What causes an A17 fault on the ATS22 soft starter?

FA178853

28/02/2020

Issue:
Error Code A17 on the ATS22 soft starter. 

Product Line:
Altistart ATS22

Environment:
All

Cause:
Keypad buttons are being held longer than 10 seconds

Resolution:
Try releasing the touch screen buttons.  Do not hold them more than 10 seconds.
Try swapping out the remote HMI keypad.  See if the problem follows the keypad or stays with the soft starter.
To reset the fault you have to power cycle the soft starter.