FA303851
15 October 2021
Issue: I receive the following error message when attempting to download the Data Models for Easergy Studio (Micom S1 Studio)
“There is no response from the server. Please try again later.”
Product Line Easergy Studio (MiCOM S1 Studio)
Environment Installing data models
Cause Local network restrictions such as antivirus and firewalls prevent access to the server.
Resolution
This can be solved by defining the data model HTTPS Server as “trusted” in customer's IT Network.
Needed Server data (sdmm.schneider-electric.com) :
-> Servername: schuse1aapxp1, IP: 54.225.164.3, Port: 443 (https)
See attached document: Appendix B from “Easergy Studio V7.0.0 – Release Notes v1.0.pdf “
