Where to download the C-Bus Toolkit 1.16.3?
Release Date: 29/06/2023
Version: V1.16.3
Reference: C-Bus_Toolkit_V1.16.3
C-Gate: 2.11.10
Operating Systems:  Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64

It contains eDLT firmware version: V1.7.0

https://www.se.com/au/en/download/document/C-Bus_Toolkit_V1.16.3/
 

Where to download the C-Bus PICED 4.14.2?

Date: 29/06/2023
Version: V4.14.2
Reference: PICED-V4.14.2
Operating Systems:  Windows 10, Windows 7, Windows 8, Windows Vista, Windows x86 / x64

It contains C-Bus Wiser 2 firmware V1.33.1 and C-Bus Home Controller firmware V2.01.1

https://www.se.com/za/en/download/document/PICED-V4.14.2/
 

What is new of the C-Bus Toolkit 1.16.4?

C-Bus Toolkit 1.16.4 was released on 08/09/2023

C-Gate 2.11.11
This release includes C-Gate 2.11.11. For further details, refer to the C-Gate release notes later in this document.

Other Fixes

• • SDQI-120: Toolkit crashes when adding a new network.

C-Bus Toolkit 1.16.4 can be downloaded from this link
https://www.se.com/ww/en/product-range/2216-spacelogic-cbus-home-automation-system/?parent-subcategory-id=88010&filter=business-5-residential-and-small-business#software-and-firmware
 

Issue:
 
How to change IP address on EGX150
 
Product Line:
 
Enerlin'X
 
Environment:
 
Link
 
Resolution:
 
You can change the IP address on Link 150 web server, go to settings page and then go to IP Configuration tab to change the IP address, please attached screenshot from the Link 150 user guide and screenshot from the web interface page.

 

Issue:
 
Will NSX breaker trip if acknowledge Isd Alarm on Micrologic trip unit when the breaker is ON (Service)
 
Product Line:
 
ComPacT NSX new generation
 
Environment:
 
NSX
 
Resolution:
 
Yes, reset the fault or acknowledge Alarm will not cause a C/B tripping.

However, customer should follow the Responding to a Trip and maintenance recommended for different trip condition mentioned in NSX User guide, page 191/216 on the NSX User guide as on this FAQ published date.
 

Issue:
Missing APC UPS device drivers.

A USB driver for communications between APC UPS and Windows OS is pre-installed in the Windows OS. The drivers should load automatically once the APC UPS has been connected to the computer using the proper USB cable. If the driver does not load, please review Video: How to verify USB communications between UPS and Windows OS using UsbDeview.exe

NOTE: The PowerChute APC UPS driver is bundled with the PowerChute installer. The APC UPS driver will be available when PowerChute has been installed. If the APC UPS driver is unavailable, run the PowerChute installer with a UPS connected via USB to install the driver.
Or, download the attached ApcUpsUsbDriver.zip. Un-compress the zip and follow the instruction provided in the Readme.pdf. 

Product Line:
PowerChute Business Edition
PowerChute Personal Edition
PowerChute Serial Shutdown

Environment:
Windows 7, Windows 8, Windows 10, Windows Server Core, Windows 2012, 2016, 2019, 2022

Cause:
Drivers did not load.

Solution:



To change from HID UPS driver to APC UPS:

1. Go to the Windows Control Panel - Administrative Tools - Computer Management.
2. From the left-side panel in the Computer Management dialog, under System Tools select Device Manager, then Batteries - . You should see a driver called APC UPS or APC Battery BackUP. If you don't see either of these drivers, you must install the driver by proceeding with the steps below.
3. Double-click on "HID UPS Battery".
4. Click on the Driver Tab
5. Click on the "Update Driver..." button.
6. Chose the option to browse for the driver software or install the driver from a list. The option presented will depend on the operating system you are installing the driver on.
7. When presented with Search for driver software in this location and Let me pick from a list of device drivers click on Let me pick from a list of device drivers.
8.  Select APC UPS or APC Battery BackUP from the list of drivers. 
9. On some operating systems, a reboot of the system is required before the device will work properly. If requested please reboot the system.