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System Platform License Activation Error - Imported Entitlement Already Exists from A Previous Import and are All Activated

FAQ000246544

23 January 2023

SUMMARY:

This article explains a scenario for a type of license activation error and the remedy for it.
 

SITUATION: 

  • Applies to all XML license types
  • X number of xml licenses for a single site, and each file would have the same activation ID but different serial number 
  • When activating the second xml file (in any sequence) would trigger the following error.

Error Message

ACTION:

Contact Schneider Electric to issue a Group License xml - one xml file which contains X number of licenses.