EM4800 BACnet ID Limited to 4 Digits

FA210493

15/05/2020

Issue   
When attempting to set the BACnet ID to a value that is longer than 4 digits, there is a popup with the error "ID is too long" and "The BACnet identifier cannot be longer than four digits."

Product Line    
EM4800

Resolution
This error occurs when using an EM4800 Configuration Utility older than version 1.5.0.1144 and EM4800 firmware older than 1.46 Build 1105. Update both to allow for 7-digit BACnet IDs. Refer to FA212624 for instructions on how to upgrade the EM4800.