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Product or component type
cavity fixing
Device short name
Provided equipment
without screw
Device application
3-26 mm lightweight installation in plasterboard
Colour tint
Quantity per set
set of 100
Mounting support
wall mounted
Drilling diameter
8 mm
PA (polyamide)
Practical load capacity
  • 0.2 kN shear
  • 0.06 kN pull-out load
    • Length
      26 mm
      13 mm
      16 mm
      Net weight
      9.0E-4 kg
      Ambient air temperature for operation
      -40-80 °C
      Sustainable offer status
      Green Premium product
      REACh Regulation
      Free of Substances of Very High Concern above the threshold
      REACh free of SVHC
      EU RoHS Directive
      Pro-active compliance (Product out of EU RoHS legal scope)
      Toxic heavy metal free
      Mercury free
      RoHS exemption information
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       Pro-active China RoHS declaration (out of China RoHS legal scope)
      Environmental Disclosure
      Circularity Profile
      18 months

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      Frequently Asked Questions

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      What is the difference between an NSYS3X8625 and an NSYS3X8625H?

      NSY stainless steel enclosure form "H"

      Product Line:
      Wall-mounting enclosures

      Spacial S3DC - S3X

      NSYS3X8625 is 304 stainless steel and NSYS3X8625H is 316 stainless steel.
      Default stainless steel materil is 304. Form H makes it a 316 stainless steel.

      What is the difference between 9001KYG1Y1 and 9001KYG1Y2?

      What is the difference between 9001KYG1Y1 and 9001KYG1Y2?

      Product Line:
      Control Stations

      All products

      Product Features

      9001KYG1Y1 includes a push/pull operator, 9001KR9R,  and 9001KYG1Y2 includes a turn to release operator, 9001KR16.  Both have the same 9001KYG1Y enclosure with the same 9001KA3 NC contact block.


      What lamp is used in the ZB4 and ZB5 transformer style light modules?

      All transformer light modules used in pilot lights or illuminated push buttons, etc., use a 6 volt lamp. Use the DL1CB006.

      CTA-ID : 2050286

      What is the difference between the LC1D1506N7 and the LC1D150N7?

      The LC1D1506N7 can accept 5X25mm Bars aswell as Lugs or ring terminals. The LC1D150N7 only accepts cable lugs upto 120mm2.

      What is the part number for the solid state overload relay for 185 amps for LC1F185G7?

      Product Line:
      Tesys F line Contactors

      The LR9F5371 has a setting range of 132-220 amps. The interconnection kit LA7F407 is required to directly mount the overload to the contactor.

      CTA-ID : 2060527

      What does the motor Thermal state indicate on the ATV66 keypad display?

      It is a percentage from 0-200%, 100% will cause the yellow LED, on the faceplate of the drive to blink, as an early warning signal. When the thermal state reaches 118%, the drive will trip on Motor Overload Fault.

      CTA-ID : 2061428

      What is the catalog number for a ``sealing kit`` for use with the Masterpact NW and Masterpact NT breakers?

      What is the catalog number for a ``sealing kit`` for use with the Masterpact NW and Masterpact NT breakers?

      Product Line:
      Masterpact, Powerpact, Micrologic

      Products sold in North America

      Need to seal the trip unit after the levels are set.

      Sealing Accessory # MICROTUSEAL can be used on the Masterpact NW and Masterpact NT breakers.

      CTA-ID : 2063282

      What is the dimension of 1260025 TMX-4E hollow wall anchor cavity fixing with screw?

      The dimension of 1260025 TMX-4E is 14mm (diameter) x 47mm (length). 1260025 is cavity fixing including fully threaded screw with combi-head and Phillips cross-slot.
      • Captive fixing – stays fixed even when the screw is not tightened
      • Anti-rotation design
      • Pre-assembled screw
      • High load values
      • Fire-resistant
      • Ideal for overhead cavity fixing
      Material and Operative Data:
      Material cavity fixing Expanding part: electroplated sheet metal
      Screw: electroplated steel
      Material mounting tool: Steel and plastic
      Temperature range:  –40°C to 80°C
      For further information please visit https://www.clipsal.com/Trade/Products/ProductDetail?catno=1260025
      User-added image

      Trace SW4024 shows error under/over speed as yes, what does that mean?

