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ION Enterprise 6.0 Web Reporter - Energy Cost Report shows incorrect totals.

FA209754

29/12/2018

Issue
Energy Cost Summary Report shows incorrect totals
If the report is exported to a different format (i.e. PDF, TIFF) the effect is exacerbated.


Product Line
ION Enterprise 6.0.1

Environment
SQL Server 2008 

Cause
ION Enterprise 6.0 Service Pack1 has been set up with SQL Server 2008 using the original RS2008WRConfigurationWizard.

Resolution
*Warning: Irreparable database damage can occur. This procedure should only be performed by users familiar with SQL Server Management Studio. Databases should be backed up prior to performing this procedure.*

*Warning: ION Enterprise 6.0.1 is no longer fully supported.  Upgrading to our latest version Power Monitoring Expert 9.0 would be advised*


The RS2008WRConfigurationWizard has been updated with a fixed version of the Energy Cost report that runs correctly with SQL Server 2008. Run it again on the server and it will automatically re-install the report pack with the fixed Energy Cost report.

The latest RS2008WRConfigurationWizard can also be run on a test system, and the new "Default Reports 6.0 for RS2008.zip" report pack can be copied onto the production system and re-uploaded manually.  See page 10 in the attached document of FA214040