays for ATV61 or ATV71 Drives?

      Product Line:
      ATV71, ATV61, Altivar 61, Altivar 71



      R1A  N/O contact
      R1B  N/C contact
      R1C  Common point C/O contact of programmable relay R1
      R2A  N/O contact
      R2C  Common Point C/O contact of programmable relay R2

      • Minimum switching capacity: 3 mA for 24 Vdc
      • Maximum switching capacity on resistive load:
      5 A for 250 Vac or 30 Vdc
      • Maximum switching current on inductive load (cos ϕ = 0.4 L/R = 7 ms):
      2 A for 250 Vac or 30 Vdc
      • Reaction time: 7 ms ± 0.5 ms
      • Service life: 100,000 operations at max. switching power

      Power Monitoring Expert - All Dashboards return no data. I see an error like 'sqlserverSpatial110.dll' in the Diagnostics.LogEventView in the Applications Modules database


      After logging into Web Applications, all dashboards state "no data returned". In the Application Modules Database, in the Diagnostics.LogEventView table the following message is returned from Data Source Bus:

      An unexpected error has occurred. Please consult the system diagnostic information.

      Extended Information:
      LogClientExtendedInformation: ApplicationModule: Data Source Bus
      Description: The type initializer for 'ExtentPlaceholderCreator' threw an exception.
      State: System.TypeInitializationException: The type initializer for 'ExtentPlaceholderCreator' threw an exception. ---> System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.EntryPointNotFoundException: Unable to find an entry point named 'SetClrFeatureSwitchMap' in DLL 'SqlServerSpatial110.dll'.
         at Microsoft.SqlServer.Types.GLNativeMethods.SetClrFeatureSwitchMap(Int32 clrFeatureSwitchMap)
         at Microsoft.SqlServer.Types.SqlGeometry.IsValidExpensive()
         at Microsoft.SqlServer.Types.SqlGeometry.Construct(GeoData g, Int32 srid) 

      Product Line

      Power Monitoring Expert 8.x


      Web Applications - Dashboards


      Under some conditions, applying SP3 to SQL Server 2012 breaks compatibility between SQLServerSpatial110.dll and the Microsoft.SQLServer.Types library. Should his happen, the DataSourceBus cannot successfully initialize which prevents all of the Web Applications expect for Diagrams and Reports from working. If this condition exists on a server on which PME is being installed or upgraded, the install/upgrade fails on 'Configuring Web Framework'.

      Further details on the Microsoft SQL Server compatibility is available at this link:


      *Warning: Take backups of any files prior to modifying them. Ensure the backups are in a location that will not be overwritten (i.e. the Desktop).

      Look in "C:\Windows\assembly" to identify which versions of "Microsoft.SqlServer.Types.dll" exist (see attached screen capture).
      We hope to see "10" and "11".  If so, then we can potentially force a “down-rev” for our AppMods services.
      Assuming version 10 exists,
      1. Stop the ApplicationModules services
      2. Edit the file \Applications\bin\Framework.ServiceHost.exe.config by copying in the xml fragment below just above the </configuration> tag at the end of the file

          <assemblyBinding xmlns="urn:schemas-microsoft-com:asm.v1">
                  <assemblyIdentity name="Microsoft.SqlServer.Types" publicKeyToken="89845dcd8080cc91" />
                  <bindingRedirect oldVersion="" newVersion="" />
      1. Start the ApplicaionModules services
      2. Monitor the Diagnostics.LogEventView table to verify that the Data Source Bus initializes properly. If you have been successful, you should see a message like:
        "Completed data source initialization. The data source was assigned ID 1."

      Additional Information

      This workaround forces the ApplicationModules services to use version 10 of the Microsoft.SQLServer.Types library.. This problem has been addressed in Power Monitoring Expert 8.2. PME 8.2 uses version of this library which does not have this problem which we force it to use via the web.config file.


      What is the replacement for the legacy Magelis XBTGT4330 or XBTGT4340?


      The XBTGT4330 and XBTGT4340 are legacy HMI and no longer in production. What are the options for replacing them?

      Product Line

      Legacy Magelis HMI, XBTGT series


      Physical Magelis HMI


      The XBTGT4330 is a 7.5" (320x240 pixels) panel without Video playback capability.
      The XBTGT4340 is a 7.5" (320x240 pixels) panel with Video playback capability.


