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ION Setup 3.0 goes into a continuous loop when trying to view a CM4000 (CM4) Meter Configuration Report

FA210331

24/01/2018

Issue
ION Setup goes into a continuous loop when trying to view a CM4000 (CM4) Meter Configuration Report

Product
ION Setup

Cause
This behavior occurs when trying to view the Meter Configuration Report using ION Setup
and the CM4000 series meter does not have a IOC44 card installed.

Resolution
This has been corrected in version ION Setup Build 13113.01 and later.
To obtain the latest version of ION Setup software, refer to article FA212816 - Where can I download the latest version of ION Setup Software?