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How to disable the audible part of a CM alarm in SMS

FA203449

24/01/2018

Issue
Customer does not want an audible alarm in the System Manager Software.

Product Line 
System Manager Software 3.3 and higher

Environment
Alarm settings

Cause
Alarms are audible as a default in SMS

Resolution
1. Go to Setup > Devices Routing.
2. Highlight the device and click Configure.
3. Go to the Onboard Alarms/Events tab. Enable the alarm and configure setpoints/delays.
4. Press PC Task then click Severity. Take the check mark out of the audible box for the level alarm you are using. This alarm level will no longer cause a sound.