      There is no official direct replacement from the XBTGT4340 product page, however, these are the closest options:


      Option 1:

      If Multimedia Video playback is not required (which the legacy XBTGT or GK panels ending with "40" had), the closest fit would be the HMIGTO4310, as it is the same screen size at 7.5" (the mounting solution will be a little different though keep in mind). This panel has more memory and a higher resolution (640x480 pixels) than the XBTGT4340.


      Option 2: 

      The HMIG3U option has a faster CPU and higher screen resolution options starting at 800x480 pixels 7" widescreen to 1280x800 pixels 12" widescreen.


      Option 3:

      If video playback is required, then you'll need to look at the windows-based HMIG5U2. 


      Reference: HMIGTU (options 2 and 3) series catalog:

      Energy Meter shows "Phase Loss" Alarm

      Energy meter shows “Phase Loss” alarm on front display.

      Product Line
      Energy meter (EMB and EME series).

      Installing/wiring energy meter

      If the voltage of any phase is measured as less than 75% of the voltage on any other phase, the display will show PHASE LOSS and indicate the specific phase(s).

      If the energy meter is installed with the proper number of phases (see selection below to determine this) then the phase voltages should be verified. If the number of phases installed is not correct, then the phase loss alarm will be indicated in all operating conditions.

      It’s very important to know the model number of your Energy meter.  
      For example, users see “Phase Loss” error when they use EMB2043 (1 phase, 3 wire) with 1 phase, 2 wire application.

      As a result, it’s very important for users to know their application and use appropriate meter that meets their system type.  Please review the tables below for selecting correct meter.

      Basic 120/240 Volt 208 Wye

      EMB1010 Basic 100A 1 Phase, 2 wire installation 1 CT
      EMB1021 Basic 200A 1 Phase, 2 wire installation 1 CT
      EMB1032 Basic 300A 1 Phase, 2 wire installation 1 CT
      EMB2010 Basic 100A 1 Phase, 3 wire installation 2 CTs
      EMB2021 Basic 200A 1 Phase, 3 wire installation 2 CTs
      EMB2032 Basic 300A 1 Phase, 3 wire installation 2 CTs
      EMB2043 Basic 400A 1 Phase, 3 wire installation 2 CTs
      EMB2083 Basic 800A 1 Phase, 3 wire installation 2 CTs
      EMB3010 Basic 100A 3 Phase, 4 wire installation 3 CTs
      EMB3021 Basic 200A 3 Phase, 4 wire installation 3 CTs
      EMB3032 Basic 300A 3 Phase, 4 wire installation 3 CTs
      EMB3043 Basic 400A 3 Phase, 4 wire installation 3 CTs
      EMB3083 Basic 800A 3 Phase, 4 wire installation 3 CTs
      EMB3084 Basic 800A 3 Phase, 4 wire installation 3 CTs
      EMB3164 Basic 1600A 3 Phase, 4 wire installation 3 CTs

      Extended Range 120/480 Volt Wye

      EME1010 Basic 100A 1 Phase, 2 wire installation 1 CT
      EME1021 Basic 200A 1 Phase, 2 wire installation 1 CT
      EME1032 Basic 300A 1 Phase, 2 wire installation 1 CT
      EME2010 Basic 100A 1 Phase, 3 wire installation 2 CTs
      EME2021 Basic 200A 1 Phase, 3 wire installation 2 CTs
      EME2032 Basic 300A 1 Phase, 3 wire installation 2 CTs
      EME2043 Basic 400A 1 Phase, 3 wire installation 2 CTs
      EME2083 Basic 800A 1 Phase, 3 wire installation 2 CTs
      EME3010 Basic 100A 3 Phase, 4 wire installation 3 CTs
      EME3021 Basic 200A 3 Phase, 4 wire installation 3 CTs
      EME3032 Basic 300A 3 Phase, 4 wire installation 3 CTs
      EME3043 Basic 400A 3 Phase, 4 wire installation 3 CTs
      EME3083 Basic 800A 3 Phase, 4 wire installation 3 CTs
      EME3084 Basic 800A 3 Phase, 4 wire installation 3 CTs
      EME3164 Basic 1600A 3 Phase, 4 wire installation 3 CTs

      NOTE: the meter will operate, however the phase loss alarm will constantly be present if the improper meter is in use.

