FA384916
29 September 2021
Issue
Updating Facility Expert site information (Address, surface area, name, etc.)Product Line
EcoStruxure Facility Expert
Environment
Updating site informationResolutionTo make Site Information changes:
- Log into Facility Expert account
- Go to the Settings tab and select My Customers and Sites
- Select Customer name to expand and select the site to be updated
- Information is distributed as seen below:
General information: For changes in site name, address, time zone, or company logo.
Site Information: Building(s) Characteristics, or Electrical Distribution selections
Surface/ HDD/ CDD/ Normalization factor: For changes in surface area, No. of Beds, and other factors.
NOTE:Surface are must greater than 108 sq ft or 10 sq m