Customer does not want an audible alarm in the System Manager Software.
System Manager Software 3.3 and higher
Alarms are audible as a default in SMS
1. Go to Setup > Devices Routing.
2. Highlight the device and click Configure.
3. Go to the Onboard Alarms/Events tab. Enable the alarm and configure setpoints/delays.
4. Press PC Task then click Severity. Take the check mark out of the audible box for the level alarm you are using. This alarm level will no longer cause a sound.