      Description of P1-46 on LXM28 drive

      Description of P1-46 on LXM28 drive

      Product Line:

      That parameter is for ESIM output resolution.
      Default is 2048 counts from the encoder output based on 1 rotation of the motors encoder at 1280000 counts

      What values should be set for the potential transformer (PT) primary and secondary values in a CM4000 when connecting the voltage inputs of meters directly to the bus (with fuses)?

      A user may want to know the PT primary and secondary values for a CM4000 upon initial setup

      Product Line


      The meter may be set to "No PT" or the PT ratio may be used. 

      When setting the PT ratio, one may select "No PT" for the PT Primary Scale - there is no requirement to set the PT ratio if "NO PT" is chosen.

      The PT Primary and PT Secondary inputs are still available, but they are not used when "No PT" is selected for the PT Pri Scale.
      A user would set the PT ratio to "No PT" when the system voltage used by the load to be metered is the same as the system voltage connected directly to the meter (i.e. direct connect with no potential transformers used).

      The PT ratio needs to be set only when the load is using a different voltage from the meter voltage inputs (i.e. potential transformers are being utilized). Potential transformers are used when the voltage of the electrical system is higher than the rated specifications of the meter voltage inputs. The PT primary and secondary ratio on the meter should match that of the potential transformers in the field.

      Example 1: When metering a 1.2 kV system with a set of PT's that contain a ratio of 1200:120, the PT Primary of the meter should be set to 1200 and the PT Secondary of the meter should be set to 120.
      (Potential transformers are used in this scenario because 1.2 kV exceeds the acceptable voltage input threshold the CM4000 can withstand (1–690 L-L, 400 L-N)

      Example 2: When metering a a 480V L-L system, no PT's are being used. The system voltage is directly connected to the metering inputs. In this scenario, you would set the PT Pri Scale of the meter to "No PT".

      Note: If the meter receives voltage that is the same as the voltage used by the load and "No PT" is NOT selected, then a PT ratio of 1:1 would need to be used and is still acceptable. (i.e.This result can be achieved by setting the PT Ratio to 120:120 or 480:480)

      How does an ION 8600/8650 with the standard power supply option obtain its control power?

      The documentation for the ION 8600/8650 does not include all possible configurations.

      Product Line
      ION 86x0

      ION 86x0 Control Power

      How does the ION 8600/8650 derive its control power when there is no neutral conductor connected to the meter. For example: A 9s meter is configured with no neutral line.

      When an ION 8600 is equipped with a standard power supply it obtains its control power from the line voltage at the "Stabs". 
      It is possible to wire and power a meter with no neutral connected even though the meter has a neutral connection. 

      9S/39S, 36S/76S 
      120-277 VLN RMS (-15/+20%) @ 47-63 Hz

      120-480 VLL RMS (-15/+20%) @ 47-63 Hz 

      In a situation where the meter is configured with no neutral line the control power would be derived from 2 of the 3 phases. The voltage average between any 2 phases would need to be 120V.

      When powering the meter with 120V L-L be mindful of possible voltage sags from the utility company.
      If you require monitoring below 120V it is recommended that you configure the meter with either the standard low voltage power supply or the Auxiliary powered option.

      Additionally, the ION8650 autosenses the voltage between Line to Line or Line to neutral. If the Line to Neutral value is within the correct control power range the meter will use that voltage to power the meter. However, if the Line to Neutral value is not with int the control power range the meter will use the Line to Line value

      For Burden Ratings of ION meters, Powerlogic meters, and Sepam Relays, refer to the following link: index?page=content&id=FA212617

      XW Won't qualify generator.


      XW inverter charger will not qualify AC generator. AC IN light blinks
      AC input qualification, overloading the generator, unable to sustain battery charging and and running loads (multi-tasking)


      XW 4024/4548/6048 with AC generator


      1) Ensure generator is split phase 120/240, not 120 monophase or 120/208V. Voltage from (L1 to N) and (N to L2) should add up exactly to (L1 to L2) voltage
      3) Recommended, size your generator 2 times the rating of the XW system.
      2) Ensure no neutral to ground bond in Generator
      3) Connect gen output to AC2, not AC1 and open up AC2 parameters in XW advanced settings - ac settings menu
      4) Reduce max charge rate in XW
      5) If Kohler RES series generator, see  Solution 1179


      1) XW can only connect to splt-ph 120/240 unless converted to monophase 
      2) Potential ground loop
      3) AC2 qualification parameter window much wider than AC1
      4) Gen being overloaded by combination of house loads and XW charger.

