FA310470
02 May 2023
Product LinePM5560
EnvironmentLogging
ResolutionThis is an issue in the 1.x.xxx version of PM5500 firmware which was causing a File Status error condition and issue of occasional missing records in the data log. The device driver stops downloading on-board data logs after some time (approximately 2 months if the data logging interval is 15 minutes)
These issues have been fixed in FW V2.0.1. See
Video: PowerLogic PM5500 - Upgrade Procedure for Firmware using FTP