ION Setup crashes after splash screen with application error.



Goals and Symptoms

ION Setup Crash Memory Error

ION Setup V2.0 crashes after the splash screen with the following application error:


The instruction at '0x77e2b31b' referenced memory at '0x00000006'.  The memory could not be 'read'.


When launching ION Setup, the above error displays.

Causes and Fixes


The file IONSETUP.DAT is corrupt. This problem may occur if the file is 0 bytes in size.


Backup IONSETUP.DAT and restart ION Setup. A new file is generated; it is located in the root of the ION Setup installation. The network setup configuration will be lost unless you can recover it from the old file.

 Original article#10167

Legacy KB System (APS) Data: RESL182938 V1.0, Originally authored by DaMi on 03/20/2007, Last Edited by DaMi on 03/20/2007
Related ranges: ION Setup