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Why do I need a Wiser gateway?

FA214356

23 January 2021

 Issue:
Why do I need a Wiser Gateway?
 
Product Line:
Wiser Home Management System (version 1 EER series USA model only)
 
Environment:
Wiser System Installation
Wiser Home Management System (version 1 EER series USA model only)
 
Cause:
Function and necessity of Gateway is unclear.
 
Resolution:
The Wiser Gateway (aka Coordinator) is the hub of the connected home.   The Gateway can be thought of as a translator.   The Wiser Devices communicate via ZigBee radio protocol, which is more secure than WiFi.   The Gateway translates the ZigBee messages to Internet TCP/IP protocol.  Without the Gateway, no data from Wiser Devices  is accessible over the internet.   Most Wiser functions will not work without a Gateway.