      Can a circuit breaker be operated at a voltage less than the voltage marked on the breaker?

      Is it OK to apply a circuit breaker on a voltage system rated lower than the rating of the breaker?

      Product Line:
      MCB and MCCB circuit breakers

      Circuit breakers are typically marked only with a few standard voltages, while other voltage systems exist.

      Yes. According to 2011 NEC article  240.83(E), a circuit breaker may be used at voltages equal to or less than its voltage rating. 
      When applied on a system of lower voltage than marked, he interrupting rating is equal to the next highest marked interrupting rating. 
      The only exceptions to application at less than rated voltage are:
      1. QO and HOM -GFI, -EPD, -AFI, -CAFI, and DF circuit breakers must be applied on 120/240 Vac systems only (they need over 100 Vac to power the electronic modules)
      2. EHB-EPD and EDB-EPD type breakers which must be applied on 480Y/277 systems only

      NOTE:  Circuit breakers marked with DC ratings only are not suitable for application on AC systems, and circuit breakers marked with AC ratings only are not suitable for application on DC systems.

      What is the advantage of the Protected LED light modules in the new XB4 and XB5 22mm push button lines?

      What are the characteristics of our XB4/XB5 light module?

      Product Line:
      Harmony Push Buttons

      North American Products

      The light module contains electronics to handle surges on the control system.
      Specific characteristics and ratings of Protected LED light modules:

      Surge withstand Conforming to IEC 61000-4-5 2/1 kV,
      Resistance to fast transients Conforming to IEC 61000-4-4 2 kV
      Resistance to electromagnetic fields, Conforming to IEC 61000-4-3 10 V/m
      Resistance to electrostatic discharges, Specific Characteristics of Protected LED Light Modules Only

      Voltage limits
      Nominal voltage
      24 V: 19.2 to 30 Vdc; 21.6 to 24.6 Vac
      120 V: 102 to 132 Vac
      240 V: 195 to 264 Vac

      Current consumption Applicable to all colors
      24 Vac/Vdc supply blocks: 18 mA
      120 Vac supply blocks: 14 mA
      240 Vac supply blocks: 14 mA

      Service life At nominal voltage and at an ambient temperature of 77 F (25C)
      100,000 hours

      Resistance to electrostatic discharges, Conforming to IEC 61000-4-2 8/6 kV,
      Electromagnetic emission Conforming to EN 55011 Class B
      Conforming to IEC 61000-4-2 8/6 kV


      Why is my drive not storing parameter changes after a power cycle.

      Parameter changes made to the drive over a network (ModBus, CANopen, etc)  reset to default values after a power cycle.

      Product Line:
      ATV31, ATV312, ATV12, ATV61, ATV71

      All part numbers.
      Adjusments via network

      Parameter changes are made to RAM and not to EEPROM

      Adjustments made over the network are stored to the operating memory (RAM) in the drive so it will be lost after a power cycle.
      To have the settings stored to the EEPROM the customer must set Bit 1 of the CMI (Extended control word; address 8504) to 1.
      This bit will reset to 0 after a save had been completed.

      NOTE: The EEPROM has a limit to the number of times it can be written.  This is 1,000,000 writes for the ATV312.  ATV12, ATV61 and ATV71 are limited to 100,000 writes

      Is there a maximum number of writes to assign a Flash Memory PCMCIA TSXMFPP0002M?

      Goals and Symptoms
      Is there a maximum number of writes to assign a Flash Memory PCMCIA TSXMFPP002M?

      Facts and Change

      TSXMFPP002M, TSX Micro, TSX Premium.

      Causes and Fixes

      The PCMCIA card TSXMFPP002M has a ST Flash IC M29W160 and  the average value of writes is 100,000 Program/Erase cycles per Block. Attached is the flash memory datasheet.

