PowerChute Network Shutdown Windows installer fails to launch and PowerChute service stops working on Windows Server Core 64bit with WOW64 disabled.
PowerChute Network Shutdown v3.0, v3.0.1, v3.1, v4.x
Windows Server 2008 R2 Core, Hyper-V Server 2008 R2, Windows Server 2012 Core, Windows Server 2012 R2 Core.
This can occur if the WOW64 Support feature is not present. The PowerChute installer and the service wrapper (pcns.exe) are 32-bit applications and require WOW64 Support Windows feature.
Install the WOW64 Support feature by opening a command prompt with administrator privileges and typing the command below:
dism.exe /Online /Enable-Feature /FeatureName:ServerCore-WOW64