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Why is the "Run this report automatically on a scheduled basis" checkbox greyed out in Information Manager?

FA212403

29/07/2020

Product Line
SMS 3.3.x
SMS 4.x

Resolution
There are two reason why a user would be unable to schedule reports in Information Manager.
1. The user is connected to the SMS server via a remote desktop or terminal server connection. Windows does not allow creation of scheduled tasks via these connections methods.

2. The user is logged in directly at the machine, but improper Windows login credentials have been supplied to Information Manager. To correct this, open Information Manager, go to File->Change Windows Account Info and supply a valid Windows Administrator login and password.