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Issue to run XBTL1000 with V4.50 in Italien laguage

FA195907

29/09/2020

Goals and Symptoms

- After installing XBT-L1000 V4.50 Pro in italian language, XBT-L1000 cannot be launched and there is no error message.
- After installing XBT-L1000 V4.50 Demo in italian language, XBT-L1000 cannot be launched, and the following error message is displayed :


- After installing XBT-L1000 V4.50 Upgrade in italian language, XBT-L1000 cannot be launched, and the following error message is displayed :


There is no issue with XBT-L1001 Light V4.50.

Causes and Fixes

This procedure concerns only customers which have installed XBT-L1000 V4.50 Pro, Demo or Upgrade in italian language.

3 cases are possible :

1) If the customer has installed XBT-L1000 V4.50 Pro (XBT-L1003PRO) :
The following file (Q:\version_L1000\V4.50\L1003PRO\patch dll xbtf italian\xbtgft.dll) must be copied in the XBT-L1000 folder (eg : C:\Program Files\schneider electric\XBT-L1000).

xbtgft.dll

2) If the customer has installed XBT-L1000 V4.50 Upgrade (XBT-L1004LUP) :
The following file (Q:\version_L1000\V4.50\L1004LUP\patch dll xbtf italian\xbtgft.dll) must be copied in the XBT-L1000 folder (eg : C:\Program Files\schneider electric\XBT-L1000).

xbtgft.dll

When prompting with following dialog box, the user must confirm by answering "Yes".


3) If the customer has installed XBT-L1000 V4.50 Demo (XBT-L1003DEMO) :
The following file (Q:\version_L1000\V4.50\L1003DEMO\patch dll xbtf italian\xbtgft.dll) must be copied in the XBT-L1000 folder (eg : C:\Program Files\schneider electric\XBT-L1000).

xbtgft.dll


Legacy KB System (APS) Data: RESL180088 V2.0, Originally authored by on , Last Edited by JaOu on 01/12/2007
Related ranges: XBT L1000