      How do I hardwire 10kva and 20kva transformers in a 208/120 or 240/120 environment

      Implementing a hardwire stepdown transformer in a 208v or 240v environment

      Product Line:

      Smart-UPS / Symmetra


      APTF10KT01, APTF10KW01, and APTF20KW01, All Serial Numbers


      Unbalanced UPS outputs require a stepdown transformer to power 120v loads


      This document refers to installing  the APTF10KT01, APTF10KW01, and APTF20KW01 transformers in a North American 120/240 or 120/208 environment. For installations in other regions please consult the users manual.

      The wiring block outputs are as follows:

      For domestic use, make sure that the Terminal Block Jumper is installed between the Ground Terminal and Terminal 8 on the output wiring block, as illustrated on page 8 of the user manual. Please also make sure that the input voltage switch is in the correct position.

      The step-down transformer provides 240/120 output as 2 120v hots, a neutral, and a ground. It provides 208v output as a 120v hot, an 88v hot, and a ground. The 120v hot (terminal  7) and the 88v hot (terminal 9) are 180 degrees out of phase. You will measure 208v from terminals 7 to 9. The step-down transformer is not able to provide 2 120v hots that are 120 degrees out of phase as you would see with utility power.

       Note: If your installation requires both 208v and 120v output power you will need 2 separate subpanels: a 240v/120v panel and a dedicated 208v subpanel.

      Lost Neutral - effects on loads and UL1449


      Lost Neutral - effects on loads and UL1449

      Product Line:

      All Back-UPS, Back-UPS PRO and Personal Surge


      Lost Neutral in electrical infrastructure.


      Lifted neutral at utility panel.


      In a typical balanced load with all loads using the neutral return and the neutral is severed, the voltage from each Phase appears across each load and is added on itself. This is a typical fault condition. Underwriter's Laboratories realized that this fault condition is common and it is not up to the Surge Protection Industry to prevent these failures but in the event of this common failure, UL addressed this condition by requiring all Surge Protectors to pass a fault of 240 VAC at different current levels to simulate different loads. These currents are: 125 mA rms. 500 mA rms. 2.5 A rms. and 5 A rms. They also require an unlimited current test (1000 A rms. or greater). 240 VAC is used because most household wiring is 120/240 3 wire single phase and a lost neutral produces 240 VAC. The unit during this test has cheesecloth wrapped around it. The unit may not emit flame nor can it char the cheesecloth nor can it create an opening in the housing that exposes live metal parts large enough for a child's finger to be inserted. After the test, the unit may not allow leakage currents of > 0.5 mA from Line to Ground and Neutral to Ground also it must withstand a dielectric voltage of 240 VAC for minute between each protected mode. Our units have passed this stringent test requirement in order to get UL recognition and to insure the safety of our customer's lives and property.

      What are the stand alone short circuit current ratings on the LC1D** contactors?

      Tesys D SCCR

      Product Line:
      Contactors and Overload Relays

      TeSys™ D Contactors and Overload Relays
      The contactors have a stand alone withstand rating that has been established by UL and is based on the maximum horsepower rating for a given device. However, only combination type starters are supplied with short circuit protective devices having a short circuit current rating.

      They are as follows:
      Horsepower SCCR (A)

      0 thru 1 1,000
      1 thru 50 5,000
      51 thru 200 10,000
      201 thru 400 18,000
      401 thru 600 30,000
      601 thru 900 42,000
      901 thru 1600 85,000
      1601+ 100,000

      What are the specifications for ATV31 drive output relays?

      Issue:   What are the specifications for ATV31 drive output relays?
      Product Line:   ATV31
      Environment:  All
      Cause:    Relay specs

      Resolution:   There are two relays in the drive.
      Relay R1 has three terminals to provide a Normally Open (NO) and a Normally Closed contact from a common.
      R1A is a N.O. contact.
      R1B is a N.C. contact.
      R1C is the common.
      R1 is a programmable relay.  When programmed as the factory default, drive fault relay, R1A is closed and R1B is open when the controller is powered and not faulted. Both contacts will change state when the drive faults.

      Relay R2 has two terminals to provide a NO contact, R2A & R2C.  This relay is also programmable.

      Electrical Characteristics are as follows:
      Min. switching capacity: 10 mA for 5 Vdc
      Max. switching capacity on a resistive load (power factor = 1 and L/R time constant = 0 ms): 5 A for 250 Vac and 30 Vdc
      Max. switching capacity on an inductive load (power factor = 0.4 and L/R time constant = 7 ms): 1.5 A for 250 Vac and 30 Vdc
      Sampling time: 8 ms
      Service life: 100,000 operations at maximum switching power;
                         1,000,000 operations at minimum switching power.


