Precaution When Entering an IP Address in 'Connection Setting' Using Advantys Configuration Software to Login to an STBNIP2212



Goals and Symptoms

The purpose of this Resolution is to inform users of Advantys Configuration software versions less than or equal to of an issue when logging into an STBNIP2212 via Ethernet.

Facts and Changes

When assigning an IP to log into an STB NIM using Advantys Configuration software, the software will fail to connect to the specified NIM if the address is entered using preceeding zeroes in any octet for specific IP addresses (if the lowest octet digit ends in 1 through 7).

  • IP entry with preceeding zeroes in the octets. This IP will not connect to an STB Ethernet NIM.
  • IP entry without preceeding zeroes in the octets. This IP will connect to an STB Ethernet NIM.

Causes and Fixes

The issue is fixed in Advantys Configuration software version 4.5 and higher.

For versions and lower, the workaround consists of entering the IP address without using preceeding zeros in any octet.

Legacy KB System (APS) Data: RESL199673 V1.0, Originally authored by DaDz on 08/21/2009, Last Edited by DaDz on 08/21/2009
Related ranges: Advantys STB