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SFT2841 will not open after being installed on Windows 7 machine

FA180035

13/05/2020

Issue
SFT2841 was just installed and didn't get any errors.  Then clicked on SFT2841 to open and nothing happens.

Product Line           
SFT2841

Resolution
The UAC controls will need to be disabled for SFT2841 to function properly on a Windows 7 machine. You may turn off UAC controls by the following:
Go to the Start Menu -> Control Panel -> User Accounts and Family Safety -> User Accounts -> Change User Account Control Settings and set to the lowest setting. Once this is done restart the PC.