"There was a problem saving the filter" error message after clicking 'Save Filter' in Active Pager Module (APM) 6.1



Goals and Symptoms

After clicking Save Filter in the filter configuration page of APM 6.1, the user receives the following pop-up:

There was a problem saving the filter. The diagnostic log may contain more information.

Causes and Fixes


This occurs when more than one alarm with the exact same name is check-marked under the Available Nodes box. This will most likely be seen with SEPAM devices because APM pulls both the on-board functions and the PC-Based functions.


Un-check the duplicate functions/alarms listed in the Available Nodes window. Only one can be selected for any individual device.


This issue will be corrected in the next release of APM.

Legacy KB System (APS) Data: RESL201467 V1.0, Originally authored by MaTh on 02/26/2010, Last Edited by MaTh on 02/26/2010
Related ranges: SMS Add-on, Paging Module