      Can i wire multiple 30PBBP momentary press mechanisms in parallel with the 2031VETR3 time delay switch?

      It is a momentary press so there isn't any restriction in how many mechanisms are wired in parallel providing your cable length doesn't exceed 100M.

      Some of the key features are:
      • 0 - 15 Hours timer range
      • Surface mounted
      • 84 mm mounting centre
      • N.O/N.C contact type
      • -10 to 50 deg C
      • Improved terminal design-Ease of wiring termination and simplified installation
      • Connection for remote push-button switch-Permits remote control of timer from any number of locations using a standard push-button switch.
      • Variable timer settings-Allows the timer to be used for maximum energy savings in a wide range of applications
      • New enclosure design-Provides more room for wiring and easier fitting into standard wall box
      • State of the art microprocessor design-Highly reliable and accurate timing
      • Near zero crossing turn on switching-Prolongs the life of the relay contacts - in excess of 100,000 operations
      • Simple set up procedures-Fast installation
      For further information please visit


      APC UPS Network Management Card (NMC) Compatibility Chart



      Which model of UPS Network Management Card is supported in my UPS?

      Product Line
      • UPS Web/SNMP Card - AP9606

      • UPS Network Management Card 1 - AP9617, AP9618, AP9619
      • UPS Network Management Card 2 - AP9630/30CH, AP9631/31CH, AP9635/35CH

      • All firmware versions (unless otherwise specified)
      • All serial numbers


      This compatibility chart has been created for reference.


      Please refer to the table below.

      Note: Some of these management cards are older and discontinued. This means while there may be some compatibility between current UPS models and discontinued management cards, support for new device features or management card features and bug fixes will only be available with the current generation of Network Management Card for your device. Current generation Network Management Cards purchased on their own will ship with the SUMX application file, for use with the SmartUPS family. Firmware files for use in other UPS systems can be found here:
      Network Management Card Model(s) UPS Model Note(s)
      • AP9617, AP9618, AP9619
      • Single and Three Phase Smart-UPS with the following model prefixes:
        • SU
        • SUA
        • SUM
        • SURT
        • SURTA
        • SURTD
        • SUVT*
      • Matrix UPS with UPS firmware versions Y or Z
        • MX3000
        • MX5000
      • Single phase Symmetra models:
        • Symmetra Power Array
        • Symmetra RM 6K/12K
        • Symmetra LX
      • Three phase Symmetra models:
        • 20kW Symmetra PX All-In-One
        • 40kW Symmetra PX
        • 80kW Symmetra PX
        • 100kW Symmetra PX2**
        • 160kW Symmetra PX2**
      • Silcon
      • *Note: SUVT model UPSs with v7.X.X firmware should use NMC2 to take advantage of all UPS firmware enhancements.
      • **Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
      • AP9630/30CH, AP9631/31CH
      • Single and Three Phase Smart-UPS with the following model prefixes:
        • SU
        • SUA
        • SUM
        • SURT
        • SURTA
        • SURTD
        • SUVT & MGE Galaxy 3500
        • SMT
        • SMX
        • SRT
      • Matrix UPS with UPS firmware versions Y or Z
        • MX3000
        • MX5000
      • Single phase Symmetra models:
        • Symmetra Power Array
        • Symmetra RM
        • Symmetra LX
      • Three phase Symmetra models:
        • 48kW Symmetra PX2 All-In-One*
        • 20kW Symmetra PX
        • 40kW Symmetra PX
        • 80kW Symmetra PX
        • 100kW Symmetra PX2*
        • 160kW Symmetra PX2*
      • SMX/SMT require sumx APP v5.0.3 or higher.
      • SRT models require sumx APP v6.0.7, or v6.2.0 or higher
      • *Note: This add-on option is only able to monitor the UPS, and not any power distribution. The embedded NMC within the UPS must be used to monitor any power distribution.
      • AP9630/30CH, AP9631/31CH, AP9635/35CH
      • Three Phase Galaxy UPS units
        • ​Galaxy 300/7000*
        • Galaxy VM
      • *Ships with AP9630 pre-installed in units manufactured post 2012. Older G7000 models require a special upgrade kit pre-2012 manufacture date.
      • AP9635/35CH
      • 3 Phase UPS models including:
        • Symmetra PX 250/500
        • SUVT/G500*
        • Symmetra PX 20/40/80
        • Symmetra PX2 48kW All-in-One*
        • Symmetra PX2 100/160 kW*
      • Single Phase UPS models including:
        • SmartUPS*
        • Symmetra*
      • *With AOS 6.4+ only, modem features only supported on MGE Galaxy units
      • G5K9635CH
      • MGE Galaxy 5000
      • Kit includes all necessary parts to install an AP9635 for all G5000 UPS serial numbers and firmwares.
      • G9K9635CH
      • MGE Galaxy 9000
      • Kit includes all necessary parts to install an AP9635 for all G9000 UPS serial numbers and firmwares.
      • AP9606
      • Older UPS models including:
        • Smart-UPS with the following model prefix:
          • SU
          • SUA
        • Symmetra Power Array
        • Symmetra RM 6K/12K
        • Matrix UPS with UPS firmwares Y or Z
          • MX3000
          • MX5000
        • 40kW Symmetra PX
        • 80kW Symmetra PX
      • Silcon
      • 0J-0N-9581GVM
      • Galaxy VM
      • Spare part for Galaxy VM Display/Embedded Network Management Card inside
      • 0G-9354
      • W0G-9354 (spare part)
      • 0G-9354A
      • 0J-0G-9354A (spare part)
      • Three phase Symmetra (PX2) models:
        • 48kW Symmetra PX All-In-One
        • 100kW Symmetra PX
        • 160kW Symmetra PX
      • UPS brain with embedded Network Management Card.
      • "A" SKU's are built on NMC2 architecture

