Incorrect ION Enterprise Vista diagram opens after an ION meter's firmware and template are upgraded.



Delete the ION meter's tree file to resolve the issue. To do this do the following:
1) Stop all ION Services (Control Panel > Administrative Tools > Services)
2) Navigate to the ...\ION Enterprise\config\trees directory
3) Delete the file with the meter name that is experiencing the issue
4) Start all ION Services

Date Created: January 11, 2010
Last Revised: January 13, 2010
Original Author: MN
All content © 1992-2010 Schneider Electric

Legacy KB System (APS) Data: RESL201033 V1.0, Originally authored by MiNe on 01/14/2010, Last Edited by MiNe on 01/14/2010
Related ranges: ION8600, ION7550/ION7650, ION7300