When attempting to link modules to a meter the error message 'bad handle detected' is displayed in Designer. In the event log there may be errors such as the following:
Client Subsystem: can not add statement: Ball_Plant_3.MDP_6 does not exist in the NOM database
Creating a new module to link to the meter does not help to fix the problem.
The following solution should solve the issue:
- Restart the ION Services
- If that does not solve the problem, stop all ION Services, delete the tree file (...ION Enterprise\config\trees) for the malfunctioning devices, then start the services again.
Last Revised: February 18, 2008
Applies To: ION Enterprise 4.5, 5.0, 5.5, 5.6
All content © 1992-2008 Schneider Electric
Legacy KB System (APS) Data: RESL191119 V1.0, Originally authored by KBAdPM on 02/19/2008, Last Edited by KBAdPM on 02/19/2008
Related ranges: ION Enterprise V5.6, ION Enterprise V5.5, ION Enterprise V5.0, ION Enterprise V4.5