FA89924
01 July 2022
Issue : Drives Product Support Group direct contact number.
Product Line : Altivar Drives & Altistart Soft Starts
Cause : How to contact the support group for drive and soft start.
Resolution : Yes. Call our Toll Free number at 1-888-778-2733.
Select option
1 to enter an existing case number, or key in your 5-digit Premier Support Contract number.
ORSelect option
2 for Technical Support Queue
And
Select option
4 for AC Drives and Softstarts
Email address is
drive.products.support@schneider-electric.comChat live via chat portal :
Live Chat SupportNormal hours are 8am to 8pm EST, Monday to Friday. Emergency support is available outside normal hours for a fee or available to customers with a Premier Support Contract.