      Note: Certain features are limited by application. 

      Can a 3-pole breaker be used in a 2-pole application?

      Can a three pole breaker be used in either a two pole or a single phase application?

      Product Line:

      Powerpact and Masterpact

      • A 3p breaker can be used on a 3 phase system using either 2 or 3 poles.
      • A 3p breaker can be used on a 1 phase system only if indicated by the markings as noted below.
      For reference:
      • Per NEC article 240.85: "A circuit breaker with a straight voltage rating, such as 240V or 480V, shall be permitted to be applied in a circuit in which the nominal voltage between any two conductors does not exceed the circuit breaker’s voltage rating."
      • According to UL's White book, "3–pole circuit breakers are suitable for use on 3-phase systems only, unless marked to indicate use on 1-phase systems, such as, “For 1–phase connections, use two outside poles,” or an equivalent statement. A 3-pole breaker used in place of a 2-pole breaker on a 3-phase system, such as a 2-pole breaker used in a branch circuit that is actually two legs of a 3-phase system, is acceptable without the 3-pole breaker being specifically marked."

      Powerpact P
      • The 3-pole P-frame breaker has a marking on the cover that states "single phase any 2 poles". Therefore on a 120/240Vac system, it is ok to use any 2 poles of a 3 pole P-frame breaker.
      • This breaker marking correlates with the wiring diagram markings of the M and P breaker enclosure, which shows both 2p and 3p applications.
      Powerpact L
      • The 3-pole L-frame breaker does NOT have a marking for single phase systems. Therefore on the 120/240Vac system, it is NOT ok to use a 3 pole L-frame breaker.
      • This marking correlates with the wiring diagram of the L breaker enclosure, which shows only 3p applications.
      Powerpact H and J
      • Three-pole Powerpact H and J-frame thermal-magnetic breakers are marked for single phase use
      • Three-pole Powerpact H and J-frame Micrologic breakers with standard trip units (U31X and U33X) are marked for single-phase use
      • Three-pole Powerpact H and J-frame Micrologic breakers with Ammeter and Energy trip units (U43X, U44X, U53X and U54X) are NOT marked for single-phase use.

      M340 Troubleshooting Guide

      Goals and Symptoms

      How to interpret the front panel lights when diagnosing problems with the M340.

