FA316405
30 September 2021
Issue:I am trying to set the RTU internal clock to the correct time via the SCADAPack E configurator
à Transfer
à Set RTU Time;
However, the remote device time remains the same.
Is there any other way to setup the RTU clock?
Answer:
Cause:RTU is set to take the time from network with NTP from Time Server
Resolution:Network Time Protocol (
NTP) is a networking protocol for clock synchronization between computer systems and different controllers.
RTU can update its time by two methods:
1- Network Time Protocol (NTP)
2- Local Connected computer with SCADAPack E Configurator.
If NTP option is checked, the user will not be able to set the time from SCADAPack E Configurator.
Please follow the following steps to resolve the problem:
i) Open SCADAPack E configurator
ii) Connect to Controller
iii) Go to TCP/IP section and click on plus sign
iv) Select TCP/IP
v) Uncheck "NTP Network Time" from "Enable TCP/IP Services" sub-section
Download the configuration to RTU.
Now you can set the time from SCADAPack E Configurator by clicking on Transfer from the main menu and select "Set RTU Time"