      TRACE SW4024 shows Generator under/over speed error

       The Trace SW4024 120/60hz has a preset AC2 allowable frequency range from (53-67 hz)
      If there is a frequency out of that range you will get a generator under/over frequency.
      Solution: Service generator, replace bushings if applicable, and try to reduce max charge rate to see if the remedies the generator input. 

      How can you increase the frequency the ATV16 unit to run above 60hz because HSP will not go any higher?

      Issue: How can you increase the frequency the ATV16 unit to run above 60hz because HSP will not go any higher?
      Product Line: ATV16
      Environment: All
      Cause: HSP above 60Hz
      Resolution: Before you can change the HSP setting you need to first verify that you are in the programming mode which means that switch 2 on keypad is in the on position.

      Once confirm in programming mode in order to adjust high speed (HSP) you need to first go to the tFR maximum frequency parameter and adjust this up to the upper level limit desire speed to go to.  Then after adjusting this up can adjust HSP up to this value.


      What LED`s can be used in a 22mm direct supply light module like a ZB2BV6?

      What LED`s can be used in a 22mm direct supply light module like a ZB2BV6?

      Product Line:
      Harmony Pushbuttons

      All Products

      Product selection

      Any BA9 bayonnet style LED. We offer the following:

      6 volt DL1CJUS0063 green 12 volt DL1CJUS0123 green
      6 volt DL1CJUS0064 red 12 volt DL1CJUS0124 red
      6 volt DL1CJUS0065 amber 12 volt DL1CJUS0125 amber

      24 volt DL1CJUS0243 green 120 volt DL1CJUS1203 green 24 volt DL1CJUS0244 red 120 volt DL1CJUS1204 red
      24 volt DL1CJUS0245 amber 120 volt DL1CJUS1205 amber

      CTA-ID : 2012660

      What is the part number for the ventilation fan kit for ATV58HU29M2ZU, ATV58HU41M2ZU, ATV58HU18N4ZU, ATV58HU29N4ZU and ATV58HU41N4ZU ?

      Issue:   What is the part number for the ventilation fan kit for ATV58HU29M2ZU, ATV58HU41M2ZU, ATV58HU18N4ZU, ATV58HU29N4ZU and ATV58HU41N4ZU ?
      Product Line:   ATV58
      Environment:  ATV58HU29M2ZU, ATV58HU41M2ZU, ATV58HU18N4ZU, ATV58HU29N4ZU and ATV58HU41N4ZU
      Cause:   Fan kit
      For clarification, these fan kits are accessory fan kits for use in applications with higher than normal ambient temperature. These fans are mounted at the top of the drives. They are used for Type H and Typ FVC products and are powered from the drive. These are not the same as the heatsink fans that are included on some drives and located at the bottom.


      What is the difference between the 9001BW70 and the 9001BW90 series pendant stations?

      Difference between the 9001BW70 and the 9001BW90 series pendant stations.

      Product Line:
      Pendant stations

      9001BW pendant stations

      Because of a redesign in the tool used to build the enclosures, the new control stations have indents in the grip extended out about 1.5mm.  The top of the enclosure will have a small ``nub`` threaded inside for attaching the stain relief.  The retaining plate that was used to attach the external strain relief was removed.


      How can the ATV61 drive be prevented from going into reverse when the HMI dial is turned to the negative range?

      How can the ATV61 drive be prevented from going into reverse when the HMI dial is turned to the negative range?

      Product Line:
      Altivar 61



      In Menu 1.6 COMMAND, set RV Inhibition to Yes.  This also applies to the ATV71 drives.
      Note that this does not prevent reverse operation when the request is sent by logic input.

      What is the part number for a guard for a 9001KR9R?

      What is the part number for a guard for a 9001KR9R, 9001KR8R, 9001SKR9R or 9001SKR8R?

      Product Line:
      Harmony Pushbuttons

      All Products

      Product selection

      There are 2 versions.  9001K56YM is a yellow guard, 9001K56RM is a red guard.  These guards have finger cutouts for use with push pull operators.

      CTA-ID : 2060783

      Where can I find a replacement Heatsink fan for my obsolete ATV58 or ATV66 series drive?

      Where can I find a replacement Heatsink fan for my obsolete ATV58 or ATV66 series drive?