      Causes and Fixes

      Modicon M340 Processor Troubleshooting

      • The Modicon M340 Programmable Automation Controller is a Mid-range automation system providing small size, yet powerful 32-bit processor for demanding OEM machine and industrial process applications. It is programmed using our cross-platform IEC 61131-3 application development software, Unity Pro (v3.0 or higher). The front panel has a series of LEDs that indicate the status of the M340 processor, SD Memory Card, and system communications.

        The Modicon M340 is available in the following models.


        M340 Processors

        BMXP341000 Standard Level 1, 2MB RAM, USB port,

                  • 1-communication port: ModBus/Serial, includes 8MB memory card
        BMXP342000 Advanced Level 2 (Performance) for Modicon M340 PLC
              • 1 USB Port for programming
                1 slot for a memory SD-card
                1 communication port: serial link
                Shipped with 1 standard memory SD-card

        BMXP342010 Advanced Level 2, 4MB RAM, USB port,
                  • 2-communication ports: ModBus/Serial and CANopen master includes 8MB memory card.

        BMXP342020 Advanced Level 2, 4MB RAM, USB port,
                  • 2-communication ports: ModBus/Serial and Ethernet-ModBus/TCP, includes 8MB memory card

        BMXP342030 Advanced Level 2, 4MB RAM, USB port,
                  • 2-communication ports: Ethernet-ModBus/TCP and CANopen master includes 8MB memory card.

        Processor Status Displays


        There are several LEDs available on the front panel of each processor, enabling
        rapid diagnosis of the PLC status.

        These LEDs provide information on:

        · PLC functional status
        · The memory card status
        · Communication with the I/O modules
        · Modbus Serial communication
        · Communication on the CANopen network
        · Communication on the Ethernet network


        The following diagrams shows the physical location of the LEDs on the front panel of the BMX P34 processors:

        BMX P34 1000/2000 Processors LEDs

        BMX P34 2020, BMX 2030/20302 Processors

        Table 1 M340 Processor Status and Error indicator display


        Display differences between version 1 and version 2 of the

        BMX P34 20x0x module.

        Searching for Errors Using the Processor Status LEDs


        The status LEDs located on the processor inform the user of the PLCs operating
        mode and any possible errors.
        The errors detected by the PLC concern:

        · circuits which constitute the PLC and/or its modules: internal errors
        · the process driven by the PLC or the process wiring: external errors
        · functioning of the application executed by the PLC: internal or external errors


        Error Detection

        Error detection is performed at startup (autotest) or during operation (which is the
        case for most equipment errors), during exchanges with the modules, or during
        execution of a program instruction.
        Certain "serious" errors require the PLC to be restarted while others are left to the
        user to decide how to proceed depending on the level of application required.
        There are three types of error:

        · non-blocking
        · blocking
        · processor or system

        Blocking Errors


        Blocking errors, caused by the application program, do not cause system errors but
        prohibit execution of the program. When such an error occurs, the PLC stops
        immediately and goes into HALT mode (all tasks are stopped on the current
        instruction). The ERR LED flashes.

        Restarting of the Application After a Blocking Error
        To end this status it is necessary to init the PLC or to set the %S0 bit to 1.
        The application is then in an initial state:
        · The data resumes its initial value.
        · Tasks are stopped at end of cycle.
        · The input image is refreshed.
        · Outputs are controlled in fallback position.
        The RUN command then allows the application to be restarted.

        Blocking Error Diagnosis
        Indication of a blocking error is signaled by the ERR and RUN LEDs flashing on the
        processor front panel.
        The system words %SW126 and %SW127 indicate the address of the instruction
        which caused the blocking error.
        The nature of the error is indicated by the system word %SW125.
        The following table presents the errors signaled by the values of the system word

        M340 Diagnostic information Memory card

        Memory Card Description

        Only Schneider memory cards are compatible with BMX P34 processors.
        Schneider memory cards use Flash technology and do not require a battery. These
        cards can support about 100,000 write/delete cycles (typical).

        The Memory card access LED is located behind the Memory Card Protective Cover.


        CANopen Diagnostics


        BMX NOM 0200 Module Status Display

        LED Indications


        BMX NOE 01x0 Module

        Ethernet LED

        Display differences between Version 1 and version 2 of the BMX NOE 01x0 module.


      Legacy KB System (APS) Data: RESL200598 V1.0, Originally authored by MiOB on 11/26/2009, Last Edited by MiOB on 11/26/2009
      Related ranges: Modicon M340.