Concept dropdown windows show pipes "||||" in the first lines



Goals and Symptoms

The problem occurs in most of the pull down windows of Concept:
You have 3 lines of pipes "||||" in the beginning of the pull down menues. Then the text for the selectable parts is displayed. If you choose now the first pipe, you get the function of the first text.

Facts and Changes

Concept V2.5 and V2.6
Toshiba Tecra M5 (Core Duo) with Windows XP Pro SP2
Protector Suite QL V5.4.0 (part of the Fingerprint Software for Biologon Finger-Scanner)
Also other PCs may be affected.

Causes and Fixes

Deinstall Protector Suite QL V5.4.0.
For testing you can deactivate the programs "launcher.exe" and "psqltray.exe" in the taskmanager of windows.

Legacy KB System (APS) Data: RESL180944 V2.0, Originally authored by KlSP on 12/12/2006, Last Edited by KlSP on 12/14/2006
Related ranges: Concept