      Product Line:
      ATV58 and ATV66


      Fan replacement needed

      These fans are no longer offered as a repair part. Customers have had good success using DigiKey equivalent fans in our ATV58 and ATV66 series drives.   Contact Digikey at 1-800-344-4539 and have available the original manufacturer and model number from the fan itself.  They can usually cross reference the fan and provide an equivalent replacement.

      Video: How do I use the ION Setup phasor viewer?

      Viewing phasor diagrams of PowerLogic ION power meters with the Phasor Viewer tool in ION Setup.
      Product Line
      PowerLogic and ION meters
      ION Setup Phasor Viewer
      A phasor diagram can be used to assist in troubleshooting and verifying proper meter wiring.

      ION Setup allows for a phasor diagram to be viewed in a consistent format across many meters.

      The attached file “ION Setup Phasor Viewer 70042-0062-01.pdf” describes how to use the phasor viewer. This document was directed at an earlier release of ION Setup, version 2.1.xxxxx.xx
      As of this writing, the latest version of ION Setup is 3.0.14290.03 . The ION Setup user guide also describes the phasor viewer in chapter 5. See page 123 of the attached document “PowerLogic ION Setup 3.0 User guide 7EN02-0312-00.pdf”.

      Can the PowerLogic Energy Meter be used to monitor multiple loads?

      A user would like to totalize multiple loads with an Energy meter.

      Product Line
      Powerlogic Energy Meter

      Energy Meter Installation

      The installation guide for the Energy meter does not contain instructions on wiring the meter to monitor multiple loads.

      *Warning: Installation and maintenance of this device should only be performed by qualified, competent personnel that have appropriate training and experience with high voltage and current devices. Failure to follow the instructions / warnings in the Meter Installation Guide can result in permanent damage to the meter, severe injury or death. 

      The Energy meter is calibrated with the set of CTs that are included with the meter, however the Energy Meter can be installed with up to three sets of parallel CTs to monitor multiple loads. When wiring multiple current transformers in parallel to the Energy Meter, all voltages corresponding to the individual loads must be the same voltage values and must be from the same source. The voltage applied to the inputs of the Energy Meter will be used in the power calculations. Monitoring different voltage values and monitoring the same voltage values from different sources will both cause the power calculations to be inaccurate.

      For example, if load A has a system voltage type of 120/208 VAC, and load B has a system voltage type of 277/480 VAC, an Energy Meter cannot be used to measure both loads in a parallel configuration. Likewise, if Load A and Load B both have a system voltage type of 120/208 VAC, but are supplied their respective voltage from different transformers, an Energy Meter cannot be used to measure both loads in a parallel configuration.

      Note: When multiple sets of CTs are connected in parallel to the Energy Meter, the accuracy drops from less than 1% to between 1%-3%.

      Please follow the guidelines in the attached addendum for selecting and installing the parallel CTs on an Energy meter.

      What is the parts breakdown of a 9001K2L35LRR?

      What is the parts breakdown of a 9001K2L35LRR?

      Product Line:
      9001K and 9001SK Push Buttons

      Push Buttons and Operator Interface

      9001K2L, 9001KM35LR, and a 9001R7.

      Can you hardwire the input/output of the Matrix-UPS?

      Can the input or output of a Matrix UPS be hardwired?

      Product Line:
      Matrix UPS

      All serial ranges

      A user may wish to hardwire the input/output of the UPS rather than use the supplied input power cord.

      APC offers a hardwire kit to be used with the 120/208 Matrix-UPS product. The part #s for these kits are as follows:

      MXA001: 5kVA Hardwire kit
      MXA002: 3kVA Hardwire kit

      These hardwire kits replace the standard back plate and allows the input and output of the Matrix to be wired directly to their corresponding electrical panels. This kit provides 120V, 208V and 240V on the output. The electrical specifications for both the Matrix 3kVA and Matrix 5kVA UPS systems are as follows:

      Input Over-current Protection
      3kVA: 20 A
      5kVA: 30 A

      Input/Output Wire Size
      3kVA: 12 AWG
      5kVA: 10 AWG

      How do I hardwire 10kva and 20kva transformers in a 208/120 or 240/120 environment

      Implementing a hardwire stepdown transformer in a 208v or 240v environment

      Product Line:

      Smart-UPS / Symmetra


      APTF10KT01, APTF10KW01, and APTF20KW01, All Serial Numbers


      Unbalanced UPS outputs require a stepdown transformer to power 120v loads


      This document refers to installing  the APTF10KT01, APTF10KW01, and APTF20KW01 transformers in a North American 120/240 or 120/208 environment. For installations in other regions please consult the users manual.

