What is the meaning of error codes received during USB key authorization/upgrade in Vijeo Citect


30 September 2021

Find following a complete list of known key return codes in Vijeo Citect that may be encountered after updating the key :

 Error CodeResult of Key Update
0The key was updated successfully
1,3,4,16Either the KeyID or the Authorisation code entered is invalid 
2Either the KeyID or the Authorisation code entered has been corrupted
7Too many keys are attached to the parallel Port
9,105,109No hardware key could be found
102Write failed (key may be defective or may be PC hardware/software problem)

If an "Error Initializing Key" message is encountered after reading the key, there might be a need to upgrade the Sentinel System Driver to the latest version.