Error message appears when running a repair on ION Enterprise: "Setup could not find a file on the specified path or disk. Please check that the proper disk is inserted or specify a new path. Unable to locate file "



Goals and Symptoms

This error message appears when running a repair on an ION Enterprise system:

Causes and Fixes

This error message indicates that the original install MSI file has been deleted. When a user clicks the repair feature in Windows, the operating system will look up in the registry the command line to run. The command line points to the original MSI file. The solution is to copy the original MSI (ION Enterprise.msi) file from the ION Enterprise installation disk to the location specified in the error message.


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Date Created: June 3, 2010
Last Revised: June 3, 2010
Original Author: MN
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Legacy KB System (APS) Data: RESL202415 V1.0, Originally authored by MiNe on 06/04/2010, Last Edited by MiNe on 06/04/2010
Related ranges: ION Enterprise V6.0, ION Enterprise V5.6