      The wiring block outputs are as follows:

      For domestic use, make sure that the Terminal Block Jumper is installed between the Ground Terminal and Terminal 8 on the output wiring block, as illustrated on page 8 of the user manual. Please also make sure that the input voltage switch is in the correct position.

      The step-down transformer provides 240/120 output as 2 120v hots, a neutral, and a ground. It provides 208v output as a 120v hot, an 88v hot, and a ground. The 120v hot (terminal  7) and the 88v hot (terminal 9) are 180 degrees out of phase. You will measure 208v from terminals 7 to 9. The step-down transformer is not able to provide 2 120v hots that are 120 degrees out of phase as you would see with utility power.

       Note: If your installation requires both 208v and 120v output power you will need 2 separate subpanels: a 240v/120v panel and a dedicated 208v subpanel.

      What values should be set for the potential transformer (PT) primary and secondary values in a CM4000 when connecting the voltage inputs of meters directly to the bus (with fuses)?

      A user may want to know the PT primary and secondary values for a CM4000 upon initial setup

      Product Line


      The meter may be set to "No PT" or the PT ratio may be used. 

      When setting the PT ratio, one may select "No PT" for the PT Primary Scale - there is no requirement to set the PT ratio if "NO PT" is chosen.

      The PT Primary and PT Secondary inputs are still available, but they are not used when "No PT" is selected for the PT Pri Scale.
      A user would set the PT ratio to "No PT" when the system voltage used by the load to be metered is the same as the system voltage connected directly to the meter (i.e. direct connect with no potential transformers used).

      The PT ratio needs to be set only when the load is using a different voltage from the meter voltage inputs (i.e. potential transformers are being utilized). Potential transformers are used when the voltage of the electrical system is higher than the rated specifications of the meter voltage inputs. The PT primary and secondary ratio on the meter should match that of the potential transformers in the field.

      Example 1: When metering a 1.2 kV system with a set of PT's that contain a ratio of 1200:120, the PT Primary of the meter should be set to 1200 and the PT Secondary of the meter should be set to 120.
      (Potential transformers are used in this scenario because 1.2 kV exceeds the acceptable voltage input threshold the CM4000 can withstand (1–690 L-L, 400 L-N)

      Example 2: When metering a a 480V L-L system, no PT's are being used. The system voltage is directly connected to the metering inputs. In this scenario, you would set the PT Pri Scale of the meter to "No PT".

      Note: If the meter receives voltage that is the same as the voltage used by the load and "No PT" is NOT selected, then a PT ratio of 1:1 would need to be used and is still acceptable. (i.e.This result can be achieved by setting the PT Ratio to 120:120 or 480:480)

      SQL Reporting Services service will not start

      Goals and Symptoms

      SQL Server Reporting Services fails to start with the following error:

      The SQL Server Reporting Services (ION) service failed to start due to the following error:
      The service did not respond to the start or control request in a timely fashion.

      Additional errors in the Windows System Log include the following:

      A timeout was reached (30000 milliseconds) while waiting for the SQL Server Reporting Services (ION) service to connect.

      Facts and Changes


      ION Enterprise (IONE) or StruxureWare Power Monitoring (SPM) with SQL Reporting Services

      Causes and Fixes


      If there are no other errors in the Windows Application or System Logs, the issue might simply be that Reporting Services is taking longer than the 30,000 milliseconds to start up, and the Service Controller is stopping the process.


      A simple registry key can be added to increase this timeout.

      Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

      1) Open up regedit.exe and browse to HKLM\System\CurrentControllset\Control
      2) If it is not already there, create a new DWORD called ServicesPipeTimeout.
      3) Set the value (decimal) to something higher than 30,000 ms (i.e. 120,000 ).
      4) Restart the Server and see if the SQL Reporting Services service starts up.

      If the service does not start, the timeout might have to be further increased.

      Legacy KB System (APS) Data: RESL209797 V1.0, Originally authored by MaTh on 11/28/2012, Last Edited by MaTh on 11/28/2012
      Related ranges: Power Monitoring 7.0, ION Enterprise V6.0

      Where can I get support for APC and MGE Products?

      For support on APC and MGE products please visit:  https://www.apc.com/support/

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