FAQ000236092
01 August 2022
In regards to the 5000CTC touch screen stuck in booting mode.
It's a known issue if you are touching the screen during the boot up process the CTC will fail to boot entirely and will appear to be stuck in the booting up mode.
Our advise is once the screen is powered ON or soft reset, is to not touch the screen until it's fully booted and connected to C-Bus indicated in the top left corner.
